Presentation - Queensland Council of Social Service

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QCOSS and Medicare Local Forum

8 May 2013

West Moreton-Oxley Medicare Local Region

Total Area: 9,618km 2

Total population (2011): 365,638 (community of communities)

Suburbs : 197

Postcodes: 33 full & 10 partial

Number of Medical Practices: 110

Number of GPs: 409 (both p/t & f/t)

Hospitals (within WMOML):

Boonah Hospital (public)

Esk Hospital (public)

Gatton Hospital (public)

Ipswich General Hospital (public)

Laidley Hospital (public)

St Andrews Ipswich Private Hospital (private)

Mix of rural and high density living – aged persons in rural areas; young families in urban areas;

Rapid growth in population - 52% in next 15 yrs

High prevalence of chronic disease – asthma, diabetes, circulatory system diseases

Health risk factors – obesity, smoking, harmful use of alcohol)

Regional Communities Transport Solutions Initiative

Background

• WMOML Community Advisory

Group research identified the need for a regional community transport solution as a priority goal for 2012 – 2013

• Transport consistently raised as a concern by rural and regional communities and service providers impacting on access to primary health care, community support services, employment, education, social, sporting and recreational pursuits

Regional Communities Transport Solutions Initiative

Background

• Key stakeholders confirmed the need for leadership to develop an appropriate, coordinated transport response and recognized that local responses were not meeting demand a ‘whole of region’ approach was required

• Independent research confirmed best practice service delivery to be: community driven; evidence based; technology and resource efficient; sustainable; accessible and integrated

Regional Communities Transport Solutions Initiative

Goal

To coordinate the implementation of an accessible, affordable, reliable and sustainable region wide transport service for disadvantaged members of the community within the Ipswich,

Somerset, Lockyer Valley and

Scenic Rim regions

Regional Communities Transport Solutions Initiative

Partnership Arrangements

• WMOML – Project Leader and Funds Manager

• Community Advisory Group – Steering Group

• Project Management Group – WMOML, Ipswich City Council,

Mission Australia

Project Partners

– West Moreton Hospital and Health Service;

Lockyer Valley RC, Somerset RC; DEEWR; Ipswich Hospital

Foundation; Regional Development Australia

Timeline of Activity and Events –

Identification of issues & stakeholder engagement

WMOML CAG identify

Community Transport as a Key Priority for

2012 – 2013

Minister Plibersek and

Councillor Neumann briefed by VIP

Transport re concerns in Somerset region

Ipswich City Council meet with WMOML re Community

Engagement – Community

Transport is discussed

“ Transport – Everyone’s

Concern, No-ones Business” workshop 1 held

Workshop 2 held in Ipswich with key partners. Call to action endorsed.

DEEWR express interest in collaboration for a transport solution in Logan and Ipswich regions

CEO WMOML seeks financial commitment and in kind contribution from Project

Partners

Aug 2012 Sept 2012 Oct 2012 Nov 2012 Dec 2012

WMOML draft Regional

Transport plan developed

Mission Australia commits funds to support scoping study

WMOML commits funds for scoping study in partnership with ICC and

Mission Australia

ConNetica consulting presents proposal for Inala, Goodna &

Ipswich corridor

Progress report presented to

WMOML CAG

Timeline of Activity and Events

Project planning and implementation

Decision to expand scope to include whole of region. 4 phased approach endorsed.

Project Management team established.

Workshop 3 rescheduled due to regional flood recovery responses

Consumer online surveys developed and reviewed

Progress report to WMOML CAG

Meeting with DEEWR to discuss transport initiatives

Workshop on Wheels Workshop – visit to Comlink Mobility

Mangement Service, Sunshine

Coast

Jan 2013 Feb 2013 March 2013 April 2013

Ongoing independent research conducted

Briefing note and progress report sent to Project Partners

DEEWR contributes $20,000 towards

WMOL/Logan scoping study

Workshop on Wheels rescheduled due to regional flooding

Progress report to WMOML CAG

Consumer surveys distributed to networks

Transport Provider Survey developed and endorsed

Briefing to CEO WMOML and Shayne

Neumann, Federal Member for Blair

RCTSI Management Team Planning

Meeting

Regional Communities Transport Solutions Initiative

Key Learnings

• Community transport solutions need to take account of different needs, priorities and aspirations

• Need for a whole of community approach to improving access

• Need to build on existing knowledge and services , grass roots intelligence and lessons learnt rather than commission new research and new services

• Need for greater coordination and collaboration between existing providers – inefficient use of available infrastructure and resources

• Need to introduce a community transport solution which does not compete with, but rather facilitates access to , existing transport providers

• Providing transport to health and community services does not replace the need to increase the presence of these services in rural communities

Regional Communities Transport Solutions Initiative

Key Learnings

• A regional solution will demand collaboration between all stakeholders, across regional council boundaries and a long term investment of finances, human resources, IT and in kind contribution

• A centralised, coordinated point of contact is likely to deliver the best outcome for the region

• Need to overcome regulatory, insurance and policy barriers

• Community transport responses need to be supported by a well managed and well resourced volunteer base

• Any transport solutions need to be efficient and accountable with strong governance and effective management

Regional Communities Transport Solutions Initiative

Challenges

• Maintaining project momentum and the commitment of Project Partners

• Engaging diverse communities of interest

• Sourcing the funds required to commission a mobility transport management service to deliver the RCTSI within West Moreton-Oxley

• Ongoing project and funds management and coordination

• Monitoring and evaluation

• Sustaining a long term viable, cost effective service aligned to changing community need

Regional Communities Transport Solutions Initiative

Next Steps

• Consumer survey distribution – progress, barriers, data analysis

• Engaging with transport providers

• Conduct of focus groups

• Identifying point of contact with project partners

• Briefing to Lockyer Valley and Scenic Rim

• Development of a business and funding model

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