Welcome to Rakuten! - business

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What is Rakuten?
Engineer Recruiting Team,
Global Human Resources department,
Rakuten Inc.
15 years ago, a big dream was born
to empower the world by the internet
Now Rakuten is the largest
E-commerce company in Japan.
Our Growth
(Million USD)
5,000
Group consolidated sales
4,435
4,500
4,000
3,799
3,461
over 40 services
in 15 countries
3,500
3,000
2,983
2,500
2,033
2,000
1,500
2,139
2,499
1,298
1,000
456
12
20
11
20
10
20
09
20
08
20
07
20
06
20
05
20
20
04
181
03
99
20
68
02
01
20
20
00
0
32
20
500
Our Presence
e-G8 forum among top web companies
Mark Zuckerberg
(Facebook)
Maurice Levy
(Publicis)
Hiroshi Mikitani
(Rakuten Inc.)
Yuri Milner
(DST)
Stephane Richard
(Orange)
Eric Schmidt
(Google)
in May, 2011. @ Paris
Our Presence
アジアのIT企業
Ranked among the top
10
代表としてG8に参加
for 2 years in a row
2012
2013
Harvard Business School(MBA)
ケーススタディ化
Our Market Cap
We need to grow faster and become the
world’s No.1 internet services company!
As of Sep, 2012
Rapid Global Expansion
In 2012
In 2011
~2008
In 2009
In 2010
In 2013
**investment
2005
2013
Global Locations
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Head Office
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Keep expanding out to the world!!
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E-Commerce
eBook
Travel
Other service &
business
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● Rakuten Institute of Technology
● Development center
● Regional Head quarter
Our Business Model
B2B2C Market Place Model
Our EC business model is very unique!
EC sites in US:
Product-centric
Rakuten Ichiba:
Shop-centric
Rakuten’s “EMPOWERMENT” model not only provides
the entertainment of shopping for the end-users
but also a strong business strategy for the company
Long Tail & Direct Sell
Rakuten Ichiba has millions of items!
There is nothing you can’t find at Rakuten!!
Crab
Price: 80 USD
Eggs
Price: 16 USD
Long Tail & Direct Sell
Japanese Armor!
Price: 2,500 USD
A Real Castle!
Price: 10,000,000 USD
Empowerment
With such a Shop-centric model…
Shop owners and
Rakuten employees
get together!
Strong bonds between
Rakuten & Shop owners!
Strategy meeting
with shop owners
Rakuten Eco-system Strategy
Common ID
E-commerce
Travel
Rakuten
Super Point
e-book
Portal
Telecom
User DB
Bank
Insurance
Securities
Card
E-money
Challenges
Most of our services are still in their
early stages.
Unlike other large companies,
you can maximize your potential and
stand up to new challenges.
Rakuten’s success depends on you!
Engineers in Rakuten
Engineers in Rakuten
Average Age: 31.5
Total number of engineers: 1400
UK, 3
Singapore
,2
Malaysia, 4
Sweden, 4
Indonesia, 4
Norway, 5
Australia, 6 Thai, 5
Others, 46
21%
25%
75%
Canada, 7
Vietnam, 12
Coming from
over 40 countries!
China, 98
79%
US,
18 Korea,
26
India, 49
As of end of 07/2013
Where Mid-career Engineers Came From
previous company
Google
Amazon
Microsoft
Yahoo
Apple
GREE
NHN Japan
Accenture
Wipro
HUAWEI
Nokia
System Structure
User interface
End user
App A
App B
App C
・・・・・・
App common (Platform)
Middleware (DB, Webserver, etc)
Hardware
Infra
Data center / Network
Area of Coverage
User interface
End user
App A
App B
App C
System
・・・・・・
consultant
Web App
System
Integrator
/ Software
App common (Platform)
Middleware (DB, Webserver, etc)
Hardware
Infra
Network
/ Infra
Data center / Network
Area of Coverage (by Department)
User interface
End user
Smart Device Technologies Dep.
RIT
Rakuten
App
A
Ichiba
Dep.
Rakuten
App
B
Travel
Dep.
Financial
App C
Services
Dep.
・・・・・・
GIS
App common
(Platform)Committee Office
Group Core Service
Dep. Architecture
Middleware
Big
(DB,
Data
Webserver,
Dep.
etc)
Infra
Hardware
Global Infrastructure Dep.
