Riverbed Steelhead Account Review Copyright Riverbed Technology 1 Agenda ● Account Review ● Rediscover Steelhead Copyright Riverbed Technology 2 Riverbed Confidential Your Riverbed Deployment ● Copy and paste their current IB report for SH Copyright Riverbed Technology 3 Riverbed Confidential Did You Know? You are Risking Your Network • xx20 models are coming off support • Feb 2014: End of Support: No more replacement units or bug fixes You are Missing Key Capabilities • • • • • 8.5 is latest RiOS version 6.X is no longer officially supported Feb 2011: End of Support for new features into xx20 units xx20’s cannot run RiOS 7.x or 8.x Granite and VSP not available on xx20 Turn Your xx20’s into Cash • For a limited time get credit to Trade Up or Upgrade • Steelhead appliances, CMC and SMC qualigy Copyright Riverbed Technology 4 Riverbed Confidential What Are You Missing? Not available on xx20 models RiOS 6.0 (11/09) Data Streamlining • DR improvements Application Streamlining • Citrix Optimization • Mac CIFS Optimization • Centralized Print optimization • RSP, SSL & Notes Enhancements • HTTP Object Prefetch Management Streamlining • Pass-through Reporting • Diagnostics improvements • Netflow v9/improved SNMP 2009 RiOS 6.1 (03/10) Data Streamlining • EMC SRDF module Application Streamlining • SharePoint • MAPI 2010 Management Streamlining • CMC 6.0 • FIPS • CommonCriteria Cloud (09-12/10) Cloud Steelhead 1.0 • Cloud optimization • Amazon AWS Virtual Steelhead • Virtual RiOS for ESX 2010 RiOS 6.5 (03/11) Application Streamlining • SMBv2 • Outlook Anywhere • Satellite •Deep Packet Inspection • App-based QoS Management Streamlining • IPv6 phase 1 Cascade 9.0 (03/11) Monitoring • Executive Dashboards • App Discovery Wizard •Simplified Configuration 2011 RiOS 7.0 (12/11) Application Streamlining • Encrypted Notes • End-to-End Kerberos • ICA over SSL & CDM • Media Stream Splitting • UDP optimization • Satellite integration •SMB1/SMB2 enhancements Management Streamlining • RDF reporting for SRDF/A • HTTP auto-config • Embedded Cascade Shark • CIFS Pre-pop enhancements • IPv6 phase 2 • SNMPv3 encryption RiOS 8.0 (11/12) Application Streamlining • Improved LAN-side thr-put • 800 apps in Application Flow Engine • QoS for PCoIP • Adaptive MXTCP • vCX models • MAC Lion – CIFS support • SCA integration • SMB1/SMB2 enhancements Management Streamlining • Authenticated NTP • CHAP Radius • Role-based access account control RiOS 8.5 RiOS 7.0.1-7.0.3 (03-06/12) RiOS 8.0.1-8.0.3 (03-06/13) Application Streamlining • SaaS • Inbound QoS • ICA multi-port & multistream Management Streamlining Virtual SH • Windows Domain Health • License Migration • Auto-licensing • vCX on Hyper-V • DirectPath support • Bypass for ESX 5.x 2012 2013 (09/13) Application Streamlining • SharePoint Module • SMBv3 • Path Selection • IPv6 for HTTP, FTP & SSL • SCPS enhancements • Video stream splitting - HLS • HTTP Prepop • AD Easy Config & Health Check enhancements • DR Selective Opt & QoS Management Streamlining • UDP reporting • DR reporting • Improved TCPdump • New look reports, more granularity • Flow Statistics 2014 Riverbed Confidential What Are You Eligible For? Tier Origin Product Destination Trade Up Upgrade (within tier) (based on destination) 6 SHA 7050 L/M SHA 6050 CX 7055 L/M/H Tier 6 to 6 Tier 5 and 4 eligible 5 SHA 5050 M/H SHA 6020 SHA 6120 CX 5055 M/H Tier 5 to 5 Tier 4 and 3 eligible 4 SHA 5050 L SHA 2050 L/M/H SHA 5520 SHA 3520 SHA 3020 CX 1555 L/M/H EX 1260 G/L/M/H/VH EX 1160 G/L/M/H/VH Tier 4 to 4 Tier 3 and 2 eligible 3 SHA 1050 M/H SHA 1520 SHA 2020 SHA 5010 CX 755 L/M/H EX 760 L/M/H Tier 3 to 3 (tier 2 and 1 eligible) 2 SHA 550 SHA 1050 L/U SHA 300 SHA 520, SHA 1020 SHA 3010, SHA 3510 CX 555 M/H EX 560 G/L/M/H Tier 2 to 2 (tier 1 eligible) 1 SHA 50, SHA 150, SHA 250 SHA 100, 200 SHA 510, SHA1010, SHA 2010, SHA 2510 CX 255 U/L/M/H Tier 1 to 1 (no eligible tier) Copyright Riverbed Technology 6 Riverbed Confidential What are you Eligible for? Destination 1: CMC 8150 CMC Origin Origin CMC 800x HW # Managed Appliances Destination 2: Virtual Edition Destination + Min Addtl Destination + Min Addtl CMC Base Mgmt Packs CMC-VE Mgmt Packs CMC-HWAMGT-10 CMC-SWAMGT-10 CMC 8001 Up to 10 CMC 8150 0 CMC-VE-INST 1 CMC 8002 Up to 25 CMC 8150 0 CMC-VE-INST 2 CMC 8003 Up to 50 CMC 8150 0 CMC-VE-INST 3 CMC 8004 Up to 100 CMC 8150 1 CMC-VE-INST 6 CMC 8005 Up to 200 CMC 8150 6 CMC-VE-INST 11 CMC 8006 Up to 500 CMC 8150 16 CMC-VE-INST 21 Tier SMC Origin SMC Destination SMC 8500 SMC 8650 1 License 10 pack (0-25) License 10 pack (0-25) 2 License 10 pack (25-500) License 10 pack (25-500) 3 License 10 pack (501-5,000) License 10 pack (501-5,000) Riverbed Confidential Just Checking In Your Existing Deployment • How are you existing Steelheads performing? • Can we do a quick spot check into the settings? • Have you experienced any changes with those sites? (size, apps, other hardware) What is Planned • • • • What new initiatives are you supporting? How are you addressing new sites? What application projects are planned? Are you looking at backup and DR projects? Copyright Riverbed Technology 8 Riverbed Confidential Rediscover Steelhead 9 Copyright Riverbed Technology Riverbed is leader in WAN Optimization Gartner “Magic Quadrant for WAN Optimization Controllers, 2013” Riverbed is the Gartner Magic Quadrant leader for 6 years in a row. Riverbed stands alone in the leaders quadrant. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Riverbed. Source: Gartner (April 2013) – Joe Skorupa, Mark Fabbi, Bjarne Munch Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Riverbed Confidential Steelhead WAN Optimization Delivers… Acceleration Everywhere for end-users … …while enhancing IT Control… … and Visibility Riverbed Confidential To Accelerate ROI Riverbed Confidential For Companies Just Like Yours Contracts processing from 30 to 1-2 minutes Improve data service quality to remote sites 80% reduction in bandwidth utilization Defer bandwidth upgrade costs Able to centralize AP processes Avoid costs of local servers Reduce WAN traffic by 65% Deploy to remote offshore drilling platforms Reduce backup window from 34 to 4 hours Improve worker productivity and job staisfaction Reduce backup time from hours to 15 min Instant payback – savings > cost of Steelhead Cost avoidance of local server deployments Eliminated latency challenges Reduce OPEX costs by 1M Yen per month 90% reduction in WAN traffic Successful server consolidation and maintaining high performance High user satisfaction rate Accelerate time to roll out call centers Improve call center efficiency $3 million annual savings ROI in 70 days Deploy Riverbed for 1/3 hardware refresh costs Avoid bandwidth upgrade costs Reduce 3rd party IT support costs Ensure QoS for VOIP services Robust DR plan Riverbed Confidential With Key Steelhead Use Cases On Premise, IaaS hosted and SaaS Internet and WAN optimization for SaaS Largest number of applications specific and protocol optimizations Unique data streamlining Application Acceleration Backup and Disaster Recovery Unique optimizations for NetApp SnapMirror, EMC SRDF/A and Recoverpoint Address branch offices, end users and datacenter backup and replication Largest number of applications specific and protocol optimizations with unique data streamlining Compatible with leading virtualization solutions Server Consolidation Branch Office in a Box Market first integrated WAN optimization, storage delivery and virtualization on a single appliance Eliminates need for remote server and storage Riverbed Confidential To address your entire environment DATACENTER BRANCH OFFICE WAN REMOTE WORKER CLOUD Riverbed Optimization System (RiOS) Steelhead Appliances Virtual Steelhead Physical appliances VMware & Microsoft virtual appliances Cloud Steelhead WAN Op for IaaS clouds Steelhead Cloud Accelerator Steelhead Mobile WAN Op for SaaS apps Software for PC & Mac laptops Steelhead Management with CMC and SMC Scalability and Load Balancing with Interceptor Riverbed Confidential Thank You 16 Copyright Riverbed Technology Backup Slides • Use case detail slides • Customer references Use Case: Application Acceleration Customer Challenge • • • • • Steelhead Advantage Slow performing applications Bandwidth intensive applications Low user productivity High CapEx costs for network links Cloud Computing, Consolidation initiatives further strain networks MORE APPS MORE DATA • Best performance across broadest range of traditional and SaaS applications • Easy to deploy, manage and monitor • Gartner Magic Quadrant leader for 6+ years • Proven, scalable platform adopted by 23K+ customers WAN MORE USERS MORE SITES Riverbed Confidential Application Acceleration Case Study Simpson Manufacturing Background • International manufacturing company • Using HP thin clients with Citrix XenApp for application access Challenges • Complaints from end users of inconsistent performance • Single keystroke taking up to 30 – 40 seconds Results “Where users were experiencing delays as high as 30 or 40 seconds… we now saw near