Internationalising a degree programme: The Case of Aviation Walter Seiler & William Agius Zürcher Fachhochschule Internationalising a degree programme: The Case of Aviation Introduction What made you choose this workshop? Zürcher Fachhochschule Internationalising a degree programme: The Case of Aviation What we want to do • • • • • • Introduce the BSc in Aviation Discuss its development Discuss the role of English in Aviation and in the BSc Introduction of EMI (English Medium Instruction) Dangers of switching to EMI Discussion on best practices: tell us where we went wrong, where we can improve Zürcher Fachhochschule The BSc in Aviation • 135 new students every year • 40 to 50 graduates every year • Option to combine an academic degree programme with licence training Zürcher Fachhochschule The BSc in Aviation • • • • The degree programme is unique in Switzerland The degree programme relies on an extensive international network The Swiss aviation industry is small The Swiss aviation industry is getting smaller Zürcher Fachhochschule 2 2 Sprache im Beruf 1 SIBE1 (aS) 2 2 Sprache im Beruf 2 SIBE2 (aS) Modulgruppe AV2 Human - Technology Environment METU (aS) 2 2 Modulgruppe AV5 pflichtodul 2 2 Communication nagement MGMT 2 2 Aeronautical nication 4 AC4 2 2 Aeronautical nication 3 AC3 2 2 Aeronautical nication 2 AC2 2 2 Aeronautical nication 1 AC1 2 2 serhalb Studiensemester Studium Generale Bachelorarbeit Aviatik BAAV 0 12 Projektarbeit Aviatik PAAV 0 6 System Reliability, Availability, Maintainability, Safety SYS-RAMS Systems Engineering 8 8 Human Factors in Aviation HF-AV Project Management 8 8 Physics and Systems Science for Aviation 2 PHSAV2 Presentation Techniques 8 8 Physics and Systems Science for Aviation 1 PHSAV1 Scientific Writing 8 8 Projektschiene / Praktische Arbeiten Wahlpflichtmodul 4 4 Wahlpflichtmodul 4 4 Wahlpflichtmodul 4 4 Wahlpflichtmodul 4 4 Wahlpflichtmodul 4 4 Wahlpflichtmodul 4 4 Navigation Systems NAVSYS 4 4 Business Administration for the Aviation Industry BADM-AV Modulgruppe AV5 4 4 Wahlpflichtmodul 4 4 Wahlpflichtmodul 4 4 Wahlpflichtmodul Meteorology for Aviation and Engineers MET-AVE 4 4 Safety Risk Management - Quality Management SRM-QM Modulgruppe AV3 4 4 Electrics and Electronics ELEC Modulgruppe AV4 Chemistry and Materials for Aviation 2 CHEM-MAT2 2 2 Math for Aviation Applied Numerics MAV-NUM 5 4 Math for Aviation Applied Statistics MAV-AST 5 4 Aircraft Systems AC-SYS Chemistry and Materials for Aviation 1 CHEM-MAT1 2 2 Math for Aviation Analysis 2 MAV-AN2 Infrastructure in Aviation INFRA-AV Math for Aviation Linear Algebra 2 MAV-LA2 4 3 4 4 IT - Application IT-APP 4 3 Math for Aviation Analysis 1 MAV-AN1 4 4 Principles of Flight POF 4 4 Math for Aviation Linear Algebra 1 MAV-LA1 4 3 4 4 Aviation Law A-LAW 4 4 IT - Programming IT-PROG 4 3 4 4 4 4 Aviation Basics AVBA 4 4 Modulgruppe AV1 Transportation Law T-LAW 4 4 Mathematisch-Naturwissenschaftliche Grundlagen 4 4 Fachspezifische Grundlagen und Schwerpunkte Aviatik 6 Zürcher Fachhochschule The BSc in Aviation What are the challenges? • • • • Dealing with the student’s expectations Dealing with the lecturer’s resistance A lack of harmonization in the implementation A lack of willingness to implement EMII properly Zürcher Fachhochschule The BSc in Aviation How many courses are actually taught in English? ‘For the courses in the International Profile, the default language is English. If there is an exchange student in the class room who is a nonnative speaker of German, the rule must be adhered to. If there are no non-native exchange students in the class room, the lecturer and students may agree to revert back to German as the language of tuition’. Zürcher Fachhochschule The BSc in Aviation How many courses are actually taught in English? ‘Students from the Italian- and French-speaking parts of Switzerland are not considered to be non-native speakers…’. Zürcher Fachhochschule The BSc in Aviation What is the upshot? Not even the head of the BSc in Aviation has an overview of how many courses are actually really taught in English. Zürcher Fachhochschule The BSc in Aviation Courses taught in English by non-native speakers of German • • • • • • Advanced Aerodynamics Avionics Systems Flight Mechanics and Flight Simulation Flight Propulsion Systems Flight Vehicle Systems Introduction to Rotary Wing Aircraft Zürcher Fachhochschule The BSc in Aviation Courses taught in English by native speakers of German • • • • • • • Meteorology Air Transport Economics Air Traffic Management Flight Operations and Performance Maintenance, Repair and Overhaul Operations Management Technical Information Technology Zürcher Fachhochschule English as a Lingua Franca (ELF) Rise of ELF • British Empire, WW1 and WW2 Zürcher Fachhochschule 13 English as a Lingua Franca (ELF) Implementation