Child Welfare Contract Training –
Follow Up (CC 833)
Safety Plan Services/Family Safety, Risk,
Permanency Services
Child Welfare Emergency Services
Recruitment and Retention
Group Care
Supervised Apartment Living
Iowa Foster Care Youth Council
1
Contact Information - Questions
Contract Name
Policy Contact / Email
Address
Subject Heading for
Email
Foster Group Care
Jim Chesnik
jchesni@dhs.state.ia.us
GC QA
Child Welfare Emergency
Services
Jim Chesnik
jchesni@dhs.state.ia.us
CWES QA
Safety Plan Services and
Family Safety, Risk, &
Permanency Services
Mindy Norwood
mnorwoo@dhs.state.ia.us
SP/FSRP QA
Recruitment & Retention
of Resources Families
Tracey Parker
TPARKER@dhs.state.ia.us
RR QA
Iowa Foster Care Youth
Council
Doug Wolfe
dwolfe@dhs.state.ia.us
IFCYC QA
Supervised Apartment
Living
Holli Miller
hmiller@dhs.state.ia.us
SAL QA
2
Safety Plan (SP) Services and Family Safety,
Risk, and Permanency (FSRP) Services –
Follow Up
August 9th, 2011
3
Safety Plan Services

Referral Packet includes:
◦ 3055
 Under youngest child victim
◦ Referral Face Sheet
◦ Safety Plan
(RFP/Contract)
4
Safety Plan Services
Excerpt from 101 – Who must be seen
Safety Plan Services
Frequency
Who has to be seen
Parents In The Home (this includes step-parents) Within 24 hours and then daily
Child Victim(s) (In the home)
Within 24 hours and then daily
Others identified on the Referral Face Sheet
Within 24 hours and then daily
All Contractors shall receive Agency referrals and begin providing services within 24
hours of the referral. All Agency referrals will be made by phone to the Contractor.
The Contractor shall receive the written Safety Plan, Referral Face Sheet, and 3055
within 24 hours of the Agency referral.
The parent(s) and child victim(s), by contract, must be seen within 24 hours. The
referral worker cannot waive this requirement for the initial contact.
The referral worker may change the frequency of contact for the remainder of the
episode of service. Any changes made to the frequency of contact or who must be
seen shall be documented electronically to notify the Contractor. A copy of this
electronic correspondence must be maintained in the Contractor Case file.
5
Safety Plan Services

Specific changes to this program under
new contract:
◦ Payment Structure and requirements changed
for 2nd authorization.
◦ No Program Improvement Plans (PIPs).
◦ “Natural Disaster” added to inclement
weather clause.
6
FSRP Services

Referral Packet includes:
◦ 3055
 Under youngest child victim
◦
◦
◦
◦
Referral Face Sheet
Safety Plan (if applicable)
Family Case Plan – when completed
CPS Assessment Summary
 One which led to FSRP referral; all others require a
completed/signed Request for Child Abuse Information, Form
#470-0643
(RFP/Contract)
7
FSRP
Excerpt from 101 – Who must be seen
Family Safety, Risk and Permanency Services
Who Has To Be Seen
Initial Contact
First Month of Contact
Monthly Contact Thereafter
Parents/ Caretaking adults in the home ( this includes stepparents, and foster parents when TPR has occurred)
Within 5 business days
Determined by the Court, the Agency
Worker and/or results of the FTM
Minimum one time f-f
Children identified as abuse victims (includes foster family care,
kinship care, or shelter care)
Within 5 business days
Determined by the Court, the Agency
Worker and/or results of the FTM
Minimum one time f-f
Children identified as subjects of CINA (includes foster family
care, kinship care, or shelter care)
Within 5 business days
Determined by the Court, the Agency
Worker and/or results of the FTM
Minimum one time f-f
Child placed in PMIC, Toledo or Group Care
Within the first month of service
Minimum one time f-f
All children residing in the home not identified as CINA or abuse
victims
Determined by the Court, the Agency
Worker and/or results of the FTM
Minimum one time f-f
Agency Worker should coordinate
through ICPC
Determined by the Court, the Agency
Worker and/or results of the FTM
Agency Worker should coordinate
through ICPC
Determined by the Court, the Agency
Worker and/or results of the FTM
Determined by the Court, the Agency
Worker and/or results of the FTM
Determined by the Court, the Agency
Worker and/or results of the FTM
Child is placed outside the state of Iowa
Parents that do not reside "In the Home"
Birth Parents of Children with the Permanency Goal of APPLA
Parents residing outside the state of Iowa
Agency Worker should coordinate
through ICPC
As documented on the Referal
Face Sheet
Determined by the Court, the Agency Determined by the Court, the Agency
Worker and/or results of the FTM. May Worker and/or results of the FTM. May
include phone, written or electronic
include phone, written or electronic
correspondence or Face to Face.
correspondence or Face to Face.
Any changes made to the frequency of contact or who must be seen shall be documented in an electronic communication
to notify the Contractor. A copy of this electronic communication must be maintained in the Contractor Case file. The
Agency Worker cannot waive a required contact.
8
FSRP Services

