Parish Survey_ppt - Church of Saint Paul

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St Paul Parish Survey:

Summary of Findings

Averaging the ratings to the 34 questions that were asked gives an overall average “Excellent” rating of 33%, an overall average “Good” rating of

43%, and an overall average “Fair”/”Needs Improvement” rating of 24%*

Parishioners are most satisfied with the Celebration of Weekend Masses

Special Masses/Ceremonies, Holy Seasons and Sacraments (overall), as well as our Clergy being effective communicators & ministers of the

Gospel. Parishioners also feel the parish is doing an above-average job in

making them aware of their responsibility to support the Parish

financially.

These areas were rated by more than 80% of respondents and scored above average “Excellent” ratings, and below average “Fair”/”Needs Improvement” ratings

*Note that this summary is based on a the web responses to the parish survey. While this is only a sub-set of the complete survey responses, our review concluded that there was very little statistical variance between the written & web responses.

* When calculating percentages, those indicating “No opinion/NA” were excluded from the base so that ratings are based only on those who felt able to give an opinion.

Summary

The greatest opportunities for improvement include in the areas of

Meeting the Needs of Youth/Young adults , Parish Volunteer

Opportunities, Education on the Church’s Commitment to Social Justice,

Music/Choir, and Quality of Sermons.

These areas were rated by at least 75% of respondents, and the parish scored

below average “Excellent” ratings, and above average “Fair”/”Needs

Improvement” ratings.

There are several additional areas where there are opportunities for improvement, including more information with regard to parish offerings.

These areas are: Religious Education (CCD, Elementary, High School),

Parental Programs, the parish’s approach to Outreach ( Seniors and

New/Lapsed Members), the Diminishing Number of Priests and Parish

Finances.

Less than two-thirds of respondents gave an opinion on these areas, and among those rating, the parish scored at or below average “Excellent” ratings, and above average “Fair”/”Needs Improvement” ratings.

Summary

Parishioners were also given the opportunity to offer suggested improvements throughout the survey.

The largest number of suggestions were in the areas of Music and

Sermons, which were spoken about in several parts of the survey. These are two areas were, for some, improvements will make the mass more relevant and inspiring, and better fulfill their spiritual needs.

A number also commented on the needs of families, including an improved CCD program, more/varied programs for youth/young adults, and the parish being more accommodating to the schedules of working parents and families with multiple children.

There were also a number of suggestions regarding increasing Volunteer

Opportunities and being given more information on Parish/Church

Outreach and commitment to Social Justice as well as Parish

Committees/Finances.

Conclusion: What Makes a Happy Parishioner?

Based on the findings from this survey, a parishioner is happy if all or most of their needs are filled in these areas: We’ve identified these as some of the primary areas to focus on for this process.

(added)

Parish takes schedule and family/work obligations into account

Family is ministered to appropriately

Provided ways to help their parish and community

Hears relevant, inspiring sermons

Welcomed at all times and in all situations

Celebrates through song/ music

Happy parishioner

Aware of the inner workings of the parish

You can also find more detailed findings by section in the pages that follow.

Celebration of Masses: Overall Ratings

The parish is highly rated on overall Mass Celebration (weekend/daily, special masses/seasons) with more than 80% of those responding to each giving a rating of

“excellent” or “good”, including about 40% or more giving a rating of “excellent”.

Note that just 53% gave an opinion on the celebration of daily mass.

Improvements can be made in terms of Music and Quality of Homilies as just 26%-

28% rated the parish “excellent” in these areas.

32% said the Music/Choir is “fair” or “needs improvement”

% answering

53%

92%

87%

96%

93%

Celebration of Daily Masses

Celebration of Advent &

Lenten Seasons

Celebration of Special Masses

& Ceremonies

Celebration of Weekend

Masses

Music / Choir

Overall Rating

(among those answering each)

Excellent

44%

38%

28%

42%

41%

Good

41%

Fair/Needs improvement

46% 11%

47%

47%

48%

32%

11%

12%

15%

94%

Quality of Homilies (sermons)

26% 52% 21%

Areas of Improvement

(number of responses)

Gave Suggestion

103

TTL

Music

Sermon/ Homily

General Mass

Engagement

Better Mass Schedule

Mass Atmosphere

(talking, etc.)

