True integration a 5yr vision
Mastery
Public
Interfaces
Big Data
Wireless
New
Network M2M Analytics
Intelligence
Imaging World Virtualisation
Management
Automated Fabbing
Federation
Crowdsourcing
Transformation
Servers
PC’s
Class
Engaged
Mobility
Unified
Tablets
Mimicry
Web Real -Time Audio
Cloud Services
Security
Information
SIP
Infrastructure
Media Trust
Identification Persistent Telephony
Visual
Simulation
Transformation Robotics
Social
The Internet of Things Ubiquity Private
Cyber Security
Presented by
Tony Bezuidenhout
Chief Executive - Socitm Australia
Software Services
Content
Brief career overview
23 Years Experience
•
•
Private, Public and Third sector organisations
International and Local
•
•
•
Engineer (CEng)
IT Professional (CITP) and
Manager (CMgr)
•
•
•
Society IT Management (FSITM)
British Computer Society (FBCS) and
Chartered Management Institute (FCMI)
•
Manager Knowledge Management - CIO
•
•
Centre for Strategic Cyberspace and Security Science, International
Lions International Club, Willunga districts South Australia – Vice President
Chartered
Fellow
City of Onkaparinga – South Australia
Board Member
Past: Executive Steering Board, Local E-Government Standards Body (LeGSB), UK
Current technology
Consumers choices are shaped by emotion
Asynchronous communication
Vlog
Voice Recognition
Movies
Audio web surfing
FaceBook Public Cloud
SMS Social Sharing
Attention Economy
Private
Cloud
VoIP
QR Codes
Artificial Intelligence
Blog
Skype
Email
Music
Augmented
Reality
Gaming
HTML 5
3D printing
RFID Face Time SIP
Video Conferencing
Video Emails
Bio Metrics
Virtual Reality
Convergence will enable Divergence
Broadband connections by channel in Australia
% of total basis
Broadband usage growth in Australia
Gigabytes per month
5yr ICT Mission
December 2018
Global population and Internet users
2000 - 2020
Number of people (billions)
8.0 -
Global
Population
7.0 -
Internet
users
6.0 -
*
5.0 -
4.0 3.0 2.0 1.0 2000
2010
Dec 2013
2020 *
Estimate
Future technology
Electronic clothing
Personal online ID
Ubiquitous Utility
Pervasive computing
Holograms
Interactive 3D Displays
Virtual currencies
OLED
Connected Home
Sensors
“Singularity"
CONsumers move to PROsumers
Online contributors and influencers
Address the future Internet “platform”
Evolutionary Versus Revolutionary
5yr Vision
December 2018
A single ICT software
and hardware
platform in the cloud,
that is highly available,
fully integrated,
scalable and user
friendly.
5yr Vision
Software and hardware platform overview
Single Software
Vendor
User Applications
Core
Applications
ERP - Finance, HR
Asset Management,
Procurement etc. GIS, SIP,
Intranet, Extranet etc.
Single
Hardware
Vendor
Including Virtualisation
User
Infrastructure
Mobile and desktop
devices, VDI etc.
Single
Hardware
Vendor
Operating System
Standard Operating
Environment
Core
Infrastructure
Servers, Storage,
Networking,
Telephony, etc.
5yr Vision
Example - Software platform view
User Applications
Internet
Search - Bing
Internet Explorer
Microsoft Silverlight
Skype
Windows Essentials
SkyDrive
SkyDrive
Windows Photo Gallery
Windows Notes
Windows Live Mail
Windows Live Writer
Office
Microsoft Office
Microsoft Paint
Microsoft Notepad
Microsoft Lync
Microsoft MapPoint
Microsoft Office Picture Manager
Microsoft Office shared tools
Microsoft OneNote
Microsoft Outlook
Microsoft Project
Microsoft Publisher
Microsoft SharePoint Workspace
Microsoft Visio
Microsoft InfoPath
Outlook Web Access
Other
Microsoft Movie Maker
Windows Media Player
Nero Burning ROM
Xbox Music
App Store
ActiveX
Single Vendor
User Infrastructure
Desktop
Mobile Devices
Core Applications
ERP
Unified Communication
Email
Collaboration
Business Intelligence
Security
Telephony
Corporate Reporting
Data
Projects
Information Management
Admin
Enterprise Search
Core Infrastructure
Server
Virtualisation
Tools
5yr Vision
Example - Hardware platform view
User Infrastructure
Single Vendor
Monitor
Mobile Devices
Accessories & VC
TV Video Camera
Mobile
Tablet
MFD
Mobile Phone Dock
Video conference
TV
Wireless Headset
Teleconference
Camera
Video Camera Wireless KB & mouse
Camera
Core Infrastructure
Single Vendor
Server
Storage
Networking
Router
Wireless
Security
Email
Firewall
VPN
Switches
Unified Computing
Unified Management
Wi-Fi Controller
Data Leakage Protection
Unified Fabric
Open Network Environment (ONE)
Intelligent WAN (IWAN)
Cyber Threat Defense
Critical outcomes
1. Stakeholders
• Meet stakeholder functional requirements
2. ICT
- Business Requirement Process
• Meet non functional requirements
-
3. Cloud
Integration
• Cost effective
• Resolution Service Level Agreement (SLA)
• Wide Area Network (WAN) Infrastructure
- High Availability
- Business Continuity
- Disaster Recovery
Business requirement process
Business Requirement
Requirement / Idea
Draft description of the Business need
Submit
1
2
Preliminary Analysis
FBP’s / ICT PB evaluate requirement / opportunity / Idea
Provide rationale for viable and discounted submissions
3
Business Case
4
EPMO
Reporting
Scope, Costs, Cost-Benefit Analysis, Risks etc.