Specific changes to this program under
new contract:
◦ Contractors will provide the Agency (DHS) worker
with a copy of the Functional Assessment.
◦ Parent who resides outside of the state of Iowa,
frequency and method of contact determined by
Court, Agency worker, and/or results of FTMs.
 The method of contact could include phone, written or
electronic correspondence, or face to face.
◦ “Waiver” changed to “Reduction Deferment”.
9
FSRP Services

Specific changes to this program under
new contract:
◦ Program Improvement Plans (PIPs) – Rate Reduction.
 PIP completed if not achieve 85% of case compliance or 95%
on accuracy in reporting for any three month period.
 If a Contractor has not successfully achieved identified benchmarks
in the PIP within a six month period, the monthly payment amount
will be reduced by 2% for all cases served from that point forward
and complete a 2nd PIP.
 If a Contractor does not achieve benchmarks in 2nd PIP within the
next six months, payment will be reduced by 5% and remain in
effect until benchmarks are met.
10
FSRP Services

Beginning with all referrals in August 2011,
the five (5) business day contact
requirement is back in effect.
◦ The Contractor had ten (10) business days to
make initial contact in the month of July 2011
on all referrals to FSRP Services (even if
referral was made on July 31st).
11
Safety Plan/FSRP Services

Changes to both programs under new
contract:
◦ Defined face to face contact to mean in person or by
videoconferencing.Video conferencing will be on a
limited basis in appropriate circumstances with prior
Agency (DHS) approval.
◦ “Email” terminology was replaced with “electronic
communication”.
◦ Attendance to Dream Team Meetings (where available).
12
Safety Plan/FSRP Services

Changes to both services under new
contract:
◦ No longer require Satisfaction Surveys.
◦ Any changes to the frequency of contact or
who must be seen is to be documented in
subsequent Agency (DHS) electronic
communication and placed in the case file.
◦ Service Codes (A5XX and A9XX).
13
Safety Plan/FSRP Services

Case Progress Reports (confidential
information)
◦ Option 1 – Contractor writes separate
reports; or
◦ Option 2 – One report, redact confidential
information.

“No reject, no eject” – Contractors shall
accept all cases referred to SP and FSRP
by the Agency (DHS) within the contract
area.
14
Safety Plan/FSRP Services

Out of state
◦ If a child is placed or resides outside of Iowa,
the Contractor is not required to make
contact with this child.
◦ If a child is temporarily out of the state
(vacation or other reasons), the Contractor is
required to make contact.
 If not able to make this contact, the missed contact
would fall within the allowed 15%.
15
Safety Plan/FSRP Services

If the address of the NCP is unknown at the time of
FSRP referral, DHS should not require the Contractor
to make contact with the NCP at any frequency until
valid contact information is obtained. DHS and the
Contractor should both be making attempts to locate
the NCP based upon interactions and contact with the
family during service delivery.
◦ DHS staff may request that the Contractor make attempts to
locate the NCP, but contact is not required until located.
16
Safety Plan/FSRP Services and
CWES



