Introduction into Logistics PhD Natasha Lutovinova Logistics Lecturer E-mail: Lutovinova.N@nhtv.nl Room: G1.006 Handbook: Paul R. Murphy & Donald F. Wood, Contemporary logistics (New Jersey 2011), 10th edition 3 Introduction into Logistics Course Outline 12.05 Introduction 13.05 SCM Concept, Inventory 14.05 Demand Management, Warehousing Management 15.05 Transportation Management, International Logistics 16.05 Poster Session CHAPTER 1 Logistics and the Supply Chain 5 Learning Objectives 6 • • To learn the definition of logistics (what it is) To understand the economic importance of logistics • To gain an understanding of logistics practices within a firm Logistics and the Supply Chain • Logistics: what it is – Council of Logistics Management definition: • “Logistics is that part of the supply chain process that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customers’ requirements.” Source: clm1.org 7 8 Figure 1-1: Control Over the Flow of Inbound and Outbound Movements Logistics and the Supply Chain Materials Management Physical distribution Business Logistics Logistics Management Industrial distribution Supply Chain Management 9 Logistics and the Supply Chain (What it is) The forward and reverse flow of product and info – Logistics – Reverse logistics The importance of meeting customer requirements – Mass logistics – Tailored logistics 10 11 Figure 1-2: The utilization of logistics service as a major selling point Logistics and the Supply Chain (the economic importance) • Economic impacts of logistics on Macro level (see table 1-1) • Economic impact on Micro level Economic utility: value of product in satisfying the need of the customer – Possession utility – Form utility – Place utility – Time utility 12 Table 1-1: The cost of the Business Logistics system in relation to Gross Domestic Product (GDP) in $ billion 13 Year Inventory carrying costs Transportation costs Administrative costs Total U.S. \logistics cost Logistics as a percentage of GDP 1960 31 44 3 78 14.7 1965 38 64 4 106 14.7 1970 56 91 6 153 14.7 1975 97 116 9 222 13.5 1980 220 214 17 451 16.1 1985 227 274 20 521 12.4 1990 283 351 25 659 11.4 1995 302 441 30 773 10.4 2000 377 590 39 1,006 10.1 2001 320 609 37 966 9.5 2002 300 582 35 917 8.8 2003 304 607 36 947 8.6 2004 337 652 39 1028 8.8 2005 395 739 46 1180 9.5 2006 447 809 50 1306 9.9 2007 487 857 54 1398 10.1 Source: R. Wilson and R. Delaney, Twelfth Annual State of Logistics Report, 2001 Fig. 3.2 Logistics impact on ROI Logistics and the bottom line Customer Service Sales revenue Logistics efficiency Costs Pipeline management Cash-to-cash cycle time Just-in-time logistics Asset deployment and utilization 14 Profit Return on investment Cash Accounts receivable/payable Inventory Fixed assets Capital employed Logistics and the Supply Chain (logistical relationships within the firm) 15 • The systems approach “Company’s objectives can be recognized by the mutual interdependence of the major functional area of the firm, such as marketing, production, finance and logistics”. • The total cost approach “Cost trade-offs have to be made”. Logistics and the Supply Chain (logistical relationships within the firm) •Finance •Capital budgeting (SO&P) •Inventory (asset valuation LIFO or FIFO) •Cash flow associated with holding inventory •Inventory cost versus inventory units 16 Logistics and the Supply Chain (logistical relationships within the firm) •Marketing (4 p’s) •Place decisions •Price decisions Landed cost Phantom freight Freight absorption •Product decisions Stockouts •Promotions decisions 17 18 Figure 1-3: Phantom freight and freight absorption The supply chain becomes the value chain Human resource management Technology development Primary Activities 19 Service Marketing & Sales Outbound Logistics Procurement Operations Support Activities Inbound Logistics Fig. 1.7 The value chain Firm infrastructure Logistics and the Supply Chain (logistical relationships within the firm) Production Length of production runs Postponement 20 Customer Service (Ch. 7) Costs of service Logistics and the Supply Chain (activities in the logistical channel) 0 Warehousing Management (Ch. 10) 21 Service level 100% 22 Logistics and the Supply Chain (activities in the logistical channel) Inventory Management (Ch. 8) Cost of carrying product Cost of ordering product Cost of being out of stock Order Management (Ch. 7) Production scheduling Returned products (Ch. 1) (Reverse logistics) 23 24 Logistics and the Supply Chain (activities in the logistical channel) Transportation (Ch. 12) 25 26 Logistics and the Supply Chain (Activities in the logistical channel) Demand forecasting (Ch. 7) Industrial packaging (Ch. 11) Materials handling (Ch. 11) Parts and service support Procurement (Ch. 6) Salvage and scrap disposal (Ch. 6) 27 Fig. 10-1 Adding a Warehousing Facility: shorter-Haul Transporation Logistics and the Supply Chain (Activities in the logistical channel) Producer (Manufacturing) Warehouse facility (Inventory) Sales Retailer A Transportation (Distribution) Retailer B Retailer C Warehousing Management (Ch. 10) Retailer A Transportation (Distribution) (Volume shipment) Transportation (Distribution) Retailer B Retailer C 28 29 Next time: Assignment 3 vacancies / advertising + short working paper 250 words about job of a logistics manager / warehouse manager / transportation manager / Supply Chain Manager 30