Anantara’s Solutions SAP Competency Presentation The information contained in this document is highly confidential and privileged. No part of this document may be copied or circulated without express written permission from Anantara Solutions Pvt. Ltd. This document is for discussion purposes only. Table of Contents Competency Overview Service Offerings Implementation Technology Experience Case Studies Testimonials Copyright Anantara Solutions Private Limited 2011All rights reserved. 2 Competency overview Overview Mapping to SGO ( Second Generation Outsourcing) SAP Engagements Copyright Anantara Solutions Private Limited 2011All rights reserved. 3 Overview Anantara Solutions, the Pioneer in Second Generation Outsourcing (SGO) is a first IT company to have the coveted Global Services. This 6 years journey is marked with continuous innovative excellence in SAP suite and its underlying technology. We have engaged in all sorts of engagements in SAP space from Consulting to Implementation that covers numerous engagements under the umbrella for this product suite. Our Strengths Global Delivery Model. We have more than 300 + consultants spread globally. Cross product expertise across Industry and functions. Key Focus Areas Deliver Value to the Customer Ownership of Creating a ‘Virtual Commando’ and ‘Virtual Experts’ team One representative in each geography Copyright Anantara Solutions Private Limited 2011All rights reserved. 4 Anantara SGO Markers for SAP SGO Markers Organizations already on SAP Organizations not having SAP Superior SAP solution designed by experts in client’s industry vertical Readily deployable workforce with wide range of SAP competencies On-demand experts in niche SAP areas like SAP NetWeaver, SAP BO, SAP EP, SAP MDM Superior SAP solution designed by experts in client’s industry vertical Readily deployable workforce with wide range of SAP competencies On-demand experts in niche SAP areas like SAP NetWeaver, SAP BO, SAP EP, SAP MDM Copyright Anantara Solutions Private Limited 2011All rights reserved. Organizations already on SAP Organizations not having SAP Audit existing SAP landscape to access the business benefits derived Build business solutions in & around existing SAP landscape with a clear value-add proposition Typical examples • Business Intelligence solutions using SAP BI/BO • Business services using SAP NetWeaver architecture • Web enablement using SAP Enterprise Portals Study client’s business requirements and suggest a suitable SAP solution SAP implementation following the ASAP methodology and guided by a clear set of measurable business benefits Close partnership with client to derive the best business solution from the chosen SAP product and minimize the customizations Post go-live ownership of the implementation Organizations already on SAP Organizations not having SAP Anantara team will conduct a detailed analysis to determine the measurable business benefits from SAP enhancements / modules of Upgrades needed Value-based pricing to share the benefits realized from the new SAP enhancements/ modules or the new SAP versions Anantara team will define the measurable business benefits to be derived from the SAP implementation Value-based pricing to share the benefits realized from the SAP implementation 5 SAP Engagements Customers Thread Manufacturer Semi Conductor Tool Manufacturer Auto Ancillary Type of Engagement Supplier Portal , SAP system integration and Reporting Automation, SAP and Baan integration Country Global Europe, USA Semiconductor manufacturer SAP systems Integration and ABAP services SAP , non SAP systems integration and ABAP services Upgrade and Roll Out USA, Taiwan Manufacturer of PVC pipe ABAP services USA , INDIA Manufacturer of Specialty Beds SAP end to end Implementation Automobile Manufacturer Supplier Portal SCM Software Manufacturer Chemical Major Customer Portal Municipal Corporation SAP HR Implementation Shipping and Logistics Power Sector SRM Workflow Automation ESS /MSS enhancements Copyright Anantara Solutions Private Limited 2011. All rights reserved USA USA USA INDIA USA Germany Netherlands INDIA 6 Service offerings Service Focus Areas Service Offerings Copyright Anantara Solutions Private Limited 2011All rights reserved. 