Demonstrating outcomes in youth work: challenges and possibilities Dr John Bamber © The Centre for Effective Services 2011 Aims for the input 1. To explain the concept of evidence in a youth work context 2. To distinguish between the terms ‘evidence-based’ and ‘evidence-informed ‘ 3. To discuss the possibilities afforded by an evidence informed approach to youth work, involving a theory of change, and a logic model 4. To set out the challenges involved for different actors 1 Why evidence? The Age of RESULTS and ACCOUNTABILITY Key question: What difference does youth work make? 2 http://www.campbellcollaboration.org/ Is there a hierarchy of evidence? 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Systematic reviews 1-4 ‘evidence based’ = proof of ‘what works’? Randomised control trials Quasi-experimental study ‘Before’ and ‘after’ designs Retrospective designs (no baseline) Independent large scale evaluations Traditional literature review Independent small scale evaluations Independent single studies Opinion pieces – peer reviewed journals Expert panel/committee Internal evaluation – large or small scale Practice wisdom – policies, standards, manuals Personal experience – reflective practice Objective? Subjective? 3 http://www.colorado.edu/cspv/index.html Evidence based programmes http://www.promisingpractices.net/ http://whatworks.uwex.edu/Pages/2evidenceregistries.html 4 An evidence informed approach Professor Sandra Nutley, University of Edinburgh CES Practice Seminar Series, October 2010 Keynote address Evidence-informed practice: Using research to improve services for children and young people http://www.effectiveservices.org/ces-projects/p012seminar-series-practice-issues 5 Knowledge required is more than ‘what works’ • Know-about (problems): e.g. the nature, formation, and interrelations of social problems. • Know-why (requirements of action): explaining the relationship between values and policy and practice. • Know-how (to put into practice): e.g. pragmatic knowledge about service and programme implementation. • Know-who (to involve): e.g. care teams; building alliances for action. Sandra Nutley (2010) 6 Evidence informed is... An approach that helps people and organisations make well-informed decisions by putting the best available evidence at the heart of practice development and service delivery. Sandra Nutley (2010) 7 Good outcomes depend on effective action Local decision-making, and the harnessing of local initiative, imagination and adaptation can be pre-eminent, but are much more likely to lead to effective action when combined with a broad collection of accessible knowledge that is drawn from practice and theory as well as research (Schorr, L., 2003: 21-21). http://www.lisbethschorr.org/4.html 8 http://www.theoryofchange.org/about/what-is-theory-of-change/ Constructing a theory of change Consultation Research and Theory Practice Policy 9 http://www.indefenceofyouthwork.org.uk/wordpress/wpcontent/uploads/2010/11/20252-Youth-storiesreport-2011_4th-1.pdf Evidence from practice • Value led and educative • Dialogical and empowering • Deliberative and responsive • Critical and reflective • Process and results focussed 10 Evidence from theory – a selection Psychology: Erikson Psychosocial development Education: Piaget Schemas, stage theory Experiential Learning: Kolb Learning cycle Learning styles Multiple intelligences Gardner Communication: Berne Transactional analysis Constructivism Bandura Reciprocal determinism Action learning Revans L=P+Q Political theory: Marx Class struggle Theory of knowledge: Habermas Communicative action Social change: Freire Praxis 11 Institute of Education, London. (March, 2012) International review of research literature on youth development . 2012. Commissioned by Centre for Effective Services on behalf of Department of Children and Youth Affairs, Dublin. Evidence from research…a selection McKee, V., Oldfield, C. and Poultney, J. (2010) The Benefits of Youth Work. Lifelong Learning UK and Unite. Wiggins, M., Bonell, C., Burchett, H., Sawtell, M., Austerberry, H., Allen,E. and Strange, V. (2008) Young People’s Development Programme Evaluation: Final Report. Social Science Research Unit, Institute of Education and University of London with the London School of Hygiene and Tropical Medicine. Bielby, G., Purdon, S., Agur, M., Gardiner, C., George, N., Golden, S. and Taylor, E. (2009) Empowering Young People Pilots (EYPP) Evaluation, Final Report. National Foundation for Educational Research. Lewis-Charp, H. Hanh C.Y., Sengouvanh S. and Lacoe, J. (2003) Extending the Reach of Youth Development Through Civic Activism: Outcomes of the Youth Leadership for Development Initiative. Innovation Center for Community and Youth Development. Eccles, J. and Appleton Gootman, J. Editors (2002) Community Programs to Promote Youth Development Committee on Community-Level Programs for Youth, National Research Council and Institute of Medicine. Washington, DC: National Academy Press. Fullerton, D. And Burtney, E. (2010) Young People’s Health Community Based Approaches, A Rapid Review. Report to the Sexual Health Centre Cork. Insights Health and Social Research. 