IFS CSR PRODUCT OFFERING PATRIK HÖCKERBO AND ERIK SANDBERG © 2012 IFS AGENDA Introduction CSR – the global scene IFS applications and Quality Assurance IFS application and Health and Safety Questions 2 © 2012 IFS CORPORATE SOCIAL RESPONSIBILITY Ekonomiskt ansvarstagande Detta handlar främst om företags sätt att göra affärer, dess affärsetik (exempelvis policy mot mutor) och vilka krav företaget ställer på sina underleverantörer och hur man agerar för att följa upp så att underleverantörerna agerar i linje med de krav företaget ställt. Miljömässigt ansvarstagande Detta handlar om att företaget agerar på ett sätt som är långsiktigt hållbart ur miljösynpunkt. Detta handlar om att säkerställa så att man främjar företaget, kundernas och underleverantörernas medvetenhet om hur vi påverkar miljön. Socialt ansvarstagande Företaget sociala ansvarstagande innebär bland annat att man ser till att de anställda är nöjda och att det finns en hälsosam balans mellan olika kön, åldrar, etnicitet och religioner på arbetsplatsen samt att ingen grupp diskrimineras på något sätt. 3 © 2012 IFS QUALITY ASSURANCE HOW TO SECURE YOU COMPLIANCE ISO 26000 Guidance for CSR ISO14001 Environmental Managment Standards ISO9000 Quality Mangagement System Standards GRI Global Reporting Initative … … 4 © 2012 IFS The Social responsibility increases NOW 5 © 2012 IFS IFS CSR PACKAGE Quality Assurance ECO Footprint Export Control Health & Safety 6 SALES CONFERENCE IN BARCELONA 2013 IFS QUALITY ASSURANCE A fully integrated solution for: Audit Management Non Conformance Reporting (NCR) Corrective & Preventive Action (CAPA). Provides support for Compliance Planning, Audit Execution and Non Conformance Reporting (including Disposition, Correction and Verification). Audits and NCRs can be created from any IFS screen. An important part of the support provided for TQM (Total Quality Management) that exists within IFS Applications. © 2012 IFS ECO FOOTPRINT Functionality to calculate a footprint by Part • Similar approach as standard costing • User definable elements • LCA - Cradle to gate or Cradle to grave • Environmental Product Declaration (EPD) Separated by footprint type • Air, Soil or Water – direct environmental impact • Sewage, Waste – taken care of for destruction • Recycle or Reuse – taken care of during delivery process or result of decommission Rolled-up to end products Impact Estimations 8 © 2012 IFS EXPORT LICENSE Provides support to companies handling parts that are subjected to export restrictions, e.g., military components or classified substances, to identify required information when and where a part needs an export license. Part Classification, export control codes identified via basic data and parts. Export License, a register of all the licenses, their control parameters and their terms, including a ledger showing needed licenses, acquired licenses and used licenses. Order Processes, will notify the user when an ordered part is subjected to export restrictions and subsequent hard stops in the customer order flow if licenses are missing. Denied Part, where a party identified as denied will stop the order flow. End Usage, where required end usage on a part must match entered end usage on the order. 9 NEWS PRESENTATION – EXPORT LICENSE © 2011 IFS HEALTH AND SAFETY SOLUTION Incident Reporting tools for recording, monitoring, and analysis of incidents Safety inspections to identify safety issues early Safety Actions to improve workplace conditions Risk Assessment to minimize risks and prevent future incidents Health and Safety Policy to support health and safety procedures 10 HEALTH AND SAFETY © 2012 IFS IFS CSR SUPPORTING PRODUCTS Quality Assurance 11 © 2012 IFS QUALITY ASSURANCE COMPONENTS AND PROCESS FLOW © 2012 IFS QUALITY ASSURANCE COMPLIANCE PLANNING • Compliance Plan Assistant • Compliance Planning • Create Audits directly © 2012 IFS QUALITY ASSURANCE AUDIT MANAGEMENT • Audit Assistant • Audit Planning • Audit Execution © 2012 IFS QUALITY ASSURANCE AUDIT MANAGEMENT 15 © 2012 IFS QUALITY ASSURANCE AUDIT MANAGEMENT Record Findings, Create