7 Services Focus Areas RICEF Services (ABAP) End to End Implementation SCM SAP Netweaver CRM Staff Augmentation Copyright Anantara Solutions Private Limited 2011. All rights reserved Support Health Check Upgrades Functional Training SAP Testing 8 SAP Service Offerings – At a Glance Consulting Services • • • • Strategic consulting Process consulting and product selection Audit and assessment of SAP landscape Program management SAP Roll-outs • Implement SAP solutions in multi-site and multi-country environment • Facilitate creation of Global template • Localization of Global template SAP Custom Developments • • • • RICEF services in ABAP/XI/EP/BI Development of a stand-alone or Add-on modules Integration with SAP and non-SAP systems EDI services SAP Implementations • Strict adherence to ASAP methodology - provides safe, predictable & affordable roadmaps for faster deployments • Multiple execution models - Phased Vs Big bang approach, Global delivery model (onsite + offshore) • Typical SAP implementation – CRM, Business All-In-one, Business One, Industry solutions, NetWeaver (XI, BI, EP) SAP Upgrades • Upgrade of SAP solutions to higher versions • • • • • • Assessment and feasibility Technical upgrade Functional Upgrade Migration of custom components (ABAP objects) Unicode conversion Data migration • Typical SAP Upgrades - R/3 4.x ECC 6.0, BW 3.x BI 7.0, CRM 5.0 CRM 2007 SAP Support • SLA driven L2 and L3 support • AMS scope – Functional support (ECC, CRM, Industry solutions like IS Retail, IS Auto), Technical support (ABAP, XI, EP, BI), Infrastructure support (Basis, Security) • Proven methodology to transition SAP applications to Steady State • Innovative execution models – Shared services, Build offshore COEs, Keep-The-Lights-On (KTLO) model Copyright Anantara Solutions Private Limited 2011. All rights reserved 9 RICEF Services (ABAP) Reports • Standard / Interactive • ALV • ABAP Query • Report Writer • Report Painter Interfaces • ALE/EDI/IDOC • Configuration • Communication to non SAP • Communication to APO/BW/CRM • Addition of custom fields • Customization of IDOC Functions Enhancements • User Exits/BADIS • Validation & Substitutions • New Standalone Transactions • RF development • Workflow • Web Dynpro – (Java/ABAP) • HR ABAP • Business Process Automation Form Development • SAP Scripts / Smart forms • Adobe Interactive forms • Conversion to editable Microsoft documents Conversions • Data migration using Direct input • BDC • LSMW • Distribution Copyright Anantara Solutions Private Limited 2011. All rights reserved 10 SAP NetWeaver Offerings Exchange Infrastructure (XI) • Develop business case for implementation of XI • Transform business process using to XI integration scenarios • Creating the System Landscape Details • Creating interfaces in the Integration Builder • Configuration of scenarios - Integration Directory/Repository • Mapping using – XSLT, Graphic Editor, Java/ABAP • Business Process Management • Monitoring & Error handling • Migration from SAP Business Connector to SAP XI • Adapter Development to integrate SAP and non-SAP systems Business Intelligence (BI) • BI expertise • • • • • Data warehousing workbench & Integrated Reporting Solution Real time data acquisition Master & transaction data distribution Cross system processes implementation Central monitoring for message flow and processes • BI – EP integration • Reporting expertise in BEX, WAD, Formatted Report designer and Visual Composer • Dashboard implementation in EP for top 10 KPI’s • SAP systems – 3rd Party ETL Tool integration • Extracting and distributing data into the BI system from SAP systems and other Non SAP Application Systems • Enhancements and customizations to the standard SAP Content Enterprise Portal (EP) • System Assessment • Portal Installation, Upgrade & Migration • Portal Integration with various SAP as well as non SAP systems • Portal Content development & customizing – Portal development kit/Java, Visual Composer, BSP, WebDynpro (Java/ABAP) • Developing iViews, Worksets and Roles • User Role Administration, System administration Copyright Anantara Solutions Private Limited 2011. All rights reserved 11 SAP ECC Offerings (Functional) Production Planning (PP) • Process mapping and configuration for Made-To-Stock (MTS) and Made-To-Order (MTO) scenarios • BOM, Work Centers, Routing, Engineering Work Bench, Planning Profile • Material Requirement Planning (MRP) • Repetitive manufacturing scenarios • Shop floor control, Order/operation subcontracting • KANBAN, Lean manufacturing Finance and Controlling (FICO) • General Ledger Accounting and Subsidiary Ledgers – period end processing, Foreign currency