12 Evidence from policy 13 A common problem is that activities and strategies often do not lead to the desired outcomes. “I think you should be more explicit here in Step Two.” This is where evidence from consultation comes in… 14 Evidence from consultation Goals Values Needs and issues Consultation: participants peers experts What are the needs, issues and interests? What changes would people like to see? What difference have we made, and has anybody benefitted? Outcomes 15 Adapted from: Devlin, M. and Gunning, A. (2009) The Purpose and Outcomes of Youth Work Report to the Youth Services Interagency Group. Dublin: Irish youth Work Press Proximal outcomes Outcome Area Sample outcome statements Attitudes, beliefs Participants are more ready to take on new and more diverse experiences Enhanced confidence, self-esteem, awareness (personal and social) More open to people from diverse backgrounds Knowledge Increased knowledge of local area, of society Increased knowledge of rights, social issues, politics More informed about health, sexuality, the law, careers and formal education Skills Enhanced capacity regarding: public speaking , problem solving, self-efficacy, making decisions, critical thinking Enhanced interpersonal abilities in relation to: teamwork, group work, communications In creased abilities in arts and creativity regarding: music, dance, drama, writing Increase in physical competence in relation to: sports, games, outdoor activities Behavior More engagement in structured and constructive activities Increased involvement in decision-making Enhanced positive and pro-social behaviour and diminishing negative and anti-social behaviour 16 Adapted from: Devlin, M. and Gunning, A. (2009) The Purpose and Outcomes of Youth Work Report to the Youth Services Interagency Group. Dublin: Irish youth Work Press Distal outcomes Outcome Area Sample outcome statements Education Deeper engagement with formal education and alternative routes to qualifications Relationships with adults Improved communications and relationships between young people and adults within communities Health Safer and more enjoyable sex, reduction in alcohol and substance use Social conditions Increased community cohesion, improvement in local conditions and amenities, developing local leadership Economic conditions Increased self-sufficiency Safety Reduction in violence, vandalism, offending rates Service provision Increased support for homeless young people, Improved cooperation and coordination between local services 17 Chain of outcomes - example Short Medium Long-Term Young people recognise the benefits of engaging in informal learning, and spend more time in structured developmental activities Enhanced sense of capabilities regarding community involvement, education, training Learning skills acquired and transferred to other areas of life eg work, family life, politics Young men more able to articulate their needs and wants Enhanced political skills Young people friendly through their involvement environment , and safer in decision making in community for residents youth work settings and the wider community 18 Well defined information which shows whether something is happening. Outcomes and indicators - examples Outcome Indicators Young people in the diversion programme less likely to offend. #,% Youth who will not be charged with a new crime 1-6 months after successfully completing the program. #,% Youth who will not be charged with a new crime 7-12 months after successfully completing the program. Participants better able to manage conflict in relationships #,% Participants demonstrate better knowledge of anger management in pre and post program surveys. Improved relationships and closer family ties #,% Parents and young people indicate improved communication at three month follow-up. 19 Outcomes and indicators - sources http://www.urban.org/center/cnp/Projects/outcomeindicators.cfm http://www.ces-vol.org.uk/ http://www.ceni.org/publications/research.asp 20 Monitoring and evaluation Goals Values Needs and issues Strategies Inputs Process Outputs Outcomes I N D I C A T O R S Evidence 21 Logical Chain of Connections Showing What the Program is to Accomplish Situation Analysis Monitoring and Evaluation Goals derive from Aim, mission, vision, values, ideology Collecting and interpreting information about implementation and results, and reporting findings These processes take external factors into account and inform analysis, planning and implementation Targets and Indicators that can provide signs of progress or achievement, may derive from standards and benchmarks Goals inform analysis Populations and target groups Problems and causes, Situations and issues Current provision: strengths, weaknesses, gaps Implementation Resources Inputs (matched to Funding Buildings Technology Partners Staff and volunteers Process Strategies distil and give focus to goals Outline of main ways to achieve outcomes Outcomes are cumulative changes