COMMUNITY CONNECT
Jeremy White
Anna Saraceno
THE BIG IDEA
PROBLEM:
Usability
Community interaction
THE BIG IDEA
 PROBLEM:
 Usability
 Community interaction
CORE:
Facilitating community interaction by
connecting people in a common space.
OBSERVATIONS
Librarian as concierge
OBSERVATIONS
 Librarian as concierge
Diversity among space users
OBSERVATIONS
 Librarian as concierge
 Diversity among space users
Community events unknown
RESEARCH
Public libraries + community networks =
valuable connections
(Durrance & Pettigrew, 2002)
RESEARCH
Online information-seeking can promote
social interaction
(Durrance & Pettigrew, 2002)
RESEARCH
Benefits to use of public spaces for
community interaction
INSIGHTS
Make users aware of community events.
INSIGHTS
 Make users aware of community events.
Give librarians a “host” or “concierge” role.
LOOKING AHEAD
STRATEGIES
Video chat with librarian
THANK YOU
Questions & comments, please!
RESOURCES
 IMAGES
 Librarian icon:
http://www.iconshock.com/img_jpg/FUTUREXP/jobs_icons/jpg/128/librarian_icon.jpg
 Community icon: http://filevector.com/wp -content/uploads/2011/02/Community -Icons2.gif
 FB icon: http://aux3.iconpedia.net/uploads/677166248.png
 Twitter icon: http://www.iconarchive.com/icons/fasticon/web -2/256/Twitter-icon.png
 Circle X icon: http://icons-search.com/img/icons land/IconsLandVistaElementsIconsDemo.zip/IconsLandVistaElementsIconsDemo -PNG256x256-ErrorCircle.png -256x256.png
 FB events icon: http://youthleaderstash.com/wp -content/uploads/2011/09/fb-eventicon.jpeg
 Librarian chat icon: Adobe Fireworks
 RESEARCH
 Lan Anh Tran, (2002) "Online Community Information: Creating a Nexus at Your Library",
Online Information Review, Vol. 26 Iss: 5, pp.353 – 354
 Simpson, Elaine “Hotel Booking, from Star t to Finish”, UXBooth,
<http://www.uxbooth.com/blog/hotel -booking-from-star t-to-finish/>. Accessed Sept. 14,
2011.
 Walter, Aarron “Online Travel Booking Sucks. Hipmunk to the Rescue”,
<http://aarronwalter.com/2011/05/30/online -travel-booking-sucks-hipmunk-to-therescue/>. Accessed Sept. 14, 2011.
RESEARCH
Time is linear, not separate data points.
(Walter, 2011)
CONCEPTS
Revised Calendar Selection
CONCEPTS
Maps Instead of Lists
CONCEPTS
Drag & Drop Equipment Resources
CONCEPTS
Automatically Tagged Keywords
CONCEPTS
Send Event Invitations to Similar Groups
STRATEGIES
“Expert” identities
STRATEGIES
Community food delivery