Creating Value Conference
Thursday 4th January 2012
Who are ideasUK
Founded in 1987
Not for profit charity organisation
Membership based organisation
Seen as ‘Best in the World’
Members in United Kingdom, Europe, Middle East and Asia
What do we offer?
Support and assistance year round
Networking opportunities
Idea of the Year Award
International Ideas Week
Opportunity for International Benchmarking
Headline Figures
Average ideas programme produces a ROI of 5:1
Average idea save £1400.00
Average Award to staff £42.00
Average Submission rate 25%
Average Implementation rate 19%
Suggestion Schemes
Are a means by which employees can formally submit ideas
to their organizations.
Are a commitment by management to encourage employees
to offer ideas.
Enhance the communication channels within organizations.
Suggestion Schemes
Demonstrate the organisation’s commitment to action
oriented behavior.
Add to the efficiency and effectiveness of the organization
Response time is critical to employee moral and motivation.
What I always hear
We’re…
government, private
a small company, a large company
an old company, a newer company
located in one place, dispersed locations
being merged, being sold
sales, service, IT, city,
What I always say
What are our shared focal points?
People
Information
Processes
Technology
Which techniques can we employ in common?
How do you turn differences into enablers?
Scheme Benefits
Sharing of best
practice
Scheme
Benefits
Improves
communication
Improves
communication
Internal
successes
Internal
successes
External
successes
External
successes
Contributing to
business projects
Return on
investment
Return on
(ROI)
investment
(ROI)
Who do you need to influence?
Directors
Managers
Specialists
(e.g. Finance/HR)
Employees
Service
partners
In summary
Identify who you want to influence
Consider what type of person they are
Generate options to address your goal
Explore the options in more detail
Develop plans
Implement effectively
Review outcomes with person
Scheme Management
Run as a business
Develop Marketing Plan
Annual Budget
Highlight Success Factors
High Quality Reporting
Quality Evaluations
Reward - v – Non Reward
Dependant on culture of organisation
Does rewarding give wrong message?
How much do you need to award?
Easier to start with no rewards and add if needed
Possible to give recognition instead
Don’t forget tax laws?
Develop a Marketing Plan
What will you do and when will you do it?
Focused campaigns
Become a ‘Spin Doctor’
Review and review again
Try new and quirky approaches
Don’t be afraid to publish your plan
Develop a Budget
How much will it cost?
When will the spend take place
Awards / Marketing / Networking Costs to be added
Good Quality Budget will enable an accurate ROI to be
calculated
Highlight Success
Publicity – Every award made ‘ Big Fanfare’
Recognise evaluators
Recognise serial suggestors
Senior Management team involved in success
Use Intranet / Posters / Peer Recognition
Remember – Success breeds Success
Quality Reporting
Total ideas submitted
Total ideas implemented
Average evaluation time
Return on investment
League Table – Identify poor performers e.g. Departments /
Evaluators
Better to have too much information available than too little!
Top Tips for an ideas programme
Keep it simple!
Recognition, Recognition, Recognition!
Don’t forget feedback
Involve submitter where possible
Highlight success
Reporting to management team is crucial
Don’t be afraid to change the scheme if it is not working
Questions
Be asked
Solve
problems
Feel
accomplished
Learn
Be recognized Understand
task
Offer help
Think
Share
Be included
Contribute
Laugh