COMPETITIVE STRATEGY DECISION MAKING BASED ON THE FIVE FORCES ANALYSIS WITH AHP/ANP APPROACH Jiří Franek and Aleš Kresta VŠB-Technical University of Ostrava Liberec Economic Forum 2013, Sychrov 16. -17. September 2013 Goal and Motivation Motivation • Decision making processes in firms • Structure and hierarchy of decision making • Application of decision making support using simple tools GOAL AND MOTIVATION Goal: Implementation of multiple attribute decision making method to strategic decision making with example of Porter‘s Five Forces Analysis Presentation outline Introduction The problem of strategic decision making Multiple attribute decision making methods Analytic hierarchy process Analytic network process Application of AHP/ANP on Five Forces Analysis Results and discussion PRESENTATION OUTLINE • • • • • • • Introduction INTRODUCTION • Levels of uncertainty are changing but they still seem to have and upward trend • Strategic decision making has to adapt to multiple attribute problems • Use of decision support tools • Application and implementation of multiple attribute decision making methods The problem of strategic decision making THE PROBLEM OF STRATEGIC DM • Company vision and long-term goals • Flexibility and effectiveness • Competitive edge Five forces analysis FIVE FORCES ANALYSIS • The five forces are competitive factors which determine industry competition and include: suppliers, rivalry within an industry, substitute products, customers or buyers, and new entrants (Porter, 1980). • Original five forces model: • Ability to evaluate each alternative using a large number of criteria • Estimate weights or • Finding optimal (best) alternative using: Multi-level decomposition methods (AHP, ANP and Fuzzy AHP an fuzzy ANP) Compromised criteria (TOPSIS, VIKOR) Outranking (ELECTRE, PROMETHEE) MULTIPLE ATTRIBUTE DECISION MAKING MATHODS Multiple attribute decision making methods ❶❷ • Goal: is a specific (or desired) status of attributes or objectives • Attributes (Criteria): are the traits, characteristics, qualities, or performance parameters of the alternatives • Alternatives: are the possible courses of action in a decision problem MULTIPLE ATTRIBUTE DECISION MAKING METHODS Multiple attribute decision making methods ❶❷ Analytic hierarchy process (AHP) ANALYTIC HIERARCHY PROCESS Consists of four steps: I. hierarchy design (goal definition, identification of alternatives, identification of evaluation factors, assignment of criteria and factor relationships and finishing of the hierarchy), II. identification of priorities (application of pairwise comparison, point evaluation of significance, repeating of the procedure for all hierarchy levels), III. combination and, IV. evaluation (weighted values of alternative solutions). Analytic network process (ANP) ANALYTIC NETWORK PROCESS • The ANP feedback approach replaces hierarchies with networks, and emphasizes interdependent relationships among the decision criteria and permit more systematic analysis. • Open structure with networks, loops and clusters of criteria • More demanding on time and logic of pairwise comparisons General application of AHP/ANP a) ANP(b) b) Degree 1 3 5 7 W Descriptor Goal Goal Criteria i and j are equal ... ... W W11 of criteria goalpreference Low i before j 1n wij preference wij i before j W21 ofWijcriteria Strong ... W2 n criteria Very strong preference of criteria i ...Criteria ... subbefore Criteria criteria j Wij 9 Absolute preference Wn ( n i1)before Wn ,nj alternatives Wn1 W n 