Intervention Logic A Presentation to the Pathfinder Project Karen Baehler Victoria University of Wellington 463 5711 karen.baehler@vuw.ac.nz The problem Citizens want to know if government is making a difference. Are we getting results in return for our taxes? Ministers want better advice: “The most common problems which can be discerned in recent experience are: • overstatement of what will be achieved; • under-explanation of how policy actions will achieve the claimed outcomes.” From Improving Policy Advice (1993) by G. R. Hawke, p. 27 Victoria University of Wellington 2 The solution • • • • • • • Identify goals (outcomes) Chart a course to those goals Measure current progress Stop things that don’t work Alter things that sort of work Keep improving things that do work Discover/invent new avenues to success Victoria University of Wellington 3 Outline • • • • • • What is intervention logic? What are its prerequisites? What are its uses? What are its blind spots? How do we minimise the blind spots? How do we know if an IL is working? Victoria University of Wellington 4 What is intervention logic? • A testable theory of causation – Linked “if-then” statements – Action/reaction pairs • A chain of conditions to be achieved • Ultimate/end outcome = policy goal • Intermediate outcomes and immediate impacts – Lead to the end outcome – But are not ends themselves • A basis for confirming performance Victoria University of Wellington 5 Start with a backbone • The vertical dimension of IL • Outcomes logic, not processes or activities – Outcome grammar – Connectedness • The necessary but not sufficient rule • Advisor’s mindset – Optimistic – Skeptical Victoria University of Wellington 6 The “If you build it, they will come” backbone End outcome Reduce traffic congestion People drive on it Immediate impact Output Build bypass • Political benefits of simplicity • Analytical pitfalls • What’s wrong with this backbone? • Can the matrix fill in the gaps? Victoria University of Wellington 7 The more complex backbone • Add intermediate outcomes • More assumptions about indirect causation Victoria University of Wellington 8 Ultimate outcome: Increased educational achievement/smarter kids “Good” schools get even better “Good” schools gain pupils Some “bad” schools fold New “good” schools come on line Some “bad” schools lift their game “Bad” schools lose pupils Parents choose “best” schools for their children Parents possess “appropriate” information about schools Parents aware of & understand program Victoria University of Wellington Output: School vouchers 9 The black box at the top of the backbone Social policy: Note the large leaps in logic that often occur at the top Ultimate outcome realised Client’s behaviour changes (How? Why?) Client responds well to services Victoria University of Wellington 10 Plot twists • When is an intermediate outcome also an end outcome? • Can one agency’s / department’s intermediate outcome be another agency’s end outcome? Victoria University of Wellington 11 The backbone as a management tool: Links below outputs Im m ed ia te im p a cts A ctivity 1 Inp ut 1 Inp ut 2 O utp ut 1 O utp ut 2 A ctivity 2 A ctivity 3 O utp ut 3 Inp ut 3 Source: R Waite Victoria University of Wellington 12 The backbone as a risk ID tool: Collateral outcomes A c tu a l risk s (p = ?) U ltim a te o u tco m e (u n inte nd e d) U ltim a te o u tco m e (in te nd e d) In term ed iate ou tco m e (u n inte nd e d) In term ed iate ou tco m e (in te nd e d) Im m e d iate im p a ct (u n inte nd e d) Im m e d iate im p a ct (in te nd e d) O u tp ut Victoria University of Wellington 13 What are IL’s prerequisites? • Agreed outcomes for the top row – Sources • Statement of intent • Agency/departmental mission – The importance of first principles review – The role of problem definition • Outcomes (goals) are the flipside of problems • The “problem logic” model and the black box • Intervention option(s) for the bottom row • Common sense Victoria University of Wellington 14 Group Exercise 1 • Work in pairs • Choose a familiar policy/output from your work or from the news • Produce a backbone linking the output to intermediate and ultimate outcomes • Identify strong and weak links Victoria University of Wellington 15 Move to a matrix (Funnell 1997) 1 Outcomes Hierarchy Ultimate outcome Intermediate outcomes Immediate outcomes Output 2 3 Success Factors Criteria Within Control 4 5 6 Factors Activities & PerforOutside Resources mance Control What are its uses? • • • • Conventional uses Testing existing policy hypotheses Testing performance Improving impacts through design & management of risk Making better use of existing data Unconventional uses • Comparing policy options • Identifying generic intervention templates for a department • Discovering/ inventing new interventions Victoria University of Wellington 17 Testing existing policy hypotheses • If X, then Y • Y = f (X) – Does the raw logic hold? (ex ante) – Does the available evidence support the logic? (ex ante and ex post) – What additional evidence is needed to test the logic? • IL breaks an impact evaluation into chunks. Victoria University of Wellington 18 Testing/confirming performance Column 6 in the IL matrix allows us to • disaggregate performance into chunks • distinguish chunks that are working well from those working less well – based on achievements compared agains success criteria/targets Victoria University of Wellington 19 Improving impacts • Identify conceptual and operational gaps in existing policy • Target issues for review (weak links) • Monitor – Internal and external risks – Counter-intuitive causes and effects • Revise design Victoria University of Wellington 20 Making better use of data • Evidence need not relate to ultimate/end outcomes to be useful • Findings to date (from NZ or international) may shed light on immediate and intermediate links in the chain • Role of research in the “problem logic” • Examples – School choice research and its place in the IL Victoria University of Wellington 21 Comparing policy options (via the conventional matrix) Multiple outcomes = unlinked “criteria” Criteria Option A Option B Option C Life years saved New incidents prevented Equity SA1 SB1 SC1 SA2 SB2 SC2 SA3 SB3 SC3 Victoria University of Wellington 22 Using IL to compare options Step 1: Prepare a backbone for each option • Compare #’s of links – More links = more chances to stuff it up/more resources required? – More links = less uncertainty, more robust theory? – Fewer