Otterbein University
Welcomes
You
New Student Information Guide
www.otterbein.edu/its/newstudents
Sep 2010
TWO ACCOUNTS
1. Network Account
2. Self Service Banner
1. NETWORK ACCOUNT
How to activate:
Use Otterbein ID (e.g.A20012345)
Pin: (e.g.123456 )
Go to New User Web Page
www.otterbein.edu/newuser
What Do I Use it For?
•
•
•
•
•
O-Zone
Webmail
Blackboard
Wireless logon
Basically all technology resources on
the network that ask for username
What if I Forget
My Password?
Contact Help Desk to have me
reset password.
Sign up sheet after session
How do I reset my password?
Go to
www.otterbein.edu/its,
select Password
Information from menu
items on left, then
Changing
Note: Need to know
password first!!
2. Self Service Banner
What if I Do Not Know My OID
or Pin?
• OID is found on Cardinal Card and
Otternet page
• Pin is found after you set security
question in Self Service Banner.
• Type in ID (e.g. A12345678), hit forgot
pin button
What is wrong with this picture?
• You made your security question “What
is my pin?”
• Not making fun – Just saying!
Banner, What Do I Use it For?
Handle all student services on-line:
• Register for classes
• Get class schedule
• View grades, holds, transcripts
• Financial aid status, accept awards,
make payments
Two Ways to Navigate
• O-Zone with network username and
password and then single sign-on to all
other resources
• If O-Zone is down for maintenance, use
main page www.otterbein.edu, then A-Z
index and navigate to every resource
independently
Network Resources
•
•
•
•
•
•
•
•
Self Service Banner
O-Zone
Webmail
Blackboard
Otternet
Home folder
Web folder
Training
• Personalized with your Academic Profile, Meal Plan
and Account Summary
• Customizable
• Announcements from Otterbein
• Single sign-on
https://ozone.otterbein.edu
WebMail
Beware of phishing email – Information Technology
will NEVER ask you for log-in information about your
account!
We Filter Out For Junk Email
and Spam Two Ways: Junk Email folder and OCCleanMail
• Check your Junk E-mail folder for
accidentally filtered mail, right click and
add Sender to Safe Sender’s List
• Then, right click and move to Inbox
Folder
Blackboard
What if My Class is not Listed?
Home and Web Folder on My Otternet
on O-Zone or A-Z index
Otternet
Jump Drives
Tip: Put a Word file or Notepad Text Document called
Identification so if you lose it, we can return it!!
Windows Office 2007 and
Macintosh Office 2008 Gotcha
Training and Converter
• http://www.otterbein.edu/its/training/students/
• Use Office 2007 and 2010 for
Bibliographies!!
• Get familiar with Office before you
present in a classroom or struggle in a
lab.
• Ultimate Steal: Office 2010 for $79.95
Windows 7 for $64.95
How Do I Get Connected to the Reshall
Network and Practice Safe Hex?
•Plug into wall port or splitter
•Go to the Residents Halls Info
http://www.otterbein.edu/its/reshalls/
Don’t risk getting your computer blocked on the
network. (Residents and Commuters) You must have:
1) Windows updates
2) Virus protection
3)
http://www.microsoft.com/security_essentials/
Malware protection (Malwarebytes)
•Uninstall any old virus protection software first or you
could corrupt your operating system!! Install only one!
Ethernet Patch Cord
• You buy at Otterbein Bookstore or
• Computer Store
• Plug into Wall Port or Splitter
Splitter
• Get one from Help Desk if missing
• Leave in the room – Do Not Take Home
• Call Help Desk if yours is not working
How to connect to Wireless
• Connect to “Otterbein” on campus
• Connect to “OtterbeinU” in reshalls
• See this page to configure your wireless
network settings:
http://www.otterbein.edu/its/wireless/
How Do I Use Labs?
http://www.otterbein.edu/its/labs
•Papercut
•400 copies/quarter
•Logoff lab computer!
COPYRIGHT INFRINGEMENT
Otterbein Policy: Shutdown, Written Warning,
Judicial Council
Federal Law:
Felony Charge, Fine, Jail
www.otterbein.edu/its
• Protect your public image!!
• Our goal is to educate students and to
keep them informed of issues in
cyberspace that may affect them
adversely.
How To Get Help
• Email: studenthelpdesk@otterbein.edu
• Follow us on Twitter
http://twitter.com/otterbeinhelp
• Use Chat on O-Zone
Or if You are Confuzzed…
Use the Student Help Desk!!
Campus Center
8:30am – 9:00pm M-R
8:30am – 6:00pm F
8:00am – 2pm Saturday
614.823.1060
First door on the right after entering both
double doors of Campus Center