WINNING GLOBALLY Chair: Michael Jacobs Chief Logistics Officer, Keurig Green Mountain Opening Remarks & Introduction Michael Jacobs Chief Logistics Officer, Keurig Green Mountain Going Global Case Study Craig Simon President and CEO, FedEx Supply Chain Why should I do How does customer business globally? demand affect my sourcing decision? How do I organize internationally? Is there sufficient infrastructure? What are the regulations? What time is it in Sri Lanka? But I only speak English. What does it cost to source from another country? What is a frontier market? Which countries are most important? Do they have paved roads? How does Colombia compare to Panama? Should I use one operating system How do globally? exchange rates affect profits? Who can sign contracts in Tunisia? What will the price of oil be Where should I store my finished next year? goods? How do I keep my products secure? Should I use a distributor or go What is direct? CTPAT? Should I worry about FCPA? Is it safe over there? Brent Crude Oil Prices 1982–2014 1986: $8.75 Source: Trading Economics 2008: $145.61 2014: ~$109 Export Trends for Top Markets Exports from some of these countries have been slowing down since CY2010 (YOY% Total Export Value in USD) Source: IMF, National Authorities World Trade Volume vs. Global Real GDP • During the globalization of manufacturing, trade grew 2-3 times faster than GDP • In 2012 and 2013, trade volumes failed to grow at their historical rate • Since the “Great Recession,” trade has been steadily improving but not at the prior pace Source: CPB Netherlands Bureau for Economic Policy and Analysis, Economic Intelligence Unit, FedEx Corporate Economics Near Shoring Domestic Agenda “New Normal” Protectionism Impact of Global Trade • 95% of America’s consumers live outside our borders • Every $1 billion in additional exports supports approximately 5,000 U.S. jobs • Since President Obama launched the National Export Initiative in 2010, U.S. has seen record exports and an increase of 1.3 million export-related jobs Source: U.S. Department of Commerce, April 2014 Record U.S. Exports in 2013 • U.S. exports in 2013 set record for fourth straight year – reaching $2.3 trillion, up nearly $700 billion since 2009 • Record U.S. merchandise exports in 2013 to 63 markets, including: • • • • • • Canada (+2.7%)* Mexico (+4.7%) Colombia (+13.8%) Panama (+9.6%) Peru (+7.6%) Jordan (+18.2%) Source: U.S. Department of Commerce, April 2014 * Year-over-year change from 2012 Value of World Merchandise Exports 2003-2013 20 15 10 5 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 In trillions (USD) Source: WTO Six Largest Economies by Share of World GDP – 2005 vs. 2011 22.5 48.4 9.7 U.S. China Japan Germany India UK Other 17.1 49.6 14.9 6.4 7.0 3.5 4.3 4.6 Total 2005 World GDP: $55 trillion Source: International Comparison Program (ICP) 3.5 3.7 4.8 Total 2011 World GDP: $90 trillion U.S. China India Japan Germany Russia Other How do you make decisions about where to do business globally? 10 Global Risks of Greatest Concern 3. Water Crisis 5. Failure of Climate Change Mitigation and Adaptation 6. Greater Incidence of Extreme Weather Events 8. Food Crisis Corporate Climate Adaptation Opportunities: Building Resiliency around the Globe ND-GAIN: Data to Inform Decision Makers Ranking & country scores • 177 countries • 50 indicators • 17 years of data • 9 variables ND-GAIN Matrix Threats and opportunities for country-level investment decisions ND-GAIN Matrix ND-GAIN Country Profiles Example: Brazil ND-GAIN Sector-Specific Profiles Example: Infrastructure China India Notre Dame Global Adaptation Index www.nd-gain.org Managing Director Joyce Coffee Research & Development Jessica Hellmann Nitesh Chawla Emerging Markets Definition • Countries restructuring economies and growing along marketoriented lines and offer wealth of opportunities in trade, transportation, technology transfers and foreign direct investment. • Stand out due to some combinations of these characteristics: • Fast-growing economies, contributing great deal to world trade growth • Regional economic powerhouses with large populations, large resource bases and large markets • Transitional societies undertaking domestic economic and political reforms • Emphasize infrastructure developments and improving regulatory and social environments Components of Emerging Markets Index (EMI) Emerging Markets Framework: EMI Roadmap 1 USA NL UK Large Developed SIN BE Sweden HK Small Developed Denmark SwitzerlandCanada Spain France Germany New ZealandNorway Italy Japan Australia Ireland Small Austria Finland Portugal S. Korea Emerging Czech R. Greece Mexico Poland Slovenia Slovakia Estonia Malaysia Israel Chile UAE Hungary Bahrain Lithuania Romania Saudi A. Thailand 0.9 HIGH 0.8 Business Climate Index 0.7 0.6 S. Africa Latvia Bulgaria Russia Turkey China Panama Croatia Peru Brazil Oman Large Emerging Costa Rica QatarColombia Vietnam Frontier Uruguay KuwaitMorocco Philippines India Kazakhstan Ukraine Now Egypt El Salvador Jordan Indonesia Venezuela Argentina Serbia Dominican R. Guatemala Algeria Montenegro Nigeria Pakistan BelarusEcuador Nicaragua Honduras Sri Lanka Iran The Market Potential Index is derived Ghana f rom the Transportation, Market Size Cambodia Kenya and Market Growth Indices. Bangladesh 0.5 0.4 0.3 LOW 0.2 The Business Climate Index is derived f rom the Economic Activity, Business Environment, Human Development and Inf rastructure Indices. Laos 0.1 Frontier Next Iraq 0 0 0.1 0.2 LOW 0.3 0.4 0.5 0.6 Market Potential Index 0.7 0.8 HIGH 0.9 1 Talent Management Panel Discussion Moderator: Michael Jacobs Chief Logistics Officer, Keurig Green Mountain Panelists: Mary Iazzetta Director Global Strategic Sourcing, Verizon Ye’ella Nir-Rosin Director Worldwide Logistics & Supply Chain, Eastman Kodak Nada Sanders Phd Iacocca Chair, Professor of Supply Chain Management, Lehigh University Renee Ure VP Integrated Supply Chain, IBM Talent Management Panel Discussion Mary Iazzetta Director - Global Strategic Sourcing Using Technology to Address Global Challenges The best, most reliable networks in the industry 2013 revenues of $120.6 billion 96% of Fortune 1000 Companies rely on VZ services More than 176,800 employees worldwide 2014 Priority: Our Customers, Every Day Global Strategic Sourcing Manages global sourcing activities for approximately $26B in annual spend End-to-end supply chain performance Network and IT Hardware Software and Services Growth of business relationships with diverse suppliers Strategic supplier relationships enterprise wide One Centralized Global Strategic Sourcing Organization Global Strategic Sourcing Category Management KODAK’s Extensive Supply Chain Meets Global Demand U.S & Canada Region Europe, Africa and Middle East Region Asia Pacific Region Manufacturing & R&D Distribution Node Service Parts Hub ROLE OF UNIVERSITIES IN PREPARING TALENT NADA R. SANDERS, PH.D. IACOCCA CHAIR, PROFESSOR OF SUPPLY CHAIN MANAGEMENT LEHIGH UNIVERSITY Most have a primary goal to prepare talent for a global economy Two strategies: Curricular modifications (e.g. student exchanges, dual degrees, content changes) Practical experience (e.g. internships abroad, co-ops) Variations in degree of immersion, geographic specificity, and job matching Challenge in assessment and standardizing outcomes Integrated Supply Chain (ISC) ISC supports all IBM lines of business providing the following: About IBM Conducts business in 200+ countries ~400,000 employees globally (~25,000 in ISC) Works with ~100,000+ business partners Comprised of 5 business units: 2013 Revenue Supply Chain Execution: Manufacturing, New Products Introduction, Cross-platform Solutions Integration, Engineering, Supply/Demand & Inventory planning, Customized Solutions Procurement: Production, General & Services Procurement, Procurement Process Outsourcing Quote to Cash / Sales Support • Pre-Sales support (New 2013 Mission): Client proposals and quotes, Solution Design, Order processing • Post-Sales support: Order Fulfillment, Contract Administration, Accounts Receivable Asset Management Risk and Compliance Management Supply Chain Transformation and Analytics ISC Global Transformation Multi- National Towers Globally Integrated Enterprise Smarter Value Chain Journey Wrap-up & Closing Remarks Michael Jacobs Chief Logistics Officer, Keurig Green Mountain