RAP3 and the Private Sector Presentation for RAP3 Consultant’s Forum Michael Green June 2014 Rural Access Programme Development through access RAP3 RAP3 Implementation £31.5m – Works with district and central GON and private sector (14 districts) Employment for the poor maintaining, upgrading, constructing rural roads. (14 districts) Savings, literacy, income training as in RAP2 (14 districts) Sustainable agricultural, small businesses, economic infrastructure (8 districts) Trail Bridge construction (8 districts) Rural Employment Guarantee Programme Support £3.6m – GON Karnali Employment Program (KEP) in Mid and Far West regions. TA in pilot districts and at the national level. (2 districts) Improving targeting, awareness, wage payment systems, registration, planning and monitoring, transparency, capacity and coordination with local government. Lessons learned inform a National Employment Guarantee Scheme Results, Evaluation and Policy support, £1.35m – third party continuous monitoring (8 districts) separate studies to capture lessons on specific issues inform the design of future donor and government programmes. Rural Access Programme Development through access 2 Strategic SWOT Analysis – 2012 Spending in LRN sector likely to continue to increase over next ten years and outstrip capacity of DDC and DOLIDAR to manage the sector. Without a substantial improvement in management of the sector SWAp funding aspirations of GON will not be achieved. Chronic weaknesses that need to be overcome a) span of control -1:75 agencies vs SRN 1:1 agency b) district level planning and implementation c) M&E impact and progress reporting. These issues will take a long time to solve in terms of GON capacity to manage LRN sector. GON needs a shorter term strategy Rural Access Programme Development through access LRN Outsourcing Strategy Outsourcing to the private sector is probably the best short term option and will appeal to the donors as well. DOLIDAR should therefore reposition its role as management agency of the sector by outsourcing planning, design, supervision and M&E to the private sector through area contracts. Payment for this support could be through TA assistance linked to donor projects or paid out of the LRN works budget. Negotiate with donors for this in design of next generation projects post 2013. Rural Access Programme Development through access Current Span of Control Rural Access Programme Development through access Area Based Outsourcing Approach MOFALD/DOLIDAR/SWAp Area Contract 1 Area Contract 2 Area 3 Contract Area 4 Contract Area 5 Contract 9 15 16 19 16 WB ADB DDC’s supported by Area TA’s DFID ADB SDC Rural Access Programme Development through access Looking to the Future Rural Access Programme Development through access RAP3 Districts Rural Access Programme Development through access Budget and Components (GBP) Rural Access Programme Development through access District Road Core Network New Construction – (4) Humla, Mugu, Bajura, Kalikot Maintenance – (10) SED (8) Doti, Achham, Dailekh, Jumla Dadeldhura, Parbat, Sindhupalchowk, Morang, Jhapa, Sankhuwasabha Humla, Mugu, Bajura, Kalikot (RAP2 style) Doti, Achham, Dailekh, Jumla Capacity Building/Policy Harmonisation (14) Doti, Achham, Dailekh, Jumla, Humla, Mugu, Bajura, Kalikot Dadeldhura, Parbat, Sindhupalchowk, Morang, Jhapa, Sankhuwasabha Rural Access Programme Development through access Rural Access Programme Development through access DRCN First Year Funding RAP3: Year-1 fund allocation (NPR) District New construction Remarks ACH 0 0 Maintenance (DDF) 96,000,000 DAD 0 30,173,725 49,826,275 80,000,000 DAI 0 52,296,000 43,704,000 96,000,000 DOT 0 7,346,000 57,654,000 65,000,000 JHA 0 71,175,000 98,825,000 170,000,000 JUM 0 42,606,000 17,394,000 60,000,000 MOR 0 91,205,478 112,794,522 204,000,000 PAR 0 41,703,000 74,297,000 116,000,000 SAN 0 0 84,000,000 84,000,000 SIN 0 0 100,000,000 100,000,000 BAJ 46,620,000 0 0 46,620,000 HUM 80,610,000 0 0 80,610,000 KAL 55,790,000 0 0 55,790,000 MUG 66,590,000 0 0 66,590,000 Total 249,610,000 336,505,203 734,494,797 1,320,610,000 1,560,063 2,103,158 4,590,592 8,253,813 Total (GBP) Improvements Total 96,000,000 Total allocated annual budget is from the programme and does not include budget from other sources of funding. Total length of 7 new construction corridors is 94.77km Rural Access Programme Development through access Example of Outsourcing - UK The UK Highways Agency's operations are split into six regions that are roughly based on the regions of England. These regions are subdivided into 13 operational areas. These areas are managed and maintained by an Area Team and a contractor, known as a Managing Agent (MA) or Managing Agent Contractor (MAC). These combine supervision consulting and contracting. In addition, there are a number of sections of road that are managed by DBFO contracts separate from the area teams. Rural Access Programme Development through access 13 Nepal LRN post 2013 Translated to Nepal a Central TA supports DOLIDAR DOLIDAR keeps its project managers in KTM as now with Area TA’s supporting DTOs in Districts as per RTI Pilot. In addition, there will be a number of projects eg SDC Bridges that can be managed through contracts that are separate from the area