Expectations and key success factors Eddie Eide – Senior Procurement Advisor Draugen EPCm Project 14.10.2014 Company overview ■ Industry pioneer with over 100 years history ■ A leading service company within the oil, gas and renewable energy industry ■ Eight locations in Norway and four internationally ■ Aibel employees around 5,000 worldwide ■ Annual turnover in 2013 approximately 12 billion NOK Company overview cont. ■ 50 % ownership in EMC (Egyptian Maintenance Company) ■ Long term maintenance and modifications contracts ■ Deliver new platforms and modules ■ Present on half of the offshore installations and 4 onshore terminals in Norway ■ Successfully entered into offshore wind market Aibel locations Yard in Haugesund Yard in Thailand Headquarter in Stavanger Aibel suppliers ■ Current status – our supplier database ■ Suppliers are key to Aibel - 2/3 or approx. 60-70% of value creation is procured Huge influence on Aibel competitiveness Purchases per county in Norway NCS - Future expectations ■ Good potential for new large and small discoveries ■ Further optimization of the shelf ■ New installations under construction will provide new MMO contracts ■ Deferred maintenance and modifications will provide new employment ■ There will be industrial development in northern Norway ■ The industry has undergone continuous restructuring – we will succeed again! Strategy and goals ■ Aibel has a leading position on the Norwegian continental shelf and aims to maintain this position ■ We aim to expand internationally ■ Need for cost reduction and increased efficiency - We reposition and make improvements ■ ■ Integrated and cost effective execution model Increased international interest in the implementation of our projects Aibel, international share What is important to us – and our clients ■ Delivery performance ■ Quality ■ Documentation ■ Solution provider, not (only) a supplier of goods and/or services ■ Cost awareness ■ Cost optimisation - The ability to be creative and proactive ■ ■ ■ ■ Efficiency and productivity Reputation Flexibility Key personnel Main focus areas ■ Knowledge of specifications ■ Reliability in delivery ■ Quality in execution Knowledge of specifications ■ Pay extra attention HSE & working environment ■ HSE requirements must be first priority in all projects ■ Our biggest customer, Statoil, have increased focus on working environment for maintenance ■ Offer according to specifications in inquiry ■ If supplier offer standard equipment – specify exceptions Reliability in delivery Effects of delays are increased both in cost and schedule! Therefore: ■ Be ‘realistic’ regarding delivery time ■ You will be challenged – know your capabilities and the risks involved ■ Inform when in trouble ■ Do not expect to solve all problems – inform us and work to solve it ■ Give us the possibility to reduce the negative effects Quality in execution ■ Use qualified sub-suppliers ■ Contractual demands / selected makes etc. ■ Ensure quality and expedite! ■ Use your quality system in project execution ■ Do it right the first time ■ Negative trend in ‘punch-items’ and ‘warranty issues’ ■ ‘Short-cuts’ on quality does not pay off The key to success ■ Project deliverables ■ Quality ■ Schedule ■ Productivity ■ A winning culture ■ A good working environment Areas of improvement Where suppliers can contribute: ■ Schedule – My Responsibility ■ Capability vs. capacity ■ Estimation and experience data ■ Commercial awareness ■ Cost optimisation ■ Continuous improvement HSE, Compliance and Quality Health, safety and environment - Zero injury philosophy Specific KPIs for HSE - - Lost time incidents Total recorded injury rate Serious injury rates Sick leave HSE programme developed yearly - Action plan for overall activities Local action plans tailored for each location Quality ■ An important goal for Aibel is to deliver consistent and correct quality for all our projects. ■ Through our management system W3, we ensure that we always use our best practice for the execution of projects and work. ■ The management system fulfills the requirements of the following standards and directive: ■ ISO 9001: Quality management systems ■ ISO 14001: Environmental management systems ■ BS OHSAS 18001: Occupational health and safety management system ■ Pressure equipment directive 97/23/EC module H ■ ISO 3834-2: Fusion welding ■ ISPS: International code for the security of ships and of port facilities Compliance ■ Many years of experience in developing and living up to high business compliance and ethical standards ■ Implemented new methods and systems in recent years to ensure a highly compliant and ethical business conduct (Code of Conduct) Procurement Method Method - As it is vital to get: - the right material in the right quality to the right site at the right time at the lowest total cost Procurement is a key for success in all our projects. - Overall method - - ProVision is the standard method for start-up, execution and close-out of projects. Procurement process - Visualized in W3 and includes all relevant procurement procedures, templates and method descriptions needed for procurement in a project. Tools - Aibel SAP or customers ERP (Enterprice Resource Planning): - The Material Management module in SAP - Reservations (qty, specifications, need dates, status) - Purchase Orders (PO) - Reports (status, commitments) - Achilles – database for relevant suppliers - Procurement Corporate Frame Agreements - database - New Vendor Request - database - Proarc – document control system Procurement Toolbox Documentation requirements - - - Attached to an inquiery you will find a typical example of Supplier Documentation Requirement List (SDRL) showing documentation and data tables to be submitted with the bid and as a part of the PO-delivery. Read this carefully and calculate the costs assosiated. Invest the necessary resources to deliver the documentation according to the contract. Documentation is 50% of the delivery! How to become a supplier to Aibel and Shell: Achilles registration! Step 2: Mail regarding “New Vendor Request” will be issued from Aibel asking for Address information - Ownership information - Initial Contact Information - Payment information - Aibel will evaluate and check / approve information - Aibel to perform verification of received information - Close / check any gap – go or no go - NB: Aibel use Achilles as the basis of “Approved Vendor List” and has it own area where vendor information is available – Achilles is a “key” to be approved! Step 3: How to become a supplier to Aibel: Aibel`s Supplier Qualification Process consist of a “questionnaire” asking for info on: - Management and leadership, information and analysis, strategic planning, human resources, process management, business improvements and operational results, customer focus and satisfaction, supply management and HES. - Aibel will evaluate and score completed form - Verification of received information (visit) - Close any gap – go or no go Prequalification levels if approved Supplier Quality Management after approved - Supplier verifications/audits is performed, also based on “Key Performance Indicators” - Supplier approval and re-approval - Maintenance of Aibel Approved Vendor List (Achilles) - Key performance indicators is established and shared with supplier`s to agree if any corrective action is required on one or both sides to improve performance. - Non Conformance system in place Typical findings at new suppliers Missing or insufficient: - HSE thinking not according to expectations in the oil&gas industry - Presentation of organisation - Missing organisation chart - Diffuse responsibility - Systems for reporting of injury and sick leave - Target for TRIF factor and strategy to keep low - Total Recordably Injury frequency - - Number of injuries x 1 mill mhr / actual mhr Risk management systems Typical findings at new suppliers Verification and Audit systems for subcontractors ■ Systems to satisfy Norsok S-006 ■ Risk management of working environment ■ Treatment of nonconformance ■ Monitoring of ability to deliver, quality cost, ”on time delivery” etc ■ Documentation of prosesses and results of these ■ Systems for high ethics standard ■ Capacity and competence to handle complex systems ■ Engineering ■ Planning ■ Financial Summary - What to remember - Aibel use only Achilles approved suppliers who are also Aibel approved. - Aibel has an open approach regarding co-operation and new vendors. - Aibel will keep “find contracts” updated to reflect current opportunities. - All vendors to Draugen must be TA (Technically Approved) by Shell. © 2008