PRESENTATION TO ASPECT
NOVEMBER 8, 2013
EPBC Introduction
• Launched April 2, 2012
• 85 WorkBC Employment Services Centres (ESCs) in
communities across the province
• Over 100 Satellite Offices - outreach & itinerant services
• Services to any unemployed British Columbian
– full suite of services, including for specialized
populations (eg: Youth, PWD, Aboriginal)
• Administered by 73 contracts each responsible for a
geographic area
• Budget 2013/14 :
LMDA: $221 million
Provincial: $55 million
Slide 2
Employment Program of BC
Key Components
• Assist British Columbians in obtaining sustainable
work opportunities as quickly as possible with a
focus on individuals’ strengths and abilities
• Responsive to economic conditions, labour market
changes and local needs
• Deliver employment and labour market services in
partnership with other provincial ministries,
community organizations and employers
3
The Employment Program of British Columbia
Employment Program of BC
Key components cont’d…
• Single point of entry of integrated employment and
labour market services and supports to clients,
employers and communities
• Specialized services to all eligible clients through
every ESC across the province
• An information management and technology system
that supports integrated service delivery and
performance management
4
The Employment Program of British Columbia
Basic Eligibility Criteria
Basic Eligibility:
Clients must be confirmed as Unemployed and legally eligible
to work in BC.
Clients who meet Basic Eligibility can:
• Participate in Employment Focused Self-Serve group Workshops
• Receive Job Search and Job Start Program Financial Supports ,
when determined essential by the EPBC Service Provider
• Access Case Management if assessed as needing more than
Self-Serve Services alone
Clients Served
EI Clients
BCEA Clients
Specialized Populations
General Clients
Clients Receiving Services
•
EPBC
launch*
•
Client volumes have surpassed pretransition levels
113,477 people have received EPBC
services since the program start
•
•
•
•
•
Of these: 83% (94,276) received
services through an employment case
manager
11% (12,184) are non case managed
apprentices
the balance (6,387) benefited from self
serve services available through
EPBC
65,121 people were actively receiving
services through EPBC
Specialized populations represent
65% of all active case managed files
Data on this slide is for the period
ending September 30, 2013
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Employment Outcomes
• 23,963 Employment
Outcomes and 538
Community Attachment
Outcomes (e.g. Unpaid
work experience)have
been achieved.
• 45% of clients who no
longer in case
management have
achieved an employment
outcome.
Data on this slide is for the period
ending September 30, 2013
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EPBC Client Distribution
Non
Specialized
Population
36%
Specialized
Population
64%
• Specialized
Populations
continue to
make up
over 60% of
case
managed
clients
• This percent
has
remained
steady since
reporting
commenced
Average Client Tier Distribution
Tier 4
10%
Tier 1
2%
Tier 2
44%
Tier 3
44%
•
Tier 2 & Tier 3
clients continue
to account for the
majority of case
managed clients.
•
Even with Job
Search and Job
Start clients being
counted as Tier 1,
there has not
been any
increase to this
client category.
Percent of Case Managed Clients by Specialized
Populations Type
•
Each
specialized
population has
been growing
steadily Since
program
launch
•
Clients who
self-identified
as Youth or
Persons with a
Disability
continue to be
the top two
categories in
all Specialized
Populations
What does all of this mean?
• Client volumes have risen steadily since EPBC launch and now similar
to 2009/10 levels
• Over half of active cases are in Tiers 3 and 4 but less than 10% of
clients are in some form of long-term service intervention
• Nearly 80% of clients receive only case management and ESS topics
• While Placement, Supplemental, and STOC managed services are
to
shown to lead to higher client outcomes,Year
only
a small percentage of
Date
clients access these services
Risks
• Underutilization of the full range of program services clients may need
and be eligible for
• Clients from specialized populations may not be receiving services
designed to support them in attaching to the labour market
• Referral levels to specialized services impacts sub-contractors ability to
remain operational (e.g. Customized Employment)
Year to
• Budget risks associated with ongoing program
budget under-spending
Date
• Unknown impacts of LMA negotiations
Moving Forward
•
The Ministry remains committed to work towards resolving concerns
associated with fee structure and streamlining administrative processes
•
A joint strategy with Contractors is being developed on resolving the
outstanding program risks as demonstrated by data analysis is needed,
in particular:
– Clients receive services they are eligible for and need to move to
employment,
– Clients with barriers to employment, such as those from Specialized
Populations, receive supports to improve their employment readiness; and
– Service delivery partners are supported in the delivery of services to all
clients.
• Continuing to leverage Best Practices
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Beyond Barriers Symposium
• February 25, 26 and 27th 2014 in Vancouver,
Sheraton Wall Centre
• Offering a variety of workshops and expert
that relate to the Specialized Populations and
the EPBC Program overall.
• Requesting feedback from contractors and
service providers on the topics and speakers
Slide 15
Community and Employer Partnerships
Vision: Increase employment and work experience outcomes in
communities through partnerships, shared information and innovative
practices
Budget 2013/14: $8 million
Job Creation Partnerships:
• funding to organizations for local projects to provide benefits to the
job seeker, community and the local economy
Labour Market Partnerships:
• Funding to organizations to address local labour market or human
resources issues through strategic partnerships with other labour
market stakeholder organizations
• Employer Sponsored Training (EST) - financial assistance to
employers to support training activities for employees who would
otherwise lose their jobs
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BC Centre for Employment Excellence
• Single coordination point for research and innovation
• Sharing best practice resources, tools and training for
employment services sectors and employers
• $2 Million over three years
• Garnered attention nation-wide
Slide 17
QUESTIONS?
Page 18