Registration Management Committee (RMC) Counterfeit Parts Prevention & AS9100 Atlanta, GA July 23, 2010 Kevin Beard Company Confidential Auditor Workshop Atlanta, GA July 22-23, 2010 1 • Presentation Intent – Discuss Industry Problems with Counterfeit Parts – Discuss Industry Efforts On Counterfeit Part Prevention – Discuss Role of G-19, AS5553 and Other Standards – Discuss the Roles of Various Groups within an Organization in Preventing Counterfeit Parts From Entering Product – Discuss Methods for Auditing Counterfeit Parts Prevention (CPP) within AS 9100 » Internal Audits » Supplier Audits Atlanta, GA July 22-23, 2010 2 What is a Counterfeit? a. Parts which do not contain the proper internal construction consistent with the ordered part. (die, manufacturer, wire bonding, etc.) b. Parts which have been used, refurbished or reclaimed, but are represented as new product. c. Parts which have different package style or surface plating/finish than the ordered parts. d. Parts which have not successfully completed the Original Component Manufacturer’s (OCM)’s full production and test flow, but are represented as completed product. e. Parts sold as upscreened parts which have not successfully completed upscreening. f. Parts sold with modified labeling or markings intended to misrepresent the parts’ form, fit, function, or grade. Atlanta, GA July 22-23, 2010 3 Counterfeit Parts Origin Atlanta, GA July 22-23, 2010 4 E-Waste Laborer de-soldering circuit boards over a coal-fired grill. Rock in the box is where boards are hit to remove solder. Pliers are used to pluck off chips which go into various buckets. The boards are then tossed into a pile for open burning. © Basel Action Network 2006. 5 Atlanta, GA July 22-23, 2010 5 Counterfeit Overview Atlanta, GA July 22-23, 2010 6 How Counterfeits Enter The Supply Chain 7 Atlanta, GA July 22-23, 2010 7 Counterfeit Overview 8 Atlanta, GA July 22-23, 2010 8 Counterfeit Overview 9 Atlanta, GA July 22-23, 2010 9 Counterfeit Overview - Impact - Counterfeiting accounts for more than 8% of global merchandise trade and is equivalent to lost sales of as much as $600B and will grow to $1.2T by 2009. Source: Dept of Commerce Atlanta, GA July 22-23, 2010 10 Due Diligence Is Essential 11 Atlanta, GA July 22-23, 2010 11 12 12 What We Know • There is a lack of dialogue between all organizations in the U.S. supply chain. • Companies and organizations assume that others in the supply chain are testing parts. • Lack of traceability in the supply chain is commonplace. • There is an insufficient chain of accountability within organizations. • Recordkeeping on counterfeit incidents by organizations is very limited. • Stricter testing protocols and quality control practices for inventories are required. • Most DOD organizations do not have policies in place to prevent counterfeit parts from infiltrating their supply chain. Atlanta, GA July 22-23, 2010 13 Supply Chain Awareness -Key Industry Associations • Aerospace Industries Association (AIA) Counterfeit Parts Integrated Process Team (IPT) • ERAI • Independent Distributors of Electronics Association (IDEA) • Semiconductor Industry Association (SIA) Anticounterfeiting Task Force (ACTF) • US Chamber of Commerce Coalition Against Counterfeiting and Piracy (CACP) Atlanta, GA July 22-23, 2010 14 Industry Working Together G-19 NASA JPL Industry DOD Primes Distributor Community SAE G-19 ERAI IDEA GIDEP AIA Certification Bodies Accreditation Bodies Internat. Expansion Atlanta, GA July 22-23, 2010 15 G-19 The Way Forward AS TBD AS 6081 AS 5553 Atlanta, GA July 22-23, 2010 16 Atlanta, GA July 22-23, 2010 17 AS5553 Focus • Parts Availability • Purchasing Process • Supply Chain Traceability • Procurement Contract Requirements • Product Assurance • Material Control • Reporting Atlanta, GA July 22-23, 2010 18 AS 5553 -Purchasing Process • Assess sources of supply • Assess risk – Interview – Audit – Alerts • Make Risk Based Decisions • Maintain approved supplier list Atlanta, GA July 22-23, 2010 19 20 21 The Way Forward Brokers Independent Franchise Commercial Defense Space Atlanta, GA July 22-23, 2010 Inspection Test 22 Auditing Counterfeit Parts Prevention within AS 9100 • Can We Audit For Counterfeit Parts Prevention within – AS9100b? – AS9100c? • Explicit/Implied? – What Parts of the Standard? Atlanta, GA July 22-23, 2010 23 Counterfeit Parts & The Industry Model • Aerospace Industry Challenges – Complex Products – Complex Processes – Small Quantity Purchases – Long Duration Product Lifecycles – Ever Changing Supply Chain » Many OCMs Go Out Of Business Prior to the End of the Product Lifecycle • Supply Chain Roles In Counterfeit Parts Prevention – System Integrator – Design Responsible Middle Tier Organizations – Non Design Responsible Middle Tier Organizations – Distributors Atlanta, GA July 22-23, 2010 24 Counterfeit Parts & The Industry Model DOD, NASA, Civil Aviation, Etc. Primes Primes Design Resp Industry Supply Chain Primes More Complex Procurements In Supply Chain Component Not Design Resp Sub-System Sub-Component Parts OCMs & Aftermarket Franchised Distributor Other Type Distributor •Stocking •Broker •Independent Other Sources •Surplus •Open Market •Recyclers •Etc. Counterfeit Parts Entering the Supply Chain Atlanta, GA July 22-23, 2010 25 AS 5553 and Risk • Risk in the Aerospace Supply Chain – Design Responsible Organizations – Manufacturing Responsible Organizations – Warehousing and Distribution Organizations • Common Areas of Risk – Source Selection – Obsolescence – Loss of Traceability – Piece Part Configuration Changes without Notification – Many Others • Risk Model in AS5553 – Categorization of Risk – Hierarchy of Risk Inputs & Mitigations per Category – Application of Mitigations Based on Risk Input Hierarchy Atlanta, GA July 22-23, 2010 26 SAE AS5553 & Risk Hierarchy Risk Hierarchy in AS 9100c Highest Risk _ _ _ OCM Supplier Assessment _ _ Supplier Audited & Approved Test _/ Insp Population _ _ Small % Life Test _ _ _ _ Test & Insp Level _ 1X Visual Inspection SCM Strategy NonCritical Source of Supply 100% _ _ ID/Traceability Product & _ Application _ _ In Business < 1 Year & Unknown Financials _ Configuration Management _ _ Supplier with GIDEP & ERAI Alerts _ Design Lifecycle Approach Life Dependent Lowest Risk ?? How Can This Approach Be Applied in AS 9100b/c ?? Atlanta, GA July 22-23, 2010 27 Counterfeit Parts & The Industry Model • AS9100 Applicability – Parts Qualification Concept » Creation of Design Baseline – Configuration Management Concept » Control of Design Baseline – Application In Supply Chain » Robust Procurement Strategy Atlanta, GA July 22-23, 2010 28 Counterfeit Parts & The Industry Model • Needs of the Industry – Ensure QMS Promotes Acquisition of Acceptable Parts for Integration into the Organizations Product – Engineering » Good Risk Identification, Analysis & Mitigation Decision Processes » Design Specifications that identify parts from suppliers that provide parts with a high degree of Supply Chain Assurance – Purchasing & Receipt Inspection » Proper Source Usage to Prevent Inadequate Parts from entering the Organization’s Supply Chain » Supplier Assurance of Proper Sub-Tier Source Usage » Proper Evaluation Techniques to Prevent Inadequate Parts from entering the Production Process – Production Planning & Inspection » Proper Production Planning that Ensures Adequate I&T of Supplier Parts at the appropriate points in the Production Process Atlanta, GA July 22-23, 2010 29 Scenario 1 Direct Purchase of OCM Parts DOD, NASA, Civil Aviation, Etc. Primes Parts OCMs & Aftermarket Primes Primes C o n t r o l Franchised Distributor Sub-System Component Sub-Component Other Type Distributor •Stocking •Broker •Independent Other Sources •Surplus •Open Market •Recyclers •Etc. Where Are The Risks? Where Do We Focus The Audit Atlanta, GA July 22-23, 2010 30 Scenario 2 Purchase From Franchised Distributor DOD, NASA, Civil Aviation, Etc. Primes Primes C o n t r o l Parts OCMs & Aftermarket COTC Primes Franchised Distributor Sub-System Component Sub-Component Other Type Distributor •Stocking •Broker •Independent Other Sources •Surplus •Open Market •Recyclers •Etc. Where Are The Risks? Where Do We Focus The Audit Atlanta, GA July 22-23, 2010 31 Scenario 3 Purchase From Other Type of Distributor DOD, NASA, Civil Aviation, Etc. Primes Primes Parts OCMs & Aftermarket Primes C o n t r o l Sub-System Component Sub-Component Compliance Verification Franchised Distributor Where Do We Focus The Audit Compliance