Enterprise wide effective Engagement Models
For Movex / M3
Speaker Introduction
Joher Aurangabadwala
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Program Manager & M3 Practice Lead at KPIT Cummins Infosystems Ltd.
14+ years of experience on Movex/M3 and associated technologies
10+ years of experience in Managing small to large engagements in various role
& capacity of Project and Program Management
Certified 6 Sigma Green Belt & CMMi L5 ATM
Topic for today’s presentation “Enterprise wide effective IT Engagement Models
for Movex/M3 customer”
Business & IT Pain Points
Some of the key Pain Points of Business & IT in today’s world
Business Pain Points
New Sales & Support Channels
Competitive Pressures
IT Pain Points
Longer cycles for new products
Inflexible IT infrastructure
Cutting edge applications
Outdated, Legacy apps
Improve customer Service
Better connect customer data
Integrate acquired businesses
Heterogeneous IT Systems
Meet growing market demands
Limited IT budgets & reuse
Drivers for Effective Engagement Model
• Is IT Aligned to meet
Business Objectives?
• Are IT Processes
Robust enough to
manage IT Portfolio,
Programs and
Projects ?
• Are IT Processes
Robust enough to
Handle IT
Performance
Management ?
• Are IT Processes
Robust enough to
Handle Vendor
Performance
Management ?
• Are Projects talking
in the same
language ?
Business
Objective
Process
capability
Performance
Management
Vendor
Performance
Methodology &
Tools
• Is IT Governance
geared up to comply
regulatory
requirements ?
• Are all the projects
GREEN?
• Are IT Projects
offering right Return
on Investments?
• Is the current IT
Engagement Model
effective & is it a
growth enabler
Compliance
Governance
ROI
Future
Typical IT Engagement Models
Distributed IT Engagement Model
Distributed IT
Engagement
Model
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Largely Independent
Diverse & Varied Processes
Multiple Team & Vendors
Globally Disintegrated & Distributed
Different Service experience across Geography/technology
Centralized IT Engagement Model
Centralized IT
Engagement
Model
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Central IT Governance
Longer cycle time
Ease for Vendor Management
Common Project Management Tools
Better Budget control
Technology Based Engagement Model
IT Governance
Regional IT Team
(US)
Regional IT Team
(Europe)
Regional IT Team
(APAC)
Regional IT Team
(Any other)
IT Directors
Technology Work
share Group
(MS SharePoint)
Work share
Leader’s
Technology Work
share Group
(Movex)
Technology Work
share Group
(IMS)
Technology Work
share Group
(BI)
KPIT Technology
Work share Group
(Movex)
KPIT Technology
Work share Group
(IMS)
KPIT Technology
Work share Group
(BI)
KPIT Technology
Work share Group
(MS SharePoint)
Vendor
Implementation
Implementation
Implementation
Implementation
Development
Development
Development
Development
KPIT Engagement
Manager
+
KPIT ODC Head
Support
Support
Support
Support
Service area Based Engagement Model
Service Areas
Key Applications
(ERP/CRM/Others)
Reporting
and Integration
Product
Configuration
Platforms
Platforms
Platforms
Platforms
Platforms
Web and workflows
Testing and training
Systems
Systems
-
Systems
Systems
Systems
Vendors
Vendors
Vendors
Vendors
Vendors
Innovative Engagement Model
Technology/Service Area based IT Engagement
Technology/Service
- Area based IT
Engagement
Model
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Best of Distributed & Centralized Engagement Model
Global IT Engagement Model
Growth Enabler and swift integration
Scalable & Flexible at the same time
Enables Robust Project Management
Enables Year on Year cost reduction
Leverage Best of Breed and Global Preferred Vendor
Enables Harmonization of processes & technology
Value Realization
Value Add Benefits ($)
800000
753928
713551
700000
600000
500000
400000
Realized ($$)
Unrealized ($$)
300000
200000
100000
Oct-10
Sep-10
Aug-10
May-10
Apr-10
Feb-10
Jan-10
Nov-09
Oct-09
Sep-09
Aug'09
Jul-09
0
12 months period
Thank You