March 2011

This presentation is divided into 4 sections:
1. Our History
2. Current Context
3. Whānau Ora & Tu Tama Wahine o
Taranaki
4. The Future - What Next?
Tu Tama Wahine i te wā o te kore
The origin of Tu Tama Wahine o Taranaki, dates back to 1881 and the plunder of Parihaka, where
clear instructions were given to the remaining women to continue on with the work of our
Tupuna and take on the roles and responsibilities of men in upholding Tikanga Maori and
maintaining the care and wellbeing of whanau.
The name Tu Tama Wahine o Taranaki was placed upon the organisation by the late Matarena
Rau-Kupa (Aunty Marj OBE) and Dr Huirangi Waikerepuru in recognition of the work being
undertaken by its members to manaaki Taranaki whanau and to continue
to challenge the practices of the coloniser.
To reclaim, retain and re-align whanau to Tikanga Maori.
Sir Maui Pomare
Te Rangi Hiroa (Sir Peter Buck)
Te Kitenga: He waka eke noa kia puawai te pae oranga o nga
paaharakeke o Taranaki.
Vision:
Taranaki whanau have a secured sense of identity
and connection to each other where all are able to
contribute and participate in the maintenance of
a peaceful, prosperous community.
Mission:
To protect and promote Tupuna knowledge as a
means to support the liberation and development
of whanau, hapu and iwi.
To uphold TTW as a Kaupapa Maori values based
organisation, with a commitment to achieve
excellence in all areas of practice and service
delivery.
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To uphold Taranaki tikanga

To positively transform the lives of whanau who
come into contact with TTW

To contribute towards hapu and iwi development
and tangata whenua liberation through providing
social service support and cultural education.

To inform practice through evidenced based
research
Ko Wai Matou? Who are we?

Kaupapa Maori Social Service and Community Development organisation.

Operating for over 21years throughout Taranaki.

Premises are located in the Old Barrett Street Hospital Complex (approx 10
years)

TTW works holistically with whanau, across all sectors.

Currently hold 20+ service level or project based contracts and employs 28 staff

All services are underpinned by Taranaki Tikanga and a strong Cultural
Competency Framework

Staff members occupy a number of positions on boards and
collaborative groups both locally and nationally
Hei Whakarapopoto:
Annually work with 600+ whanau and
individuals, representing all hapu within
the Taranaki district and iwi throughout
Aotearoa.
Work across all ethnic groups and ages.
Organisational Stats:
75.4% Maori
2.6 % Pacific
8.8% Tauiwi
13.2 % Not Stated (2009)
Tu Tama Wahine o Taranaki Inc.
Whanau Ora Current Service Streams (2010-2011)
Family
Violence
Whanau
Support
Social Work
Parenting
Tamariki and
Rangatahi
Services
Counselling
Mental Health
Community
Development
Cultural
Training and
Development
Research Arm
Rongoa in
development
Tu Tama Wahine o Taranaki Inc.
Whanau Ora Current Service Streams (2010-2011)
Family Violence
Whanau
Support
Social Work
Parenting
Tamariki and
Rangatahi
Services
Counselling
Mental Health
Community
Development
Cultural
Training and
Development
Research Arm
Men, Women's
and children's
programmes
Intensive Social
Work for
whanau
Incredible years
Parenting
programme
Advocates for
children and
young people
Individual and
whanau therapy
Needs
Assessment
Service Coordination
(Pakeke)
Crime
prevention and
Community
Education
Cultural support
and supervision
Development of
cultural
framework and
competencies
2009-2012
Health
Research
Council NZ
Whanau Project
Family violence
Whanau ora
Support Worker
Kaitoko
dedicated
whanau support
worker
Toolbox
parenting
Programme
3 x social
workers in
schools
Clinical
Supervision
Mental Health
Services for
Older people
School
Prevention
programmes
Whakairo and
Raranga
External family
violence
Training
2010 -12 HRC
Rangatahi
Resilience
project
Leadership and
membership in
local, regional
and national
networks
Strengthening
Families
Fatherhood
programmes
After-school
programmes
Collaborative
Iwi and
Community
events
Cultural
Oversight:
monitoring and
evaluation
External
Evaluation
Motherhood
programmes
Fresh Start
2010 Tupu Ake:
Rangatahi
Programme
Sponsorship of
community
events
Te Rito Family
Violence
Co-ordinator
Children who
witness family
violence
programme
Rongoa in
development
He Pātai: Questions?
Let’s dispel some common myths:
Whanau Ora has the potential to be everything to
everyone
2. That “Whanau Ora is separatist & racist”
3. That “Whanau Ora” has heaps of $$$
1.


