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Module 9 Develop supporting programmes
Session structure
• Definition
• Overview
• Actions
• Challenges
• Outputs
• Exercise
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Module 9 Develop supporting programmes
Definition
Supporting programmes are actions that are important in
ensuring drinking-water safety but do not directly affect drinkingwater quality (e.g. training and management practices)
3
Module 9 Develop supporting programmes
Overview
Organizational
culture
Staff training &
continuing
education
Research
Hygiene and
sanitation
Effective
WSP
Equipment
upgrade &
maintenance
4
Module 9 Develop supporting programmes
Actions
Identify what help is needed
Review and revise existing
supporting programmes
Develop additional
programmes
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Module 9 Develop supporting programmes
Key points
• WSPs are not just a step-by-step process guaranteeing safe
water
• Personal accountability and responsibility are essential
components
• Broader stakeholder engagement is vital
• Organizational commitment is fundamental
• Proactive communication between operators and
management
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Module 9 Develop supporting programmes
Challenges
• Human resources
• Equipment
• Financial resources
• Support of management
• Little “buy-in” that procedures and processes are part of
WSP
• Cultivate a culture of fair blame
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Module 9 Develop supporting programmes
Outputs
Procedures and programmes
Facilitator to add photograph of workshop participants taken on
day 1.
Note: training is a supporting programme
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Module 9 Develop supporting programmes
Exercise
• In small groups
• 25 minutes
• Review example quotations
• What assumptions can be made from the quotes?
• Are the comments positive or negative?
• How might this hinder or enthuse WSP implementation?
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Module 9 Develop supporting programmes
Summary of WSP stage 4 – management and communication
Prepare
management
procedures
(Module 8)
Normal conditions
Incident conditions
Unforeseen, emergency conditions
Develop supporting
programmes
(Module 9)
Activities that support people’s
skills, knowledge and commitment
to WSP
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