Emotional Intelligence - Lawyers Assistance Program of British

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Emotional Intelligence
Presented by the Lawyers
assistance Program
Facilitated by Robert
Bircher
1
The Concept of
“Intelligence”
• Most people take this to mean I.Q.
which is an attempt to measure
cognitive capacity and functioning
• The two most common I.Q. tests
are the Stanford-Binet and the
Wechsler adult intelligence scale,
both yielding age adjusted scores
with a mean of 100 and a normal
range of 85-115
• While it is useful to predict who
will do well at school longitudinal
research reveals it is a poor
predictor of life success
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I.Q. and E.Q.
• Example-an equal number of
middle aged men of high and low
I.Q. are chronically unemployed
• There is no correlation between
I.Q. and salary, productivity, or
status (among college graduates)
• High I.Q. is not associated with
happiness in friendships, family or
romantic relationships
• This has stimulated interest in
what other abilities are factors in a
successful life
3
I.Q. and E.Q.
• Emotional Intelligence addresses
the emotional, personal, social,
and survival dimensions of
intelligence, which are more
important for daily functioning
than cognitive intelligence
• Most people would call it
“common sense”
• Defined as “an array of personal,
emotional, and social
competencies that influence one’s
ability to succeed in coping with
environmental demands and
pressures”
4
Components of Emotional
Intelligence
• See addendum #1
• There are several ways to measure
Emotional Intelligence
• Arguably the best test is the BarOn EQ-I (reviewed by Buros
Mental Measurement Yearbook)
• Normed on about 10,000
individuals (in 15 countries and
extensively studied) we will use
the EQ-i:s (which is a shortened
version but nonetheless very
accurate)
5
Measuring Emotional
Intelligence
• Unlike I.Q. Emotional
Intelligence can be changed and
increases with age, gender is also
a factor
• The Bar-On EQ-i:s has a built in
positive impression scale (to
correct for overly positive
responses) and validity index
which checks for inconsistent
responses
• Provides a score for total EQ and
converts raw scores to normed
scores similar to I.Q.
• Provides 5 subscales
6
Measuring EQ using the
Bar-On EQ-i:S
• Intrapersonal Scale-assessment of self
awareness and self expression
• Interpersonal Scale-assessment of social
awareness and interpersonal relationship
skills
• Stress Management Scale-assessment of
emotional management and regulation.
• Adaptability Scale-Skills involved in
change management
• General Mood-emotional skills that fuel
the self motivation needed to set and
achieve goals
7
EQ-Interpreting results
• E.Q. can be improved through training
and remedial programs and therapeutic
interventions
• Clinical uses:
• Provides a more accurate map of a
persons emotional life-which is tangible
and measurable like depression
• Can explain why people are having a
problem and what in area of their
emotional life
• Specifically targets whether a problem is
interpersonal or intrapersonal and how
adaptable they are to change
8
EQ-Interpreting Results
• Accurately measures Stress
Management Skills
• Accurately measures Adaptability
• Can explain lack of success (with
some precision) in spite of high
I.Q. which most Lawyers have
• Can help in career choices, can
identify problems in work and
personal relationships in an
objective way
• High EQ is highly correlated with
leadership success, academic
success, and job performance
9
Improving EQ
• Optimizing People: A practical
guide for applying EQ to improve
personal and organizational
effectiveness-Handly(1999)
• The EQ edge: Emotional
Intelligence and your SuccessStein(2001)
• Emotionally Intelligent Living –
Orme(2001)
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Steps to Completion
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1. Read instructions carefully
2.Use ball point pen
Scoring-Read Instructions carefully
1-26 in shaded boxes 27-51 in white
boxes
Add columns A to G
F is the sum of A to E divided by 5
Do inconsistency index
Transfer raw scores to front(male) or
back(female) of Interpretive guide
Circle Normative number (SS) beside raw
score
Transfer (SS) scores to pages
5,7,9,11.13,15 in interpretive guide (total
EQ is on page 4)
Read interpretation
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