Social Marketing in RME - Yoder - National Ag Risk Education Library

advertisement

Using Social Marketing and Education

Programs to Minimize Legal and

Human Risks to Ag Producers

Including New and Beginning Farmers

Aaron M. Yoder, PhD – ayoder@psu.edu

Julie Sorensen, NE Center for Agricultural and Occupational Health

Dennis J. Murphy, Penn Sate University

Goal

Discuss how social marketing techniques, in particular the concepts of barriers and motivators, can be used to influence producers to manage human and legal risks.

Review other projects at Penn State that address managing human and legal risks.

Social Marketing

Social Marketing in ASH

Research to guide approaches to effective interventions

Finding out what the target population’s barriers and motivators to behavior adoption are

Design intervention to target those behavior influences

The eight essential social marketing components

(Lefebvre and Flora)

1. A consumer orientation to realize organizational

(social) goals

2. An emphasis on the voluntary exchanges of goods and services between providers and consumers

3. Research in audience analysis and segmentation strategies

4. The use of formative research in product and message design and the pretesting of these materials

The eight essential social marketing components

(Lefebvre and Flora)

5. An analysis of distribution (or communication) channels

6. Use of the marketing mix—utilizing and blending product, price, place and promotion characteristics in intervention planning and implementation

7. A process tracking system with both integrative and control functions

8. A management process that involves problem analysis, planning, implementation and feedback functions

First Thought on Social Marketing

“It takes discipline to follow the process and hold back.”

Lynda Barfield

Associate Director, Strategic

Behavioral Communication at Family Health International

Given

You have a BEHAVIOR you want to change in a population.

“It is not what we think they need. It is what they want.”

– Bill Smith

Executive VP retired at Academy for Educational Development

Gateway Behaviors

Rigorous vs. Less Rigorous Behavior Selection

Rigorous Less Rigorous

Impact  Technical

Review

Survey

Experts

Probability  Case Review Survey

Audience

Penetration  Observations Survey

Audience

Selecting Target Audiences

A target audience is selected through

segmentation, a process to divide a broad audience (population) into homogeneous subaudiences (groups), called audience

segments.

Selecting Target Audiences

An audience segment is identified and aggregated by the shared characteristics and needs of the people in a broad audience, including similar demographics, psychographics, geographics, behaviors, social networks, community assets, and stage of change.

Segmentation Tools

TARPARE Model

T – Total Number in segment

AR – proportion At Risk

P – Persuability

A – Accessibility

R – Resources to meet needs

E – Equity

Selecting Target Audiences

It is ideal that a social marketing campaign focuses on one primary target audience, but secondary audiences are often identified, based on the marketing problem, purpose, and focus of the campaign.

*Also know as Doer/Non-Doer

Selecting Target Audiences

An estimated size and informative description of the target audience(s) is needed.

An ideal description of the target audience will make you believe that if a member of the audience walked into the room, you would

“recognize” him or her.

Audience Profile

To develop messages and materials, you need to describe a typical member of this target audience.

Think about this person’s self esteem, risk-behavior taking tendencies, and beliefs.

Then, develop an audience profile that is realistic and vivid.

Use Experts?

When all think alike, no one thinks very much.

Walter Lippmann

(1889-1974)

Audience Profile

What do you know this person thinks/feels/believes about the

DESIRED BEHAVIOR? (social norms, levels of awareness, key attitudes about the desired behavior)

What are barriers from the person’s point of you to performing

DESIRED BEHAVIOR?

What does this person believe would happen if he/she performs the DESIRED BEHAVIOR? (perceived consequences).

Barriers vs. Motivators –

What’s important?

How easy is it for you to make a behavioral change?

I want to change _______ !

“Behavior change needs to be made fun, easy and popular.”

– Bill Smith,

Executive VP retired at Academy for Educational Development

Barriers

Barriers are obstacles that prevent individuals from changing or adopting behaviors and are often referred to as the “cons” or “costs” of doing something.

Financial cost and time are two commonly referenced barriers in agricultural safety and health.

