TRAVELER COMMUNICATIONS Presenters: Hillary Easley, Travel Manager University of Penn Toby Solovey, Senior Account Manager World Travel Inc BEST PRACTICES • HOW ARE TRAVELER’S INTRODUCED TO WORLD TRAVEL AND OUR SERVICES? • HOW ARE TRAININGS SCHEDULED? • ARE TRAININGS MANDATORY? • WHAT IS THE TRAVELER’S RESPONSIBILITY TO BEGIN USING WORLD TRAVEL, INC.? • HOW WERE ABLE TO BRING ALL DEPARTMENTS ON SUCCESSFULLY? BEST PRACTICES • AS A TRAVEL MANAGER, DO YOU RECEIVE OUR WORLD TRAVEL NOTIFICATIONS? SUCH AS CTSN, TRAVEL ALERTS & TIDBITS? BEST PRACTICES • DO YOUR TRAVELERS USE OUR AUTOMATED ALERT NOTIFICATIONS WHEN TRAVELING? • WorldMobile? • FlightStats? • TripAlerts? BEST PRACTICES • DOES THE UNIVERISTY OF PENN UTILIZE WORLD TRAVEL INC’S CUSTOM TRAVEL PORTAL CITE OR AN INTERNAL SITE THAT IS SPECIFIC TO TRAVEL? THANK YOU