We can’t do it alone
Whanau Ora is not the answer to everything
But, it is a good start to enabling us to work cooperatively with one another to realise the goals and
aspirations of Taranaki Ora.
We must be aspirational,
have a phased approach
which is meaningful, relevant
and practical.
It’s not a new name or a new Kaupapa… but
Since 2009, Whānau Ora now has a National identity, agenda and key
dates:

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National Taskforce established (June 2009) , Report
released (April 2010)
Expressions of Interest (Closed July 2010)
Tu Tama Wahine o Taranaki and Tui Ora Ltd announced
among 25 Provider groups as Whanau Ora Providers
(Oct 2010)
Letter of Engagement (February 2011)
Taranaki Whanau Ora Programme of Action (31/05/11)
Taranaki Whanau Ora Business Case (30/06/11)
Te Kitenga: He waka eke noa kia puawai te
What is Whanau Ora?
pae orangeapproach
o nga paaharakeke
o Taranaki.
Whanau
is an inclusive
to providing
“A futureOra
where
services
to families across New
whanauand
areopportunities
selfTaranaki
whanau
have a
Zealand.
It
empowers
families
as
a
whole,
rather
determining; living
secured
sense
of identity
than
focusing
separately
on
individual
family
healthy lifestyles;
and connection to each
members and their problems.
participating fully in
other where all are able
It requires multiple Government agenciestotocontribute
work
society and in Te Ao
together with families rather than
separately
with
and
participate
in the
Maori;
and
are
individual family members.
maintenance of a
economically
secure,
It will be available to all familiespeaceful,
in need across
New
prosperous
cohesive, resilient and
community.
Zealand.
Source TPK Retrieved March 2011 http://www.tpk.govt.nz/en/in-focus/whanau-ora/faq/
strong.” Hon Tariana Turia, February 2011
TTW Governance and Management 2010
The POA articulates the strategic direction
and whanau ora approach
6 Focus Areas:
1.
2.
3.
4.
5.
6.
7.
Relationship Management
Infrastructure
Integrated Contracting
Workforce & Practice Development
Monitoring and Evaluation
Action Research
Innovation
1.
Strengthening Internal Infrastructure and
Services
2.
Strengthening Social Service / Health
coordination & integration
3.
Strengthening Community Response




Review of Cultural
Competency Framework to
align with Whanau Ora
principles
Implementation of Whanau
Ora intake, assessment,
planning, co-ordination
process.
Redistribution and
identification of staff roles,
streamlining of services.
Identification of key liaison
and coordination positions.
INTAKE
ASSESSMENT TEAM
ASSIGNMENT TO TEAM
FV Team Leader
& Community Liaison
SW Team Leader
& Community Liaison
Cultural Team Leader
& Community Liaison
Mental Health Team
Leader
& Community Liaison
Whanau Ora Navigators
specialising in Family
Violence
Needs assessment
Whanau / Individual
planning
Implementation and service
coordination
Whanau Ora Navigators
specialising in Social
Work Support
Needs assessment
Whanau / Individual
planning
Implementation and
service coordination
Whanau Ora Navigators
specialising in Maori
Interventions
Needs assessment
Whanau / Individual
planning
Implementation and
service coordination
Whanau Ora Navigators
specialising in Health
Needs assessment
Whanau / Individual
planning
Implementation and
service coordination
SPECIALISED SERVICES: Family violence, Counselling, Rongoa Services, Youth resiliency programmes...
Review
Exit
Review
Exit
Review
Exit
Review
Exit
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Hoani and Aroha have 3 children.

Although the whanau were living outside of their tribal area
they had strong but unrecognised (by them) whakapapa to
several Taranaki iwi.

This whanau was referred to TTW by CYF.

Aroha was in part time employment and carried the entire
responsibility of managing the household in all its aspects
because Hoani had abandoned his responsibilities as a father,
parent and husband.

Hoani had a chronic back injury and had defined himself as
“sick”, therefore incapable. Although Aroha was attempting to
lead the whanau she felt “bogged down” and was physically
and emotionally exhausted by Hoani’s lack of support and
continual undermining of her efforts. This whanau was existing
on Aroha’s part-time wages supplemented by Working for
Families entitlements.
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Hoani was particularly embittered about the “State” and in
particular ACC’s refusal to recognise that he had sustained a
work related back injury (which had actually occurred while
he was at work and required hospital treatment before and
after the incident).
Their 2 boys were identified and diagnosed with ADHD, and
periodically one was placed in a state resourced respite care
facility which had been extended for several months.
Both boys were disruptive at home, at school and in the
community, were truant, with one in particular running away
from home and school.
Child and Adolescence (TDHB) were also involved with these
children.
Whanau Case Study One (cont)
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Accompanied to GP - to secure the referral to ACC (G.P. had been refusing for
many years to give Hoani a referral because Hoani was perceived as being
aggressive when making his request).
Kaimahi visit to ACC to advocate the removal of the trespass notice on Hoani
from ACC premises.
Accompanied to ACC - on several occasions. Secured recognition by ACC for
the injury and ongoing complications and ACC entitlements.
Accompanied to Work and Income to ensure they were receiving their correct
entitlements (Their financial situation began to improve). Their unregistered
and unwarranted vehicle was brought up to date.
Dental treatment was accessed for Hoani, with a full dental reconstruction.
School resources, sports and full school uniforms were provided by the
organisation for the children so that they blended in with their peers.
Advocacy meetings were undertaken at school and in truancy forums.
Hoani attended Maori Men’s Family Violence Education Programme with TTW
(for over a year) – Hoani was referred to this programme because he had
physically assaulted a child where he came to the attention of CYF and Police.
He remained in denial about this assault for several months often blaming the
child for his violence before finally admitting and then disclosing previous
assaults on his son.
Whanau Case Study One (cont)

Although he wasn’t physically abusive to Aroha he was psychologically and
emotionally manipulative, often using the children to undermine Aroha and her
attempts to reduce the chaotic lack of boundaries within the home. Hoani began to
recognise the need for them both to work together at parenting and to establish
tikanga within the home.