Data center / Network
ITD
You can Enjoy Everything!
Various technologies in a wide range of services
Career Steps for Engineers
Years
Org
Mgr
Infra
Specialist
Architect
Top
Eng
5~7
3
Infra Eng
App Eng
Project
Mgr
Product
Mgr
Learning Opportunities
GEP (Global Experience program)
Learning Opportunities
Overseas Conference
(1 time/year)
Study Sessions
(very often)
Pics of study session
We’d like to work with people who…
-
are technology lovers
-
have creativity, ambition and skills to
change the world
-
want to empower various lifestyles
love your service, love your customers
Selection Process
CV (Resume)
Video interview &
Programming test
1st interview via Skype
2~3 weeks
For the online test,
please choose one
computer language from
below
[Java/PHP/Ruby/
Python/Perl/C++]
2nd interview (on-site)
1 day
Offer
Thank you!!
Appendix
Brief Introduction of each department
Rakuten Ichiba Development dep.
Rakuten Ichiba Department aims to build the best
ecommerce platform to support the expansion of
Rakuten e-commerce businesses around the world.
Themes
Abbreviation
Product
1) Empowering Merchants
RMS
Rakuten Merchandise System
2) Shopping is Entertainment
MALL
Regionalized Mall
3) Operational Excellence
IBSS
Ichiba Business Support System
IDP
Ichiba Developer Portal
4) Grow Ecosystem
Rakuten Travel Development dep.
Hotel of Contracted
Registration Customer
(Hotel / Ryokan etc.)
①Contract
http://travel.rakuten.co.jp/
④Registration
(Free)
②Provides interface from ASP
⑤Search
③More hotel’s info,
Registered room inventory
⑨1% to 10% of points
⑥Reservation information
transmission
⑧Pay Commission & point uses.
⑦Stay(Payment)
Rakuten Travel empowers the whole travel industry
by directly connecting hotels & customers to one another.
Financial Services dep.
Financial Services Department
Bank Services Group
Rakuten Bank BU in charge
Financial Services Group
Several financial BUs in charge
Credit Card Section
Rakuten Bank BU in charge
FSG develops and operates Financial Services,
and make synergy among Rakuten eco-System!
New Services dep.
Media
Community
Others
Many new services are run and generated in this
department.
Books & Logistics dep.
Build cutting edge logistics system
with ADS & Webgistics.
Supporting e-book
business with technical
solutions.
Group Core Services dep.
1. ID Service
2. Point Service
3. Coupon Service
4. Mail Platform
5. Payment Platform
6. Super DB
This department provides Functions & Services,
which can be used by any Rakuten Services.
Open Services Platform dep.
Team & Role
Develop and maintain services that can help increase the
GMS for Rakuten Eco system by creating relationship
with outside resource and leverage it.
Big Data dep.
Ads
Data analysis
Price
Optimization
Recommendation
data
Inventory data
Global Infrastructure Development dep.
System Engineering’s territory
•Server
•Database
•Network
•Storage
•Datacenter
•Cloud
and so on..
Smart Device Technologies dep.
Mobile Application Group
Mobile Web Group
Mobile Vision & Product Group
Windows Technology Group
Make awesome Smart Device apps
for Rakuten Services!
Architecture Committee Office
App
App
App
App
SDK
PaaS
Application
Runtime
Data
Services
App
Operation
Tools
Middleware
Network
IaaS
Operating
System
Hardware
Public
Cloud
PaaS supports multiple programming language and
IaaS services by Cloud Foundry – OSS software.
Developing Architecture dep.
DEP
EMA
EmpoweringDU
Be more
Be more
Be more
Tech
Agile
Effective
Sharing
Technology
Group
Development
Environment
Service
Group
Dev-HR Group
Agile
Group
QA
Group
Diversity
Training
Team
Technology
Training
Team
Environment
Improvement
Group
Provide the best environment to global Rakuten DU
for continuous creation of innovative services.
Rakuten Institute of Technology
Strategic R&D organization for Rakuten
Power
・Distributed computing
・High performance
computing
Intelligence
・Knowledge mining
・NLP / Recommender
Reality
・Multimedia Processing
・Ubiquitous / next UI
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