State of Florida
Department of Management Services (DMS)
Division of Telecommunications (DivTel)
Mobile Communication Services (MCS)
March 15, 2012
Welcome and Introductions
Jack Miles, Secretary
Department of Management Services
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Agenda
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Welcome and Introductions
Contracts and Service Description
Network Integration
Business-to-Business Process
Migration Plan and Strategies
Service Plans and Pricing
Q&A
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Customers (Existing and New)
• State Agencies
• Local Governments (Cities & Counties)
• Educational Institutions (Schools, Universities, and
Community Colleges)
• Eligible Non-Profit Organizations
• Water Management Districts
• Eligible for E-rate Funding Institutions
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New Contracts
• AT&T Mobility (Contract No. DMS-10/11-008A)
• Sprint Solutions (Contract No. DMS-10/11-008B)
• Verizon Wireless (Contract No. DMS-10/11-008C)
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Old Wireless Voice and Data Contracts
The Mobile Communication Services (MCS) contracts will
replace the following wireless voice and data contracts:
• AT&T Mobility Wireless Data Services Contract No.
MA4300
• Sprint Solutions Wireless Data Services Contract No.
DMS-03/04-063
• Verizon Wireless Voice Services State Term Contract
No. 725-330-05-1
• Verizon Wireless Data Services Contract No. MA4974
• Western States Contracting Alliance (WSCA)
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MFN and Internet Connectivity
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Non-MFN Customer Connectivity
Two
Options
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Two Primary Options for Purchasing
• Through Individual Employee
– contracts provide discounts on personal accounts
for Florida public employees
• Through SUNCOM’s Business-to-Business
Transactions
– purchasing in bulk using automated electronic
transactions and account management
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Contract
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Product
Catalog
2O
ffer
Vendor
pp
3A
ro
ve
DivTel
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OaSIS
6&8
Review
o
Pr
po
se
OaSIS
OaSIS
OaSIS
OaSIS
Proposal
(Draft Orders)
4 Propos
e
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Fulfill
11 Invoice
OaSIS
OaSIS
14
DivTel
Pays
OaSIS
OaSIS
9 Update
OaSIS
Vendor
Electronic
Invoice
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Audit
Comparison
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OaSIS DivTel Pays
10
Monitor
Inventory
OaSIS
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Exception
Report
$
5
Place
Orders
Assign
Charges
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Consolidated Payment
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OaSIS
OaSIS
SUNCOM
Invoice
15 Audit
SUNCOM
Customers
OaSIS
Business-to-Business
Process in Brief
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Update
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Accounts
Receivables
DMS
17 Pay
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Placing SUNCOM Orders
Login page contains:
Forgotten password process
The latest SUNCOM news
New user request form
Basic user instructions
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SUNCOM Product Catalog
• Browse Catalog
• See what you can do
• Selection expands
available services
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Available Services
Begin the configuration wizard
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Select Options
• Breadcrumbs
• Point & Click
• Self imposing
business rules
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Configuration Summary
• Track options
• View details
• Reference Account
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Customer Ordering Capabilities
OaSIS Order Capabilities
What it can mean to you…
• Tag your order with
information that means
something to you
• Route to another user or
group to review your draft
• Attach a file for future
reference – perhaps an
approval letter
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Add Configuration to Cart
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Checkout
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Checkout – Quantity
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Order Confirmation
Same as
confirmation
email
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Review your Invoice
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OaSIS Process
• Service Migration
– Vendor Accounts to SUNCOM Accounts
• Plan Migration
– Current Mobile Plans to New Contract Mobile Plans
• New Orders
– IP Management
• Changes to Existing Inventory
• SUNCOM Invoice
– Consolidation of Provider Invoices
– Available TXT Downloads
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Pricing
• Voice Services
– Florida rates
– Nationwide rates
– Per-minute rates
– Plans
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Pricing for Voice Services
AT&T
SPRINT
VERIZON
5.4¢
5.2¢
VOICE PER-MINUTE
Per Minute Voice Rate
5.4¢
Nationwide Rate;
$2.97 access charge
Florida Rate
in addition to per $5.40 minimum charge
minute usage
Nationwide Rate
Includes 200 SMS
messages
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Pricing
• Data services
– Per-megabyte (MB) rates
– Plans
• Blackberry/Smartphone
• Tablet
• Aircard
– Voice/Data combinations
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Pricing for Data Services
AT&T
SPRINT
VERIZON
4.3¢
10.37¢
DATA PER-MEGABYTE
Per MB Data Rate
32.4¢
$21.60 minimum
charge for
$2.97 flat charge in
Blackberry/Smartphone
addition to per MB
(500MB),
usage
$27 minimum charge
for Aircards (500MB)
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Pricing
• Other Services
– Messaging
• Per-message rates
• Plans
– Push-to-Talk
– Tethering
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Government Employee Discounts
• Government employee discounts offered on
personal eligible individual-liable service plans
• Employees will be asked to submit proof of
employment (Employee ID card or pay stub)
to receive government employee discounts.
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Government Employee Discounts
• AT&T Mobility (TBA)
– Service plan discount 15%
– Activation fees waived
– Accessories discount 25%
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Government Employee Discounts
• Sprint (Available Today)
– Service plan discount 18%
– Activation fees waived
– Discount applies to new retirees
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Government Employee Discounts
• Verizon Wireless (Available Today)
– Service plan discount 19%
– Activation fees waived
– Accessories discount 25%
– Discount applies to existing and new
retirees
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Overview of New SUNCOM Mobile Services
• Three vendors
• Two ways to buy
– Using individual employee discounts
– Using SUNCOM’s new business-to-business
transactions (no traditional on-line CSA’s)
• Standard way to use State network and
customer closed user groups
• No interruption in service
• Great prices
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Mobile Communication Services
Questions and Answers Session
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