Transforming Public Services Presentation to East Midlands Councils Wednesday 10th July William Burgon Policy and Commercial Advisor, Cabinet Office Transformation What We Mean Transformation = Structural Change 2 Transforming Public Services Transformation Significant financial constraints Restrictive bureaucracy Untapped commercial potential 3 Transforming Public Services Transformation Case for Change High quality services fit for the 21st Century Motivated and empowered staff Revenue generation for HMG and the taxpayer Transformation Strands of Work Digital Services Alternative Models Commercialisation Workplace 4 Transforming Public Services Transformation Cross Government Transformation is taking place across government 5 Transforming Public Services Commercial Models Mission We help identify, develop, and deliver the best business models to achieve better public services Higher quality services 6 Transforming Public Services Improved value for money Better deal for citizens Commercial Models Principles Our work is driven by a number of core principles, which guide how we deliver projects 7 De-layer service delivery Move decisions closer to users Realise commercial opportunities Recognise each service is unique Partner with the right organisations Promote and protect public service ethos Transforming Public Services Commercial Models Approach Each opportunity, whether in central government or in the wider public sector, is approached on its own merits 8 Engage Identify Support Departments Direct contact Advisory Arms Length Bodies Controls Delivery Wider Public Sector Events Funding Transforming Public Services Commercial Models Types of Model All models have their own advantages and disadvantages; in each instance, we explore which is most appropriate and how it should be applied De-layer service delivery Move decisions closer to users Realise commercial opportunities Recognise each service is unique Partner with the right organisations Promote and protect public service ethos HMG Joint Venture Outsourced HMG In House 9 HMG / Private Transforming Public Services HMG / Mutual HMG / Mutual / Private Service contract Mutual Mutual JV Privatise Commercial Models Successes We have recorded some impressive results already, with a lot more to come within the lifetime of this Parliament Live Projects in 12 Departments Best Management Practice Energy for Growth MyCSP 120 Emerging or Established Mutuals £10m Mutuals Support Programme 10 Transforming Public Services Commercial Models Contact Us Read more on GOV.UK and the Mutuals Information Service, or get in touch with the team Online Search ERG on GOV.UK mutuals.cabinetoffice.gov.uk Twitter @mutualsgovuk Email commercialmodels@cabinet-office.gsi.gov.uk 11 Transforming Public Services Transformation Q&A Q&A 12 Transforming Public Services