WELCOME NCCAIIM
FACILITIES AT THEIR BEST
Presented by
Scott Swidersky
Director, Information Systems Division
Agenda Items
Our Facility
The Components
The Distinguishing Factors
Continued Awareness
The Management Team
Protection of Client Data
Our Facility
Breaking Ground
in a World Class Facility, 2007
This 120,000 sq.ft. facility is home to QAI’s headquarters, Fulton, MD
The Components
Our People ─
QAI promotes from within!
Dedicated
Client Centers
The QAI Learning
Center is available
for vendors to share
new technologies,
perform in-house
training seminars
and support client
trainings.
Promotes our OnRamp program and
continued QC
discussions.
QAI’s Lab Facility
offers testing for
clients and
demonstration areas
for proof of concepts.
State of the Art Technology and Process
KOFAX
FUJITSU
KODAK
BELL & HOWELL
CANON
IBML
A2IA
EMC
OPENTEXT
IBM
MICROSOFT
ADOBE
NOTABLE SOLUTIONS, Inc.
The Distinguishing Factors
Our Approach
We work with our clients in a variety of capacities:
• Project analysis
• Performing an initial proof of concept
• On-site & off-site services
• Legacy conversions with client participation
• Project management & subject matter expertise roles
• Ongoing outsourcing or implementation of day-forward solutions
• Understanding the impacts of industry regulations as they apply to data
and retention functionality
Having the Right Solution!
Service Bureau & Systems Integrator
• Lead with a solution that is
right for the client
• Solutions should be unique to
each client
• Network with other companies
to provide the client with the
right solution
Imaging Options
• In-House or Out-Sourced
• Day Forward
• Backfile Conversion
• On-Demand
• Split Paper/Digital Files
Continued Awareness
Our own fleet
Our fleet consists of late model vehicles to ensure reliable transportation of
client documents and data.
All QAI properties are traditionally marked with the recognizable “Q”.
Appreciate your clients –
get to KNOW them.
The Management Team
QAI Management
QAI has consistently succeeded for
years in supporting its customers and
exceeding expectations for service,
quality, and value.
Our project organization lends itself to
short, direct lines of communication
promoting the greatest interchange of
information at the appropriate level of
management.
Reporting
QAI’s reporting process and
procedures include:
• Project plans and SOPs at project startup.
• Weekly status meetings and monthly
progress reports – documenting the
progress of the capture/conversion efforts
during that reporting period. Reports will
include: pending tasks, issues and
constraints on project timelines, documents
processed, and expected throughputs.
Protection to Client Data
Archive Facility
Our state-of-the-art archive facility was built to
ensure the integrity of our client's information is
kept both safe and confidential.
With this fully protected facility and our trained
archivists, a client can be assured of safe and
secure storage for their paper documents and
electronic media.
So Why All This?
• Insure Client Confidence
• Increase Employee Retention
• Increase Employee Moral
• Reduce Risk
• Eliminates Rework
Questions?
Quality Associates, Inc.
sswidersky@qualityassociatesinc.com
Tel: (800) 488-3547
www.qualityassociatesinc.com