A child/family can receive both FSRP Services and
CWES Services--receiving FSRP services does not alone
preclude a child from being eligible for CWES.
It’s possible a child receiving FSRP Services would need
to be referred for a shelter placement that is part of the
CWES array, thus accessing both services. CWES
activities can be provided.
Duplicating efforts must be avoided, but the two
Contractors should work closely together to align
services to meet the needs of children in all levels of
out of home care.
17
Child Welfare Emergency Services (CWES)
-- Follow Up
August 9, 2011
18
Child Welfare Emergency Services
(CWES)
What are they?
◦An array of short term, temporary child
welfare interventions focused on children who
would otherwise be referred for shelter bed
placement if appropriate alternative services
were not available
19
Child Welfare Emergency Services
(CWES)
Target Population
◦ Children up to the age of 18 years under the
supervision of the DHS or JCS who need
temporary care and can be lawfully placed in
Emergency Juvenile Shelter Care
◦ Includes Law Enforcement referrals
20
Child Welfare Emergency Services
(CWES)
Who’s providing CWES?
◦ 14 Contractors around the state, offering 17
juvenile shelters as part of the CWES arrays
◦ Partnerships with FSRP providers in a couple
of locations
◦ Local partners should have met by now—if
not please seek each other out
21
CWES Contractors SFY 2012
Osceola
Lyon
Kossuth Winnebago Worth
Dickinson Emmet
4
Sioux
O’Brien
Clay
Mitchell
Howard Winneshiek
Allamakee
Hancock
Palo
Alto
Cerro
Gordo
Floyd Chickasaw
Franklin
Butler
Fayette Clayton
7
Plymouth
Cherokee Buena
Vista
Pocah
ontas
Humbol
dt
Wright
Bremer
8
Webster
Woodbury
Ida
Sac
Calhoun
11
3
Monona
Crawford
Greene
Carroll
2
Hamilton Hardin
Grundy
10
Story
Boone
Black
Hawk
14
9
Tama
Marshall
Buchanan Delaware Dubuque
Benton
Jones
Linn
12
5
Jackson
Clinton
Cedar
Harrison
Shelby Audubon
Dallas
Polk
Guthrie
Pottawattamie
Cass
Adair
Jasper
Iowa
6
Madison
Johnson
Poweshiek
Muscatine
Warren
Marion Mahaska Keokuk Washington
1
Mills
Fremont
Scott
15
Louisa
Mont
gomery
Page
Adams
Union
Taylor Ringgold
Clarke
Lucas
Monroe
Wapello
Jefferson Henry
Des
Moines
13
Decatur Wayne AppanooseDavis
Van
Buren
Lee
22
CWES Map Key
1-Christian Home Assoc.-Children's Sq.
2-Quakerdale-Manning
3-Florence Crittenton Home
4-Youth & Family Resource Services
5-Youth and Shelter Services
6-Youth Emergency Services & Shelter
7-Francis Lauer Youth Services, Inc.
8-Lutheran Services in Iowa (LSI)
9-Quakerdale and LSI
10-Quakerdale
11-Youth Shelter Care of North Central Iowa, Inc.
12-Foundation 2 and Four Oaks
13-American Home Finding Association of Ottumwa
14-Hillcrest Family Services
15-Family Resources
23
Child Welfare Emergency Services
(CWES)
Next steps this SFY:
1. Assuring Access To Services
2. Working toward uniform CWES screening
and approaches to service provision
3. Monitor diverting from placement
4. Evaluation of outcomes
24
Child Welfare Emergency Services
(CWES) – Outcome Expectations
◦ Goal to hold meetings with all contractors by
August 31st, with follow up meetings
throughout the year
◦ Assure everyone understands what and how
we’ll measure outcomes
◦ Discussion of how the online entry and
tracking system is shaping up
◦ Initiate reporting, tracking and monitoring
activities October 1, 2011
25
Contract for the Recruitment and
Retention of Resource Families
Follow-up
26
Unlicensed Relative Home Studies
Clarification
Relative home studies are now being referred to
Iowa KidsNet for completion.
 A home study referral means all the information
required in the Relative Home Study Format RC0078 found in the Employee’s Manual 17
Appendix will be completed.
 Iowa KidsNet has 20 days to complete the study
once record checks and record check evaluations
are completed by the Agency.

27
Unlicensed Relative Home Studies
continued
Payment for relative home studies has been
added into the contract.
 The service is no longer entered into FACS.
 Referrals for relative home studies will continue
to be done on a 3055 generated through
Outlook. Service code and provider number is
not needed.
 Day 1 is still counted as the date the referral is
received by Iowa KidsNet.

28
Unlicensed Relative Home Studies
continued

The updated protocol that outlines the
process is located in the following share
\\Hoovr3s1\OFS.771\OFSINFO\Recruitm
ent & Retention
29
Protocols
All protocols have been updated and can be
found in the following share:
\\Hoovr3s1\OFS.771\OFSINFO\Recruitment &
Retention
 There have been no substantial changes to the
procedures in the protocols
 Once a protocol is signed by IKN and DHS it
becomes part of the contract.

30
DHS Contract Responsibility
Reminders
Initial and Renewal Packets:
 Record the date the packet was received and
any missing documents on the tracking tool.
Relative Home Studies:
 Complete record checks and evaluations prior
to referral
 Talk to relatives about the home study process
and placement to determine if it is an
appropriate referral.
31
DHS Contract Responsibility Reminders
continued
Matching
 Notify Iowa KidsNet within 24 hours of a
child’s placement in a pre-adoptive or foster
home, or when there is a change in the child’s
status.
 Notify Iowa KidsNet when a referred home is
not used for placement.
 Update Iowa KidsNet at least every 14 days for
30 day planned placements.
32
DHS Contract Responsibility Reminders
continued
DHS is responsible for Corrective Action Plans.
Collaborate with Iowa KidsNet staff to develop
and monitor progress.
Post-Adoption Services
 Invite Iowa KidsNet post adoption staff to meet
with the adoptive family prior to finalization to
provide the family with post-adoption support
information.