valuation • Overhead Cost Accounting • Profitability Analysis – Cost based / Account-based CO-PA • Product Costing • Asset Accounting and Investment Management • Integration with other SAP modules and 3rd party cash settlement/bank reconciliation applications Materials Management (MM) • Purchasing – documents, configuration of different scenarios • Good receipts and issues, invoicing, physical stock taking, maintenance of special stocks • Subcontracting • Vendor evaluation processes • Stock transfers Human Capital Management (HCM) • • • • Personal Administration - Info groups, Enterprise structures Organization management Payroll - India and international payroll processing Timesheet management - Work schedule, Daily Work Schedule, Substitution Types, Absence/Attendance Types • Performance appraisal and variable pay • Training and Event management • Employee Self Service (ESS) / Manager Self Service (MSS) Sales and Distribution (SD) • Pricing, listing/exclusions, credit management, Free goods, material determination • Sales documents and copy controls • Sales returns and exchanges • Billing – rebates, Inter company • Foreign trade/customs Copyright Anantara Solutions Private Limited 2011. All rights reserved 12 SAP Extended Solutions Customer Relationship Management (CRM) • Base configuration, Middleware configuration • Order and Quote management • Marketing – Campaign management, Lead management, Activity management, ERMS • Service – Service order management, Install base management, Warranty, Complaints and Returns • Advanced features – Analytics, Internet Product Configuration (IPC), Interaction center (WebClient), E-commerce Supply Chain Management (SCM/APO) • • • • • Supply Network Planning (SNP) Production Planning & Detailed Scheduling (PP/DS) Global Available to Promise (GATP) Transportation Planning & Vehicle Scheduling (TP/VS) Demand Planning (DP) Warehouse Management (WM) • Basic functions – Warehouse structure, storage types, Storage bins, Quant • Stock Management – Batch management, Shelf life • Warehouse movements – Transfer requirements & orders • Goods Receipts – GR with/without Inbound delivery, GR without Inventory management • Goods Issues – GI with/without Outbound delivery, Multiple processing, Picking & packing • Stock Replenishment – Internal stock transfers, Fixed bin replenishment, processing changes • Picking strategies and Put-away strategies • Inventory procedures – Annual physical inventory, Cycle counting, Continuous inventory • Hazardous material management • RFID enablement Treasury • • • • • Cash Management Manual check Deposits, Manual Bank Statements Electronic Bank Statement FRA Trading in stocks, Trading with fixed-Interest-Rate-Bonds Copyright Anantara Solutions Private Limited 2011. All rights reserved 13 Service Offering Matrix SAP Tracks SAP ECC Service Offerings Implementation Roll-outs Custom Development Support X X X X X X X X X X X X X X X X X X X X X ABAP Upgrades Resource on contract NetWeaver X CRM X X Basis / Security X X Data Warehousing X X X SCM X X X X X Industry Solutions X X X X X SME Solutions X X X X Copyright Anantara Solutions Private Limited 2011. All rights reserved. 14 SAP Service Offering – Manufacturing / Auto Suppliers Large Enterprises Client’s Business Scenario • SAP IS Auto / ECC is implemented, • Client expects to build an integrated SCM solution SAP Solution • Implement SAP SCM (APO) solution to optimize the Supply Chain processes: Demand Planning, Supply Planning, Warehouse management, Demand Fulfillment, Factory scheduling, Global ATP • Using SAP BI/BO build a KPI framework to measure the business benefits and monitor them on real-time basis • SAP IS Auto / ECC is implemented, • Client expects to build an integrated solution around SAP. Build an integrated business solution using SAP NetWeaver platform • Integrate different legacy systems with SAP IS Auto / ECC using SAP XI • Build an Analytical and Reporting framework to provide Real-time business data using SAP BI • Develop websites for B2B commerce using SAP EP • SAP IS Auto / ECC is implemented, • Client is looking for a partner to manage the SAP solutions to match the growing business needs. • Consulting services to assess the gaps between existing SAP landscape and business needs • Custom Developments in SAP solution (RICEF) • Application Management Support (AMS) • Upgrade of SAP solutions to next versions • SAP Trainings • Staff augmentation Small and Midsize