of ICAO Language Proficiency Requirements • Since 3 March 2011 all air traffic controllers and pilots must demonstrate the ability to communicate effectively using either ICAO standard phraseology or Plain English. Air Traffic Controllers and Flight Crew Members engaged in or in contact with international flights must be proficient in the English language as a general spoken medium and not simply have a proficiency in standard ICAO Radiotelephony Phraseology. Zürcher Fachhochschule 14 Human Factors, Communications and Safety • The role of English in communication and human factors • Language proficiency and culture in human factors • Training strategies to mitigate safety issues in cross-cultural communications • English as a common link for CRM among international crews • Training for optimum on-board communications • Human factors in air to ground communication - culture, language and the communication interference • The role of English communication in human factors on the flight deck, with ATC and between cabin crew • Communication in the cabin among crew and with passengers Zürcher Fachhochschule 15 What English skills will graduates need to succeed in the workplace? • • • • • • General level: C1+ (European Framework of Reference) Technical English (aviation specific) Academic English (BA thesis; register; appropriateness) ICAO Phraseology Familiarity with World Englishes Sensitivity to register Zürcher Fachhochschule 16 How to acquire the necessary English skills? • Traditional method: English as a subject • CLIL (Content and Language Integrated Learning) • EMI (English Medium Instruction) Zürcher Fachhochschule 17 Why EMI (English Medium Instruction)? Internationalisation • To prepare domestic students for a globalised labour market • Attract non-German-speaking students (exchange and full time) • Attract non-German-speaking staff Zürcher Fachhochschule 18 Switching from German to English: loss of quality due to lack of language skills Non-teaching domain • „Admin“: An example from the International Profile Zürcher Fachhochschule 19 Switching from German to English: loss of quality due to lack of language skills Teaching domain • Non-native lecturers restricted ability, lack of spontaneity/naturalness/idiomatic language; restricted communicative ability Heavy accent: perceived as incompetence • Native lecturers language too idiomatic for non-native students • Students increased workload Reduced interactive ability Zürcher Fachhochschule 20 Aviation: International Profile • http://engineering.zhaw.ch/en/engineering/studium/bachelor/internation ales-profil.html When you have successfully completed your first year of study, you can opt to pursue your studies in the international profile. To do this, you need to provide evidence of specific course content in English and complete a semester or work placement or write your dissertation abroad. Zürcher Fachhochschule 21 Aviation: International Profile http://engineering.zhaw.ch/de/engineering/studium/bachelor/internationalesprofil.html Wenn Sie Ihr erstes Studienjahr erfolgreich abgeschlossen haben, können Sie sich für die Fortsetzung des Studiums im Internationalen Profil entscheiden. Dafür belegen Sie bestimmte Studieninhalte in Englisch und absolvieren ein Auslandssemester bzw. -praktikum oder schreiben Ihre Bachelorarbeit im Ausland. Zürcher Fachhochschule 22 English and German: a comparison Wenn Sie Ihr erstes Studienjahr erfolgreich abgeschlossen haben, können Sie sich für die Fortsetzung des Studiums im Internationalen Profil entscheiden. Dafür belegen Sie bestimmte Studieninhalte in Englisch und absolvieren ein Auslandssemester bzw. -praktikum oder schreiben Ihre Bachelorarbeit im Ausland. Zürcher Fachhochschule When you have successfully completed your first year of study, you can opt to pursue your studies in the international profile. To do this, you need to provide evidence of specific course content in English and complete a semester or work placement or write your dissertation abroad. 23 Belegen www.duden.de/rechtschreibung/belegen_bedecken_reservi eren_sichern • • • • • etwas (mit etwas) bedecken, (mit einem Belag) versehen für jemanden, für sich selbst sichern, reservieren (Sport) (einen Platz in der Rangordnung) einnehmen, erreichen für etwas (besonders die Unterbringung von Personen) nutzen (durch ein Dokument o. Ä.) nachweisen, beweisen (incomplete) Zürcher Fachhochschule 24 Lesson learned • When addressing an international audience through the medium of English, it is crucial for the translator (from L1 into English) to be not just highly competent in the two languages, but also to be familiar with the content to be translated. • The result of ignoring this danger: Incomprehensibility Loss of face/prestige; looking silly Back Zürcher Fachhochschule 25