AASCU Senior Communications Officers Conference Washington, DC March 2012 Today’s Agenda The story about “The Innovative Team” Overview of creative process Understanding thinking styles Taking it forward In pairs, please discuss… When you are trying to find creative solutions, what do you need to do to be successful? The breakthrough thinking process is universal It has discreet steps Each step requires unique mental skills Research tells us… Most of us prefer some over others Preferences show up as strengths and potential blind spots when solving problems Leverage style differences Build better teams Short circuit conflict Improve performance Awareness helps you … Become a creative powerhouse! 60-second conversations Find a partner One person speaks Other person listens generously Switch roles Share an innovation story Stages of the universal creative process Clarify situation Generate ideas Develop solutions Implement action Know your mind Person meets process Clarifier Ideator Implementer Developer Personal preferences FourSight thinking profile preference NOT ability Clarifiers are... Strategic Thinkers See the situation from all angles Understand the background Identify key data When you clarify… What info are you missing? Isolate obstacles Know what is relevant Clarifiers are… focused, methodical, orderly, deliberate, serious, organized; may analyze to the extreme and not move forward need… order, the facts, an understanding of history, access to information, permission to ask questions annoy others by… asking too many questions, pointing out obstacles, identifying areas that haven’t been well thought out, overloading people with information, being too realistic Ideators are... Imaginative Thinkers List lots of ideas Be playful When you ideate… Look from a new angle Brainstorm to get diverse ideas Use random associations Ideators are… playful, imaginative, social, adaptable, flexible, adventurous, independent; may overlook the details need… room to be playful, constant stimulation, variety and change, the big picture annoy others by… drawing attention to themselves, being impatient when others don’t get their ideas, offering ideas that are too off-the-wall, being too abstract, not sticking to one idea Developers are... Adaptive Thinkers Say what you like Phrase concerns as questions Develop criteria for success When you develop… Modify solutions Who might assist? Resist? Make an action plan Developers are ... reflective, careful, pragmatic, planful, patient, dedicated, discerning; may get stuck in developing the perfect solution need ... a chance to consider and evaluate the options, time to craft and develop ideas into useful solutions annoy others by ... being too nit-picky, finding flaws in others’ ideas, getting locked into one approach Implementers are... Tactical Thinkers Manage the Change Learn as you go “Test fast. Fail fast. Adjust fast.” When you implement… What’s working? What isn’t? Cycle back to other phases Implementers are ... persistent, decisive, determined, assertive, action-oriented; may leap into action too quickly need ... the sense that others are moving just as quickly, timely responses to their ideas, control annoy others by ... being too pushy, readily expressing their frustration when others do not move as quickly, overselling their ideas Integrators are ... steady, flexible, inclusive, team players, stabilizing influences; may lose their own voice to accommodate team need ... cooperation, collaboration, energy from others, to feel others are committed to the challenge annoy others by ... pointing out what’s not being done, not allowing their voices to be heard, being overly flexible, becoming peace-makers Reading your profile high preference contrast lines non-preference low preference Multiple preferences CL ID DV IM CL ID DV IM CL ID DV IM CL ID DV IM What’s your style? (use cards to make a guess) Identify differences, similarities Find a partner Discuss how your preferences might impact your working relationship Team Profile Communication: The Platinum Rule Remember, when working with other preferences: Give Clarifiers... Order The facts An understanding of history Access to information Permission to ask questions Give Developers... Time to consider the options Time to evaluate Time to develop ideas Give Ideators... Room to be playful Constant stimulation Variety and change The big picture Give Clarifiers... The sense that others are moving just as quickly Control Timely responses to their ideas Thank you! Chris Grivas cgrivas@mac.com For more information on FourSight, please visit: www.foursightonline.com