Business Service Overview:
Accenture Smart Building Solutions (ASBS)
March 2013
Copyright © 2012 Accenture. All rights reserved. Accenture, its logo, and Accenture Innovation Delivered are trademarks of Accenture.
Contents
Executive Summary
Business Context
Why is ASBS an important aspect of retail and worth giving attention to?
Why Accenture?
Why should a client partner with Accenture to implement this capability rather than building it in house?
Components of the Service
What capabilities does ASBS enhance or enable?
Identifying a Fit
What signs indicate that ASBS would be make valuable improvements at a client, and what questions
should be asked?
Value Proposition
What hard and soft benefits does ASBS provide?
Service Implementation
What approach, timeline, team, and deliverables would be involved in implementing ASBS?
Client Credentials
Where has ASBS been implemented before, and what results were achieved?
Copyright © 2012 Accenture All Rights Reserved.
1
Executive Summary
Accenture Smart Building Solutions (ASBS) uses advanced data analytics to provide
enterprise energy management services to commercial building owners, helping them
reduce energy usage and maintenance costs, while improving occupant comfort.
ASBS leverages the convergence of IT and Building Technologies to provide a suite of
data-focused services to reduce building operating costs by up to 30%. The continuous
analytics improves equipment performance that results in a number of tangible and
intangible benefits for building owners and occupants.
• Lower utility bills (decreased consumption and demand)
Energy
• Lower carbon emissions
• Lower maintenance costs (parts and labor)
• Increased equipment life
Carbon
Maintenance
• Lower risk of catastrophic equipment failures
• Improved tenant comfort, retention, and leasing rates
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Comfort
2
Business Context
Energy is a growing cost item and a mission-critical commodity for many organizations
today, therefore its efficiency is a critical component of our client’s sustainability strategy
whilst offering favorable business benefits.
Client Challenges & Opportunities
Energy consumption is a significant
operational expense item for most
industries and buildings making up about
20% of overall operating costs.
While there is a growing need for energy
efficiency, most organizations:
• Do not have a strategic approach to
energy management
• Do not understand their most energy
consuming assets
• Do not actively manage energy
efficiently or effectively
• Do not understand what technologies
are available to drive energy efficiency
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Why Buildings?
• Buildings consume ~40% of the world’s
energy – far more than what is used in
other areas such as transportation
• Regardless of age, nearly every building
wastes energy.
Why Information Technology?
• IT enables unprecedented efficiencies
for many core business functions and
the real estate portfolio is no exception
• Building systems and solutions are the
last to migrate to IP, yet are instrumental
in controlling energy spend
• Analytics enables the analysis of millions
of data points per day from existing
equipment to identify improvements to
building operational efficiency
3
Why Accenture?
High quality team ready to deploy: We
are committed to delivering value for
our clients; our global network of staff
and assets across 54 countries
enables us to deliver world class results
for our clients’ global programmes. Our
Global Delivery Network provides
clients with high-quality solutions,
lower costs and quicker results
Gainshare approach:
We are committed to partnering
with you to maximise the value
realised from this project. We have
a number of flexible approaches
which incentivise continual
performance improvement over
the lifetime of the contract and
maximise energy savings
Global
network
of high
quality
people
Flexible
contracting
approach
Leading edge
technology
solutions
Technology know-how:
Accenture excels at understanding
how technology drives the
sustainability agenda and how
analytics can help companies become
more transparent , better understand
their risks and create sustainability
benefits across the value chain
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Proven
delivery
excellence
Energy management results delivered:
We have a proven track record for complex, endto-end transformational projects in energy
management. Our experience ranges from a 1900
store roll-out of the advanced analytics platform for a
US retailer to delivering $1.1 million annual savings
across 6 buildings for a major telecom firm
Holistic
sustainability
leadership
Leadership in sustainability:
Accenture is at the forefront of
delivering value from sustainable
development. Accenture’s 1600+
sustainability professionals have
completed 200+ projects in the past
18 months. We have a broad view of
the interrelated issues in the
sustainability agenda and are
experienced managing change, and
driving employee engagement and
cultural transformation
Strategic
relationships
Inside track on industry-leading solutions:
We have strategic relationships with leading
technology providers such as Schneider
Electric, Microsoft, and Siemens.