Priest Language Barrier

Other

5

4

12

13

10

27

41

Celebration of Sacraments: Overall Ratings

The Celebration of Sacraments are rated well overall by those familiar with each.

Note that just 35% gave an opinion RCIA and training of Sacramental ministers, and just 45% gave an opinion on Weddings.

% answering

35%

35%

58%

57%

65%

45%

63%

86%

RCIA (Rite of Christian Initiation of

Adults)

Training of Sacramental Ministers

Funerals

Confirmation

1st Communion

Weddings

Infant Baptism

Celebration of Sacraments (overall)

Overall Rating

(among those answering each)

Good Excellent

45%

40%

40%

40%

39%

39%

38%

37%

Fair/ Needs improvement

44% 12%

39% 21%

53%

49%

49%

8%

11%

11%

48%

52%

54%

13%

10%

9%

Parish Programs / Education: Overall Ratings

Relative to the Celebration of Mass and the Sacraments, ratings are lower for Parish

Programs/Education. The greatest opportunities for improvement are:

Parental programs: only 48% answered, indicating a lack of awareness of these programs. Among those who answered, 58% say the parish is “fair” or “needs improvement”.

Parish outreach to new/lapsed members: 58% of those answering say the parish is

“fair” or “needs improvement”

Addressing the needs of youth and young adults: 50% of those answering say the parish is “fair” or “needs improvement”

% answering

90%

70%

56%

63%

48%

60%

75%

Overall Rating

(among those answering each)

The parish is warm and welcoming.

The parish supports Catholic elementary and high school education.

Parish Outreach to Senior Citizens

Ministry of Parish Religious Education Program

Parental programs are strong, well- attended and meet the needs of today's parents.

Parish Outreach to draw new members, lapsed

Catholics, & adults who need Sacrements

The needs of youth and young adults are addressed effectively.

Excellent

36%

35%

33%

18%

29%

16%

16%

24%

26%

34%

Good

34%

35%

37%

38%

Fair/ Needs improvement

29%

58%

58%

50%

28%

29%

37%

Stewardship / Outreach : Overall Ratings

Parishioners generally know of their financial responsibilities to the parish and feel they are meeting these responsibilities, and are also aware of the parish’s role in serving those in need.

However, more can be done to get parishioners involved in the parish (volunteering their time/talents) and educated in the Church’s commitment to social justice.

% answering

84%

78%

82%

82%

75%

83%

Overall Rating

(among those answering each)

Parishioners are made aware of their responsibility to support the Parish financially.

Excellent

38%

The parish reaches out to serve people in need.

36%

As I see it, Parishioners actually do contribute financially to the Parish & other charitable causes.

As I see it, Parishioners ACTUALLY DO volunteer their time & talents with the Parish.

Parishioners are educated in the Church's commitment to social justice.

Parishioners are made aware of their responsibility to share their time & talents with the Parish.

21%

32%

25%

22%

Good

45%

Fair/ Needs improvement

48% 14%

46%

46%

30%

18%

23%

42%

44%

36%

35%

Effective Administration: Overall Ratings

Our Clergy is viewed as being effective communicators and ministers of the gospel.

Although as previously seen, there could be some improvement on homilies.

There could be more information provided about parish finances/financial obligations.

Less than half of respondents gave an opinion of the parish’s financial obligations and budget/reserve funds. Just one-third are aware that the parish has a finance council.

There could also be more information provided regarding parish actions to address the diminishing number of priests.

Overall Rating

(among those answering each)

% answering

48%

87%

34%

72%

45%

81%

42%

The parish has met its archdiocesan financial obligations.

Our Clergy are effective communicators & ministers of the Gospel.

The parish has a well-organized finance council.

There is good communication between pastor, staff,

Parish council, committees, and parishioners.

The parish is taking into account the diminishing number of priests as it plans for the future.

The parish has a well-trained staff. ie: knowledgeable, welcoming.

The parish has a balanced budget and reserve funds for extraordinary expenses and maintenance.

Excellent

39%

39%

33%

33%

32%

30%

28%

Good

36%

40%

30%

44%

42%

Fair/ Needs improvement

47% 15%

47% 15%

31%

28%

38%

26%

30%

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