Children attended TTW ‘After School Programmes’; a variety of enrichment and
resilience building programmes based around Mana enhancing tikanga activities. The
children were responsive and enjoyed the attention where it became obvious to
facilitators that Manu was a particularly bright child who was not being approached
correctly at school or home.

Housing (5 people living in 2 bedroom house) - Housing New Zealand were
approached on several occasions for a new home for this family. This was
unsuccessful however the whanau was supported to secure private accommodation
of a 4 bedroom home, closer to facilities.

Aroha was supported to secure new employment closer to her home.

Hoani was encouraged and supported to return to his Hapu, for close to a month
where he was in wananga and was involved in various Hapu activities. With all the
“little” victories the whanau had been experiencing it was at this point that Hoani felt
his mana was enhanced.

During the period TTW was involved with the whanau there were numerous
crises involving the Hoani’s interaction with Aroha and the children which were
dealt with as they arose. These were also used as teaching opportunities to
strengthen the family’s ability to work together as a team. Aroha felt she was
able to relax and relinquish some of her controlling behaviours as Hoani’s reexercised his parenting responsibilities.

The above actions are only a sample of some of the interaction which took place
with this whanau. TTW kaimahi worked with this whanau for over 18 months.
There were several points throughout their involvement with TTW where the
whanau met to discuss possibilities and directions they could take together
(planning sessions). These children were on a pathway towards possible
removal from their home by CYF, the boys were on a pathway towards
expulsion from school and heading towards youth justice, Hoani was heading
towards incarceration for his assaults on their son and Aroha was heading
towards Mental Health services.

To date this whanau is no longer under CYF or Police scrutiny; the children are all
attending school. Hoani is engaged in part-time study and Moana has full-time
employment.
There were several victories for this whanau
because, Kaimahi:
1. Were prepared to take the time to gain their trust;
2. Were skilled in recognising the complex weave of
this particular whanau;
3. Did not get side tracked into “doing for instead of
doing with”; and
4. Were able to empower the whanau to take charge
by walking alongside them for an extended period
of time.

Better communication and a coordinated
effort to achieve a “double door” approach
to whanau centred services.

Identification of clearer care pathways and
information sharing between TTW and
Health providers.

TTW Health liaison representative.

Lead by example – emphasis on Kaupapa
Maori Models of Practice

Family Violence training
Provision of:
 Dedicated ‘Social Service’ Forum
 ‘Whanau’ Focus Group
 Community Workshops – themed forum
designed to capture the needs and
aspirations of:
1.
2.
3.
4.
Wahine
Tane
Kaumatua
Rangatahi
He Pātai: Questions?
Coexistence
Self Reliance
Lowest level, where
organisations are
self reliant and no
formal
communication
Communication
Shared
Information
Common form of
working, informal
meetings and
information
Cooperation
Co-ordination
Shared
Resources
Shared Work
Involves more
formalised
meetings and
exchanges to
achieve collective
goals
Sharing on Regular
basis
Collaboration
Shared
responsibility
Formal partnership
Regular exchanges
and specific
undertakings
Shared policies &/or
practices
Autonomy further
attenuated
Autonomy further
attenuated still
Working on projects
together
Working together on
common goals
Skills in service coordination particularly FV and MH services
Facilitation and support to develop relevant cultural competency framework for
organisations
Formal relationships to support the delivery of specified whanau ora services.
Staff development.
Clinical Whanau Ora governance and liaison
A research arm that informs best practice and provides evidence base.
A knowledge base that would allow for the further development and evaluation
of whanau centered services.
The ability to coordinate Maori specific strategies into care initiatives.
Projects and Initiatives that address:
 Family Violence
 Social Justice, Cultural re-claimation and
Community Development
 Education, Training and Employment
 Being healthy and enjoying a high standard
of living
 Providing “Evidence Based” research.

Social Service Case
Management Forum

Kaupapa Maori Kaumatua
care facility

Men’s Whare

Nurturing Centre
Whanau Ora has selected: Tu Tama Wahine o
Taranaki and Tui Ora Ltd to lead in the coordination of family-centred services in Taranaki.
What Whanau Ora means to us is the realisation of
Taranaki Ora!
The success and sustainability of Taranaki Ora
is dependent on mutual effort and commitment.
He Pātai: Questions?