Surviving an OSHA Inspection This webcast will cover ... • Who is targeted for an inspection, • What are the key areas of enforcement, • What goes on during an inspection, • What OSHA looks for, • What your rights are as an employer, • How to get fines reduced, • How to prepare for/avoid an inspection, and • Question & Answer Moderator • Webb Shaw, Director of Editorial Resources Attention Attendees: + Thank you for attending! + The presentation will start in a few minutes at 1:00 PM Central. + Please use your computer speakers to listen to the event. If you have audio issues, dial-in info is below. + You will be muted during the event. + Please use the Question feature to text questions to Panelists. We’ll try to answer them during the Q&A period if they are not covered in the presentation. + The slides will be posted in 1-2 days and the recording in 7 days at http://www.jjkeller.com/cbdawebcasts Panelists • Joe (Travis) Rhoden, Editor – Workplace Safety • Robert O’Connell, Account Executive For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Surviving an OSHA Inspection Panelists Webb Shaw Director of Editorial Resources Joe (Travis) Rhoden Editor – Workplace Safety Robert O’Connell, Account Executive For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Introduction • • • • • • • Who is targeted for an inspection What are the key areas of enforcement What goes on during an inspection What OSHA looks for What your rights are as an employer How to get fines reduced How to prepare for/avoid an inspection • Question & Answer • Housekeeping issues: You will be muted during the event. Please use the Question feature to text questions to the Panelists. We’ll try to answer them during the Q&A period if they are not covered in the presentation. If you lose sound at any point, you can dial-in by phone using the number and Pass Code listed below. If you lose the program window and need to re-login be sure to enter a different e-mail address to avoid being denied access for multiple logins. Please complete survey after webcast ends. For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Disclaimers • The content in this webcast is intended for information purposes only and should not be construed as providing legal advice. • If you ask questions based on your unique circumstances, we will attempt to address them from a more general perspective. • This is an introductory webcast and is intended to highlight some of the more popular strategies for managing OSHA inspections. For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Who is Targeted? • National, regional, local emphasis programs Hazard-based (e.g. combustible dust) Equipment-based (e.g., forklifts, presses) Industry-based (e.g., residential construction) • Site-Specific-Targeting Program DART, DAFWII-based (4-5 times the national average) • Referrals from other agencies • Complaints • Fatality/catastrophe reports • Follow-up from prior inspection (either at your facility or another location of your company) Severe Violator Enforcement Program • Plain-view Construction sites For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Hot Topics in OSHA Enforcement • Injury/illness recordkeeping National Emphasis Program Incentive programs under scrutiny • Combustible dust National Emphasis Program • Illnesses • Hearing loss • Focus 4 hazards: Falls, Struck by, Caught-in, Electrocution • High-hazard industries Manufacturing, construction, refineries, grain handling, chemical plants For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 The Knock At The Door The compliance officer will: • Arrive during regular working hours • Present credentials • Request to see the owner or “person in charge” The OSHA officer does not need a warrant, but must have your consent. For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 The Inspection Process The inspection will include: • Opening conference • Records review • Facility walk-through • Closing conference For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Process: Records Review OSHA will review: • OSHA 300, 301, and 300-A • “OSHA Poster” • PPE hazard assessment • Written programs • Training records • Exposure records For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Process: Facility Walk-through During an inspection, the officer will: • Observe safety and health conditions and practices, • Interview employees, • Take photos and instrument readings, • Collect air samples, • Measure noise levels, • Survey existing hazard controls, and • Monitor employee exposure to toxic fumes, gases, and dusts. For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Process: Closing Conference The compliance officer will: • Discuss unsafe or unhealthful conditions observed • Indicate apparent violations • Explain appeal rights • Offer OSHA assistance For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Citations The citation will include: • Violations • Proposed penalties • Abatement period OSHA has six months to issue citations. For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Citations: Violations Violations are categorized as: • De minimus – No penalty • Other-than-serious – $0 - $7,000 • Serious – $3,000 - $7,000 • Willful – $5,000 - $70,000 • Repeat – up to $70,000 • Egregious – Instance-by-instance For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Citations: Factors Affecting Penalties OSHA considers: • Gravity • Number of employees 1-25 = 40% 26-100 = 30% 101-250 = 10% Over 250 = No adjustment • Good faith Must have written safety and health program • Quick fixes • History For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Citations: Real-World Examples • May 19, 2010 – “OSHA cites shipbuilder more than $1.3 million for willfully exposing workers to toxic vapors in a confined space” • Sept. 1, 2010 – “OSHA fines company $3 million for tampering with safety mechanisms on presses to speed up production” • Jan. 1, 2011 – “Food processing company cited $212,000 for failing to implement and train workers on LO/TO” For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Citations: Abatement Period The abatement period will be: • A specific date • Usually less than 30 days For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Citations: Your Options An employer may: 1. Accept the citation, 2. Extend the abatement date, 3. Contest the violation, and/or 4. Request an informal conference You have 15 working days to contest a citation. For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Preparation: Avoidance of Citations Employers can avoid OSHA citations by: • Ensuring regulatory compliance • Establishing a safety and health program • Training employees • Performing self-inspections • Keeping accurate records • Developing an OSHA inspection plan For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Preparation: Regulatory Compliance Employers should: • Identify regulations that apply • Keep track of regulatory changes Cranes and derricks GHS/Hazcom Walking-working surfaces • Be aware of enforcement programs For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Preparation: Safety & Health Program A safety and health program can: • Cut injury costs by 20 to 40 percent Common program elements include: • Management leadership; • Employee participation; • Hazard identification, prevention, and control; • Education and training; and • Program evaluation For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Preparation: Training Employers must: • Provide required training • Present information in an understandable format Language Vocabulary For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Preparation: Self-inspection/-audit Self-inspections: • Identify hazards and violations • Provide focused effort • Ensure compliance Self-audits: • Identify system-wide deficiencies For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Preparation: Records Employers must keep accurate records of: • Injuries and illnesses • Exposures • Training • Inspections For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Preparation: Develop an OSHA Inspection Plan • Train front-desk/security on how to react when an OSHA officer shows up Who should be contacted? • Have a plan of action that can be set in motion Are we requesting warrants? Document retrieval Safety manager, maintenance personnel, upper management, labor representatives, etc. • Conduct mock “OSHA Inspections” For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Recap • • • • There is a method to OSHA’s madness Inspections are structured You can and should prepare for an inspection There are things you can do to minimize citation damage For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 Question & Answer Webb Shaw Director of Editorial Resources Joe (Travis) Rhoden Editor – Workplace Safety Robert O’Connell, Account Executive Please submit questions to “Q&A” using the Question tool For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866 This webcast was sponsored by: Please right-click the image above and select “Open Hyperlink” for a brief introduction. For more information, call 800-843-3174 x2675 or go online to jjkeller.com/customsolutions For dial-in: 888.824.5783, Pass Code: 75154299#; Technical issues: 888.259.8414, ID: 128010866