instantaneous response.” • 4 Steelhead appliances (2 branch offices and 2 data centers) • Instantaneous ROI – Global IT Ops Manager • Cut keystroke delays down to 6 - 10 seconds • Decrease bandwidth by 45% • Decrease print jobs from 90 to 1-2 seconds with 85% data reduction • Cost avoidance of $300K in building new Asia datacenter • Cost avoidance in bandwidth upgrades Riverbed Confidential Use Case: Backup and Disaster Recovery Customer Challenge Steelhead Advantage • Lack of Compliance and Security in the branch office • Up to 50X performance improvement • Up to 99% reduction in bandwidth utilization • Acceleration of data replication applications like EMC SRDF/A, CA XOsoft, IBM Tivoli Storage Manager • Storage intelligent optimization for NetApp SnapMirror • Eliminates network link upgrade costs • Recovery Point Objectives and Recovery Time Objectives are not met • Network congestion and lower throughput • High cost of Upgrading networks BRANCH OFFICE DESKTOP S& LAPTOPS DATACENT ER DATACENTER WAN Riverbed Confidential Backup and DR Case Study Capital City Bank Background • 66 full service banking offices, 71 ATMS across 25 communities across Florida and Georgia Challenges • Need to replicate data faster and more often • Avoid ongoing expense of WAN bandwidth upgrades Results • Dramatically improved RPO with existing bandwidth • Assured 24 hour disaster recovery time • Reduced replication time from 48-72 hours down to 4-6 hours • Replicated Metavante and Jack Henry files to DR site out of site “The performance of Steelhead appliances at our DR site sold us on the solution. Riverbed being an EMC Select and EMC E-LAB Tested Partner assured us of our decision” – Lynne Jensen VP and IT Network Manager Riverbed Confidential Use Case: Server Consolidation Customer Challenge Steelhead Advantage • Reduce infrastructure CapEx and OpEx costs • Simplify branch office infrastructure management • Ensure no impact to branch office applications performance BRANCH OFFICE • Most # of apps and protocols optimized • Market leading WAN optimization • Works with industry leading virtualization platforms DATACENTER WAN Riverbed Confidential Server Consolidation Case Study Aelia Background • One of the leading travel retailers in Europe Challenges • 130 retail locations known as “sales points” located in 40 airports • Employees are highly distributed Results • Deployed Steelhead appliances and consolidated IT infrastructure from 14 remote sites • 40X increase in average throughput • Accelerate performance of core apps, like SAP and Lotus Notes • Enable collaboration between distributed employees • Reduce IT costs and improve compliance “The Steelhead appliances have allowed us to change the way we deploy remote infrastructure and backup remote data. We no longer need to maintain as much remote IT infrastructure” – Olivier Rideau Systems & Production Group Manager Riverbed Confidential Use Case: Branch Office in a Box Customer Challenge Steelhead Advantage • Reduce branch infrastructure CapEx costs • Simplify management of branch infrastructure • Eliminate servers and storage from remote sites • Deliver high end user performance and SLAs • Converged branch Infrastructure for Hybrid deployments • Best performance across broadest range of applications • Easy to deploy, manage and monitor • Gartner Magic Quadrant leader for 6+ years BRANCH OFFICE DATACENTER WAN Riverbed Confidential Branch Office in a Box Case Study Bill Barrett Corporation Background • Oil and natural gas exploration and development company throughout Rocky mountain region Challenges • Remote sites in need of costly hardware refresh • Inconsistent backup practices for field data • Limited IT expertise outside headquarters Results • Steelhead EX with Virtual Services Platform (VSP), QoS and Granite Storage Delivery • Cost avoidance of bandwidth upgrade • Hardware refresh for 1/3 cost with Riverbed solution • Reduce IT hardware footprint and support required at remote sites • IT framework for future expansion and disaster recovery “We consolidated and we avoided the cost of additional bandwidth to the remote sites… I don’t need anyone at those sites now… The appliances just run.” – Jerry Vigil IT Director Riverbed Confidential Steelhead: The Performance Acceleration Part of the Performance Platform Equation Users Performance Platform Apps & Data WAN optimization Storage delivery Application delivery Performance management Programmable infrastructure IT Infrastructure Copyright Riverbed Technology 26 Riverbed Confidential