Verification Where Are The Risks? Other Type Distributor •Stocking •Broker •Independent Atlanta, GA July 22-23, 2010 No COTC Other Sources •Surplus •Open Market •Recyclers •Etc. 32 Common QMS Areas of CP Prevention Challenges • Requirements Definition at Proposal/Contracts Phase • Design Planning For Production and Full Life of Components • Purchasing Strategy to Support Production and Full Life of Components • Control of Subtier Suppliers for CM and Parts Qualification • Identification & Traceability Requirements – In House & Through Out Supply Chain • Production Planning • Inspection & Test of Components Does AS9100 Have Wording in These Areas?? Atlanta, GA July 22-23, 2010 33 Audit Approach to CP Prevention •Themed Approach to Audits – Parts Qualification – CM & Traceability Controls – Outsourcing/Supply Chain Control – Others?? Atlanta, GA July 22-23, 2010 34 Parts Qualification Focused Audits Audit Focus - Procuring Organizations • Part Life Planning - Engineering determination of Part meeting Design Need (Current Need, Future Need, Obsolescence, Etc.) • Part Qualification Approach • Reliability, Material Baselining, Etc. • Lot Control Against Know Qualified Part • Procurement Strategy (Current Need, Future Need, Obsolescence, Etc.) • Procurement Flowdowns for : • Configuration Management, Change Notification, Sub Tier Supplier Sources, etc. • Source Integrity • Risk Impact on Initial Qualification and Acceptance Approach • Risk Evaluation on Future Procurement Impacts to Initial Qualification • Inspection Against Qualification Unite Where in AS9100 can you audit these activities?? Atlanta, GA July 22-23, 2010 35 CM & Traceability Control Focused Audits Audit Focus - OCM Engineering Procurement Manufacturing Inspection & Test Parts Control (Segregation, Bonded Storage, etc.) Lot Traceability Lot Storage (Segregation by Lot Code) Part Handling & Packaging Audit Focus – Franchise Distributor • Design Change with No Part Number Changes • Material Substitutions By OCM With No Part Number Changes • OCM Discontinuing Production of Specifically Qualified Component • Strength of COTC Chain of Custody – Parts Control (Segregation, Bonded Storage, etc.) – Lot Storage (Segregation by Lot Code – Part Handling & Packaging Where in AS9100 can you audit these activities?? Atlanta, GA July 22-23, 2010 36 Outsourcing/Supply Chain Control Focused Audits Supportive Requirements In AS9100c • 7.2.2.e Risks have been identified (See 7.1.2) • 7.3.1 D&D Planning Shall consider the ability to produce, inspect, test and maintain the product • 7.3.3 The Organization shall Define ……. The drawings, parts lists, and specifications necessary to define the configuration and the design features of the product. • 7.4.1 The organization shall ensure that purchased product conforms to req’ts. The type and extent of control applied…..Dependent on the effect….. on subsequent product realization or the final product • The Organization shall evaluate and select suppliers based on their ability to supply product in accordance with organ. Req’ts. • 7.4.1.f determine and manage the risk when selecting and using suppliers • Various others Atlanta, GA July 22-23, 2010 37 AS Standards Used for CP Prevention DOD, NASA, Civil Aviation, Etc. Primes Primes Sub-System Component AS 9100 & AS 5553 Primes Sub-Component Parts OEMs & Aftermarket Franchised Distributor Other Type Distributor •Stocking •Broker •Independent Other Sources •Surplus •Open Market •Recyclers •Etc. AS9120 & AS6081 Atlanta, GA July 22-23, 2010 38 Challenge to Organization’s Auditors • Review the AS9100c standard with a view towards – The Industry Structure » Supply Chain Structure Influence On Product – The Challenges Facing the Industry » Counterfeit Part Risk In Organization’s Supply Chain – Our Ability to Interact with Organization’s during Audits with Regards to Counterfeit Parts Prevention » Appropriate Interpretations & Application Of AS9100 In Our Audits Atlanta, GA July 22-23, 2010 39 Linking AS9100c to AS5553 Attribute Planning of Product Realization AS9100 AS 5553 7.1.a - Object & Requirements for the product 7.1.c – Req’ts for V,V,M,M,I,T of product 4.1 – CP Parts Control Plan 4.1.1 – Obsolescence Control Plan 7.1.2 – Process for managing Risk App A.1-Parts