The Next Generation Mentoring Future Leaders Put Event here Date Ice Breaker • • • • Name Where are you from What is your role in the union/this committee Describe a time or situation in the past you could have used or sought guidance. • Describe a time or situation in the past where you provided guidance to someone. • Were these experiences useful? How? Workshop Objectives •Communicating across generations •What Is Mentoring? What is it not? •What’s the benefits for you and your union/organization? •Differences between informal and formal mentoring •Differences between the three kinds of formal mentoring programs •How to develop a formal mentoring program • In Homer’s ‘The Odyssey,’ when Odysseus left for the Trojan War, he entrusted Mentor with the guidance and education of his son, Telemachus; • The word "mentor" comes from the Greek language and has its roots in the terms "steadfast" and "enduring.” • Since the labor movement began, labor leaders have informally mentored the next generation What is Mentoring? For the individual: • A relationship based on trust between a “mentor” (teacher) and a “mentee” (learner, protégé) • Relationship is devoted to developing knowledge and skills for growth, activism What It’s Not • Does not guarantee advancement • Won’t provide “insider information” • Can’t stand alone: needs to be part of a broader commitment to education, leadership development How Do Unions/Organizations Benefit from Mentoring Programs? Unions/ Organizations Need Mentoring • Makes unions/organizations stronger over time • Gives seasoned activists feedback from less seasoned members • A two-way street (information often goes in both ways) so more “seasoned” can get info, too • Increases union solidarity • Creates new activists • Additional reasons What Are the Benefits and Advantages for the Mentee? Mentees: • • • • • Development of skills Provides deeper understanding of how the organization works Identification of barriers to success and maps out strategies to overcome them Assistance avoiding political land mines Solidifies commitment to the union What’s In It for the Mentor? Mentors: • Feel the sense of fulfillment achieved by sharing personal wisdom acquired through experience • Gain a different perspective from mentees • Sharpen your own communication skills • Experience effective give and take feedback • Be alerted to new issues by the mentee Can’t Rely on Chance… • I was one of the lucky ones. ..I was the beneficiary of hands-on guidance from an array of mentors whose experience helped point me toward 30 years of activism and leadership in the labor movement. But in my case it was just luck… Linda Foley, former president, TNG; President, Berger-Marks Foundation Different Kinds of Mentoring Informal vs. Formal • Informal: By chance - Organizations historically tend to have informal mentoring programs (what Linda got) • Formal (Intentional): Structured (planned, guidelines, rules) Informal Mentoring • Relationship and process developed by people involved over time sometimes started through a chance encounter • Some people do it without even knowing it • Relationship has little or no guidance from the organization • Drawback: Doesn’t reach everybody Formal Mentoring An organization sets up and oversees the program with many components including: – How often mentor and mentee meet – How long mentoring will formally last – Keeps track of program, successes Formal Mentoring Limitations – Identifying a good match. – Establishing trust must evolve and can be challenging between two people who didn’t choose each other – Strict guidelines can limit flexibility… so they should be flexible – Designated/dedicated coordinator is key ‘The Next Generation Handbook’ Advocates creating formal/intentional mentoring programs, with primary focus on traditional (one-on-one) mentoring, that is: • Team an experienced member (mentor); with a less experienced member (mentee); • Knowledge primarily flows from top-down, but, in a good mentoring relationships knowledge/communications flows 2-ways. Other Kinds of Mentoring • Peer • Mentoring Circles Peer Mentoring • • • • • Takes place between people doing similar jobs Can be formal or informal Share knowledge with each other Offers a different perspective Provides a safe space for talking, sharing experiences Mentoring Circles (Group Mentoring) • Group meets regularly over a set period of time • Each session focuses on a specific topic • One mentor and a group of mentees; can be more than one circle at same site • Peer mentoring can occur, too • Learning from one or multiple mentors/peers Before Starting a Mentoring Program… Important questions to answer: • How can my organization/group benefit from a mentoring program? What kind of program would work best ? What are the objectives? • Who to include and how to identify participants – should mentees be new/uninvolved members – Already active members (who could be more