teams. Once established and working move towards SWAp funding agreements with donors. This will probably include elements of World Bank’s Program for Results Rural Access Programme Development through access 14 Post 2013 New Generation Projects Pursue common set of LRN policies M&E able to demonstrate LRN impact to donors Adopt harmonised Asset Management approach to cover whole of LRN network o Planning of entire LRN Network o Programming o Maintenance o Upgrading o Rehabilitation o New construction Demand led TA support through DTMP to reflect capacity of different districts Use of area based clusters of districts for TA support funded by donors. Donor projects adopt single GON led approach and procedures Donor projects provide capacity building to GON staff, especially in management Update 5 year DTMP and make basis for upgrading and rehabilitation of network Use of annual condition surveys for maintenance using ARMP Include Modernisation Fund mechanism and annual support plans for institutional capacity building Use out sourcing to private sector to improve capacity and governance issues from 2013 Rural Access Programme Development through access 15 SWAp Asset Management RAP3 supports GON SWAp programme in 14 districts LRN investment based on District Transport Master Plans (DTMP). Identify minimum network to link VDC and District HQDistrict Core Road Network (DRCN) New GON policy puts maintenance first; upgrade to allweather; new last. DTMPs to guide short, medium and long term investment by donors and GON ready by Dec. Annual investment based on ARAMP Rural Access Programme Development through access 16 RAP3 Modality LRN Maintenance through DDF LRN Upgrading – Start direct New construction – Start direct Income generation – Partners Economic infrastructure – Linked to IG Capacity Building – Annual Support Plans Central GON, Districts DTOs and Private Sector Rural Access Programme Development through access 17 The key to delivery of the new generation of results based LRN contracts are private sector consultants and contractors. Can they do it? Rural Access Programme Development through access The End Rural Access Programme Development through access Consultant Procurement & Performance RAP3 Consultant’s Forum Bill Seal (Engineering Team Leader) 5th June 2014 Rural Access Programme Development through access 20 Purpose & Context An open and honest view of RAP3’s experiences with our Consultants so far, Overview of the significant performance issues and deficiencies (generalisations), Ambition: Not to blame, ‘sling mud’ or squabble, Expose the issues, discuss openly and agree on how we can improve (Consultant & Client). Rural Access Programme Development through access 21 Current Engagements Stage-1 Design: 5 num (3 months) – Lump Sum Improvement Design: 3 num (3 months) – Lump Sum Construction Supervision & Stage-2 Design: 4 num (3 years) – Time Based LRNAM Support: 10 num (2 years) – Time Based Total: 22 ongoing assignments Rural Access Programme Development through access 22 Earlier Experiences More than a decade of Consultant partnerships (RAP1 & RAP2) Presumptions Summarised: Company involvement low (‘body shops’) Inadequate care (to project / client) High staff turnover / dissatisfied staff / absenteeism Long-vacant positions (following resignations) Competency / skill issues Rural Access Programme Development through access 23 RAP3 LRN Strategy P4R (‘payment for results’) where possible Lump Sum / Milestone contracts Reward performance Multi-year contracts with extensions linked to Consultant performance Time-based contracts for supervision / support assignments due to complexity Quality & Cost Based Selection (QCBS) Nepal Road Sector Assessment Study DDCs to outsource services Support development of the Private Sector Rural Access Programme Development through access 24 Employment of Consultants Why employ Consultants? Flexibility for changes in work size and scope Management of man-power resource Technical back-stopping and expertise Checking and quality assurance Value for money The Alternative? Develop large in-house teams (RAP3)? Rural Access Programme Development through access 25 Service Procurement Challenges How to ….. engage competent firms? ensure value for money (judging the appropriateness of financial bids / relationship of higher fees to better quality?) encourage assignment of capable / appropriate staff? retain staff – adequate expenditure on staff employment / facility packages? Answer: not just to ‘pay higher fee rates’ Rural Access Programme Development through access 26 RAP3’s Procurement Approach Pre-qualification Standing lists Expression of Interests Specific & targeted invitation (i.e. on district-wise basis not generic) Pre-bid Briefing Meeting QCBS 80% technical / 20% financial Rural Access Programme Development through access 27 Improved ‘Request for Proposals’ (RFP) Chapter limitations: Standard methodology provided (LS contracts only) Methodology – 7 pages max Comments on ToR – 2 pages max, etc. CVs: Provide a summary sheet (abstract) Need not be full-time employee (benefit for 6 months previous only) Realistic ceilings on full-mark experience Staff Provisions: Allowances – to be the same or better than those of the Client Payment of Allowances – will be treated as ‘reimbursable’ items No ‘leave in lieu’ – Client will pay only for periods assigned i.e. rates to be inclusive (leave, overtime, bonuses etc.) Ethics: Strong emphasis ‘Whistle blowing’ etc. Rural Access Programme Development through access 28 Engineer’s Price Estimates RAP3 intentions: To promote the payment of ‘good’ rates (better than before) Support private sector initiatives Approach: Target adoption of ‘Society of Consulting Architectural & Engineering Firms’ (SCAEF) published schedule of ‘Monthly Billing Rates’ Bench-marking to earlier RAP experiences to gauge VFM Rural Access Programme Development through access 29 SCAEF Schedule of Fee Rates Current version is 2010 (not updated) Quotes a multiplier (OH, fees etc.) of 2.61 High at ‘top end’, low at ‘bottom end’ Senior Eng: NRs 267,500 p.m. IoW: NRs 85,600 p.m. AutoCAD Operator: 35,000 p.m. Applicable for staff with > 15 years exp. 30% reduction 7 to 15 years 60% reduction 3 to 7 years Some necessary adjustments had to be applied Benchmarking to RAP2: approx. 30-35% higher (like for like with inflation) Rural Access Programme Development through access 30 Technical Proposals Very little original thought – even in ‘comments / suggestions’ Copy and paste CVs (the biggest scoring section) poorly presented summaries incorrect / overlooked, difficult to evaluate nomination based on potential score not ability / suitability authenticity of CV content? Rural Access Programme Development through access 31 Financial Proposals / Negotiations Prices widely dispersed (85% - 175% of Estimate) Patterns of bidding: ‘Scatter’ vs. ‘Cluster’ (several clusters ~ 150%) Significant suggestion of collusion / lack of competition RAP3 negotiation approach: Competition / near Estimate: no negotiation on fees (5 out of 14 packages) Grossly high / uncompetitive: offered at Estimate (9 out of 14 packages) – all bidders accepted Bidders in negotiated packages all formally agreed: Rates still sufficient to meet ToR without reduced quality Rates still sufficient to retain staff Rural Access Programme Development through access 32 Mobilisation / Implementation Slow mobilisation (far longer than agreed) Immediate staff changes / difficulties in finding matching replacements (RAP3 provisioned 5% fee reduction for 6 months) Poor understanding of ‘Inception’ / ability to design / tune an approach (HQ input needed?) Team organisation / logistics Supplementary staff proposals (LRAMS) Late and poor quality provision of resources (office facilities, transport etc.) Rural Access Programme Development through access 33 Performance Issues (Firms) 1) Late staff payment (pay-when-paid approach) – despite receiving an advance 2) ‘Pay-what-paid’ approach i.e. hints of unpaid leave, unpaid travel etc. 3) Professionalism – narrow consideration limited to profit / fees / cashflow, lacking professional duty on project delivery 4) Self-checking absent (reliance on Client) 5) Inadequate backstopping (HQ support) 6) Slow replacement of unavailable / resigned staff (to the detriment of project) 7) Arbitrary assignment of staff (Lump Sum Contracts) 8) Assign inappropriate staff (age, fitness, non-drivers, attitude, suitability, etc.) 9) Lack of responsibility (safety, project delivery / cost control) 10) Lack of pride? Rural Access Programme Development through access 34 Performance Issues (Staff) 1) Engineers or Technicians? Technicians: apply technical procedure accurately, Engineers: direct, solve, evaluate, Interpret, judgement, research, relevance, VFM, leadership, etc.) 2) Over-reliance on software (‘blind’ application) 3) Reliance on templates not understanding, inability to truly ‘design’ 4) Unquestioned faith in design drawings (however ridiculous) 5) Lacking professional / self development 6) Leave management / high absenteeism Rural Access Programme Development through access 35 Summary of Key Issues - 1 Seq Issue Strategy? 1. How ‘clean’ is the sector? If fair competition is absent the procurement approach wont work. 1. SCAEF to promote honour, integrity and professionalism. 2. Clients urge ‘whistle blowing’ and enforce ‘blacklisting’ 2. Lump-sum contracts unworkable in the present context? 1. Abandon LS approach - make everything input / time based? 2. Introduce Liquidated Damages to combat ‘time at large’ delivery? 3. 80/20% QCBS is not delivering value or competition 1. Adjust the split more in favour of cost say 50/50 or 40/60 (Quality / Cost) 4. Engineers lacking structured professional development 1. SCAEF to move toward introduction of a professional qualification (not merely registration), 2. SCAEF to seek to influence university degree course content, practical training etc. 3. Increase professional training opportunities Rural Access Programme Development through access 36 Summary of Key Issues - 2 Seq Issue Strategy? 5. Take responsibility for their deliverables (Consultants) 1. Consultants to take full responsibility for their service deliverables rather than rely on clients to do their checking and supervision i.e. develop internal systems for quality assurance. 2. Clients need greater redress; introduce requirement for Performance Securities, Indemnity Insurance etc.? 5. Lack of trust (in Consultants by Clients) 1. Earn it through delivery. 