Availability App A.2 - Obsolescence Management 7.1.3 – CM appropriate to the Product Review of Req’ts 7.2.1.a – Req’ts Stated by Customer 7.2.1.b – Req’ts not stated but necessary for intended use 7.2.1.c – Statutory/Regulatory 7.2.2.a – Product Requirements are determined 7.2.2.e – Risks have been Identified App A.1-Parts Availability App A.2 - Obsolescence Management 7.2.2.d – SR of the product are determined Atlanta, GA July 22-23, 2010 40 Linking AS9100c to AS5553 Attribute Design AS9100 7.3.1 – D&D planning shall consider ability to produce, inspect, test and maintain product AS 5553 App A.1 – Design, proposal and Program planning 7.3.3.b – Provide info for Purch, & Prod. 7.3.3.d – Specify product Characteristics essential for safe & proper use 7.3.3.e – Specify CI, KC and specific actions to be taken for these items 7.3.3 – Drawings, Part lists and Specs. Necessary to define config. 7.3.3 – material, process, manufact, & Assembly data needed to ensure conformity of product Atlanta, GA July 22-23, 2010 41 Linking AS9100c to AS5553 Attribute AS9100 AS 5553 Purchasing 7.4.1 – org shall ensure that product conforms……. The type and extent of control applied…. Dependent upon effect……. 4.1.3 – specify quality req’ts to minimize risk of being provided CP App B – Procurement Approach 7.4.1 – The org shall evaluate & Select suppliers based on their ability to supply… 4.1.2.a – Assess sources to determine risks of receiving CP App B – Procurement Approach 7.4.1.f – Determine & Manage risk when selecting & using suppliers 4.1.2.a – Assess sources to determine risks of receiving CP 4.1.2.d – Assure that sources are maintaining effective processes for mitigating risks of supplying CP 4.1.2.e – Assess and mitigate risks of procuring CP from Sources other than ECM or Auth. Suppliers 4.1.2.g – If supplier/intermediaries do not have CP control plan, a risk analysis is req’d. App B – Procurement Approach 7.4.2.a – Req’ts for approval of prod, procedures, processes & Equip. Verif of Purch Product 7.4.2.c – QMS req’ts Identification 4.1.2.f – Specify Supply Chain Traceability through all supplier intermediaries App C – Supply Chain Traceability 7.4.2.g – Flowdown of applicable reqt’s including customer req’ts 4.1.2.g – flow down applicable req’ts for CP Control to contractor/sub contractors. App D – Procurement Contract Requirements 7.4.2 – Org shall ensure adequacy of purch req’ts prior to comm. w/supplier 4.1.2.e – Assess and mitigate risks of procuring CP from Sources other than ECM or Auth. Suppliers 7.4.3 – Establ & Implement inspect. Activities necessary for ensuring that product meets req’ts 4.1.4 – The rigor of verification process shall be commensurate with product risk 7.4.3 – obtain evidence of conformity of product from supplier & review documentation App C – Supply Chain Traceability 7.4.3 – Inspection of product upon receipt App E.1.1 – Documents and Packaging Inspection Atlanta, GA July 22-23, 2010 42 Linking AS9100c to AS5553 Attribute Production Planning AS9100 AS 5553 7.5.1.a – The availability of information that describes characteristics of product 7.5.1.h – evidence that all production I&V have been completed 7.5.1.k – Criteria for workmanship 7.5.1 – Establish, impl, & maintain process for managing CI/KC Production Inspection 7.5.3 – The org shall maintain the ID of the Config of product…… 7.5.3 – Where traceability is a req’t, the org shall control the unique ID of product and maintain records. 4.1.2.f – If traceability is purchased parts is unavailable/suspect, a documented risk assessment is required. 8.2.4 – The org shall M/M the characteristics of the product to verify that prod. req’ts are met. App E – Product Assurance 8.2.4.a – Criteria for Accept/Reject 8.2.4 – Where CI/KC are ID, org shall ensure control and monitoring 8.2.4 – Where org uses sample inspection…… Atlanta, GA July 22-23, 2010 43 In Closing • Significant Challenges • Industry Focus Ramping Up. • What Part will We Play in Solving this Industry Problem? • Your Input Is Invited • Your Audit Efforts in this Area are Needed! Atlanta, GA July 22-23, 2010 44 Counterfeit Part Prevention Which Device Do You Want In The Airplane you are flying on? Counterfeit Known Good Part Questions? Atlanta, GA July 22-23, 2010 45