Chapter 1 What Is Sports and Entertainment Marketing? 1.1 Marketing Basics 1.2 Sports Marketing 1.3 Entertainment Marketing Sports and Entertainment Marketing © Thomson/South-Western Sports Marketing Learning Targets: I can describe the basic concepts of marketing. I am able to explain the Marketing Mix. I can define the Six Core Standards of marketing. Sports and Entertainment Marketing © Thomson/South-Western Key Terms: marketing marketing mix product distribution price promotion discretionary income Chapter 1 Slide 3 Sports and Entertainment Marketing © Thomson/South-Western WHAT IS MARKETING? Marketing Process through which goods and services move from concept to the customer. It includes the coordination of four elements called the “4 P's of marketing”: (1) (2) (3) (4) Product Place or (Distribution) Price Promotion Simply stated Marketing is the creation and maintaining of a satisfying exchange. Chapter 1 Slide 4 Sports and Entertainment Marketing © Thomson/South-Western Continued… Creation – product/service development. Maintenance – it must be continuous. Satisfaction – meets the needs/wants of businesses and customers. Exchange – businesses and customers both give and receive something of value. Chapter 1 Slide 5 Sports and Entertainment Marketing © Thomson/South-Western Satisfying Customer Needs Identify your customer Identify needs/wants of your customer Develop superior products Operate your business profitably Chapter 1 Slide 6 Sports and Entertainment Marketing © Thomson/South-Western Sports and Entertainment Marketing Marketers of sports and entertainment marketing must assess; consumer demand the competition the financial valuation of the goods and services they offer Chapter 1 Slide 7 Sports and Entertainment Marketing © Thomson/South-Western THE MARKETING MIX Marketing Mix Describes how a business blends the following four elements: Product Distribution (Place) Price Promotion aka – the Four P’s of Marketing Chapter 1 Slide 8 Sports and Entertainment Marketing © Thomson/South-Western Product what a business offers to satisfy needs/wants. goods and services Can be either tangible or intangible or both. Distribution (Place) the locations and methods used to make products available to customers. Ex: Online, mail order, Bricks-N-Mortar Chapter 1 Slide 9 Sports and Entertainment Marketing © Thomson/South-Western Price amount customers pay for products. Amount that is listed on the price tag, ticket, bill, etc. Promotion ways to make customers aware of products. encourages customers to buy. Ex: advertising, publicity, personal selling, and public relations. Chapter 1 Slide 10 Sports and Entertainment Marketing © Thomson/South-Western Marketing Mix Considerations Satisfying Customers Must satisfy customers needs/wants by 1. Offer what they want 2. Offer when they want it 3. Offer where they want it 4. Offer it at a price (affordable) they are willing to pay Discretionary / Disposable Income the amount of money individuals have available to spend after paying for necessities Striking the right balance between price, distribution and promotion is important. Chapter 1 Slide 11 Sports and Entertainment Marketing © Thomson/South-Western A Marketing Mix Example in the Sports Industry – Super Bowl Product a championship game offered by the NFL between the best in the AFC vs the best team in the NFC. Distribution includes the location of the host city and ticket sales. Price – consumer costs extend beyond ticket prices and include travel and lodging expenses. Promotion involves media outlets and related-product contests. Chapter 1 Slide 12 Sports and Entertainment Marketing © Thomson/South-Western In class Assignment / Bell Ringer / Exit Slip: Opening Act pg. 4 Work with a partner or work solo. Read – answer what it is asking. Email your answers to: michael.florimonte@campbell.kyschools.us First.Last@stu.campbell.kyschools.us Chapter 1 Slide 13 Sports and Entertainment Marketing © Thomson/South-Western Chapter 1 Slide 14 Sports and Entertainment Marketing © Thomson/South-Western Michael Jordan - NIKE Michael Jordan - NIKE Bo Jackson - NIKE Tiger Woods – NIKE LeBron James – Beats by Dre Wade and Barkley – T Mobile Jeter, Woods and Federer - Gillette Johnny Football – Snickers Chapter 1 Slide 15 Barkley and Harden - Footlocker Sports and Entertainment Marketing © Thomson/South-Western Read Page 9 & 10 Be ready to discuss tomorrow. Chapter 1 Slide 16 Sports and Entertainment Marketing © Thomson/South-Western CORE STANDARDS OF MARKETING Chapter 1 Slide 17 Sports and Entertainment Marketing © Thomson/South-Western Distribution Distribution involves determining the best way to get a company’s products and services to customers. Examples: In stores, online, via mail order Chapter 1 Slide 18 Sports and Entertainment Marketing © Thomson/South-Western Marketing-Information Management gathering and using information about customers to improve business decision making. Example: Telemarketers calling you and asking you various questions. - Chapter 1 Slide 19 Sports and Entertainment Marketing © Thomson/South-Western Pricing the process of establishing and communicating to customers the value or costs of goods and services. Price is typically linked to consumer demand. Chapter 1 Slide 20 Sports and Entertainment Marketing © Thomson/South-Western Product/Service Management designing, developing, maintaining, improving and acquiring products or services to meet customer needs. Examples: Sony comes out with bought out Chapter 1 Slide 21 Sports and Entertainment Marketing © Thomson/South-Western Promotion using a variety of communication forms, including advertising, to distribute information about products, services, images and ideas to achieve a desired outcome. Examples: Sales ads, Commercials on TV. Chapter 1 Slide 22 Sports and Entertainment Marketing © Thomson/South-Western Selling any direct and personal communication with customers to assess and satisfy their needs now and in the future. Examples: Sales and customer service representatives. Progressive Insurance Best Buy Chapter 1 Slide 23 Sports and Entertainment Marketing © Thomson/South-Western Financing A company must budget for its own marketing activities and provide customers with assistance in paying for the company’s products and services. Example: Note – customers are more likely to make a purchase when they have more than one payment option. Chapter 1 Slide 24 Sports and Entertainment Marketing © Thomson/South-Western In class Assignment / Bell Ringer / Exit Slip: ENCORE! pg.11 Read and Answer #3 Due (start of class) – 9/5/14 Email to – michael.florimonte@campbell.kyschools.us Chapter 1 Slide 25 Sports and Entertainment Marketing © Thomson/South-Western #3 Purchased Four Reds Tickets Financing – used credit card (had to pay in full), half-off deal Pricing – $24 per ticket (half-off face value) Promotion – REDS email alert, newspaper PSM – updated customers on ½ half tickets Distribution – received by mail (could have picked them up at Will Call) Selling – email from REDS ticket office MIM – had to give personal information (name, address, phone #) Chapter 1 Slide 26 Sports and Entertainment Marketing © Thomson/South-Western 19 27 19 28 Flyers Basic rules for creating a successful Flyer • Be Readable – Utilize clear Fonts and Scripts – Utilize a short, Catch Phrase • Informative – Answer: Who, What, When, Where or Date, Time, Location, Cost • Eye Catching Design – utilize pictures and bright colors • Call to Action – Go online, Call #, Text, Make Purchase, Sign Up 19 29 19 30 Chapter 1 Slide 31 Sports and Entertainment Marketing © Thomson/South-Western Lesson 1.2 Sports Marketing Learning Targets I can identify sports marketing strategies. I understand the importance of target markets. Chapter 1 Slide 32 Sports and Entertainment Marketing © Thomson/South-Western Terms Sports Marketing Target Market Demographics Gross Impression Chapter 1 Slide 33 Sports and Entertainment Marketing © Thomson/South-Western WHY SPORTS MARKETING? Sports Marketing - using sports to market products/services Target Market Specific group of people you want to reach (your “Target”) How do we identify (know) our market? By researching their Demographics Demographics Quantifiable statistics (data) of a given population….common characteristics of a specific group age, gender, location, income level, education level, ethnicity, home ownership, marital status Chapter 1 Slide 34 Sports and Entertainment Marketing © Thomson/South-Western Gross Impression Marketing strategy used by businesses the number of times per advertisement, game, or show that a product or service is associated with an athlete, team or entertainer is shown. - Chapter 1 Slide 35 Sports and Entertainment Marketing © Thomson/South-Western Timing Businesses musk act when Fans want products and services Teams Wins Addition of Popular Players Trends/Styles change Marketing efforts will change Winning/Losing Positive/Negative Press Trends/Styles change Chapter 1 Slide 36 Sports and Entertainment Marketing © Thomson/South-Western Emotional Value connections to teams, players based on Tradition Family Where you live What you know (like/watch) Emotions - major factor in what consumers BUY, why they BUY and when they BUY. Chapter 1 Slide 37 Sports and Entertainment Marketing © Thomson/South-Western THE VALUE OF SPORTS MARKETING it is a multi-billion-dollar global industry Businesses know there is money to be made. Chapter 1 Slide 38 Sports and Entertainment Marketing © Thomson/South-Western New Sports Creates Opportunities for businesses to make money. Frisbee Golf Extreme Sports (X-Games) UFC Aero-ball Futsal FootGolf Chapter 1 Slide 39 Sports and Entertainment Marketing © Thomson/South-Western So Many Channels High profile sporting events generate strong promotional revenues for broadcasters. Bowl Games Rivalry Games Preseason Tournaments Championship Games How many sports channels do you have? DIRECTV Fioptics (Cincinnati Bell) Dish Network Time Warner Cable Chapter 1 Slide 40 Sports and Entertainment Marketing © Thomson/South-Western In class Assignment – 30pts: Read pages 17 - 22 Page. 24-25 Answer questions 1-12, 14,16 and 17 Type your answers in Microsoft Word – Printout and turn in (place in your paper in your Class Bells Bend) before leaving class. Chapter 1 Slide 41 Sports and Entertainment Marketing © Thomson/South-Western Lesson 1.3 Entertainment Marketing Learning Targets I can define entertainment. I can explain the impact ratings has on marketing and sports teams. Chapter 1 Slide 42 Sports and Entertainment Marketing © Thomson/South-Western Terms entertainment marketing entertainment ratings Chapter 1 Slide 43 Sports and Entertainment Marketing © Thomson/South-Western What Exactly is Entertainment? entertainment whatever people are willing to spend their money and spare time viewing rather than participating in. Chapter 1 Slide 44 Watching NFL Sunday Ticket. Attending a concert at Riverbend. Attending a Camels Athletic event. Going to the movies. Sports and Entertainment Marketing © Thomson/South-Western ENTERTAINMENT FOR SALE entertainment marketing influencing how people choose to spend their time and money on entertainment. Chapter 1 Slide 45 Sports and Entertainment Marketing © Thomson/South-Western The Big Eye in Every Room Television changed the marketing of entertainment in a profound way. Ratings Number of viewers the program attracted. Commercials Advertising spots purchased by businesses to promote their products/services during TV and Radio broadcasts. Note: Ratings is the main factor in pricing commercials. Chapter 1 Slide 46 Sports and Entertainment Marketing © Thomson/South-Western Change Accelerated Technology advancements/improvements have facilitated the distribution of sports and entertainment to the masses. Internet Blogs Steaming Smart Phones (iPhone, Galaxy, etc.) Note: technology has increased the success rate of reaching Target Markets. Chapter 1 Slide 47 Sports and Entertainment Marketing © Thomson/South-Western Technology and Customer Feedback Marketers, Teams and Fans utilize technologies to communicate. Web Sites Blogs Texting Facebook Twitter Chapter 1 Slide 48 Sports and Entertainment Marketing © Thomson/South-Western