companies Client’s Business Scenario Retire legacy systems and implement an integrated solution SAP Solution • Product evaluation through study of existing business processes and future business needs • Implement SAP Business All-In-One / SAP Business All-In-One for Auto / SAP Business One Copyright Anantara Solutions Private Limited 2011. All rights reserved 15 SAP Service Offering – Healthcare and Life Science Large Enterprises Client’s Business Scenario SAP Solution Retire legacy systems (HMS / LIMS) and implement an integrated solution • Product evaluation through study of existing business processes and future business needs • Implement IS Healthcare / IS Life Science Integrate and automate Front-office processes • Implement SAP CRM solution Continue with existing legacy systems and build integrated solutions in/around existing systems Build an integrated business solution using SAP NetWeaver platform • Integrate different legacy systems using SAP XI • Build an Analytical and Reporting framework to provide Real-time business data using SAP BI • Develop websites for B2B commerce using SAP EP SAP IS Healthcare / IS Life Science / ECC is implemented • Consulting services to assess the gaps between existing SAP landscape and business needs • Custom Developments in SAP solution (RICEF) • Application Management Support (AMS) • Upgrade of SAP solutions to next versions • SAP Trainings • Staff augmentation Small and Midsize companies Client’s Business Scenario Retire legacy systems (HMS / LIMS) and implement an integrated solution SAP Solution • Product evaluation through study of existing business processes and future business needs • Implement IS Healthcare / SAP Business All-In-One for Life Science / SAP Business One Copyright Anantara Solutions Private Limited 2011. All rights reserved 16 SAP Service Offering – SCM and Logistics Large Enterprises Client’s Business Scenario SAP Solution Retire legacy systems and implement an integrated solution • Product evaluation through study of existing business processes and future business needs • Implement IS Travel & Logistics Services Continue with existing legacy systems and build integrated solutions in/around existing systems Build an integrated business solution using SAP NetWeaver platform • Integrate different legacy systems using SAP XI • Build an Analytical and Reporting framework to provide Real-time business data using SAP BI • Develop websites for B2B commerce using SAP EP SAP IS Travel & Logistics Services is implemented • Consulting services to assess the gaps between existing SAP landscape and business needs • Custom Developments in SAP solution (RICEF) • Application Management Support (AMS) • Upgrade of SAP solutions to next versions • SAP Trainings • Staff augmentation Small and Midsize companies Client’s Business Scenario Retire legacy systems and implement an integrated solution SAP Solution • Product evaluation through study of existing business processes and future business needs • Implement SAP Business All-In-One for Travel & Logistics Services Copyright Anantara Solutions Private Limited 2011. All rights reserved 17 Implementation Methodology Global Delivery Model Copyright Anantara Solutions Private Limited 2011All rights reserved. 18 Implementation Methodology Project Phase Project Preparation Project Activities Project definition Project Planning Finalise Project scope Project Kick off Business Blueprint Final Preparation Realization Process Study (As-Is) Configuration Business Requirement Analysis Developments Creation of Blue Prints Authorization Gaps and impact analysis Testing Conversion Programs executed and master data transferred Define Solution Landscape Support Monitor System performance Cutover Strategy Supporting Helpdesk Define production Support plan Hand holding and Issue resolution End user Training and Documentation Ensure continuous improvements Sign off Business Blueprints Project Management Cross Functions Copyright Anantara Solutions Private Limited 2011. All rights reserved Quality Assurance 19 Global Delivery Model Sponsors Customer Manager Relationship Manager Customer Manager Anantara SAP Delivery Manager Business Owners Anantara Project Manager Anantara Client Partner Delivery Assurance SQA Technical Lead Center of Excellence Team Team Team Member Member Member Copyright Anantara Solutions Private Limited 2011All rights reserved. 