SSBS Professional Services
Presented by
Michael Renshaw
Director of SAP
Overview of our Organization
Why SSBS?
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The Organization
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Team
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Experience
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Quality
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Strong Financials, backed by Al-Othman Holding
Only Saudi Company that offers end-to-end SAP
Solutions, including Implementation & Infrastructure
Offices in Al-Khobar, Riyadh, and Bahrain
Fast Growing
SAP Consultants and Software Engineers with strong
expertise in latest SAP Solutions & Complementary
Products
Leadership team from USA and Europe
150+ IT Consultants
Cross Industry Experience – including Higher Education &
Research, Oil & Gas, Manufacturing, CPG
SAP ERP, SRM, SCM, Business Objects, XI, Bank
Communication Management, Enterprise Portal
CMMI Level 3 Certified
SAP Channel Partner
SAP Services Partner
SAP Business Objects Partner
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 3
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HP Partner
VMWare Partner
Solutions & Services
Consulting Services
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Project Full Lifecycle
Consultancy
Subject Matter Experts
Custom Application
Development
On-shore/ Off-shore
Engagement Models
Hosting Services
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Data Centers in KSA and
Bahrain
System and Network
Security
System Backup Services
Server Management
Disaster Recovery Solutions
Support Services
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© 2010 Systems of Strategic Business Solutions (SSBS) / Page 4
System Maintenance,
Functional & Basis Support
Business Process
Outsourcing
Customer service center
(available 24/7, in multiple
languages)
Single point of contact for all
service requests and
queries
1st and 2nd level support
Incident and problem
management
Solution Delivery Methodology
Our strong experience in AcceleratedSAP (ASAP) methodology, SAP Solution Manager, and Best
Practices combined with our commitment to Quality and Process Excellence makes each engagement a
success.
Project Management Office
(PMO)
Project
Preparation
Business
Blueprint
Realization
Final
Preparation
Organizational Change Management, User
Training
© 2009 Systems of Strategic Business Solutions (SSBS)
Go-Live
& Support
SAP Support Methodology
SSBS Application Support Process
Management, Processes & Tools
Level 1
Level 2
Level 3
Problems, Minor Enhancements, Requests
User Management
Users
Help Desk
Application
Maintenance
Basis
Scheduling / Monitoring
Resolutions, Recommendations, Reporting
Governance
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 6
SAP Support
Infrastructure
Support
Other Application
Service Centers
Our Clients
Our Partners
Our global network of partners and alliances includes leading organizations that help us
create and deliver the best suited IT-enabled solutions.
E-Banking Solutions
IT Security
Enterprise Asset Management
System Monitoring
Student Lifecycle Management
Disaster Recovery
System Integration
Quality Assurance
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 8
SSBS Case Study
Company
King Abdullah Petroleum Study & Research Center (KAPSARC)
Location
Dhahran/ Riyadh
Industry
Higher Education & Research
SAP Solution
SAP ERP 6.0 EHP4 – HR, FI, CO, MM, e-Recruiting, e-Banking, Enterprise Portal
Project Overview:
 SAP ERP Implementation with eRecruiting
 Infrastructure & Solution Hosting
 3 years Hardware and Application
Support (Level 1 & 2)
Competitors:
 Top Global IT firms from USA, India,
and Middle East
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 9
Why SSBS?
 Proven track record of successful
project implementations at Saudi
ARAMCO and other leading clients
in the region
 Strong team of Technology and
Industry Subject Matter Experts
 Compelling Value
SSBS Case Study
Company
Saudi Amiantit
Location
Al-Khobar (Head Office), 60+ Locations all over GCC
Industry
Manufacturing
SAP Solution
SAP Upgrade to ERP 6 from SAP R/3 4.6c and SAP Global Master Template
Project Overview:
 TO-BE Landscape sizing
 SAP Technical upgrade to SAP ERP 6.0 from SAP R/3 4.6c
 Disaster recovery & Contingency Planning
 SAP Solution Manager Implementation
SAP Global Master template for roll out to 16 companies worldwide
 500+ End Users
 SAP Solution Manager for Centralized Service and Support Desk
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© 2009 Systems of Strategic Business Solutions (SSBS) / Page 10
SSBS Case Study
Company
Saudi ARAMCO
Location
Dhahran, Saudi Arabia
Industry
Oil & Gas
SAP Solution
SAP ERP 6.0 BW, Business Objects Xcelsius, SAP BW, BSP Enterprise Portal
Project Overview:
 New automated, reliable Drilling & Work
over organization dashboard to conduct the
Oil Country Tubular Goods
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A comprehensive reporting and analysis
solution
Data reconciliation
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 11
SSBS Case Study
Company
Saudi ARAMCO
Location
Dhahran, Saudi Arabia
Industry
Oil & Gas
SAP Solution
SAP Shipping Accounting Portal – SAP ERP, Enterprise Portal, Documentum,
WebDynpro
Project Overview:
 SAP Enterprise Portal based Shipping
Accounting Portal solution for distributing
shipping documents to partners
 Workflow approval process for document
verification and approval
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Integration with Documentum for storage
and sharing of scanned documents with the
partners
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 12
Why SSBS?
Experience
Agility
• SAP Certified Consultants with Cross-Industry
expertise
• Strong Expertise in SAP ERP & Business Suite
• Localization (KSA) Expertise
• Accelerated Implementation
• In 2009, delivered over 15 strategic projects, all
on budget, on schedule
• Average mobilization time 2 to 3 weeks
• Delivered Trend-Setter Solutions
Quality
• SAP Channel Partner
• SAP Services Partner
• SAP Business Objects Partner
• SAP Certified Consultants
• PMP Certified Consultants
• CMMI Certified
© 2010 Systems of Strategic Business Solutions (SSBS)
Commitment
• Al-Othman Holding, Strong Financials
• Offices in Al-Khobar, Riyadh, and Bahrain
• Regional presence throughout KSA & Middle
East through Al-Othman Holding
• Fast Growing Company
SSBS Systems of Strategic Business Solutions
Novotel Business Park, 1st Floor, Tower 4
Al-Khobar - Dammam Highway
P.O.Box 402, Al-Khobar 31952,
Kingdom of Saudi Arabia
Tel: +966 3 857 5353
Fax:+966 3 857 5153
Email: aralothman@ssbs.com.sa