2. Demonstrate a clean and competitive sector. 3. More engagement workshops. 6. Commercial aspects not fully understood by Clients 1. SCAEF to lead in improving their schedule of rates, disseminating and developing credibility Rural Access Programme Development through access 37 ‘Step forward, or backward?’ THANK YOU Rural Access Programme Development through access 38 RAP Consultants Forum Some Engineering Do’s and Dont’s 5th June 20147 TIMOTHY J.R STIFF Senior Technical Director (Management Services) IMC Worldwide Ltd, UK Rural Access Programme Development through access Safety, Safety Safety Do enforce safety on the sites Hard Hats Wellington boots Gloves and Goggles (especially when breaking rock) Safety Harness when working on steep slopes Check that First Aid pack is available and restocked as necessary in good time Rural Access Programme Development through access Planning of the Works Do Discuss, Plan and Agree how the works are to be carried out Ensure that everyone in the RBG understand the method of working and emphasise the key safety and environmental issues Re-Brief as often as required so that everybody is working to the same plan Rural Access Programme Development through access Do check excavation and fill slopes for stability Do look for signs of slope movement Such as tension cracks upslope or down slope, loose rocks or stones loose soil etc and warn and take corrective action in good time Rural Access Programme Development through access Do Ensure that only correctly made gabions are used in the works The Gabions need for properly constructed gabion boxes with tightly wired edges Rural Access Programme Development through access Do take care to check the design and detailing of retaining walls Retaining walls are a large capital investment and need to be dsigned in strict accordance with the RAP procedure Cross Sections are required at a minimum of 10 metres along the length of the proposed wall and at least 10 metres past it on each side to ensure the wall geopmentry is appropriate Rural Access Programme Development through access Gabion walls Do bed the gabions in alternate stretcher and header courses so that it can distribute any movement most effectively Rural Access Programme Development through access Do provide adequate drainage to the base of the the retaining wall foundation and back of wall drainage on the wall itself Rural Access Programme Development through access Do -Establish Semi permanent chainage markings Establish chainage markers where they can be seen and on permanent feature if possible. Re establish as necessary Rural Access Programme Development through access Road Drainage The consideration of the drainage of the road is critical in ensuring the long term stability of the asset. Do consider where the water is going Do Minimise drainage runs to prevent concentration of water at outfalls Optimizing surface cross drainage is often more easily accomplished by site survey and analysis of an existing segment rather than during the preconstruction phase of road development, as concentration problems and opportunities for their reduction are then readily apparent. Therefore do visit the road during, or straight after any rains to identify problems Field inspection of crossRural drainage needs is especially Access Programme enlightening during intense climatic events. Development through access Do pay close attention to cross Drainage Details Do consider how the water can cross the road especially where large season streams are apparent Use geotextile or bamboo mats under stone pitching where necessary to ensure that the raod formation does not soften and erode during each rainy season Closely consider where the water will actually go taking account of the existing Rural Access Programme grades Development through access Do look around to identify any potential problems Familiarity breeds contempt and walking down the same section of road results in one not actually seeing what is there Don’t take the same short cuts each site visit otherwise lengths of road could not be looked at for long periods Do write down any issues identified (locating them accurately using the permanent chainage markers that should be Rural Access Programme visible) Development through access Do Ask! If you are not sure about any details or cause of a problem - ask don’t leave it to get worse! Nobody will think any less of you and you may just save a large embarrassment to the Project! Don’t be afraid to suggest alternative solutions to a problem – you may just have come up with an innovation! Rural Access Programme Development through access Thank you for listening Any questions, comments or observations to share? Rural Access Programme Development through access Rural Access Programme Development through access Rural Access Programme Development through access Rural Access Programme Development through access Rural Access Programme Development through access Rural Access Programme Development through access Rural Access Programme Development through access Rural Access Programme Development through access Rural Access Programme Development through access Rural Access Programme Development through access Rural Access Programme Development through access Supporting the