Behind the Curtain: Real-world HR Tech Implementations and What You Need to Know Moderator: Bon Idziak, CEO, Applicant Insight, Inc. Panelists: Ray Schreyer, Global Recruitment Technology & Enablement Manager, IBM Corporation Mike Seidle, Founder, Work Here Val Tsvetkov, VP of Implementation Services, IQ Navigator Ingolf Teetz, CTO, Milch & Zucker Ray Schreyer HR Technology Conference Las Vegas, NV 2014 Thesis: Majority of Issues “Baked in The Cake” before contract signed Key Themes: HR not understanding the technology ecosystem Not understanding the tech industry’s future direction Responding to Industry Hype Price vs. Cost Pressures HiPPO Need to Understand Tech Ecosystem Understand Future Direction Respond to Industry Hype Price Pressures HiPPO Highest Paid Persons Opinion Before Signing Contract: Build the best diverse team of individuals: HR & Tech Experience in corporate & industry Ecosystem knowledge Must be Respected by Line Respect gives latitude to invest & choose solutions Respect lessens hype-cycle fire-drills Rely of Industry colleagues for advice & counsel For Vendors: Trust, but verify… i.e. research, research, research Frontstage Backstage Stay abreast of industry developments & emerging market trends Know when to jump vs. wait on a new tech. solution…. workhere.in Mike SeidleWork Here Geomarketing powered mobile recruiting. mike@workhere.in Board of Directors, HR Open Standards Consortium workhere.in Building HR Solutions Two Challenges in the past year: How do you get 50 governments to agree on how to do anything? How do you bring a new hr tech product to market in 90 days or less? 50 Governments ● ● ● ● ● workhere.in Worked for DirectEmployers. We ran the National Labor Exchange. 2013: New regulations require employers to prove they delivered jobs to State Workforce agencies. Needed a way to get receipts from all 50 US Workforce Agencies. Difficulty: 50 governments and 28 different systems. We had 60 days to go live. New Product ● ● ● ● ● workhere.in Building for web & mobile. Need way to store position openings and candidate profiles. Compatibility critical to product success. Need to have MVP quickly to secure funding. Goal: 90 days. Solution: Standards workhere.in Instead of reinventing the wheel, I went with a standard one. In both cases, the entire project was completed inside what would normally be the “requirements gathering” phase. In business, Done > Wishful Thinking Assessments Job Boards Recruiting Applicant Tracking Screening Researchers (Providers) Screening OnBoarding Recruiting, Search Document, User Account OnBoarding Talent Management * Assessments On Boarding Assessments Employee Performance Management Employee Performance Management Screening Vendor Background Screening (CRA) Compensat i on/ AP Screening Human Resource Informa ti o System (or Front Of f i ce System) Drug/Alcohol Testing Drug/Alcohol Industry Vendor Management Shif tScheduling/ Absence Management * Talent Management Systems include Succession Planning, Competency, Learning and Performance Management. Staffing Payroll Benefits, Time Card Savings Plans, Stock Plans Employment Eligibility I-9 On/ Of fBoarding Doc/Asset/ID Management Indicative Data, HR Master, Org Chart. User Account Time Card Time Management Healthcare s Management/ Bene f i t Enrollment Benefits Enrollment Property of HR Open Standards External HRIS www.hropenstandards.org HR Payroll Master Benef i ts Providers 50 Governments ● ● ● ● ● ● HR-XML 3.2 Recruiting Government LOVES XML No arguments about what to call fields No meetings about “taxonomies” Had many states online in 60 days Bonus: Often didn’t require developers workhere.in Starting Up Quickly ● ● ● ● ● ● ● workhere.in HROS Lightweight JSON Standard Works with web Reduced database design from weeks… … to about 10 minutes. Prototype was up in days. Much more robust solution than we would have had. We’re in business :) Bonus: compatibility HR Tech Implementations IQNavigator’s Journey From Custom To Standard Integrations Val Tsvetkov October, 2014 About IQNavigator • IQNavigator is the leading independent technology provider of Vendor Management System (VMS) software for Global 2000 companies. IQNavigator’s products enable enterprises to intelligently manage and optimize complex services procurement and contingent workforce programs. • Since 1999, IQNavigator’s products have been delivering procurement visibility and predictability, helping corporate leaders around the globe increase profitability, mitigate risk and compete more effectively. Standard Contingent Workflow Supplier Company IQNavigator Buyer Company 1. Requisitions (Job Opp.) 2. Candidates 4. Worker Information 3. Worker On Boarding 5. Worker Updates 6. Time / Expense 7. Buyer Invoice 8. Supplier Invoice STANDARD Vs custom integrations STANDARD Expedites requirements gathering due to a predetermined set of standards Allows for business teams to operate without dependencies on development Provides flexibility to react to changing business requirements Ongoing maintenance reaps the same benefits as initial rollouts Focus on innovative new features and frameworks VS REQUIREMENTS RESOURCES QA & UAT MAINTENANCE RELEASES CUSTOM Lack of agreed upon standards complicates the process Depends on development resources to write code for every integration Subject to strict development guidelines which makes it tough to quickly react to changing business requirements Same constraints and dependencies exist when changes need to be made after go-live Cycles and resources dedicated to custom code maintenance Developer.IQN.com milch & zucker THEMA: behind the curtain DATUM: October 2014 Ingolf Teetz (me) milch & zucker AG Education: Physicist (Justus Liebig Universität Giessen) Profession: CEO milch & zucker AG Founded milch & zucker AG 1998 Products: BeeSite BeeSite BeeSite BeeSite Recruiting (ATS) TRM JobHub (multiposting) Global JobBoard Member of HR-OpenStandard since 2003 Member of the board since 2006 HR integration projects for Deutsche Telekom (t-mobile), Deutsche Bank, Daimler and many more .... To deliver a better candidate experience when a lot of partners are involved. A “lingua franca“ of hr-tech is needed to save time and money when connecting all of the partners. When connecting various ATS, use HR Open Standard as: - Starting point for your interface discussion - Very good documentation - Easy to validate and test interface - The XML structure to save time and effort You can use different protocols to transport the HR-XML files: - REST - SOAP - File transfer When connecting to candidate Frontend services, HR Open Standards “Lightweight recruiting” web services (JSON) will help you to easily, - Connect to your CMS - Be integrated in your mobile App - Give you flexibility to integrate where ever it is necessary HR Open Standards HR-XML SEP 3.3 makes job board connection less dramatic. Using different transportation layer like: - SOAP - REST - File transfer The structure of the job ad data is fixed. With the separation of layout and data (xsl/xml) you can easily change your brand on job boardsin a short period of time. Thank You! Moderator: Bon Idziak, CEO, Applicant Insight, Inc., bidziak@ainsight.com Panelists: Ray Schreyer, Global Recruitment Technology & Enablement Manager, IBM Corporation, schreyer@us.ibm.com Mike Seidle, Founder, Work Here, mike@snapat.us Val Tsvetkov, VP of Implementation Services, IQ Navigator, vtsvetkov@iqnavigator.com Ingolf Teetz, CTO, Milch & Zucker, i.teetz@milchundzucker.de