DEMOCRACY AND GOVERNANCE: …Realities behind the facts and figures BROWN BAG FORUM (BBF) Nigeria MEMS Presenters: Aliyu Aminu Ahmed Ibrahim Sanusi Snr. Monitoring and Evaluation Officer National Democratic Institute (NDI) Monitoring and Evaluation Officer International Republican Institute (IRI) Disclaimer: This presentation is entirely the opinion of presenters. It does not represent the opinion of individual organizations they work for or USAID. It is intended to stimulate debate and brainstorming among colleagues OBJECTIVES OF THE PRESENTATION To stimulate discussion amongst BBF participants towards improving or enriching M&E systems in USAID Democracy and Governance (D&G) Projects in Nigeria. To elicit inputs and suggestions from colleagues towards improving the D&G M&E system in Nigeria To further enrich general understanding of the issues/challenges posed in M&E for D&G programs in Nigeria and proffer possible solutions with colleagues INTRODUCTION USAID D&G Programs USAID/CEPPS (Consortium for Elections and Political Process Strengthening) Partners for D&G in Nigeria USAID/CEPPS Activities (Amongst others) USAID/CEPPS Target populations in Nigeria USAID/CEPPS Anticipated results National Democratic Institute (NDI) programs in Nigeria International Republican Institute (IRI) programs in Nigeria International Foundation for Electoral Systems (IFES) program in Nigeria USAID D&G Programs USAID: SO11: Strengthened Foundations for Democratic Governance Program Goals: Governing Justly and Democratically (GJD) To build the capacity of civil society and legislative bodies, strengthen the judicial processes, support efforts to respond to and manage conflict, and address the need for professionalism and transparency in the future elections. USAID/CEPPS Partners for D&G in Nigeria CEPPS: Consortium for Electoral and Political Processes Support (CEPPS) CEPPS Partners: National Democratic Institute for International Affairs (NDI), International Republican Institute (IRI), International Foundation for Election Systems (IFES) USAID/CEPPS Activities (amongst others) - Elections Assistance and Support (CEPPS) Support to the Electoral Process in Nigeria (ELECTIONS) National Assembly Strengthening and Support (NASS) USAID/CEPPS Target populations in Nigeria - Government organizations/Government officials (e.g. INEC) National and state houses of assembly/ Legislators and staff CSOs in democracy and governance (Coalitions, networks …) NGOs (with emphasis on People with disabilities, women and youths) Political parties/Political party officials Media ( reporters, editors and journalists) USAID/CEPPS Anticipated Results Participation by stakeholders in proceedings of the Electoral Reform Committee (ERC) A strengthened legal and regulatory framework for elections Greater political party competitiveness Successful coverage of the campaigns and elections by international and domestic observers Increased participation by people with disabilities, women and youths in the electoral process Background on NDI in Nigeria The National Democratic Institute is a nonprofit, nonpartisan organization working to support and strengthen democratic institutions worldwide through citizen participation, openness and accountability in government Founded in 1983, Established by US Congress Works in 5 continents Presence in over 60 countries Done work in over 110 countries Works with governments, parliaments, political parties and civic groups Started work in Nigeria since Nigeria’s 1998-99 transition from military to civilian rule. - - - NDI programs in Nigeria - Legislative Strengthening and Anti-corruption Program (LSAP) (enhancing - the capacity of the NA to legislate effectively, conduct oversight of the executive branch and representation/CO) ELECTIONS- Strengthening Electoral Processes Strengthening National Assembly Programs (SNAP)/DFID ended 03-2009 Background on IRI in Nigeria The International Republican Institute (IRI) is a nonprofit, nonpartisan organization, advances freedom and democracy worldwide by developing political parties, civic institutions, open elections, good governance and the rule of law Founded in 1983 Established by US Congress Stated work in Nigeria since 1998. Presence in over 66 countries IRI was established amongst other things to achieve the following: - Monitoring the electoral process. Enhancing the capacity of political parties Encouraging greater participation of women and youth in politics Forging stronger ties and developing collaborative efforts between political parties and civil society organizations. IRI program in Nigeria Supporting Political Parties’ contribution to promote electoral reform; Increase cooperation between the Electoral Reform Committee (ERC) and political parties Expand the participation of women and youth in the political process and reform phase Examine and enhance the role of the media throughout the reform process. Supporting marginalized groups (People with Disability – PWD) as they develop issuebased campaigns. Background on IFES in Nigeria The International Foundation for Electoral Systems (IFES) is an independent, non governmental organization providing professional support to electoral