Executives
Review
Business alignment, Pro’s and Con’s, Justification,
Recommendation, Priority, Capacity – WFP etc.
5
Decision
6
Governance and oversight etc.
ICT roadmap options
Option 1
Start
Application
Rationalisation
Application
Rationalisation
Non Core
Core
Production
Non Production
Disaster Recovery
Phase 1
Phase 2
Dec 2014
Dec 2016
Nov 2018
Start
Jan 2014
Jan 201 6
Jan 2017
Cloud
Transition
Application
Rationalisation
Application
Rationalisation
Phase 1
Non Core
Production
Non Production
Disaster Recovery
Finish
Dec 2015
Dec 2016
Nov 2018
Jan 2015
Jan 2017
Finish
Dec 2015
Phase 1
Non Production
Non Core
Cloud Transition
Mar 2014
Jan 2014
Phase 1
Option 3
Dec 2013
Cloud
Transition
Finish
Start
Historical
Jan 2017
Application
Rationalisation
Current
State
Jan 2015
Option 2
ICT
Reviews
Jan 2014
May 2014
Application
Rationalisation
Phase 2
Phase 2
Vision
Core
Cloud
Transition
Phase 2
Core
Production
Disaster Recovery
Dec 2016
Nov 2018
Dec 2018
Vision
Option
Dependent
ICT Reviews
Historical
Key Findings
•
•
•
•
•
100’s of Core and Non core Applications
Poor Information Asset Management
Best Practise not implemented/followed
Inadequate Infrastructure/design
Staff structures not suitable
Option
Dependent
Current
State
Vision
Option
Dependent
ICT Reviews
Historical
Recommendations
• Create and implement a Application
Rationalisation Portfolio strategy
• Create and implement an Information Asset
Management strategy
• Select and implement Best Practises
• Research, design and implement Highly
Available Infrastructure
• Staff restructure
Option
Dependent
Current
State
Vision
Current State
December 2013
• Decide/ed the Application Rationalisation
path
• Creating/created an Information Asset
Management Strategy
• Best Practises
 Implementing/ed ITIL
 Adopting/ed Benchmarking
• ICT Infrastructure redesigned
• ICT structure – Options dependant
Option
Dependent
Option
Dependent
ICT Roadmap - Option 1
Vision
Application
Rationalisation
Phase 2
Application
Rationalisation
Phase 1
Cloud
Transition
Current
State
Dec 2013
Start
Finish
Jan 2014
Dec 2014
Jan 2015
Dec 2016
Jan 2017
Nov 2018
Dec 2018
Vision
Application
Rationalisation
Cloud Transition
December 2014
Selecting the type of service:
IaaS, PaaS or SaaS
PaaS - Generic to Data Optimised
Environments:
Production
Non- Production (test)
Disaster Recovery
Application
Rationalisation
Phase 1
Phase 2
On Premise
V
Cloud Computing
Infrastructure
Platform
Applications
Applications
Data
Data
Runtime
Runtime
Runtime
Middleware
Middleware
Middleware
O/S
O/S
O/S
O/S
Virtualisation
Virtualisation
Virtualisation
Servers
Servers
Storage
Storage
Networking
Networking
Applications
Data
Data
Managed In-House
Runtime
Middleware
Managed In-House
Applications
Managed by Vendor
Servers
Virtualisation
Servers
Storage
Storage
Networking
Networking
Managed by Vendor
(as a Service)
Managed by Vendor
(as a Service)
Managed In-House
(as a Service)
Software
Vision
Application
Rationalisation
Application
Rationalisation
Phase 1 - Jan 2015 to Dec 2016
Corporate Application Register
Non Core Applications
Environments:
Production
Non- Production (test)
Disaster Recovery
Application
Phase 2
Application
Rationalisation
Rationalisation
PhasePhase
1
2
Vision
Application
Rationalisation
Phase 2 - Jan 2017 to Nov 2018
Corporate Application Register
Core Applications
Environments:
Production
Non- Production (test)
Disaster Recovery
ApplicationVision