Removing Barriers

These barriers can be removed by:

Offering monetary compensation,

Demonstrating how the recommended behavior will save time, or

By reducing the time required to engage in the activity.

Motivators

Motivators, on the other hand, are factors that encourage individuals to change or adopt behaviors and are often referred to as the “pros,” “benefits, or

“influencing factors” of doing something.

Personally experiencing a near miss could motivate a farmer to follow recommended safe practices about riding extra on tractors.

Considering Both

Considering both barriers and motivating factors is like coming at a single problem from two different angles.

– For example, if financial cost is identified as a primary barrier to adopting a recommended behavior, then removing that cost may seem like the only thing necessary to achieve an effective behavioral intervention.

– However, effectively changing behavior often requires the strategic application of incentives that make the behavior easier AND rewarding.

Is it that simple?

Just because you address major barriers to ROPS retrofitting such as financial costs and time constraints, you don’t necessarily achieve the best intervention results.

The greatest change in farmers intentions to install ROPS came from farmers exposed to a rebate (addressed barrier to behavioral change) and a targeted promotional campaign

(addressed motivating factors for behavioral change).

Grouping for ROPS Retrofitting

The TTM

• The Transtheoretical Model of Health Behavior Change (TTM) is one of several behavior change theories that carefully consider the combination of barriers and motivators to effect behavioral change.

• The TTM assesses an individual's readiness to engage in healthier behaviors, and provides strategies, or processes of change to move the individual through the stages of change to action and maintenance.

• It is often referred to as the “Stages of Change” Model.

The Stages of Change

identified by Prochaska & Velicer

Stage Definition Example*

Precontemplation

People are not intending to take action in the foreseeable future, and are most likely unaware that their behavior is problematic

Parents are unaware of how serious the consequences are of having a child as an extra rider on a tractor.

Contemplation

People are beginning to recognize that their behavior is problematic, and start looking at the pros and cons of their continued actions

Parents realize that having a child as an extra rider is hazardous but don’t change the practice.

Preparation

People are intending to take action in the immediate future, and may begin taking small steps towards change

Parents of children who are extra riders are thinking about stopping the practice; may decline the practice a time or two.

The Stages of Change

identified by Prochaska & Velicer

Stage

Action

Maintenance

Definition

People have made specific overt modifications in their life style, and positive change has occurred

People are working to prevent relapse: a stage which can last indefinitely

Example*

Parents have discontinued allowing children as extra riders and have set up safer alternatives.

Parents have developed and are sticking to selfmandated rules relating to no extra riders.

Termination

Individuals have zero temptation and 100% self-efficacy: they are sure they will not return to their old unhealthy habit as a way of coping

Parents do not allow children as extra riders under any circumstance.

How Motivators and Barriers Fit

ROPS Retrofit Program Facts

Ag producers are 800% more likely to die on the job than the average worker

Tractor rollovers are leading cause of death

7 of 10 families have to sell farm

ROPS are 99% effective

ROPS Retrofit Program Facts

1300 tractors retrofitted

Messages

Rebates

800 Number

NY, NH, PA, VT and WI

Barriers and Motivators in

Agricultural Safety & Health

4 research and intervention studies that directly

reference social marketing in agricultural safety and health;

2 studies that identify reasons why parents allow

their children to be exposed to hazardous situations on the farm; and

2 studies that identify reasons why youth engage in

risky behaviors.

Barriers and Motivators in

Agricultural Safety & Health

However, only 2 studies were found that show evidence of systematically researching specific

behavioral change motivating factors.

These 2 research studies support the need for interventions to address both barriers to behavior change and motivating factors for behavior

change.

They also support the idea that it is important to understand where the

target population is within behavioral change models.

Applications to Risk Management

There is evidence from public health fields that research can identify motivators and barriers for adoption of safety strategies.

This same methodology can be used in agriculture to encourage producers to:

Add safety and health to their risk management plan.

Implement the safety and health portion of their risk management plan.