2of...criteria 2, 4, 6, 8 Medium Wij values for more precise Wij preference determination. Alternatives Alternatives GENERAL APPLICATION OF AHP/ANP AHP (a) • Competitors: market share (c1), product range(c2), distribution channels (c3); Low-cost strategy with Goal Criteria Sub-criteria Strategies • Customers: relationship with current customers ST1 sustainable quality GEOM Eigenvect (c4), customer Competitors sensitivity on changes and quality of c1, c2, c3 S*w/wStrategyor1 (COMP) Weight ST1products C1 C2 and C3 services EAN S*w (c5), potential of new (S1) C1 customers 1 2 (c ); 2Customers 1,587 0,479 1,521 3,172 3,176 c 4, c 5, c 6 6 (CUST) C2 1/2 1 quality 4 1,260of substitutes 0,380 1,181 3,104 0,088 • Substitutes: (c ), availability 7 Strategic Substitutes Strategy 2 C3 ofdecision 1/2 1/5 1(c 0,464 0,140 c ,substitutes 0,456 3,253 substitutes ), upcoming (c ); (SUBST) c , c 7 8 9 8 9 (S 2) 3,311 3,157 9,529 • Threat of new Threat entrants: estimated costs of entrance of new c10, c11 to the market (centrants to the entrance 9), other barriers (ENTR) Strategy 3 (c10); (S3) Suppliers c12, c13, c(c 14 • Suppliers: costs of raw materials ), currency risk 11 (SUPP) (c12), reliability of suppliers (c13). APPLICATION OF AHP/ANP ON FIVE FORCES ANALYSIS Application of AHP/ANP on Five Forces Analysis ❶❷ Utility Supermatrix functionofofANP AHP GOAL COMP CUST SUBST ENTR SUPP c1 c2 c3 c4 c5 c6 c7 c8 c9 ST1 ST2 ST3 c10 c11 c12 c13 c14 0 0 0 0 0,112 0,112 0,112 0 0 c012 0 0 0 0 0 0,184 0,600 0,400 14 2 i 0,584 0,200 0,200 0 0 0 0 0 0 0 0 0,232 0,200 0,400 0,605 0,582 0,332 0 0 c1 0 Criteria c2 0 c03 0 c4 0 c50 0c6 0 c7 0 c08 0 c9 0 c010 0 c11 0 c012 0 c13 0 c014 0 U1(a0i COMP 0,464 1,000 0,196 0,292 0,517 0,294 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0,464 0,464 0,464 0,200 0,3060,292 1,000 0,146 0,070 0,238 0,1010,1370,127 0,052 0,037 0,044 0 0,015 0,1000 0,033 0,0330,200 0,200 CUST Weights 0 0 0 0,021 0 0 00,0590 0,016 0 0 0 0 0 0,200 GOAL SUBST 0,112 0,087 0,435 ENTR 0,058 0,466 0,299 SUPP 0,166 0,140 0,070 0,630 c1 0 0 0,152 c2 0 0 0,218 c3 0 0 ST1 ST2 ST3 c4 c5 c6 c7 c8 c9 1,000 0,077 0,069 0 0 0 Criteria 0 Equal 0 0 Weights 0 0 0 0 0 0 0 c1 0,637 c2 0 0 0 4 0 0 0 c50 0 1,000 0 0 6 7 1,000 0 0 0,258 0 0,105 0 0,332 0 0 0 0 0 0 0 0 0 0 c03 c 0 0 0 0 c08 0 0 0 0 0 c12 c13 c14 ST1 0 0 0 0 0 0 0 0 0 0 0,200 ST2 ST3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 c c 0 0 c010 0 0 0 0 0 0 0 0 1,000 0 0 1,000 0 0 0 0 c9 0 1,000 c11 c13 c U (a ) 0,126 0,030 00,044 0 0,127 0,052 0,0210 0,067 0,1060 0,028 00,150 0 0,050 0,1200 0,040 0,040 0,528 0 0 0 0 0 0 0 0 0 0,291 0,109 0,528 0 ST10 0 ST20 0 ST30 c10 c11 0 0,661 0,471 0,466 1,000 0,1430,5000,140 0,128 0,687 0,630 0 0,117 0,7090 0,637 0,5580,058 0,450 0,058 0 0 0 0,359 0 0 00,1130 0,405 0 0 0 0 0 0,058 0,091 0,168 1,000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0,166 0,166 0,166 0,208 0,433 0,286 0 0,333 0,5170 0,127 0,3790 0,481 0,151 0 0,268 0,1130 0,105 0,122 0,251 1,000 0,276 0 0 0 0 0 0 0 0 0 0 0 0,479 0,595 0,230 1,000 0 0 0 0 0 0 0 0 0 0 0 0,380 0,128 0,122 0,131 0,100 0,571 00 0,528 0,595 0,12400 0,186 0,50800 0,114 0,218 00 0,614 0,17900 0,258 0,320 0,298 1,000 0 0 0 0 0 0 0 0 0 0 0 0,140 0,276 0,648 0 0,140 0,140 0 0 0 0 0,359 0 0 00,1130 0,405 1,000 0 0 0 0,105 0,661 0,466 00,143 0 0,140 0,128 0,687 0,630 0 0,117 0,7090 0,637 0,5580,309 0,438 0,750 0 0 0 0 0 0 0 0 0 0 0 0 1,000 0 0 0 0 0,250 0,833 0,750 0,250 1,000 0 0,250 0 0 0 0 0 0,517 0 0 00,3790 0,481 0 0 0 0,750 0,208 0,433 0,286 0 0,333 0,276 