County Durham and Darlington Local Health and Social Care Economy Improving health outcomes across England by providing improvement and change expertise County Durham & Darlington profile • Population base served – – @610,000 CD&D • Patient group engagement • 3 Clinical Commissioning Groups – North Durham, DDES &Darlington – 82 GP practices • County Durham and Darlington NHS Foundation Trust – integrated acute / community health care provider – 2 Acute hospitals – Access to six community hospitals – Cross patch Community Service portfolio • Tees, Esk and Wear Valley NHS Foundation Trust – Provides inpatient and community services including mental health • Two local authorities – Darlington Borough Council – Durham County Council Key areas of 7 day development • Urgent care • Frail elderly / LTC • Diagnostics Improving health outcomes across England by providing improvement and change expertise Baseline assessment against the Standards Clinical Standard Gap Analysis 1. Patient Experience In 2013 77% of patients felt involved enough in decisions about their care 4. Shift Handovers Consultant assessment within 14 hours of admission - currently achieving approx 60% National Early Warning score - currently using EWS No MDT team in place Expected date of discharge is not visable on all wards Medicines reconciliations are not always in place Primary and Community care records are not available to inform reviews No Trustwide electronic solution to record handovers 5. 6. 7. 8. Current 5 day/limited services include, Bronchoscopy, CT (pilot 7 day at UHND), Echocardiography, Histopathology, MRI and Ultrasound Limited Interventional Radiology 7 days a week 7 day service available however within the 1 hour timescale is not delivered Not every patient is reviewed everyday by a Consultant 7 days a week. 2. Time to first Consultant Review 3. MDT Review Diagnostics Intervention/Key services Mental Health Ongoing Review 9. Transfer to Community, Primary and Social Care HELS, OT, Pharmacy, Physio and social services are not available 7 days Primary and Community do not always have access to senior clincial expertise eg via phone call 10. Quality improvement A system is needed to document all that are involved in patient care participate in the review of care Improving health outcomes across England by providing improvement and change expertise Bridging the Gap………. Improving health outcomes across England by providing improvement and change expertise Work commenced to date…. • • • • • • • • • • (Standard 2) NEWS SCORE – to be implemented by September 14 14hr assessment after admission – Qtr1 audit undertaken (Standard 3) MDT Pilot on 1 Acute site – looking at a PWC method called “Perform” – August 14 IT Portal (Standard 5) 7 day diagnostics – Pilot over winter (Standard 9) Additional Community staff 7 days – Pilot over winter Improving health outcomes across England by providing improvement and change expertise Progressing the Baseline Assessment Support for CD&D initiatives e.g. Frail Elderly MDTs 1. Inform Resilience Planning 2. Inform 7DS future priorities CDDFT Assessment Outcomes Improving health outcomes across England by providing improvement and change expertise Drivers for Change • Frail elderly and over 75s identified as a priority in Darlington and increasing demographic shift • Unscheduled care pressures • Better Care Fund • Prime Ministers Challenge Fund • ‘Avoidable Admissions DES’ in Primary Care • CCGs to identify £5 per head of population transform care/invest in additional services and prevent unplanned admissions Improving health outcomes across England by providing improvement and change expertise MDT development • Mandate to proceed from all organisations (health, social care and voluntary sector) • A detailed process flow is being developed • Identifying links to ‘Primary Care Enhanced Service – Avoiding Unplanned Admissions’ – Ensure MDT is complimentary • Developing ‘enabling’ functions (estates, IM&T, information governance, workforce) Improving health outcomes across England by providing improvement and change expertise All in locality and managed by primary / community care Co-ordinator – Community Matron 111, NEAS , A&E Practice MDT (phase 1) GP Practice Nurses Community Nurses Social worker Specialist Nurses Third Sector (Monthly) Rapid Access Clinic - 7day Diagnostics - Front of House Escalation MDT (Phase 2) Geriatrician RIACT Social care Mental health SPA (Daily) Improving health outcomes across England by providing improvement and change expertise Problems 1. GP practice DES – ensuring linkages and avoiding duplication 2. Information Governance – sharing of information • Data Analysis to inform design • Service sharing of patient information 3. Workforce • Geriatricians • Radiography • Community Matrons Improving health outcomes across England by providing improvement and change expertise Resilience Planning – Current Priorities (ongoing) • Emergency Inpatient MDT operating 7 days (standard 3) • Further diagnostics over 7 days (standard 5) • Additional Community staff to support 7 days (standard 9) • Community Matrons • Specialist Nurses Improving health outcomes across England by providing improvement and change expertise