democracy. Through field work, applied research and advocacy, they strive to promote citizen participation, transparency, and accountability in political life and civil society. Founded in 1987 Established by US Congress Started work in Nigeria since 1998. IFES programs in Nigeria • Civil Society: civic and voter education, rights of marginalized groups (including people with disabilities), victims of violence… Elections: election administration, election operations, electoral integrity, campaign finance, electoral system design… Governance: legislative strengthening, anti-corruption efforts, money and politics… Rule of Law: legal reform, access to justice… Applied Research: survey research, research studies … CHALLENGES/LESSONS LEARNED Challenges/lessons learned 1. Challenges in the M&E system/structure 2. Challenges working with stakeholders 3. Challenges using the M&E Documents - PMP – Performance Monitoring Plan, - OP – Operational Plan/Standard Indicators, - PDT – Performance Data Table, - PIRS – Performance Indicator Reference Sheet 4. Lessons learnt in relationship between personnel (Programs, Finance & M&E) 5. Lessons learned on M&E Personnel capacity/training 6. Lessons learned on Data collection culture and processing 7. Challenges of obtaining Means of Verification (MOV) for data/attribution to indicators 8. Lessons learned on Documentation, feedback and data storage/records 9. Perceptions/Relationship M&E, Home Office, MEMS and USAID Challenges in the M&E system/structure • Fact 1: Performance M&E is based on information from essentially two sources (1) A monitoring system and (2) An evaluation system both are essential, but they are not the same. • Our M&E system is essentially focused on Performance Monitoring Plans (PMP) and a little on “Performance Evaluation Plans (PEP)”! • Fact 2: There are two important documents in a project (1) Technical Proposal and (2) Financial proposal • Fact 3: The technical proposal contains (Program Description, Goals, Objectives, activities and M&E Plan) • We realized that project proposal focus on “program Description” mainly with little attention initially on the M&E component. Mentioning lofty M&E strategies e.g Appreciative enquiry, FGDs etc… without clear description on where ,when and why we will use these concepts. • M&E staff hardly have access to financial proposal/burn-rates Continued…. • Our Main Challenge: The M&E system struggles to capture quantitative indicators with minimal interest in qualitative indicators. We recognize that tracking qualitative is expensive and time consuming but we need them! • Standard GJD indicators are quantitative, with constant changes (e.g. coding, definitions) and usually inadequate to capture all that is intended to be tracked. Hence partners have a task of developing own indicators which vary in definitions and characteristics • Formative/Baseline data are rarely available and is not used as a benchmark for performance evaluation or tracking due to poor data culture in Nigeria • Some indicators are entirely dependent on political will and buy-in to be achieved e.g. Milestones achieved towards NABRO • Sometimes targets are set either very high or unrealistic during project design, as achievement of most targets are based on political will and buy-in because of the dynamic nature of the environment We track most complex and difficult indicators, individuals and unpredictable situations • • Work plans often change to reflect constant changes of stakeholders/National Assembly erratic time lines /the fact that D&G issues change rapidly in Nigeria • There are often more organization specific indicators (Unique Indicators) to SO level/GJD Indicators. Organizations are interested in not how many people trained but what have they done with the training! • Donors are interested in more numbers! Actions taken We involve stakeholders in project design/re-design to get their reflect their priorities , get their commitment and political will and buy-in which is often documented in writing We ensure that stakeholder have strategic plan embedded in their structures/committees so that we can follow up In addition to SO indicators, we try to get appropriate qualitative and quantitative organization specific indicators and define them appropriately Where funding is not available or program description changes (e.g. sub-grants, political environment ) we inform USAID and drop the indicators/reflect this on PMP From inception of the project we develop good, workable and detailed work plan which we adhere to subject to change in program description We develop and review PMP that is linked to work plan, program description and funding available We try to link the 3 key documents M&E , finance and programs to ensure conformity, consistency, accountability and transparency We set “critical-assumptions” in the program description e.g. political will/buy-in Challenges working with stakeholders Sovereignty issues: we only build capacity but do not enact or get laws passed It takes awhile to get NA commitment During a typical project period say 5 yrs (with possible extension) we record high turn over of NA members and political party leaders, this