20 Technology experience Our Technology Experience Access to Talent Pool Copyright Anantara Solutions Private Limited 2011All rights reserved. 21 Our Technology Experience Business Objects Copyright Anantara Solutions Private Limited 2011. All rights reserved 5 Access to Talent Pool Distribution of SAP Resources Project Solution Management Architects Technical 4% 4% Architects 5% Offerings experts 1% Technical 47% Functional 39% Project Management SRM 3% 1% SCM CRM 3% HCM 2% PP 4% 3% FICO 7% SD 6% other modules(CS, EHS, PS, QM, PLM, SEM and WM) 5% ABAP 21% BASIS 11% MM 6% BI 8% BO, BPC 8% Netweaver 12% * The resource breakup includes our DP resources Copyright Anantara Solutions Private Limited 2011All rights reserved. 23 Case Studies Copyright Anantara Solutions Private Limited 2011. All rights reserved. 24 Summary - Technology and Verticals • SUPPORT • Netweaver - Portal • SAP ECC • SAP SCM in SAP ECC • SAP ECC • Netweaver Portal Manufacturing Auto Mobile Manufacturing PVC pipes • SAP BW • SAP ECC • SAP SEM • Netweaver - Portal Manufacturing • SAP ECC • Netweaver Portal • SAP SRM • Workflow Chemical / Printer Manufacturer • SAP ECC • ABAP RICEF • EDI Shopping Cart- logistics Manufacturing • SAP ECC • ABAP RICEF • EDI Auto Mobile ABM • SAP HR Implementation • SAP Upgrade 4.6 c to SAP ECC Government - Municipal corporation • ESS/MSS portal implementation Power Utility Manufacturing Copyright Anantara Solutions Private Limited 2011. All rights reserved 25 Supplier Collaboration Portal for a World's largest manufacturer and distributor of sewing thread and needlecraft’s Business Scenario and Challenge Client is Headquarters in London, UK Manufacturing plants in more than 65 countries while the company's products are sold in 150 countries 22,000+ employees Challenges: Suppliers had little visibility of client’s supply chain Client had little visibility of Suppliers’ supplies Client purchased very little FG from Suppliers. i.e. If client do not make, they do not sell ! Supply was largely on a Made-To-Order (MTO) basis - Long lead times Anantara Solution engagement Since SAP was implemented for their operation , we utilized SAP ECC, EP & APO for development. Develop Supplier Collaboration Portal as a tool for online and real-time collaboration between OEMs and their suppliers on Planning and Purchasing processes and is integrated seamlessly with the backend SAP ERP and SCM systems. Control , Visibility and Flexibility in the Supply Chain Benefits to the customer Improved forecast accuracy Significantly improved supply chain Reduced lead time from FG suppliers Reduced lot size Flexibility - ability to react to short term changes in demand Copyright Anantara Solutions Private Limited 2011. All rights reserved 26 Reporting Portal for a World's largest manufacturer and distributor of sewing thread and needlecraft’s Business Scenario and Challenge Client is Headquarters in London, UK Manufacturing plants in more than 65 countries while the company's products are sold in 150 countries 22,000+ employees Challenges: Management to view reports need to login to different systems Users find continuous password changing for many systems annoying Globally users are not aware of developed reports in BI , SEM systems .. Anantara Solution engagement Build a common Reporting platform using SAP Enterprise Portal (SAP EP is a component in SAP NW suite) Publish the reports from different backend applications like R/3 (ECC), APO, BW/BI and BCS/BPC. Provide the role-based (e.g. Global, Regional, Business Unit) access to the various reports. Benefits to the customer Portal as a single platform to access all reports from different systems. Provide a role-based access (e.g. Global, Regional, Business Unit, Local) to the various reports in the backend applications Publish the output of the pre-executed reports to email and to some group of users Copyright Anantara Solutions Private Limited 2011. All rights reserved 27 Inter-plant Procurement Automation using EDI Business Scenario Customer is a leading Semiconductor Tool Manufacturer, USA. EDI Direction – Inbound and Outbound USA plant used SAP whereas Baan was being using in Europe plants. Requirement was that USA plant buys materials from Europe by placing a purchase order and Europe had to acknowledge the PO’s which had to update the PO in SAP. Anantara’s Solution Anantara developed a fully automated solution in SAP through the ABAP interfaces and integration with Baan. Outbound Interfaces Configured the PO message type and mapped all the fields required by Baan and SAP. At the save of the PO, an EDI message is triggered from SAP which would capture all the required data by Baan and create a XML File and transmit it to Baan to create a Sales order. Inbound Interfaces Baan system will send a PO acknowledgement in the Form of XML file which SAP would receive and populate the Required IDOC with the OA details and the PO was updated with OA date & quantities. Benefits Fully automated solution to handle the interplant transfers/procurement Efficient procurement cycle and better visibility in the overall supply chain Copyright Anantara Solutions Private Limited 2011. All rights reserved. 