0,127 0,151 0,268 0,1130 0,105 0,1220,167 0,240 0,600 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1,000 0 0 0,582 0,168 0,600 0,131 0,100 0,595 0,186 0,218 0 0,614 0,1791,0000,258 0,3200,484 0,322 0,2000,528 0,200 0 0 00,571 0 0 0 0,124 0 0 00,5080 0,114 0 0 0 0 0 0,109 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1,000 0,309 0,349 0,200 0,661 0,466 0,143 0,140 0,128 0,359 0,687 0,113 0,405 0,630 0,117 0,709 0,637 0,558 1,000 0 0 0,208 0,433 0,286 0,333 0,276 0,517 0,127 0,379 0,481 0,151 0,268 0,113 0,105 0,122 0 1,000 0 0,131 0,100 0,571 0,528 0,595 0,124 0,186 0,508 0,114 0,218 0,614 0,179 0,258 0,320 0 0 1,000 APPLICATION OF AHP/ANP ON FIVE FORCES ANALYSIS Application of AHP/ANP on Five Forces Analysis ❶❷ Results and Discussion ❶❷ Comparison of results of AHP/ANP Five forces ANP Criteria SubLocal Global Equal criteria Criteria Criteria priorities criteria priorities priories priorities priorities c1 0,630 0,292 0,126 Alternative generic strategies ANP priorities c2 0,151 0,070 0,030 COMP COMP 0,464 0,342 Low-cost strategyc3with sustainable ST1 0,431 0,218 quality 0,101 0,044 c4 0,637 the brand 0,127 and 0,127 Differentiation strategy to enhance ST2 CUST 0,200 c5 0,258 0,052 0,052 CUST 0,2470,195 address new customers c6 0,105 0,021 0,021 Strategy of focus con high-tech0,333 products to gain and 0,067 0,037 7 ST3 0,322 SUBST 0,112 csuperiority 0,528 0,059 0,106 SUBST 0,126 sustain technical 8 c9 0,140 0,016 0,028 c10 0,750 0,044 0,150 ENTR 0,058 ENTR 0,202 c11 0,250 0,015 0,050 c12 0,600 0,100 0,120 SUPP 0,166 c13 0,200 0,033 0,040 SUPP 0,137 c14 0,200 0,033 0,040 Criteria SubGlobal Local criteria priorities priorities c1 0,058 0,479 AHP U (a ) AHP U (a 1 i 2 i) c2 0,026 0,214 c3 0,450 0,0370,4380,307 c4 0,044 0,402 0,251 0,240 c5 0,038 0,348 c6 0,027 0,250 c7 0,298 0,0500,3220,491 c8 0,035 0,345 c9 0,017 0,164 c10 0,064 0,588 c11 0,045 0,412 c12 0,052 0,499 c13 0,023 0,227 c14 0,028 0,274 RESULTS AND DISCUSSION Five forces AHP Results and Discussion ❶❷ RESULTS AND DISCUSSION Proposed model of Porter’s five forces analysis combined with AHP and ANP enhances the original model with structured decision making hierarchy and process The application can be developed further and could include more variables, levels (internal and external, industry and firm) and quantitative data Another advantage of the ANP is also the supermatrix approach that describes relations among criteria and alternatives (strategies) better than sole AHP tables. After short tutorial managers should be able to use this model tool and apply it on ordinary decision-making tasks. References SAATY, T., L. VARGAS, L. G. Decision Making With The Analytic Network Process Economic, Political, Social And Technological Applications With Benefits, Opportunities, Costs And Risks. Pittsburgh: Springer, 2006. ISBN-10: 0-387-33859-4 ŠEBESTOVA, J. Entrepreneurial Dynamics in Turbulent Times - Can It Be Effective? In: Liberec Economic Forum 2011, ed. Kocourek, A.: pp. 464-472. ISBN: 978-80-7372-755-0. TRIANTAPHYLLOU, E. MultiCriteria Decision Making Methods: A Comparative Study. Dordrech: Kluwer Academic Publishers, 2000. ISBN 978-1-4419483-8-0. VACÍK, E., ZAHRADNÍČKOVÁ, L. Process Performance - A Significant Tool of Competitiveness of Enterprises in Contemporary Era. In: Liberec Economic Forum 2011, ed. Kocourek, A.: pp. 547-556. ISBN: 978-80-7372-755-0. VELMURUGAN, M., S., NARAYANASAMY, K. The Impact of Decision Support System on SME's and E-Business. In: Creating Global Economies Through Innovation And Knowledge Management: Theory & Practice, Vols 1-3, 2009, ed. Soliman, K., S., pp. 1158-1169. ISBN: 978-0-9821489-1-4. WOKOUN, R., PELUCHA, M. Knowledge Economy as the Modern Phenomenon of Competitiveness of States and Regions. 