have programmatic and M&E implications Projects often rely significantly on individual relationship with MPs and when they go it affects the project, and especially institution memory is lost Institutional relationship can not be guaranteed due to the turn over of MPs in the National Assembly MPs are somewhat on “parallel terms” with CSOs. e.g. they perceive CSOs as making unnecessary demands or championing opposition agenda . MPs do not perceive CSOs as representatives of “peoples voice” Working with stakeholders (especially NA members) is challenging as they are unpredictable in terms of timing and honoring invitations (e.g. meetings). It takes along time to schedule a training for committee members (6 months!!!) A lot of effort is invested in planning process but adjournment affects implementation (e.g. preparation on house retreat ) Stakeholders come with their aides (e.g. NA members often insist on coming with their aides, disabled people come with aides ….) Who are not our target group (e.g. 20 members with 20 aides = 40!). Stakeholders perception on support and technical assistance is varied. E.g. NA members prefer “foreign trips” to other capacity building activities The house of assembly early recess and erratic timetable do affect program timeline Some National Assembly members prefer communicating with home office/HQ Stakeholder are high profile people they prefer traveling first class, using presidential suites and may not sign attendance sheet or have time for questions. This affects programming and consequently M&E Actions taken… We engaged more committees/stakeholders than planned so that we address the issue of institutional memory lost We insist on evidence based documentation from the NA We facilitate meetings between stakeholders e.g. CSOs and NA targeted committees We follow up with stakeholders (e.g. MPs, PWD) directly or through their aides to ensure timely participation We sometimes shift our work plan to reflect the changing situations, timelines etc…of stakeholders We also engage past NA members in capacity building activities Challenges using the M&E Documents (PMP, OP Standard Indicators, PDT, PIRS) Some program personnel think that M&E documents are cumbersome Understanding the M&E terminology/acronyms by program staff e.g. PMP, PTD, Mechanism, Measures, milestones, … Frequent changes in indicator definitions (is it National Assembly? Is it states assembly? Is it consensus building or consensus building processes?) Sometimes programs will tell you that they do not know issues they need to track. It is only during reporting they realize (e.g. M&E is interested in number of government officials but programs will report number of National Assembly Members/staff excluding others from MDAs, sometimes M&E will be interested in knowing # of PWD, youths participants etc Sometimes funding organization demands for some results which were not initially planned. E.g. comprehensive documentation of lessons learnt were specifically required after close out Changes in program description/focus usually affects what is needed to be tracked Sometimes we delete indicators and add new ones. Some indicators can not be achieved within project period due to lack of political will, time and funding e.g. NABRO Actions taken… Regular in-house meetings, brain storming session with program and finance staff Meetings with programs , M&E and finance to review new program descriptions and targets We have improved on our reporting systems to capture detailed success stories, lessons learnt and verbatim quotes (e.g. the recent W/Shop by IRI/NDI and youth CSOs in Jos Labor was motivated to take up Electoral Reform issues on May Day) We develop organization specific indicators and identified relevant SO GJD indicators to track new program description We ensure consistency in documentation (program report figures= PMP figures) and We report changes against each indicator Lessons relationship between personnel (PM, FN & M&E) M & E and Finance: Subsuming of M&E finances within project implementation budget usually restricts M&E activities and influencing M&E objectivity. E.g. priority is given to program visits/activities than M&E visits M & E and Programs: Program staff often complain that the “M&E language” is ambiguous Program view M&E as only there to “track numbers” not willing to engage them in planning and implementation There is sometimes erroneous assumption that project personnel are already doing the monitoring hence M&E will only collect, analyze, summarize and present data/results Usually program staff have a designate person to collect data for central M&E with minimal orientation/skills on M&E Change in program focus do pose a challenge to the program staff in attributing existing indicators to new program area and they inform M&E late Two projects may be implemented by one partner (e.g. SNAP, LS all work with NA) but there is difficulty in coordination amongst the program staff. It is difficult measuring and quantifying some outcomes that are important to projects. The ability to generalize program results from one program to another can be limited or impossible, considering the heterogeneity of data