Genius™ Customer Engagement Platform™ Providing Your Customers the “Big Box” Check-out Experience For Agent Training Presentation Assumptions • Designed to be a detailed training resource for our Agents • Suggested speaking notes included in notes section • Slides speak to the merchant audience • A separate condensed presentation, with suggested slides, for merchant sales calls is available • Please feel free to incorporate any of these more detailed slides into your merchant sales presentation “Your Challenge” How do you meet customer demands and preferences AND keep up the with ever-changing payments industry in order to grow your business? Mobile wallets Loyalty and Gift DEVELOPERS CUSTOMERS MERCHANT Partnerships Risk Security Regulation Compliance Technology Administration Coupons “Consumer Challenges” What they use What they have What they want Easy-to-Use Coupons Convenience Security cash Loyalty Speed Offers smartphone credit & debit Consumer Demand is Building 73% 55% of consumers say they have used their mobile phone in a store. of consumers express an interest in mobile coupons but only 10% have actually receive one from a merchant. - Source: Interactive Advertising Bureau - Source: Mercator Advisory Group, 2012 Smartphone influence on retail store sales will grow to 19% of sales by 2015, up from 5.1% in 2012. - Source: Deloitte Future Predictions By 2016, there will be By 2017, worldwide purchase volume over mobile mobile devices will reach payment users . worldwide. 448M $1 Trillion - Source: IDC Financial Insights - Source: Gartner 65% of tech experts believe CASH, CREDIT CARDS may be obsolete by 2020. - Source: Pew Research Center Your Opportunity Never turn away a paying customer! Your business must take advantage of the uncertainty and complexity with today’s payment options and turn these conditions into a competitive advantage that helps your business grow. Your Solution – Today and Tomorrow Genius™ Customer Engagement Platform™ The only payment technology solution that securely integrates and aggregates every payment type and mobile commerce program into a single platform. “App Store” Solution Center – the de facto marketplace for all your payment needs Cloud-based remote administration & merchant dashboard portal Never turn away a paying customer™ Value of Genius - Today Robust solution to power your business today Key Features • • • • • • • PCI/PED Compliant Multi-function Display Integrated Secure PIN Pad EMV-ready Built-in NFC reader IP Connectivity Credit/Debit swipe • • • • • • • POS taken “out of scope” from PA-DSS Security: Tokenization & Point-to-point Encryption (P2PE) QR Code Scanner Digital Signature Capture Intelligent Credit/Debit Steering Real-time SKU Display on CED Cloud-based Remote Administration Value of Genius - Tomorrow Future-proof solution that evolves with your business Mobile Commerce Ready • Accept any mobile payment via NFC/QR codes • Deploy profitable customer loyalty/reward programs, offers and coupons Simple Setup • Cloud-based payment “App Store” for easy management • Web-based remote administration of all CEDs to ensure a unified customer experience across all locations Solving the problem of how to support traditional credit/debit payments AND mobile commerce on your countertop - all from a single device. Lower Risk POS is “Out of Scope” for PA-DSS – No sensitive data passes through the POS • Dramatically reduces cost, resource, time required to complete PCI audits – Enhanced security to ward off hackers • Tokenization • Point-to-Point Encryption (P2PE) – Clerks no longer handle credit cards EMV-Ready Solution – Customer Engagement Device (CED) is EMV-ready • No additional hardware swaps required to comply • Prepare for 2015 Liability Shift on your terms – Software update when ready to accept EMV cards – Hassle-free acceptance of “Chip and PIN” card purchases • Increase sales from international shoppers Smarter POS Transactions Lower Costs • Intelligent PIN Steering – Fast, secure BINsmart™ technology • Automatically assesses card transactions • Determine payment acceptance by credit or PIN Debit – Reduces interchange fees – Minimizes merchant account fees – Significant savings in monthly processing Value-Added Capabilities Digital Signature Capture – Signatures captured directly on CED • – – Less painful chargebacks Reduce time at check-out • – Save money on receipt storage, administration & paper cost Improves overall customer experience NFC acceptance built into CED “behind the glass” • – No additional hardware to purchase and/or swap Out-of-the-box support for multiple options • • – “Tap-to-pay” credit cards from numerous issuers Mobile wallets on smartphones Legal requirement by most states • – – Costly fines for non-compliance Eliminate the need for pole display hardware • • Contributes to key metric: # of customers/day NFC Contactless Payments – SKU Display Save money Improved aesthetics at the point of purchase Eliminate errors with real-time purchase verification • Reduced number of refunds and chargebacks Streamlined Support We are committed to ensuring our partners and merchants receive the superior support. 24/7/365 technical support 100% USbased customer and partner support Industry-rated best in class service times Contact Information • • • • Christopher O’Banion, ISO 317-652-2815 317-663-0719 Fax cobanion@capitalbankcard.com 6430 Kentstone Dr. Indianapolis, IN 46268 Appendix Genius Product Family Flexibility – Security – Access – Growth Genius EX Intro to credit card processing + optional mobile card reader Genius TX Genius STX Genius ITX Intro to Mobile Payment and Program Acceptance (LevelUp) Stand-alone Mobile Payments and Program Acceptance (mCommerce) Integrated Mobile Payments and Program Acceptance (mCommerce) Traditional Payment Acceptance Traditional Payment Acceptance Traditional Payment Acceptance A Genius solutions to fit your business need “Never turn away a paying customer” Optimize the Customer Experience Flip Up Stand, Open Hole Base Swivel Genius CED Stand Description Order Info • • • • • 180 degree rotation Flips up to 90 degrees No knobs or levers Locks in position Integrated cable management ENS Part No 367-0441 Telescoping Locking Stand • • • • • • • Adjustable height Swivels 180 degrees Tilts Internal cable raceway Cable strain relief Locking back plate Security hardware available ENS Part No 367-1026 Telescoping Stand with Quick Release Bracket • • • • • • Adjustable height Quick-release mechanism 180 degree rotation Tilt 0-90 degree available Internal cable raceway Cable strain relief ENS Part No 367-0650 Picture Cost $ 54.00 $ 68.00 $ 72.00