NCRs, Re-Generate Audit, Print Audit Report. © 2012 IFS QUALITY ASSURANCE NON CONFORMANCE REPORTING • NCR Assistant • Create NCRs from Audits • Create NCRs from any screen © 2012 IFS QUALITY ASSURANCE NON CONFORMANCE REPORT DETAILS © 2009 IFS QUALITY ASSURANCE CORRECTIVE AND PREVENTIVE ACTIONS (CAPA) • • • • © 2012 IFS Responsible Persons Target Dates Root Cause Print CAPA Report AUDIT AND NCR GRAPHS GRAPHICAL CAPABILITIES 20 © 2012 IFS MOBILE QUALITY - NCR 21 © 2012 IFS IFS CSR SUPPORTING PRODUCTS Health and Safety 22 © 2012 IFS HEALTH AND SAFETY SOLUTION Incident Reporting tools for recording, monitoring, and analysis of incidents Safety inspections to identify safety issues early Safety Actions to improve workplace conditions Risk Assessment to minimize risks and prevent future incidents Health and Safety Policy to support health and safety procedures 23 HEALTH AND SAFETY © 2012 IFS HEALTH AND SAFETY BENEFITS Save lives and reduce injuries Uninterrupted business operations Reduce cost of property damage Monitoring, reporting and analysis of incidents Minimize risks and prevent future incidents Maintain a healthy and safe work environment to attract and retain high performance employees Good company reputation Good relationship with community and regulators 24 HEALTH AND SAFETY © 2012 IFS HEALTH AND SAFETY SOLUTION – INCIDENT REPORTING Register Incident Confirm Incident Acknowledge/ Reject Incident 25 Investigate INCIDENT REPORTING © 2012 IFS Analyze Incident Cause Evaluate Safety Procedures Recommend and Complete Actions HEALTH AND SAFETY SOLUTION – INCIDENT REPORTING GENERAL INFORMATION 26 INCIDENT REPORTING © 2012 IFS HEALTH AND SAFETY SOLUTION – INCIDENT REPORTING PERSONNEL INJURIES Details related to Person Details of Injuries & Illnesses 27 INCIDENT REPORTING © 2012 IFS HEALTH AND SAFETY SOLUTION – INCIDENT REPORTING RECOMMENDATIONS Safety Actions to be taken 28 INCIDENT REPORTING © 2012 IFS MOBIL RAPPORTERING EXEMPEL 29 HEALTH AND SAFETY SOLUTION – SAFETY MANAGEMENT SAFETY INSPECTIONS Questions to be asked during Inspection; questions come from Safety Inspection Template For each Safety Inspection Question a set of Actions assigned 30 HEALTH AND SAFETY © 2012 IFS HEALTH AND SAFETY SOLUTION – SAFETY MANAGEMENT SAFETY ACTIONS Actions assigned to Incidents Actions assigned to Safety Inspection / Safety Inspection Question 31 Actions assigned to Risk Assessment / Hazard / Personnel Group or Risk Assessment / Hazard / Control Measure HEALTH AND SAFETY © 2012 IFS HEALTH AND SAFETY SOLUTION – RISK ASSESSMENT Identify Risk Hazards Who may be harmed and how? Next assessment What control measures are in place? Risk evaluation Actions to be taken 32 HEALTH AND SAFETY © 2012 IFS Permit to Work HEALTH AND SAFETY SOLUTION – RISK ASSESSMENT – HAZARDS AND HARM For each Hazard identified Personnel Groups that may be harmed by Hazard Identify all hazards for the particular Risk Assessment 33 For each Personnel Group a set of Actions to be taken to mitigate or avoid potential harm HEALTH AND SAFETY © 2012 IFS HEALTH AND SAFETY SOLUTION HEALTH AND SAFETY POLICY Tool to support the execution of company-specific Health and Safety Policy Fire Safety functionality to plan regular fire inspections and to view historical inspections performed on extinguishers Emergency Exits and Evacuation Areas Plan and keep record of employee medical examinations Safety Licenses Dangerous Goods Information 34 HEALTH AND SAFETY © 2012 IFS HEALTH AND SAFETY - UPPFÖLJNING FINNS DET NÅGRA STÖRRE AVVIKELSER? 35 © 2012 IFS HEALTH AND SAFETY - UPPFÖLJNING SOLUTION – INCIDENT ANALYSIS 36 INCIDENT ANALYSIS USING BUSINESS ANALYTICS © 2012 IFS HEALTH AND SAFETY - UPPFÖLJNING DIREKT KOPPLAT TILL EN INCIDENT 37 THE CSR PACKAGE Quality Assurance ECO Footprint ? Export Control Health & Safety Ekonomiskt ansvarstagande? Miljömässigt ansvarstagande? Socialt ansvarstagande? ? 38 SALES CONFERENCE IN BARCELONA 2013 www.IFSWORLD.com THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’S SOFTWARE PRODUCTS AND TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS. © 2012 IFS