33
Foster Group Care -- Follow Up
August 9, 2011
34
Foster Group Care
What is it?
◦ Structured living for eligible foster care
children considered unable to live in a family
situation due to social, emotional, or physical
disabilities but are able to interact in a
community environment with varying degrees
of supervision.
35
Foster Group Care
Children are adjudicated either as having
committed a delinquent act or as a Child
In Need of Assistance (CINA)
 Court-orders to care that is provided in
licensed facilities 24 hours a day and
seven days per week

36
Foster Group Care – Outcome
Expectations
◦ Goal to hold meetings with all contractors by
August 31st, with follow up meetings
throughout the year
◦ Assure everyone understands what and how
we’ll measure outcomes
◦ Discussion of how the online entry and
tracking system is shaping up
◦ Initiate reporting, tracking and monitoring
activities October 1, 2011
37
Foster Group Care
Foster group care providers in SFY 2012
◦ 15 contractors
◦ No changes to the current provider network
◦ Out of state exceptions to policy required in
most cases (for contracts not related to the
RFP)
38
Foster Group Care
Reminders for SFY 2012:
1. Quarterly meetings with contractors in
addition to local service area meetings
2. Assessment of outcomes and their
relationship to group care to inform future
planning
39
Supervised Apartment Living (SAL) Foster
Care – Follow Up
August 9th, 2011
40
Eligibility Criteria eff. 7/1/11

Youth must be at least 16 ½ years of age
for Cluster site settings or 17 years of age
for Scattered site settings.
*Youth already placed in SAL prior to July 1,
2011 who do not meet the new age
criteria can remain in SAL effective July 1,
2011.
41
Eligibility Criteria (cont.)
School & Work Criteria
 1) Youth are attending school leading to a
high school diploma or GED or;
 2) Youth are attending post-secondary
education on a full-time basis or;
 3) Youth are attending post-secondary
education on a part-time basis and
working part-time or participating in a
work training program or;

42
Eligibility Criteria (cont.)

Youth no longer attending school must be
working an average of 80 hours per
month or participating in a work training
program
43
Eligibility Criteria (cont.)

SAL can be a youth’s first foster care
placement.
◦ A child does not need to be in another type
of foster care prior to being placed in SAL.
44
Iowa Foster Care Youth Council

Purpose: This Contract is to implement,
facilitate, and maintain a council for
adolescents currently in, or who were
formerly in a foster care placement age
13-20.
45
Contractor:
Youth and Shelter Services Inc.(YSS).
Children and Families of Iowa (CFI) held
the contract, formerly.
46
AMP: Achieving Maximum Potential
The previous name, elevate, will be retained
by the former Contractor.
Currently participating youth have renamed
the Iowa Foster Care Youth Council.
47
Website
The Contractor has begun to design a
website for youth using a premium
content management system that will
allow youth to help manage the website's
content. Expect this January 2012.
For now, AMPIowa.org
48
Council Locations
The Iowa Foster Care Youth Council
currently has local councils meetings at
least once monthly 10 communities:
49
http://ampiowa.org/pdfs/locations_
map.pdf
50
Maintain Ten Existing Local
Councils





Cherokee
Council Bluffs
Sioux City
Waterloo
Fort Dodge





Ames
Des Moines
Davenport
Dubuque
Cedar Raids
51
Youth Engagement in Child
Welfare
AMP can provide representation at Agency
workgroups, etc.
YSS is prepared to respond timely to
requests for youth participation.
YSS will Compensate youth for time and
travel.
52
To Request Youth Participation:
Ruth Buckels, AMP Statewide Coordinator
Family Life Center
125 S 3rd Street
Ames, IA 50010
515-291-4581
rbuckels@yss.ames.ia.us
53
Thank You
Supervisors may use the recording of the
June 2011 webinar along with the
information from this webinar to train
staff. This information is available on the
training website.
 Any questions should be submitted to the
Program Managers in their respective
program areas.
Thank you!

54
Contact Information - Questions
Contract Name
Policy Contact / Email
Address
Subject Heading for
Email
Foster Group Care
Jim Chesnik
jchesni@dhs.state.ia.us
GC QA
Child Welfare Emergency
Services
Jim Chesnik
jchesni@dhs.state.ia.us
CWES QA
Safety Plan Services and
Family Safety, Risk, &
Permanency Services
Mindy Norwood
mnorwoo@dhs.state.ia.us
SP/FSRP QA
Recruitment & Retention
of Resources Families
Tracey Parker
TPARKER@dhs.state.ia.us
RR QA
Iowa Foster Care Youth
Council
Doug Wolfe
dwolfe@dhs.state.ia.us
IFCYC QA
Supervised Apartment
Living
Holli Miller
hmiller@dhs.state.ia.us
SAL QA
55