28 Inter-company PO and Delivery Integration using EDI Business Scenario Customer is a leading Auto Ancillary , USA. EDI Direction – Outbound Requirement was to develop automate the Inter-company PO and delivery process between the two group companies (two SAP systems). Anantara’s Solution Anantara integrated the two SAP systems in different landscape through ABAP interfaces and RFCs. Outbound Interfaces Configured the EDI message type and mapped all the fields in the two SAP systems Developed ABAP interfaces and custom programs using onsite – offshore model PO details would be sent from 1st SAP systems and it will create SO in 2nd SAP system. When the good are ready to be shipped, delivery documents are created in the 2nd SAP system (delivering company). This triggers an EDI message which will send the delivery details to the 1st system (ordering company). Benefits Fully automated solution to handle the Intercompany PO and deliveries Efficient procurement cycle and better visibility in the overall supply chain Copyright Anantara Solutions Private Limited 2011. All rights reserved. 29 Integration of SCM software and SAP using BAPIs Business Scenario Customer is a manufactures of SCM software and sells the products in USA. Requirement was to integrate the SCM software with the SAP systems at end clients using ABAP BAPIs Later these BAPIs were converted as ready-to-deploy Adaptors in the SCM software Anantara’s Solution Anantara developed BAPIs to integrate the SCM software with the SAP systems at end client Extract the master & transaction data from the SAP systems and update SCM software on a Oracle database. Also the planning results were extracted from Oracle database and updated back into SAP. Scope included: Material Master, Bill of materials, Quota arrangement, Demand Management, Transportation lanes, planning books, Planned orders & purchase requisitions. For each data transfer, a BAPI was designed and developed. JCo connectors was the middleware used and the BAPI’s were triggered using XML files All the specific BAPIs were converted into generic BAPIs and ready-to-deploy Adaptors were build. Benefits Low TCO due to lean onsite team and all developments being done from offshore SCM software was successfully deployed at 7 end customer sites.\ Ready-to-deploy Adapters created. Copyright Anantara Solutions Private Limited 2011. All rights reserved. 30 Technical Upgrade from R/3 4.6c to ECC 6.0 Business Scenario Customer is a leading Semiconductor manufacturer with multiple foundries in USA and Taiwan. Technical Upgrade of SAP R/3 4.6c system to SAP ECC 6.0 system including the ABAP developments involved Anantara’s Solution Anantara managed the end-to-end Technical Upgrade for this customer • Duration: 3 months • Number of users: 175 (USA, Taiwan) • Level of customization: Medium • Number of Z-objects: 200 • Changes to SAP Code and tables: Nil • Team size: Basis - 2 resources, ABAP- 2 resources, Functional - 1 resource • Down time on Production during go live version: 60 Hrs(week end activity) • Model: Technical Development work done offshore from India, testing onsite Benefits Risk-free and time-bound technical upgrade to ECC 6.0 system – Unicode enabled and NetWeaver Java stack enabled Absolutely no impact on business operations during cut-over Copyright Anantara Solutions Private Limited 2011. All rights reserved. 