Rationalisation
Phase 1
ICT Roadmap - Option 2
Vision
Application
Rationalisation
Phase 2
Cloud
Transition
Application
Rationalisation
Phase 1
Current
State
Dec 2013
Start
Finish
Jan 2014
Dec 2015
Jan 2016
Dec 2016
Jan 2017
Nov 2018
Dec 2018
ICT Roadmap - Option 3
Vision
Application
Cloud
Rationalisation
Transition
Phase
Phase 22
Application
Rationalisation
Phase 2
Application
Cloud
Rationalisation
Phase 1
Transition
Cloud
Transition
Phase 1
Current
State
Dec 2013
Start Jan 2014
Finish Dec 2014
Mar 2014
May 2014
Jan 2014
Dec 2014
Jan 2017
Nov 2018
Dec 2018
Vision
Cloud
Transition
Phase 2
Application
Rationalisation
Phase 1 - Jan 2015 to Dec 2016
Corporate Application Register
Non Core Applications
Environments:
Production
Non- Production (test)
Disaster Recovery
Cloud
Transition
Phase 1
Application
Rationalisation
Phase 2
Vision
Cloud
Transition
Phase 2
Cloud Transition
Phase 1 - December 2014
Selecting the type of service:
IaaS, PaaS or SaaS
Environment:
Non- Production
Application
Rationalisation
Phase 2
Vision
Application
Rationalisation
Application
Rationalisation
Phase 2 - Jan 2015 to Dec 2016
Corporate Application Register
Core Applications
Environments:
Production
Non- Production (test)
Disaster Recovery
Cloud
Phase 2
Application
Transition
Rationalisation
Phase 2
Phase 1
Vision
Cloud
Transition
Phase 2 - Jan 2017 to Nov 2018
Selected service:
IaaS, PaaS or SaaS
Environments:
Core
DR
ApplicationVision
Rationalisation
Phase 1
5yr ICT Vision
December 2018
A single ICT software
and hardware
platform in the cloud,
that is highly available,
fully integrated,
scalable and user
friendly.
Historical view
Servers and SAN
Core
Applications
ETL
Data Marts
User
Application
GIS
External
Website
Blade
Chassis
Intranet
Finance
Data Warehouse Feeder
EDRMS
Data Extraction
Virtualisation
SAN
HR
Public
etc.
Rack
Mount
Staff only
Transition phase 1
Core
Systems
Data Warehouse
GIS
Business
Presentation
Layer
External
Website
E-Services
Council Information
Events, Agenda’s, etc.
JDE
Data Extraction
ECM
Data Warehouse Feeder
Pathway
UCIP
Single version of the “Truth”
Public
Intranet
Corporate Apps
Executive Dashboard
Microsoft
SharePoint
2010
etc.
Transitioned
Non Core Systems
Staff only
Extranet
etc.
Shared Apps / Data
Staff and Business
Partners
Transition phase 2
Core
Systems
Data Warehouse
Business Presentation
layer
Internal
SOE
External
Website
GIS
Council E-Services
Council Information
Events, Agenda’s, etc.
UCIP
Public
Etc.
Microsoft Lync
Intranet
Project Server
Microsoft SharePoint
Email
Spatial Information
Single version of the “Truth”
ERP
Corporate Apps
Staff only
e.g. Executive Dashboard
Extranet
Transitioned
Core Systems
Shared Apps / Data
Staff and Business
Partners
Transition phase 3
Network
& Security
Desktop
Infrastructure
Tablet
Router
Cloud
External
Core & Non Core
Applications
GIS
Video conference
Staff only
Mobile Phone Dock
Business Presentation Layer
Camera
Switches
Mobile
Website
ERP
Public
Email
Wireless
Council E-Services
Council Information
Events, Agenda’s, etc.
Staff only
Intranet
Firewall
Extranet
MFD
DLP
e.g. Executive Dashboard
Staff and Business
Partners
Shared Apps / Data
Real time - Integrated Planning and Reporting
Community Plan
Corporate Strategic Plans
Implementation Plans
Delivery Plans
Examples
Questions
Thank you
Contact details
Tony Bezuidenhout
Chief Executive
Socitm Australia
Email: Tonbez@socitm.com.au
WWW.Socitm.com.au