Lync Server 2013

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Lync Server 2013 | Part 2

Architecture and Deployment Changes

Richard Oertle

Subject Matter Expert www.NetComLearning.com

NetCom’s Average Instructor Rating: 8.7/9 www.netcomlearning.com

Webinar Overview

• Monitoring Improvements

• Topology Changes

• Operating System and Processor Support Changes

• New Disaster Recovery and High Availability Features

• New Conferencing Features

• New Features for External User Access

• New Archiving Features

• New Persistent Chat Server Features

• New Conferencing Changes

• Enterprise Voice Changes

Monitoring Improvements

• Geo-availability monitoring

Monitor end-user scenarios from different geographical regions

Uses multiple System Center Operations Manager (SCOM) agents, inside or outside the data center, to run synthetic transactions at regular intervals.

• End-to-end scenario availability and other reports

Using SCOM data warehouse and reporting engine

• Rich error reporting for synthetic transaction failures

Robust Server/Client Environment

Communicating and connecting in Lync

Collaborating using voice and video in Lync

Lync is available virtually anytime, anywhere on almost any device

 Find, connect, and communicate with

Microsoft Office users

 Connect and communicate with external users

 Manage Lync IM & presence and persistent chat features

 Lifelike video experience with multi-view video and higher resolutions

 Web conferencing

 Voice conferencing

 Office integration

 Lync is available on a variety of mobile devices

 Lync is available on the web

 Lync is available on room systems

 Lync as a Hosted Service

Virtual Desktop Infrastructure

The storage and execution of a desktop workload (operating system, applications, and data) is centralized on a virtual machine in the data center

Remote Desktop

Client

Presentation of the UI is managed via a remote desktop protocol (such

Remote Desktop

Servers as Remote Desktop Protocol (RDP) or Independent Computing

Architecture (ICA)) to client devices

Topology Changes

• Server Role Consolidation

• IPv6 Support

• Lync Hybrid Deployment

• Office Web Apps Server

• Director Role Changes

• Enterprise Voice Topology Changes

IPv6 Support

IPv4 depletion has caused enterprises to start planning for transition to IPv6 seriously

• Exponential growth of mobile devices has forced carriers to start issuing IPv6 addresses

• Goals for this release :

Lync scenarios work well in a dual-stack IPv6/IPv4 environment

IPv6capable: If IPv4 is disabled from the network, Lync should continue to work for all the basic functionalities

• Recommend converting entire deployment to Lync Server

2013 before enabling IPv6, for simplifying interoperability

Office Web Apps Server

Topology 1: Office Web Apps Server is installed on-premises and in the same network zone as Lync Server 2013

Perimeter network

Back End High Availability

HA/DR Feature Support Matrix

Feature

Peer-to-peer (all modalities)

HA DR

YES YES

Feature

Planning Tool

Presence YES YES

Conferencing (all modalities) YES YES

Public Switched Telephone

Network (PSTN) Voice

UCWA

Archiving

Call Detail Record (CDR)

/Quality of Experience (QoE) federation

Public IM Connectivity (PIC) routing

Unified Contact Store (UCS)

Topology Builder

Lync Server Control Panel

YES YES

YES YES

YES NO

YES YES

YES YES

YES YES

YES YES

YES YES

Conferencing Auto

Application (CAA) /

Personal Virtual Assistant

(PVA) / GVA

Response Group Service

(RGS) / Call Park Server

(CPS) / Client Access server

(CAS) /Enhanced 911

(E911)

Call Admission Control

(CAC)

Extensible Messaging and

Presence Protocol (XMPP)

HA

YES

YES

YES

YES

YES

YES

DR

YES

YES

YES

NO

NO

YES

New Conferencing Features

• Office Web Apps Server

• Multi-View Video

Office Web Apps Server

• Using the new WAC-based Office Presentation Service, present your PPT presentation in a Lync meeting

Advance through slides and animations or bring up thumbnails for quick navigation

Annotate and telepoint on the presentation

View speaker notes as you present

Adjust meeting options to control whether meeting participants can navigate through slides on their own or annotate presentations

• Synchronously play embedded multimedia files in PowerPoint decks (New!)

Support for Windows Media Video (WMV), H.264, and non-native content (e.g., You Tube Video) up to 20 megabytes (MBs)

Meeting participants are automatically muted during video playback

Presenter can play, stop, and seek to a specific location

Multimedia will not be recorded at full fidelity

• Interoperates seamlessly with Lync 2010 clients

Multi-View Video

New Features for External User Access

• Extensible Messaging and Presence Protocol Changes

• Mobility Support for Mobile Clients

Extensible Messaging and Presence Protocol

Changes

New for External Users:

• Extensible Messaging and Presence Protocol (XMPP)

Changes

XMPP Proxy and Gateway

XMPP Federation is optional

Add contacts from XMPP-based partners for IM and Presence

• Mobility Support for Mobile Clients

Using Applie iOS, Android, Windows Phone, or Nokia mobile devices

Send and receive IM, view contacts, viewing Presence

Use Voice features: click to join, call via work, single number reach, voice mail, missed call notivication.

