Making the Desktop Dynamic 1 What does RES do? »IT as a Service & Automation »Context Aware Security »Dynamic Desktop Delivery »Follow-me Secure Data »BYOD Enablement and Enhancing User Experience 2 2 IT Today End Users Productivity (needs & wants) IT Organization Efficiency (security & costs) 3 Delivering IT as a Service End Users Services Available from IT Windows Desktop IT Organization Delivery of IT Resources 4 One Size does not fit all 5 Environments Have Become too Complex for Traditional Management App-V RDS VDI “Client virtualization does not replace physical PCs, but instead adds significant infrastructure and costs, creating a hybrid environment of both physical virtual desktops.… traditional datacenter or PCcentric approaches break down.” - David K Johnson, Forrester, 2012 6 The Everywhere Employee Cisco Study • 95% of Organizations allow employee owned devices • 40% Employees cite “Device Choice” as an important benefit • 44% Knowledge Workers who commute > 1 Day a week • $600 Average Premium Cisco Employees were willing to pay for their own device • $2500 Amount Telecommuting Saves per employee Annually • $300-$1300 Estimated benefit from “The Everywhere Employee” http://newsroom.cisco.com/press-release-content?type=webcontent&articleId=854754 7 7 The Anywhere Employee with RES •Hybrid use of different Technologies – Devices •Desktops, Laptops, Tablets, Phones, Kiosks, etc – Context Aware Security and Services •Device + Location + User + Time + Configuration = Access •Flexibility and Access = Success = Productivity •Not Everything should access All Things •When IT says No = Users “Self Help IT” 8 8 IT Consumerization: Data Challenge ? ? 999 Dropbox SugarSync Syncplicity Simplicity & Flexibility Zumodrive ShareFile* Box.NET* Business Security On Premises File Server Microsoft SharePoint * Off premises / cloud offering 10 RES HyperDrive iOS, Windows Phone, Android, BlackBerry 11 RES VDX 1212 RES VDX •Merging Local with Remote – Local Horsepower – Merged consumer and corporate experience – Security isolation 1313 Applications Data Printer Settings The Dynamic Desktop Applications Data Device Network Adaptive Security Desktop Content Workspace Composer Automation Identity Location Device Time Dynamic Workspace 14 14 Desktop deployment The Race to a bad experience 15 Common Problems in Shared environments • Corruption as users switch between V1 and V2 Profiles • Portability of important settings across multiple servers • Lack of awareness of connecting device and appropriate settings • Merging of Consumer apps with published secure environment • Data Synchronization from Corporate Desktop / Laptop to shared hosted environment and even to consumer devices • Disk bloat due to user uniqueness X # of users • Conflicting configurations of an application • Multiple Master Templates to accommodate different user types • License tracking and compliance • Persistent Images due to user uniqueness requirements • Administrative rights • Saving to non persistent locations and losing data / productivity 1616 Policy & Profiles Group Policy User Settings User Profile and settings 1717 DEMO 1818 “The Ultimate First Step in any Desktop Project” - Ben Gray, Forrester • Microsoft Windows Azure cloud-based desktop analysis service. • Lightweight, easy to deploy, agentless with no backend configuration. Zero footprint capabilities. • The first step in desktop transformation initiatives: o o o o App Virtualization Readiness Major Hardware and OS Upgrades Citrix XenApp and other TS Rollouts VDI Deployments 19 19 Enabling the Dynamic Desktop Vision Discover & Analyze Manage & Secure User Workspaces RES Virtual Desktop Extender RES Baseline Desktop Analyzer RES HyperDrive Automate IT Services RES Worspace Manager RES Automation Manager Composition & Personalization --Advanced Administration --Security & Performance Task Automation --Resource Provisioning --Service Orchestration RES Software Strategic Partners 20 RES Software At-A-Glance • Founded: 1999 • Headquarters: Amsterdam (Netherlands) Philadelphia (US) • Global Offices: London (UK), Oslo (Norway), Paris (France), Munich (Germany) and 5 locations in the US Boston, Austin, Chicago, San Francisco, Philadelphia (CLEAN UP) Selected Customers • Products: RES Baseline Desktop Analyzer, RES Workspace Manager, RES Virtual Desktop Extender, RES Automation Manager, RES HyperDrive • Innovation: 10 Patents and RES Labs • Customer Base: over 2,500 customers and 3,500 deployments in 27 countries, with annual renewals at more than 95% Key partnerships Key Partnerships 21 Thank you! Questions? 2222