Because we know our partners and their
technology inside-out, we
can rapidly tailor solutions to each client’s
specific needs
4
Components of the Service
Accenture Smart Building Solutions & Energy Services
Program Coordination
Enterprise
Energy &
Carbon Mgmt
Utility Incentive
Program Mgmt
Enterprise Energy and
Carbon Manager
Provide client with an energy
and carbon management
coordination function that will
initiate, implement and manage
energy procurement, efficiency
projects, ASBS and carbon
management.
Utility Incentive Program
Management
Manage the application for
utility incentives for clients to
reduce the cost of initiatives and
to improve ROI.
Supply Side Management
Energy
Procurement
Energy Bill
Verification
Demand Side Management
Facility
Benchmarking
& Energy Audit
ASBS &
Energy
Manager
Demand
Response
Energy Procurement
Provide essential foundations,
managerial clarity and best
practices for a sustainable and
cost-effective energy
procurement program that
minimizes energy costs,
enables verifiable demand side
management, carbon footprinting and environmental
sustainability management.
Facility Benchmarking and Energy Audit
Help organizations design, implement and
execute an energy audit program across their
facilities and/or members.
Energy Bill Verification
Provide the analysis, context
and tools for recovering funds
that have been paid to utilities
as a result of the errors and
inconsistencies often found
throughout the billing process.
Demand Response
Reduce client operation cost for energy by
generating a revenue stream from utility-driven
demand side management programs.
Copyright © 2012 Accenture All Rights Reserved.
Accenture Smart Building Solutions
Use open-IP and advanced data analytics to
provide enterprise energy management services
and enable commercial building owners to costeffectively reduce energy usage while improving
occupant comfort.
5
Components of the Service
Accenture Smart Building Solutions & Energy Services
Retro Commissioning (RCx)
Accenture Smart Building Solutions (ASBS) /
Continuous Commissioning (CCx)
A building’s performance deteriorates due
to its age, usage, or functional adaptation
to new uses
• Traditional approaches, like Retro
Commissioning (RCx) and/or energy
audits, are point-in-time, stop-gap
measures that are ineffective in
sustaining a high level of building
energy efficiency
• Accenture Smart Building Solutions,
leveraging Fault Detection and
Operational Guideline Monitoring,
enables Continuous Commissioning
(CCx), thereby helping the building to
reach or exceed its original efficiency
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6
Components of the Service
Accenture Smart Building Solutions & Energy Services
ASBS is based on 8 years of research and development which led to analytics and
trending capabilities far beyond those of traditional building management systems.
• Persistent Savings: ASBS continuous commissioning maintains savings through changes
in seasons, operational strategies, building use, and equipment condition
• Capital “Light”: Instead of
expensive retrofits, ASBS
optimizes existing equipment
to run more efficiently
• Non-Disruptive: Since there
is no equipment to replace,
the building does not need to
be taken “off-line” and
tenants are not impacted
• Quicker Payback: ASBS
produces savings much
faster than traditional RCx,
leading to quicker ROI
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7
Components of the Service
Accenture Smart Building Solutions & Energy Services
ASBS provides a comprehensive range of powerful energy management reports is
available to building engineers to systematically track and optimize building energy
performance over time.
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8
Identifying a Fit
Questions to ask…
Why we are asking…
Client who would know…
1. Do you have an energy management
program in place?
It’s beneficial to understand how mature the client is when it
comes to energy and sustainability initiatives.
• C-Level
• Corporate Responsibility Officer
• VP of Facilities / Director of
Facilities
2. Does this program address energy
efficiency in your facilities?
It’s beneficial to know if any program they have also includes
managing energy in their facilities and not simply sourcing
from green energy providers
• C-Level
• Corporate Responsibility Officer
• VP of Facilities / Director of
Facilities
3. What initiatives are being pursued to
manage energy in your facilities?
(e.g. Basic operations scheduling,
energy management dashboarding,
predictive analytics, participation in
demand response programs)
It’s important to know what the client is already doing at their
facilities and how advanced that work is. Many clients
believe their building management systems (the computer
brain that controls HVAC operations) are equivalent to smart
building analytic solutions, but they are not. We are also
curious as to what other programs they participate in such as
utility incentive programs, etc.