31 ABAP Developments and Support Business Scenario Customer is a manufacturer of PVC pipe and fittings in USA and India Offshore support for all ABAP developments, enhancements and support for ongoing projects Anantara’s Solution Anantara managed the ABAP Development and Support project for a period of 1 year • Duration: 12 months • Team size: ABAP- 3 resources, Functional - 1 resource • Scope: RICEF objects (Reports, Interfaces, Conversions, Enhancements, Forms), Custom transactions, Bug fixing • Functional modules supported: MM, PP, SD, FICO • Execution model: Short-term onsite visits for requirements gathering and testing, Development and support work done offshore from India Benefits Flexible model to suit client’s needs – ability to ramp up resources as per business team Low TCO due to lean onsite team and all developments & support being done from offshore Copyright Anantara Solutions Private Limited 2011 All rights reserved. 32 SAP Implementation, Custom developments and Support Business Scenario Customer is a manufacturer of Specialty Beds and Accessories in USA End-to-end SAP implementation for 3 plants in USA and post Go-live support for a period of 1 year Anantara’s Solution Anantara managed the implementation for 3 plants in USA using ASAP methodology. custom developments in ABAP, XI, EP, • Duration: 12 months • Team size: ABAP- 3 resources, Functional - 1 resource • Scope: MM, PP, FICO, SD, CRM modules • Functional modules supported: MM, PP, SD, FICO • Execution model: Short-term onsite visits for requirements gathering and testing, Development and support work done offshore from India Benefits Flexible model to suit client’s needs – ability to ramp up resources as per business team Low TCO due to lean onsite team and all developments & support being done from offshore Copyright Anantara Solutions Private Limited 2011. All rights reserved. 33 Largest Automobile Manufacturer – India – Supplier Portal Business Scenario and Challenge The customer is India’s largest automotive manufacturer in passenger cars and commercial vehicles. The customer has thousands of suppliers. The customer has implemented SAP SRM for its strategic vendors (top 500 vendors) to collaborate on forecasts, orders, schedules, GR, invoices and payments. For the other vendors, the customer wants to implement a Supplier Portal since SAP SRM licensing is too expensive to justify a SAP SRM access to all suppliers. Our Solution Our team has implemented a SAP NetWeaver based Supplier Collaboration Portal for the non-strategic vendors. These vendors have usually 1 transaction per month. The SAP based Supplier Portal provides the capabilities for Supplier Self Service; the supplier can download their PO, upload shipment notification, download GR, upload Invoices and check the payment status of invoices. The Portal allows a vendor to have multiple user accounts for their various departments. The Vendor administrator can update their master data related to Tax ID, address, email, phone numbers etc. Benefits to the customer The Supplier Collaboration Portal has provided tremendous benefits related to Supplier satisfaction and visibility of their interaction with the customer. The customer call center has reduced number of phone calls from vendors asking for payment status of their invoices. The customer is getting higher data quality since the data is being validated in the SAP Portal (due to integration to SAP ECC). Copyright Anantara Solutions Private Limited 2011. All rights reserved 34 Chemical Major – USA – Customer Portal Business Scenario and Challenge The customer is engaged in manufacturing and trading of specialty chemicals. Their Printer business unit is engaged in buying and selling of laser printer consumables, inks and toners for the North American market. For the Printer business, their customers are the OEMs, retain chains and hardware stores. Currently, all orders are being taken by the sales team on the phone and email. All order status and follow-up is being done on the phone and email. Our Solution To handle increased order volume and improve customer satisfaction, the customer intended to implement a Customer Portal where their customers could place orders from the online catalog, and check on the order / delivery status. Our team has built the Customer Portal with integration to SAP ECC. The Customer Portal has to provide customer specific catalog, and the customer specific pricing. All data is being provided by SAP ECC, and the current processes for maintaining pricing are continuing. Benefits to the customer The Customer Portal has increased order volumes and order frequency. The customers are able to place orders at their convenience without the need to call the sales person or email them. The sales team has significantly reduced workload related to managing customer orders. They can focus on expanding