COMPANY PROFILE
OF
NAJ TECHNOLOGY (001636751-V)
No 208A & 208B, Telok Pulai Commercial Centre, Jalan
Sungai Bertek 41100 Klang, Selangor
Tel: 603-33722517 Fax: 603-33711348
Company Background
NAJ TECHNOLOGY (NAJTECH) was established in 2006.
NAJ TECHNOLOGY (NAJTECH) offers two of the most customer focused services
in the corporate environment namely:
•Outsourced Telemarketing services
•Selling client products and services via ground sales and tele-sales
•Contact centre agent and management skills development
Founded by Nor Azam Jaafar (Bsc,(Hons) Information Technology from UiTM) and
Wan Fatin Sufina (Dip Food Tech from UiTM), NAJTECH started with small number
of telemarketers back in 2006. Since then NAJTECH has moving forward and
emerged being one of top leading telemarketing centre. Our experiences ranging
from clients in Telecommunication services and Financial Services. We believe that, by
focusing on a few key areas of expertise, we are able to provide specialized
Telemarketing services. With Telemarketing Services, our clients enjoy added value in
their marketing services outsourcing efforts.
COMPANY MISION
Our Mission: “We endeavor to deliver our Telemarketing services for our
business and consumers clients in the most efficient and
effective manner to achieve the desired end results.
We diligently accept our responsibility to our business
partners and clients to carry out the task of enhancing the
value of our services and products line so that we will
consistently remain in the forefront in the Telemarketing
sector.”
Vision
To be the leader in satisfying client requirements in
Telemarketing services, call centre training,
consultancy and outsourcing services
Organization Chart
NAJ TECHNOLOGY
HEAD OF
OPERATION
TELEMARKETING
DEPT
TELEMARKETERS
GROUND SALES
DEPT
UNIFI AND
STREAMYX SALES
TEAM
HR AND ADMIN
ADMIN CLERK
Telemarketing Services
 Outbound Tele-Sales and Marketing
 Inbound Call Center
 Lead Generation
 Appointment Setting
 Market Research
 Surveys
 Event Registration
CORPORATE TRAINING
 Telemarketing/sales training
 Telemarketing/sales skills
 Telephone Techniques
 Management Training
 Motivation
 Communication Skills
 Customer Service
 Selling Skills
NAJTECH Strengths
NAJTECH prides itself on its professional approach to service. Under the
leadership of Nor Azam Jaafar, supported by experience of Wan Fatin Sufina,
NAJTECH has a total 35 staffs. Our team of Telemarketers and on ground sales
are well trained, professional and has vast experienced.
Telemarketing Sales Track Record With TM
(2006 – 2010)
PACKAGE
PERIOD
NUMBER CONVERTED(SALES
CLOSED)
MERDEKA PLAN
FROM JULY 2006 TO DECEMBER
2006
484
LET’S TALK PLAN
FROM APRIL 2007 T0 SEPTEMBER
2007
13,150
VOICE 10 PLAN
FROM AUGUST 2009 TO JANUARY
2010
6756
VOICE DEAL PLAN
FROM APRIL 2010 TO CURRENT
22, 611
NAJTECH Office