active) – Both – Who will be the mentors? Important Questions (cont.) •Identify the right people within the organization who need to support the program. •Determine means of communications with organizational representatives. •Be prepared to make a compelling case for mentoring – outlining the benefits of the program. (Are there allies you can call on?) Additional Questions • Determine the length of the program run. (6 months to a year is typical) • Determine the time commitment of mentors/mentees. • Identify possible ways for the union to set aside time. • Decide where the mentoring sessions will take place. • Select a coordinator What else to consider… Focus on Women with Families and other underrepresented groups • Ask/listen to their needs • Incorporate what’s learned to help ensure they participate and complete program • Take child care, location, hours, language into consideration. Challenges • • • • • • Making time Generational differences Gender differences Racial/ethnic differences Personality conflict Matching up participants Creating a One-on-One Program • • • • • 1. Select a program administrator/coordinator 2. Recruit participants 3. Identify mentees 4. Identify mentees’ needs 5. Determine potential mentors • 6. Match mentors with mentees • 7. Orientation for mentors/mentees • 8. Program itself Setting Goals/Mentorship Agreements • Make sure program has clear goals, including those of the individual pairs of mentees/mentors. • Outline arrangements for meeting expectations, goals, and establishing ground rules. What Is a ‘Good’ Mentor http://www.reuters.com/video/2012/06/19/getsatisfaction-ceo-on-how-to-be-agood?videoId=236128873 (0:17-2:43) 1) Organize what you have learned (skills, work, ethics, decision making into chapters) 2) Listen actively with objectivity and compassion 3) Engaging mentee in problem-solving can identify mentee’s awareness Mentoring Tips • Some information that might be helpful/useful… Giving Feedback • Be honest – unless you have a very, very good reason not to be. A loss of trust will undermine the relationship. • Be gentle – none of us take negative criticism well. • Be balanced – point out the positives as well as the negatives. • Be specific – otherwise misunderstanding can occur. • Be constructive – present the recipient with ways of moving forward. Feedback Can Come in One of Three Forms: • • • - Appreciation (thanks), Coaching (here's another way), Evaluation (here's where you stand) Triggers: • Triggers (positive and negative) are formed based on past experiences which provoke a different set of reactions and responses from individuals. • 1. TRUTH triggers • 2. RELATIONSHIP triggers • 3. Identity Triggers -- all about us • Triggers can be obstacles if they inhibit us from engaging skillfully in conversations. BE AWARE of your own and others’ triggers!!! Asking Effective Questions • Draw out information (ie. What did you do next?) • Inspire deeper thinking (ie. Why did you choose to do it particularly that way?) • Consider different viewpoints (ie. Why do you think they might have responded in that way?) Asking Effective Questions (cont.) • Challenge assumptions (ie. How do you know for sure that (X) feels that way?) • Generate interest, creativity or engagement (ie. Has this situation occurred before, and how was it resolved then? Or, If you could do anything you wanted in this situation, what would you do? Or, How would (celebrity, hero, person admired by the mentee) deal with this?) Dialogue/Power of Questions • Different Types of Questions Are Used to Help Generate Dialogue and for Setting Goals: – Open questions – requires a response containing more than a few words and will obtain a greater amounts of information (ie. How are things going at work?) – Probing or clarifying questions – seeks to find specifics or clarify understanding (ie. Can you say a bit more about what X involves?) Dialogue/Power of Questions (cont.) • Reflective questions – help the mentee reflect and examine their thoughts and reveals to the mentor there point/information was properly understood (ie. So, you feel that they did that intentionally?) • Closed questions, able to be answered with one word (yes or no) or a few words, should be avoided. The mentoring relationship is an opportunity for growth for all involved. No matter your position you can be mentored while mentoring someone else. It goes both ways. Good Luck! For more information… • Contact the Berger-Marks Foundation bergermarks@gmail.com, 202-243-0133 to order additional copies (Copies of handbooks are free; there is a charge for shipping for more than one handbook). • You can also download and copy the handbook at the Berger-Marks website, http://www.bergermarks.org/resources Check Out Back of Handbook • References and suggested readings • You will find additional mentoring assistance on the Berger-Marks website under ‘Resources’, http://www.bergermarks.org/resources/index.ph p