Private Sector – International Experience Private Sector Workshop Kirsteen Merrilees June 2014 Rural Access Programme Development through access Overview Strong (Civil) Engineering Sector Examples of Support to Private Sector Private Sector in Nepal Rural Access Programme Development through access STRONG (CIVIL) ENGINEERING SECTOR Rural Access Programme Development through access Features of a strong sector Professional and Ethical Standards Self Regulation Influence Policy Environment Professional Development Strong Sector Performance rewards Rural Access Programme Development through access Civil Engineering Sector in UK Association for Consulting and Engineering register of firms – code of business practice and ethics Engineering Council regulatory body for engineering profession standards for professional competence, ethics Institution of Civil Engineers professional development and qualifications influencing government policy and strategy Rural Access Programme Development through access Professional Engineers A. Innovation and technology E. Professional standard and ethics B. Engineering solutions Professional Engineer D. Communication skills C. Management and leadership Rural Access Programme Development through access EXAMPLES OF SUPPORT TO PRIVATE SECTOR Rural Access Programme Development through access Projects with PS Support Project Country Description Cross Roads Uganda • Capacity building • Policy reform (outsourcing) TAQA Ethiopia • Quality Management System TA to UNRA Uganda • Model Procurement Documents IEB Bangladesh • Professional development (ICE) Rural Access Programme Development through access ICE support to Bangladesh Support to Bangladesh Institution of Civil Engineers Professional Qualifications Graduate training programme Continuing Professional Development (CPD) Working with Universities Improve technical content Broaden curriculum for engineers Rural Access Programme Development through access Technical Assistance to Uganda National Road Authority Improving performance of national road sector through contracts that include / require: detailed TOR (requirements) CD with all technical manuals, specifications etc. Managing and sharing risk (time, quality, budget) Promotion of national resources (incl. expertise) Technical Audit Transfer of Knowledge Consultant QMS and Project Control Plan Address Skills Gap – technical assistants, graduate development programme Rural Access Programme Development through access Technical Assistance for Quality Assurance, Ethiopian Road Authority Addressing poor quality services through Quality Management Improved procurement & contract management by ERA Clearly defined requirements for service providers Compliance with legal and funding requirements Training in QMS requirements Auditing QMS implementation Rural Access Programme Development through access Cross Roads - Goals Creating Opportunities for Sustainable Spending on Roads Capacity Building improve services, create opportunities and competitive environment Improved Government planning long term planning, adequate & consistent funding, regulation, continuous work opportunities Rural Access Programme Development through access Cross Roads Approaches Market System Approach tackling underlying causes of market inefficiencies Policy Reform outsourcing to Private Sector, dedicated Government agency & maintenance funds Incentives Construction guarantee fund: affordable credit for bid bonds, performance bonds, equipment Challenge fund: develop innovative solutions to roads issues Capacity Development Support professional and industry associations to provide better services Develop skills of association members Rural Access Programme Development through access PRIVATE SECTOR IN NEPAL Rural Access Programme Development through access Addressing Weaknesses Current Weakness Possible solution Limited sense of professionalism and responsibility within engineering community • Develop tiered registration within Engineering Council • Develop formal professional qualification • Develop graduate training programme • Promote Continuing Professional Development Poor contract management by all parties • Strengthen GON planning, procurement and contract management processes • Improve contract documents, TOR • Training in basic contract management • Enforce contract penalties No incentive for good performance • Develop appropriate incentives for individuals and organisations (awards?) Rural Access Programme Development through access Addressing Weaknesses Current Weakness Possible solution Poor resource planning and management • Improve GON planning processes to better fit with construction seasons • Ensure adequate resource provisions in contracts • Training of managers in basic resource management (human, financial, physical) Poor quality management – poor end product • Develop QMS for standard engineering processes • Training in basic QMS Rural Access Programme Development through access Weak to Strong Private Sector Poor performance Solutions to challenges Good Performance Weak Sector • Technical • Management • Business Environment • Social and Political Strong Sector Rural Access Programme Development through access Thank you. The End. Rural Access Programme Development through access