14th International Colloquium on Regional Sciences, eds. Klimova, V., Zitek, V., pp 25-36. ISBN: 978-80-210-5513-1. LG Electronics, Inc., SWOT ANALYSIS. LG Electronics, Inc. SWOT Analysis. 2013, s. 1-8. Electronic Equipment & Instruments Industry Profile: Global. Electronic Equipment & Instruments Industry Profile: Global. 2011, pp. 1-41. TARR, G. REPORTER'S NOTEBOOK. TWICE: This Week in Consumer Electronics. 2013, Vol. 28, Issue 9, pp. 3-3. LG Electronics Inc." n.d. Company Information, EBSCOhost (accessed March 10, 2013). ANNUAL REPORT 2011. LG ELECTRONICS, Inc. www.lg.com [online]. [Accessed 2013-05-29]. Available from: http://www.lg.com/global/investorrelations/reports/annual-reportw. ZMEŠKAL, Z. Application of decomposition multi-attribute methods ahp and anp in financial decision-making. In: Managing And Modelling Of Financial Risks 6th International Scientific Conference Proceedings, Pts 1 And 2. ed. Čulík, M, 2012, Ostrava: VSB-Technical University of Ostrava, Faculty of Economics, pp. 689-699. REFERENCES BARTES, F. New Era Needs Competitive Engineering. In: Liberec Economic Forum 2011, ed. Kocourek, A. pp. 53-60. ISBN: 978-80-7372755-0. GHOLAMI, M., H., SEYYED-ESFAHANI, M. An Integrated Framework for Competitive Market Strategy Selection by Using Fuzzy AHP. Tehnicki vjesnik / Technical Gazette. 2012, Vol. 19, Issue 4, pp. 769-780. ISSN 1330 3651. GÖRENER, Ali. Comparing AHP and ANP: An Application of Strategic Decisions Making in a Manufacturing Company. International Journal of Business & Social Science. 2012, Vol. 3, Issue 11, pp. 194-208. ISSN 2219 1933. JERMAR, M. Knowledge Potential Development of Firms - Inspirations for Human Resources Management. E & M Ekonomie a Management, Vol. 15, Issue 2, pp 85-93, ISSN: 1212-3609. KOCMANOVÁ, A., DOČEKALOVÁ, M. Environmental, Social, and Economic Performance and Sustainability in SMEs. In: Liberec Economic Forum 2011, ed. Kocourek, A.: pp. 242-251. ISBN: 978-80-7372-755-0. LIN, H.,W., NAGALINGAM, S.,V., KUIK, S.,S., MURATA, T. Design of a Global Decision Support System for a manufacturing SME: Towards participating in Collaborative Manufacturing. International Journal Of Production Economics, Vol. 136, Issue 1, pp. 1-12, ISSN: 0925-5273. MERTINS, K., WUSCHER, S., WILL, M. Germany - Towards a KnowledgeBased Economy In: Proceedings Of The 12th European Conference On Knowledge Management Vols 1 And 2, 2011, eds. Lehner, F., Bredl, K., pp 626-636. ISBN: 978-1-908272-09-6. PORTER, M., E. Competitive Advantage: Creating and Sustaining Superior Performance. New York: Free Press, 1985. PORTER, M., E. Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York: Free Press, 1980. POVEDA-BAUTISTA, R., BABTISTA, D., C., GARCIA-MELON, M. ANP Approach for Competitiveness Analysis in Business Sectors. The Case of Venezuela. In: Proceedings of the International Symposium on the Analytic Hierarchy Process 2011. SAATY, T. L. The Analytic Hierarchy Process: Planning, Priority Setting, Resource Allocation. New York: McGraw Hill, 1980. ISBN 0-07-05437102. SAATY, T., L. Decision making with dependence and feedback: the analytic network process. 1. Ed. Pittsburgh: RWS Publications, 1996, 370 s. ISBN 9780962031793. Thank you for your attention! Jiří Franek jiri.franek@vsb.cz Aleš Kresta ales.kresta@vsb.cz