strategies) Socio-economic and organisational context affect outcomes Policy, legislation, funding, politics, economy, culture, local conditions Activities Value led and educative Dialogical and empowering Deliberative and responsive Critical and reflective Process and results focussed Outputs are key areas of work that enable desired outcomes Who we will reach What we will do Where, when and how it will happen Targets and numbers to be reached Frequency of activities Standards to be achieved Benchmarks Short term Gains in knowledge, skills, awareness Changes in attitudes Changes in individual and group behaviour – social action I N D I C A T O R S Medium Term Organisational development Change in local situation and circumstances Change in policy, decisionmaking, practice Long term Social change – health, education, civic, environment... Evidence informs all aspects of the logic model Taking ideas from social scientific research, literature, practice wisdom, policy and consultation processes, to inform understandings of problems, situations and issues, as well as ideas about work that can enable desired outcomes and ways of monitoring and evaluating the work 22 22 Sample logic model Monitoring and Evaluation Implementation Intentions Organisational purpose To develop young people personally, socially, educationally and recreationally in a high-quality, safe environment that respects its users. Analysis (includes consultation) Issues to be addressed: 1. Young people’s psycho-social development 2. Social change 3. Sexual health Strategies 1. Adventure activities 2. Social action project 3. Information, advice, training Resources Activities Outputs Inputs (matched Short Results Medium Long term Outcomes to strategies) Adventure: 8 linked weekend challenge courses over 18 months (includes personal and group learning inventory) for 20 participants Staff Volunteers Funding Buildings Technology Partners Process Value led and educative Dialogical and empowering Deliberative and responsive Critical and reflective Process and results focussed Social action project: Over 12 months on an issue of importance to young people Series of monthly films, talks and discussions on social issues Information, advice, training: Trial (x2) Teen Talk programme (2 evenings per week for 2-3 hours, over 6 weeks) Plan for further work Evidence •Participants are more ready to take on new and more diverse experiences (S) •Enhanced interpersonal skills (M) •Learning skills acquired and transferred to other areas of life: work, family life, politics (LT) •Increased involvement in decisionmaking processes (S) •More informed decision-making (M) •Local services for young people are more user friendly (LT) •More aware of harmful behaviours to self and others (S) •Risk factors reduced (M) •Safer sexual practices (LT) 23 Challenges of an evidence informed approach •Youth workers •Managers •Policy makers •Researchers 24 Challenge for youth workers • Assumptions underlie much of what we do • Faulty assumptions are often the reason for poor results – e.g. ‘process is all there is’ • Evidence helps us make our assumptions explicit so that we can check and test them: espoused versus theory-in-use • Reflective practice (Schön, 1983) http://www.infed.org/thinkers/et-schon.htm 25 Challenge for line managers • Trust versus command and control • Monitoring and reporting versus support, training and development • Creating spaces for reflection • Promoting a culture of evidence • Underpinning own practice with evidence 26 Fixsen, D. et al (2011) http://www.implementationconference.org/materials/plenary The challenge for policy makers Performance Assessment Systems Intervention Coaching Facilitative Administration Training Selection Core Implementation Components Decision Support Data System Leadership Technical Adaptive 27 Challenge for researchers • Providing policy makers with usable ideas and information that addresses current imperatives • Developing user friendly frameworks and tools to evaluate the process and the outcomes • Collaborating with practitioners in addressing pressing issues and problems • Offering a critical and objective view that addresses the realities of practice 28 Routes to evidence in youth work? ActKnowledge AECF Guide Information about evidence informed approaches Information about theories of change SAMSHA resources Learning for sustainability PROSPER Partnerships Centre for Effective Services Information about logic models Evidence Network CyferNet Search University of Arizona Blueprint model programmes Campbell Collaboration Wisconsin online Wisconsin templates Information about programmes in Ireland and Northern Ireland Together 4 all W.K. Kellog Foundation Lifestart Foundation AECF Community Change EPPI Centre Information about evidence-based and informed programmes youngballymun Archways CDI Tallaght Preparing for Life Centre for Evidence-Based Intervention 29 John Bamber Principal Fellow – Community Development Centre for Effective Services jbamber@effectiveservices.org 0035314160513 www.effectiveservices.org 30