Other PSU Human and Legal Risk

Management Tools and Projects

Farm/Agriculture/Rural Management Hazard

Analysis Tool (FARM-HAT)

Safety and Health Best Practices Resource

Manual and Instructor’s Guide for New and

Beginning Farmers and Ranchers

Organizing and Conducting a Safe Tractor

Operation Workshop

Farm/Agriculture/Rural Management

Hazard Analysis Tool (FARM-HAT)

A gradient scale to evaluate hazards

Insight on how to conduct hazard abatement or correction

Maximize information with minimum amount of text

Quantifiable data

Educational information about physical hazards only

Transition slide

Agricultural Pesticides

Most Protection

Pesticide Storage Areas

1. A secure, separate, storage building, well ventilated with when not in use, approved heat source installed, emergency contact information posted.

2. A secure, separate, lockable storage building, may be left lighting and signage installed.

3. A lockable storage room or cabinet, within another building, locked when not in use, proper signage inside and out, PPE available but not stored in facility.

4. A lockable storage room or cabinet, within another building,

5. Non-lockable storage area, pesticides stored in open building, mechanical equipment, well lighted with proper signage, locked unlocked when not in use, passive ventilation provided, proper unlocked when not in use, poor interior lighting, no signage.

no limited-access, PPE stored with pesticides, no signage.

Least Protection

(also see reverse side)

Safety and Health Best Practices Resource Manual and

Instructor’s Guide for NBFRs

Conduct a safety and health needs assessment

Develop a Safety and Health Best Practices Resource Manual

Develop a Operator/Manager Manual

Conduct train-the-trainer workshops for safety and health best practice principles, strategies and techniques

Promote these resources

This project is supported by the Beginning Farmer and Rancher Development Program of the

National Institute of Food and Agriculture, USDA, Grant Number 2011-49400-30557.

Needs Assessment Results

¾ had 5 years or less of farming experience.

99% indicated a safe and healthful workplace was moderately or very important.

98% indicated they would be willing to assess the safety aspects of their farming operations using a doit-yourself checklist or audit.

Needs Assessment Results

70% expressed a need for training

Interest in hands-on workshops:

9 out of 10 - routine tractor maintenance

8 out of 10 - tractor driving/operations

7 out of 10 - connecting hydraulics or PTOs

25% indicated that they had a current certification in first aid and/or in CPR.

Almost 50% of respondents indicated annual gross sales of less than $5,000.

Progress to Date

Successful partnerships have been established.

Partnering organizations promoted and facilitated a comprehensive safety and health needs assessment.

Survey results are being applied to the development of manuals and workshops.

Workshops focusing on safe tractor driving and hitching have been conducted.

First drafts developed

Operator/Manager Manual on Safety and

Health Management Planning for New and

Beginning Farmers and Ranchers

Safety and Health Best Practices Resource

Manual for New and Beginning Farmers and

Ranchers

Operator/Manager Manual on Safety and

Health Management Planning for NBFRs

Introduction: Developing a management plan

Unit 1. Establishing Safety Policies and Procedures

Unit 2. Identifying and Assessing Hazards and Risks

Unit 3. Preventing and Controlling Hazards and Risks

Unit 4. Educating and Training Employees

Unit 5. Evaluating Training Programs and Resources

Organizing and Conducting a Safe Tractor

Operation Workshop

Develop the Organizing and Conducting a Safe Tractor

Operation Workshop manual

Conduct workshops for producers using the Organizing and

Conducting a Safe Tractor Operation Workshop manual

Promote these resources to potential trainers

This project is supported by the Northeast Center for Risk Management Education, NIFA,

USDA, Grant Number 2010-49200-06201.

Organizing and Conducting a Safe Tractor Operation

Workshop manual

Introduction

Part I: Choosing Instructors, Tractors, Machines and

Driving Courses

Part II: Instructional Content

Part III. Conducting Training Workshops

Part IV: Performance Evaluation Forms

Appendix A: Task Sheets

Conducting Workshops

Hang On!

http://www.extension.org/AgSafety

http://campus.extension.org

Final Thought

What is the cost of an injury or fatality?

http://eoponline.org

THANK YOU!

QUESTIONS?

Aaron M. Yoder – ayoder@psu.edu

Download