collected. Limitations in attributing causes for a result to one program is difficult as many other projects do work with stakeholders/National Assembly (e.g. UNDP) ACTIONS Taken … - M&E is careful in reporting results from different projects to avoid double counting/double funding issues - M&E , Programs and finance staff work hand-in-hand to develop monthly activities and monitor burn-rates - Coordination meetings are held by program staff from different programs and M&E to avoid double counting and attribution of wrong results - Program staff are required to submit monthly financial required Lessons learned on M&E Personnel capacity/Training • • • • Most personnel learn M&E on the job Weak competency of program staff acting as M&E point persons There is capacity gap and need for training and re-training of program/finance officers on M&E D&G program staff are mostly “arts inclined” hence weary of data analysis Actions taken… • We hold once in a while in-house training session for program and finance staff on data collection, documentation and analysis • Projects send Key M&E staff for training and re-training (e.g. USAID MEMS Evaluation Training Kaduna) • We advocate for budgets to train staff on M&E in internationally recognized training Lessons learned on Data collection culture /processing Difficult data culture environment among stakeholders affect quality of data generation and collection (for example when we ask how many sittings at a committee we need MOVs e.g. agenda) CEPPS partners share events/activities but there is a challenge in reporting/results sharing by individual organizations Working with secondary data (as Nigerians have poor data collection habit) hence secondary data in unreliable Capturing data from activities of sub-grantees Selecting appropriate tools for data collection Data storage and back up Actions taken… We organize joint meeting to share and report results and attributing numbers (e.g. National Dialogue on Electoral Reform NDI is interested in # of govt. officials but IRI is interested in # Political parties/grouping represented, PWD etc…) We have trained sub-grantees on data collection and capture the data appropriately We avoid data received by phone call we verify them with documented evidence Challenges of obtaining Means of Verification for data /attribution to indicators Program staff may be asked to track verbatim quotes by participants, they will do that without providing reliable MOVs e.g. recorded conversations National Assembly contacts would give us numbers of sitting the held within a period but unfortunately they do not give us the MOVs e.g. Agenda for us to know whether during these meetings they have actually discussed e.g. Electoral Reform matters Ooops how do we capture “people have learnt the are of democratic process” – this is qualitative/survey related!!! Actions taken… • All data reported are verified and for every trainings/w/shops conducted we have attendance sheets, training curriculum, agenda, presentations and report • We cut newspaper clips on events conducted • We also documents pictures of activities • We do not document verbal results until we get verifiable records Lessons learned on Documentation, feedback and data storage/records Inadequate feed back mechanisms and failure to involve stakeholders in M & E Documentation of success stories (just a sentence and no antecedent facts) in our previous reports Actions taken… • Three levels of data storage are currently available. 1. Hardcopies in Country and home office 2. Electronic copies in Country and home office 3. Back-up copies : In databank, MEMs and USAID • Data quality check is ensured with requisite MOVs before storage • We improved on our success story writing and lessons leant reporting to be more detailed and result focused • We share reports (especially to assemblies) to enable make changes Perceptions/Relationship M&E, Home Office, MEMS and USAID M & E , HQ and USAID/MEMS The issue of setting good indicators in-house vs the USAID SO GJD indicators. Setting indicators that may not be tracked e.g. Milestones on NABRO or ensuring passage of Election Reform bill has potential sovereignty issues CEPPS partners are not contractors. Obligations and type of agreements (grants, cooperative agreement, contract) Understanding CEPPS Partners routing processes. USAID/MEMS may require M&E results or other information within short notice (e.g. 24 hrs) and this has to be coordinated through the home office which would require more than 1 week Even though MEMS is a good system but it is unique to Nigeria Perception that partners are slow in submitting targets Actions taken….. Regular visits to MEMS to seek for advice Coordinate meetings/conference calls between MEMS D&G desk officer and home office Improvement in timely submission of targets and results to MEMS Prospects/suggestion for D&G M&E system Expected from participants Conclusion/Appreciation We thank all the participants for attending and contributing We appreciate the support of USAID in funding the project and promoting democratic and transparent governance in Nigeria We appreciate the technical support provided to us by Nigeria MEMS Thank You