QAI Data Mart Overview QAI Data Mart Overview • • • • What is a Data Mart? Purpose of the QAI Data Mart Examples of Available Data Future plans What is a Data Mart? • A data mart is a snapshot of operational data from one or many sources that facilitates analysis of trends and comparisons of data • A data mart is designed to support decision making over a well defined set of topics • A data mart is meant to serve one or two departments rather than the entire enterprise The Need for Data Marts • Operational systems are built to serve dayto-day administrative tasks • Enrollment • Service Authorization • Billing • Often designed without considering management reporting needs • Operational systems emphasize availability of current data over historical data The Need for Data Marts • Data marts are optimized for analyzing the data recorded by other systems • Data marts can merge data from different systems (and different organizations) for comparison and cross-referencing • Data marts focus on a historical data perspective that allows data from different time periods to be compared Accuracy of Information in a Data Mart • A data mart relies completely on source systems for data • No data entry in a data mart • Not intended to correct errors in data found in the source systems • Reports and analytical results only as good as the quality of data in the source systems Relationship to Other Systems • A data mart does not replace the operational reporting provided by source systems, which provide an up-to-the-minute picture of operations • Several data marts may coexist within the enterprise, each with a different purpose • A data mart is intended as an investigatory tool rather than a means to get everyday business done Purpose of the QAI Data Mart • Designed as a tool for DADS Quality Assurance and Improvement • Find areas to improve the quality of service provided to participants in DADS programs • Provide a platform for the analysis of program performance and participant outcomes • Fulfill evidentiary report requirements mandated by CMS for waiver renewal Purpose of the QAI Data Mart • Designed to provide better access to information generated by DADS • Intended to allow reporting on topics not currently available from other DADS systems • Combines data to allow comparison and crossreferencing between program areas, such as waiver program information from both legacy MHMR and legacy DHS Relationship to A&D Data Warehouse • Does not replace the A&D data mart • Not structured or intended for budgetary or accounting reporting or decision making like A&D • QAI Data Mart will implement measurement definitions differently than A&D in order to support program quality assurance and improvement Relationship to Operational Systems • Does not replace reports produced by operational systems like SAS and CARE • Operational reports generally focus on the present state of programs and participants • QAI Data Mart will focus on historical data to uncover trends and measure the affects of policy over time • QAI data is always at least one month old, not meant for up-to-the-minute reporting Benefits of the QAI Data Mart • Provides analysis and reporting capabilities not found in the agency today • Direct comparison of programs from legacy DHS and legacy MHMR • Measures utilization of services by comparing service authorizations with service payments on an individual basis Benefits of the QAI Data Mart • Allows QAI to take vague questions and turn them into more specific questions • Facilitates conversations about how to improve performance of programs and quality of life for program participants • Will help DADS management to formulate goals for program improvement and measure program performance against those goals Integration with CMS Quality Framework • Intended to provide measures of program quality based on the CMS quality framework • CMS quality framework identifies quality measures such as • Measure • Measure • Measure • QAI datamart provides the following Integration with CMS Quality Framework • The system may be used to identify the current state of program effectiveness and help management set goals for improvement • System can help measure program performance before and after policy changes to measure impact of new policy on program performance Examples of Available Data • The QAI Data Mart transforms data from its source systems into a structure with many relationships between pieces of information • The relationships allow users to look at the information from different points of view • The basic set of information building blocks can be used to remix many different reports • Data may be filtered, grouped and organized very efficiently to help answer questions Examples of Available Data • Average time between enrollment and receipt of first service for HCS for the last year • Service utilization per month over the last year across programs and services • Count of discharges per month for CBA over the last five years • The number of participants with downs syndrome or autism in ICFMR waivers (both MHMR and DHS) • Average plan of care cost per region/MRA • Counts deaths per program filtered by diagnosis Examples of Available Data • Types of measures implemented in the first 2 out of 15 planned topic areas • • • • • • Authorized Units Billed Dollars Paid Dollars Paid Units Utilization Count of Deaths • Counts of Enrolled Participants • Counts of Participants Receiving Services • Plan of Care Dollars • Permanent Discharges • Temporary Discharges • We can take any measure and sum, average, or find the highest or lowest value Examples of Available Data • Ways in which information may be filtered or grouped in the Data Mart • Age group • Diagnosis • County / Region / MRA • Ethnicity / Gender • Month and Year • • • • • • Level of Care Level of Need Program Residence Type Service Code Slot Type Examples of Available Data • Other questions we can address with the QAI Data Mart • What is the average time between enrollment and receipt of first service? • What percentage of participants receive all the services in their plan? • What percentage of services do consumers receive compared to amount authorized? • What services go unused? Future Plans • Establish measures for additional topic areas • • • • • • • • Enrollments Interest list Level of Care Level of Need Plans of Care CDS/SRO Options Programs Providers • Abuse, Neglect and Exploitation • Compliance and Oversight • Complaints • Critical Incidents • Recoupments • Participant Discharges • Participant Transfers Future Plans • Integrate other program areas in addition to Medicaid waiver programs • • • • • • • • Nursing Facilities ICF/MR Facilities Non-waiver Community Care Hospice Pace STAR+PLUS Integrated Care Management (ICM) Title XX funded programs Future Plans • May be able to integrate additional data sources • Contract monitoring database (Shelly Swisher) • Utilization Review/Utilization Control database (Paul Zanetti) • Acute care data from TMHP • Additional eligibility data from TMHP