Mobility Support for Mobile Clients

Contacts

• Photo contact list, contact card, enterprise search, distribution groups

Presence

My status, contact presence

Instant Messaging (IM)

• Point to Point (P2P) IM, group conversations

Audio Conferencing

Meetings environment, click to join audio conference

Voice

• Single number reach, call forwarding setting, voice mail

Support for on-premises and Microsoft Office 365 iOS

New Archiving Features

• Collocation of Archiving Role

• Exchange Integration

• Whiteboards and Poll Archiving

Collocation of Archiving Role

Lync 15 Server Mailbox Hold Policy –> Archiving Policy

Get Mailbox Hold

Policy

AD

Lync Server

Front End

Web

Conference

Archives

Lync Server

Front End

Lync Server

Front End

Session Transcripts

Session Transcripts

Session Transcripts

(Optional) Archiving Db for archiving users without

Exchange 15 mailboxes

Exchange 15 Server

Mailbox Server

Exchange Store

What is Archived

 In-meeting instant messages

(IMs)

Meeting join/leave activities with roles

PowerPoint file sharing activities

Handouts

Whiteboard (new)

Poll (new)

High Availability (new)

 No more archiving server role

Fails over with Front End server

In flight session archives replicated to multiple Front End servers

SQL mirroring support

Exchange Integration (new)

Single archiving policy (mailbox

 hold)

Archives stored in Exchange user mailboxes

Discovery and Preservation across

Exchange, Lync, and SharePoint

Disaster recovery

On-Premises and cloud

Requires Exchange Server 2013

Exchange Integration

Exchange Integration (new)

• Single archiving policy

(mailbox hold)

• Archives stored in

Exchange user mailboxes

• Discovery and

Preservation across

Exchange, Lync, and

SharePoint

• Disaster recovery

• On-Premises and cloud

• Requires Exchange Server

2013

Lync 15 Server Mailbox Hold Policy –> Archiving Policy

Get Mailbox Hold

Policy

AD

Lync Server

Front End

Web

Conference

Archives

Lync Server

Front End

Lync Server

Front End

Session Transcripts

Session Transcripts

Session Transcripts

(Optional) Archiving Db for archiving users without

Exchange 15 mailboxes

Exchange 15 Server

Mailbox Server

Exchange Store

Whiteboards and Poll Archiving

What is Archived

• In-meeting instant messages (IMs)

Meeting join/leave activities with roles

PowerPoint file sharing activities

Handouts

Whiteboard (new)

Poll (new)

Lync 15 Server Mailbox Hold Policy –> Archiving Policy

Get Mailbox Hold

Policy

AD

Lync Server

Front End

Session Transcripts

Session Transcripts Web

Conference

Archives

Lync Server

Front End

Session Transcripts

Lync Server

Front End

(Optional) Archiving Db for archiving users without

Exchange 15 mailboxes

Exchange 15 Server

Mailbox Server

Exchange Store

New Persistent Chat Server Features

• Key Persistent Chat Topology Changes

• Persistent Chat Administration and Management Changes

• Persistent Chat Client Integration

• Persistent Chat User Role and RBAC Changes

• Fully Integrated Server Role

Key Persistent Chat Topology Changes

• Persistent Chat Server is a first-class server role in Lync Server topology

• Multiple Persistent Chat Server pools to help comply with data privacy regulations

• Disaster recovery improvements and stretched pools

• Simplified administration model

Topology Builder, Lync Server Control Panel, Microsoft Windows PowerShell™, Health and

Monitoring

• Large rooms

Up to 15K concurrent endpoints/room

• Server SDK for room management

Registration, Presence (SIP)

Persistent Chat (XCCOS)

Mirrored

SQL

Lync

Edge

Active Directory Registration &

Presence (SIP)

Persistent Chat

(XCCOS)

Room Management

(Web)

IM & P

Lync FE Pool 1

Lync PC Pool 1

Persistent Chat

( XCCOS )

Reverse

Proxy

Datacenter

1

Lync admin

Persistent Chat User Role and RBAC Changes

Three key items to manage:

Categories

• Simplified single level with simple definition of scope

(ethical boundaries) comprising both allow and deny lists

Add-ins

Enhances the conversation experience

Rooms

• Discuss ongoing content

Simplification of category and room properties and inheritance

New Conferencing Changes

• Scheduling Changes

• Collaboration and Audio Control Changes

Scheduling Changes

Creating Online Meetings from Outlook Web App

Joining Meetings from Outlook Web App

Collaboration and Audio Control Changes

• Multiparty video and people focus make Lync more personal

• Office integration makes

Lync more productive

• Virtual Desktop

Infrastructure (VDI) and web client (with A/V) extend the reach of Lync

Enterprise Voice Changes

• New Enterprise Voice Routing Changes

• New Call Management Features

• New Call Park Application Features

• New Hybrid Voice Features

• Configuring Hybrid Voice in Lync

New Enterprise Voice Routing Changes

Lync introduces new enhancements to voice routing, including:

Call Forwarding – You can forward calls to other phones and client devices.

Enabled by default

Simultaneous Ringing – Incoming calls ring on an additional phone (for example, a mobile phone) or other endpoint devices. Enabled by default

Manager/Delegate Simultaneous Ringing – Delegates can setup simultaneous ringing to their mobile devices for incoming calls to their manager

Voicemail Escape – When simultaneous ringing is configured, and the user’s cellphone is turned off, out of battery or out of range, Lync Server

2013 can determine that an incoming call was immediately routed to voicemail, and hang up that endpoint so that the call can continue to ring to endpoints of the user

Caller ID presentation – Provides the administrator the flexibility to modify the format of the calling party’s phone number

Conference Dial-Out for users not enabled for enterprise voice – Users that are not enabled for Enterprise Voice are now able to do conferencing dialout based on the organizer’s voice policy

New Call Management Features

Lync New Call Management features:

NewResponseGroup Application Features

• Route and queue incoming calls to designated persons for special purposes

New Announcement Application Features

• Configure how to handle phone calls made to numbers that are valid but not assigned to a user or common area

• Transfer the calls to a predetermined destination, have them answered with a recorded announcement, or both

New Call Park Application Features

• Put a call on hold and then retrieve it later from any phone

New Call Park Application Features

New Lync Call Park Features:

• New disaster recovery mechanisms in the form of failover and failback processes

Support recovery of the Lync Server Call Park service

• Both online and on-premises users can now park calls and retrieve parked calls

• Support for disaster recovery of the Call Park Service is enabled as part of the configuration and deployment of paired Front End pools

New Hybrid Voice Features

Microsoft Office 365 On-Premises

IP

Edge

Server Lync On-

Premises

Infrastructure

PBX

Lync

Server

ExUM PSTN

Lync

• Allow for gradual migration to the cloud by leveraging existing enterprise PSTN connectivity, and provide PBX interoperability using Lync Hybrid server/appliance

• Split domain model to allow users homed in the cloud, but voice policy and routing done from on-premises Lync cloud appliance

• Media path optimized to avoid ‘tromboning’ through Lync Online

Hosted Voice Overview

Carrier

IP

Edge

Server

SIP Trunk

SBC

Carrier

Infrastructur e

Lync

Server

Tenant

PSTN

ExUM Lync

 Requires a carrier partner, offers PSTN inbound/outbound termination over

Session Initiation Protocol (SIP) trunk to Lync Server

 Available in Syndication and Direct models

 Billing and regulatory requirements fulfilled by carrier partner

 Presence integration done using Presence Information Data Format (PIDF) based on the 3PPI protocol specification

 Signaling traverses through Office 365, but media does not traverse Office 365 infrastructure

Devices in Service

• IP phones currently running Lync Phone Edition will be able to interoperate with Office 365 with updated image

Polycom CX700 will not be updated

• The same image will work with on-premises, hybrid, or cloud deployment

• Only user accounts will be supported for sign-in

Common area phone accounts will not be allowed

• In hybrid and cloud deployments, Lync Phone Edition will be managed by Device Update Service running in Lync Online

IP phones will always be automatically updated to the latest approved image for best experience

Configuring Hybrid Voice in Lync

Microsoft Office 365 On-Premises

IP

Edge

Server Lync On-

Premises

Infrastructure

PBX

Lync

Server

ExUM PSTN

Lync

 Allow for gradual migration to the cloud by leveraging existing enterprise PSTN connectivity, and provide PBX interoperability using Lync Hybrid server/appliance.

 Split domain model to allow users homed in the cloud, but voice policy and routing done from on-premises Lync cloud appliance.

 Media path optimized to avoid ‘tromboning’ through Lync Online.

Supported VDI Functionality

Instant Messaging

Presence

Audio

Video

Data collaboration

Office/line-of-business (LOB) application integration

Device integration

Automatic device selection

Human interface device (HID) (including multiple HIDs)

Click to join online meetings

Mode and participant escalations

Call Admission Control (CAC), Call Park, Media Bypass,

E.911, Location…

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