business and targeting new accounts. Copyright Anantara Solutions Private Limited 2011. All rights reserved 35 City Municipal Corporation – Germany – SAP HR Implementation Business Scenario and Challenge The customer is the Municipal Corporation of a prominent city in Baden-Württemberg. The customer is implementing SAP HR for payroll, organization management and personnel management. The customer is unable to find enough SAP HR consultants at the budgeted price for the project; the customer has a deadline of processing the payroll on the new SAP HR system. Our Solution Our team consisting of expert SAP HR consultants participated in implementing SAP HR modules of Payroll, Organizational Management and Personnel Management. Our team consisted of a local SAP HR consultant based in Germany, and an offsite team of SAP HR ABAP developers at our Pune (India) development center. SAP development was conducted over VPN on the SAP Development server of the customer. Benefits to the customer The customer is able to get access to expert SAP HR skills at a significantly lower cost compared to the local rates in Germany. The customer is able to complete the project within the timelines and their budget. Copyright Anantara Solutions Private Limited 2011. All rights reserved 36 SAP SRM 7.0 based Shopping Cart Customizations Netherlands Business Scenario and Challenge The customer is a Shipping Major with operations in shipping and logistics worldwide. The customer has major usage of SAP across their business units and functions. The customer is using SAP SRM for procurement from small to large purchases. The customer has requested for flexibility in creating and approving of shopping carts based on business rules, org structure, limits etc. Our Solution For SRM 7.0, there are rich features for dynamic approvals of shopping carts. Our team has implemented scenarios in SAP SRM 7.0 for automatic assignment of approvers. Usage of Process controlled workflow framework and BRF for workflows. Approver determination at run time based on org hierarchy maintained in SAP. Benefits to the customer The customer is able to manage the shopping cart approvals in a significantly more flexible manner. The customer is able to conduct approvals in a flexible manner. Earlier, this functionality required effort to change and maintain. Copyright Anantara Solutions Private Limited 2011. All rights reserved 37 Largest private sector power producer in India Business Scenario and Challenge Largest private sector enterprise in power utility but also the largest private sector player in many other infrastructure sectors of India. Power sector involves generation, transmission, distribution and trading of electricity and constructing power plants as EPC partners Anantara Solution engagement Implemented Training and Event Management Implemented Performance Management System on ESS/MSS Enhancement of ESS/MSS portal to facilitated employees to access their data Providing Basis support round the clock to maintain their SAP Landscape Benefits to the customer Robust analytics to measure training impact and alignment with corporate objectives Copyright Anantara Solutions Private Limited 2011. All rights reserved 38 Testimonials Copyright Anantara Solutions Private Limited 2011. All rights reserved. 39 “ When we started our discussions with Anantara we only explained them a pain area in our supply chain, based on which they came back with multiple solution options which was good because it opened up our horizons to what we could have done. Anantara ‘s approach is a truly second generation approach where they focus on business led technology solutions. They invested time in understanding the needs of all stake holders, exploring a best fit solution and maintaining a clear focus on the business results delivered . What started as a proof of concept is now being rolled out as a Global solution. Anantara has delivered the engagement by taking complete ownership and have demonstrated required flexibility in their approach and have managed to meet all the deadlines.” Hizmy Hasan- Director Supply Chain, Coats PLC Copyright Anantara Solutions Private Limited 2011All rights reserved. 40 Thank You ! The information contained in this document is highly confidential and privileged. No part of this document may be copied or circulated without express written permission from Anantara Solutions Pvt. Ltd. This document is for discussion purposes only.