AMI Home Area Network Update SAG Meeting March 18, 2014 Delivering on the Promise of AMI ComEd is focusing on an initiative, framed around the concepts described in the AMI Plan Chapter 3 – Customer Applications, to emphasize the benefits and value customers receive from the AMI deployment ComEd believes its position is to establish itself as a leader in setting the vision of an AMI-enabled customer and clearly articulate these messages to its customers ComEd believes its role will vary by each product or service and aligned to one of these five strategies: 1. Enable – third parties develop new applications (products/services) that run on ComEd platform. Enable in a variety of ways – e.g. providing data, or technology (test bed) 2. Partner – with developers to demonstrate their applications 3. Facilitate – introduce products and services to our customers. Example: provide an online marketplace on our web page for customer devices, services and web apps 4. Promote – get the message out about the kinds of things customers are doing (BOMA, Nest) 5. Deliver – ComEd designs and delivers projects (i.e. PTS, demand response, energy efficiency) Establish “Co-Creation” process leveraging “Enablement” workshops with stakeholders, key industry participants, and customers to accelerate the advancement of value creation • Example: Sponsored Innovation Competitions 2 Delivering on the Promise of AMI ComEd is delivering approximately 15 products and services in 2013 – 2014 that directly deliver value to customers derived from the AMI Implementation. Example products and services include: • • • • • • • Peak Time Savings Green Button Download My Energy Tools integrated into ComEd.com / High Usage Alerts Nest Thermostat Energy Efficiency / Demand Response pilot Smart Grid Home Showcase RMUD Phase 1- PEV/TOU Interval Data HAN Initiative Project team has brainstormed over 75 products or services that could be enabled, offered through partnership, promoted or delivered. • Of this list, ComEd has defined an initial set of approximately 20 products and services that ComEd can help bring to the market either through partnerships, promotions, or direct delivery that will have a meaningful impact across the various ComEd customer segments • ComEd is currently reviewing the initial set, developing project charters, and establishing a 2014 release schedule for these products / services 3 HAN Initiative Sneak Peek ComEd is planning to enable customer purchase of their own Home Area Network devices and have them connected to their Smart Meter • • Customers will be able to monitor energy usage and cost in near real-time Open initially to any residential ComEd customer with a Smart Meter An innovative concept for program design • • Modeled after programs launched in 2013 by the California IOUs Establish partnerships with 3rd party equipment providers Marketing • Plan to support promotion with outbound messaging and press coverage, but device vendors will be encouraged to market directly to customers Device Certification • • Initial creation of a ComEd device certification – largely standards-based As an industry, we are not yet to plug-and-play Customer Sign-up / Device Commissioning • Customer will initiate request through ComEd.com Customer Service • • Support available from ComEd and device vendor partners HAN team will handle technical escalation issues directly •4