• Corporate Responsibility Officer
• VP of Facilities / Director of
Facilities
4. [a] Do you own your facilities or is the
spaced leased?
[b] Do you perform the maintenance in
your facilities or do you contract the work
out to a facility maintenance company?
If a client owns the building they are in (“owner-occupied”)
and also manages the maintenance, implementing
recommended energy conservation measures is much
easier.
However, this is not all that common and we are still able to
provide our analytics solution to clients who are leasing
space and where maintenance is performed by a 3rd party.
• Corporate Responsibility Officer
• VP of Facilities / Director of
Facilities
5. [a] How old are the facilities in your
portfolio?
[b] Do your facilities use pneumatic
controls or direct digital controls?
Older buildings use pneumatics to control equipment while
newer buildings (~10-20 years old) have direct digital
controls (DDC).
ASBS requires facilities to have DDC. Note, an older
building may have been converted to DDC so age is not the
only qualifier.
• VP of Facilities / Director of
Facilities
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9
Value Proposition
Existing facility BASs are not designed to optimize facility operations and minimize energy
consumption. 40% of BASs save less energy than they are capable of saving, on average
producing less than 55% of the expected savings
Facility Performance
Operational
Guidelines
& Fault
Detection
Savings
Opportunity
BAS
Optimization
Design Intent
Current BAS
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Smart Facilities
Existing BAS Capabilities
• Operations based on strategies that
may be flawed
• Static alarms that go off too late
• Limited trending (number of points
and time period)
• Single facility view
Smart Facilities Capabilities
• Optimal operating strategy
• Dynamic alarms based on an energy
model
• Predictive analytics/maintenance
• Prioritized list of recommendations
• Enterprise/portfolio view
• Supervisory control
Source: “Achieving energy savings with building automation systems”
www.automatedbuildings.com
10
Value Proposition
Continuous data-driven analytics improves equipment performance that results in a
number of tangible and intangible benefits for building owners and occupants, including
reduce building operating costs by up to 30%.
Key Services
Benefits / Value Delivered
Retro and Continuous
Commissioning (CCx)
Energy Saved:
15 – 35%
Carbon Reduction:
10 – 20%
Optimization and Monitoring
Improved tenant comfort and
productivity
Fewer sick days /
Enhanced client comfort
AFDDI1 for Predictive &
Preventative Maintenance
Maintenance costs reduced:
5 – 15%
Spares inventory reduced:
20 – 45%
Energy Star Certification
Rent premium and improved
tenant attraction and retention
Increased asset value:
$5-10 / Sq. Ft.
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11
Service Implementation
Following the initial installation, our phased approach delivers value over a 5-7 year period
Energy Bills
1 wk
Assessment
Interval Data Analysis
2-6 wks
Integration & Data
Collection
OGs & AFDD Analytics
6-8 wks
Analysis &
Recommendations
Solution Report
2-4 wks
Corrective
Actions
EEMS reporting
3-5 wks
Measurement &
Verification
Continuous Optimization
Project Management Office
 Full optimization and monitoring covers a multi-year period. Beyond initial installation and
analysis, Accenture continues to optimize the system, providing continuous monitoring for
each integrated facility, with options for further integration of enterprise systems.
 A gain sharing agreement allows Accenture to share both the up-front cost and the
continuing benefits. This enables a long-term relationship that leads to continuously
increasing benefits.
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12
Service Implementation
• Client support in engaging stakeholders, setting expectations, and facilitating internal
approvals and 3rd party involvement is critical
• Joint ASBS-Client sub-teams will collaborate to complete specific On-Boarding tasks to
achieve economies of scale
Assessment
Integration &
Data Collection
Analysis &
Recommendations
Corrective
Actions
Measurement
& Verification
Client led team
ASBS led & Client-supported
ASBS team
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13
Additional Information
Brochures & White Papers:
• Energy-Smart Buildings White Paper
• http://www.accenture.com/SiteCollectionDocuments/PDF/Accenture-Energy-Smart-Buildings.pdf
• Accenture Smart Building Solutions Brochure
• https://microsite.accenture.com/sustainability/business_solutions/Pages/smart_buildings_solution.aspx