links = political plus? • Compare #’s and magnitude of weak links • Compare #’s and magnitude of possible unintended outcomes Victoria University of Wellington 23 Using IL to compare options Step 2: Prepare an IL matrix for each option Victoria University of Wellington 24 Using IL to compare options Step 3: Compare across IL matrices See next slide • Compare risks across A, B, C • Compare resources needed A, B, C • Compare performance contract possibilities • Compare evaluability IL sets up more accurate costeffectiveness analysis – Remove unnecessary steps before costing – Identify possible sources of extra costs Victoria University of Wellington 25 A cross-cutting matrix Option A Option B … Outcomes (1)* Weak logic Strong logic Success criteria (2) Measurable Unmeasurable Internal control (3) High Low External risks (4) Low High Costs (5) $ per X $ per X Institutional capacity (5) Management (2-6) High Low ? ? Victoria University *Numbers in parentheses refer oftoWellington columns in the IL matrix 26 Identifying IL templates • The case management model – Generic steps (slide 28) – Early intervention example • The information campaign model – Generic steps (slide 29) • The deterrence model – Mandatory sentencing laws example (slide 30) • The pollution permits model – GHGs example (slide 31) Victoria University of Wellington 27 Reduced long-term costs and/or increased long-term benefits to the community Life circumstances/chances of individual are improved; long-term objectives are achieved Short-term objectives for individual progressively achieved Individualised programme put in place to meet objectives Realistic objectives set for (and with) the individual Individual’s needs & prospects assessed accurately Output: Target group enters programme Victoria University of Wellington 28 Behaviour change leads to improved outcomes Readers influence others to change opinions/behaviour Readers change their behaviour Readers change their opinions Readers learn the facts Audience reads literature Appropriate audience receives literature Literature passes pretest for readability, etc. Output: Educational literature Victoria University of Wellingtonproduced 29 Rates of crime X X offenders work harder to avoid apprehension Potential offenders avoid crime X Fewer X offenders on the street Past & potential offenders include new X sentencing risk in their personal decision making Past & potential offenders aware of sentencing More X offenders jailed longer Judges understand and apply them Output: Mandatory Victoriaprison Universitysentences of Wellington for crime X 30 Regulators sanction Some plants emit GHGs above permit GHGs & costs Some plants buy add’l permits Plants calculate costs & benefits of investing in cleaner technology v buying add’l permits v paying fines for excessive GHGs Innovations in clean technology diffuse “Clean” firms profit Some plants invest in clean R & D and technology Govt invests auction revenue in clean R&D Permits auctioned to bidders (or other allocation made) Output: Tradable emissions permits created for GHGs Victoria University of Wellington 31 Discovering/inventing new interventions • The brainstorming approach – Pick generic policy instruments – Apply to the problem at hand, using quick, back-of-the-envelope backbones • The engineering approach – Start with the “problem logic” – Find the entry points in the model – Fashion interventions for the entry points Victoria University of Wellington 32 Group exercise 2 • Same pairs • Choose an end/ultimate outcome and make it the top “vertebra” of a backbone • Work down to identify intermediate outcomes that might lead to that end outcome (based on your knowledge of how that outcome is “naturally” produced) • What interventions suggest themselves as you move down? Victoria University of Wellington 33 What are IL’s blind spots? Equity • Might the chain of outcomes look different for different population groups of interest? • Might risk factors differ across groups? • Might different groups need different activities and resources to reach each intermediate outcome? Victoria University of Wellington 34 What are IL’s blind spots? • Hidden portions of the backbone – Inputs and activities (below) – Collateral outcomes (beside) – Program/theory assumptions (beside) • Getting trapped in a paradigm – Tikanga v cognitive-behavioural paradigms for explaining crime • Focusing on the lower levels of the hierarchy, where managers have more control Victoria University of Wellington 35 How do we minimise the blind spots? • Research that contributes to robust problem logics – The poverty example – The drug harms example • Evaluation that contributes to robust intervention logics – The welfare to work example • Outcomes that reflect actual results in the community/real consequences Victoria University of Wellington 36 How do we know when an IL is working (or not)? • Does it help us distinguish between apparently more and less promising interventions? • If it just rationalises everything, not robust • Does it systematically favour some types of interventions over others? Why? Is this warranted (cross check)? • Does it help us make better use of existing evidence? • Does it help us generate a research agenda? Victoria University of Wellington 37 Ex ante criteria for a good IL • Proper “grammar” in the backbone – Outcomes, not processes or activities • Each intermediate outcome represents a necessary but not sufficient cause of the next outcome • Success criteria are measurable and lend themselves to targets • Activities and resources cover all of the key factors within the programme’s control • Activities and resources supply what is needed to get from one outcome to the next Victoria University of Wellington 38 Ex post criteria for a good IL • Are outcomes being produced more cost effectively than prior to use of IL? • Are intended and unintended outcomes predicted more accurately? • Are there fewer unintended outcomes? • Are there fewer unexpected outcomes/surprises? • Is the department accumulating better information about its own performance? Victoria University of Wellington 39 How can IL evolve? Challenges to be met • Through multiple – Accounting for new applications, sets of surprises learning by doing – Facilitating cross• Through crossdepartmental thinking on breeding with other partnerships for soft & hard systems particular outcomes approaches – Facilitating equity analysis • Through peer review – Other Victoria University of Wellington 40