® 2006 Crestron Electronics, Inc. Specifications subject to change without notice.
All brand names and trademarks are the property of their respective owners.
Crestron RoomView 1st
First real time, multi-user
help desk software
Complete facility network
control of AV resources
Seamless integration
with Crestron's control
systems & touchpanels
Simple “at-a-glance”
view of the entire control
system network
Real-Time PC Executable
RoomView® 6.0
• Perfect for large professional
and educational facilities
• Supports unlimited users
• Monitors hundreds of rooms,
in real time, in a single view.
 manage AV resources
 system diagnostics
 track lamp usage
 log network activity
 automate tasks
Feature Highlights
► Real-time facility-wide control
and monitoring of AV devices
and systems
► Fully interactive help desk with
2-way instant messaging to and
from room touchpanels
► Fully customizable graphical
interface with easy-to-read icons
► Built-in asset manager and
event scheduling
► Display status of virtually any
function – lights, audio levels,
room occupancy, temperature…
► Logging, reports and charts
for tracking device usage, call
statistics, and user history
► Track projector lamp life in
bar graph format
► Supports 250+rooms and
unlimited users
► Instant notification of help
requests, service reminders,
device failures, removal or theft
► ODBC database integration for
SQL Server and Sybase
Manage and Control it All
I have 25 rooms
with local control,
how am I
supposed to
manage it all?
View More Than 250 Rooms
Log records every
change in the
system: including
system and
display power,
hour
Viewlamp
Entire
Log
increments
and
for
all rooms!
help requests!
Export Log…
Sends
Create
all fields
to MS
Reports…
Excel and
Click to view log Sends
opens
allitfields
for
Right click on room
for this room!
to MS
editing!
Access
to Connect or
and opens the
Disconnect manually.
reports dialog!
Group Log
Room
Name
Location
Online/Offline
name
status
the room
Status
is in
Default
Features
Advanced Reporting
New Features:
Use this MS Access Database
template to create reports,
device usage logs, call
statistics or analyze ROI easily
with drop-down menus or
create your own custom
reports!
Select Bar Chart to generate a
report graph!
Advanced Statistical Reports
Default
Features
Help Desk
Left mouse click on
label to sort Choose
by Help from a list of
five
Status so that
alladministrator
defined
requests appear
at messages!
the top!
Room Help Request Status
Default
Features
System Power
Right mouse
click on
What
if my Projector
icon to control
system or display
power.
RoomView
will calculate usage
Lamp
Hours?
based on the elapsed time and
total lamp life.
does not supply its
Display usage:
0-50% is Green
51%-79% is Yellow
80%-100% is Red
Room Display
Display
System
Elapsed
Power
LampStatus
Hours
Default
Features
Diagnostics and e-Control®
Selectclick
Right
Diagnostics
on any
room
fortoViewport:
for acontrol
linkthe
e-Control
Link
take
to
communications
it’s diagnostics.
and setup program
of the
room’s touchpanel!
Default
Features
More Room Controls
New Toolbar:
New Toolbar:
ClickToolbar:
here to
New
Click here to see
useStreaming
the eControl
a summary of all
touchpanel
to
Webcam
video
assets for the
take control
of
integration
from
room!
room!
anythe
room
using
built-in IE!
See more room
Customize
the layout
details…
per user!
Just double-click
click and drag...
on the room!
Default
Features
Unlimited Attributes
But how do I add
“Lights On” to the
context menu?
Custom Features
Examples
Room
Video
Room
Room
Occupancy
Conference
Lights
Volume
On/Off
Sensor
Level
CallControl
Status
Easy to Configure
Step
Select
5: Attributes:
Choose this
manage,
Step
option
3: Feature:
to
Choose
edit
addand
thea
New
Advanced
Configuration
attribute
Task:
Step
signal
create
1:
Add
type
for
Click
new
acontrol
and
new
on
Customize
the
rightOptions:
New
Feature:
when
number
Step
attribute
“New”
attributes.
4:
you
(50
Choose
to
to
right-click!
add
available
monitor
an
the
click
context
menu
Create
a
custom
alert
Select
iftype!)
this
attribute
and
Off
Step
for
and
control
each
2:
name
On
to
the
icons
allthe
list.
the
ON/OFF
text.
condition
to
email
Attribute
should
be
from
lights
the
attribute.
indrop-down
the room
notifications
based
on
included
log.
list
with
or add
Onin
your
orthe
Off.
own!
groups
or contacts!
Great for
controlling
the log size!
How to Setup
Custom Features
Let’s look at how easy it is to
configure. Click on the edit menu.
Easy to Configure
What if my Projector does
not supply its Lamp Hours?
RoomView will calculate
usage based on the elapsed
time and total lamp life.
Step
Task:
Step1:
3:
5:
Setup
Double-click
Click
Assign
Display
onthe
the
Alert
“Display
Alert
Usage
tab
to a
for
and
Usage”
group
aenable
max
or
to
individual
lamp
alert
life
for
contacts.
of
it.this
2000
Step
2:edit
set
the
value
hours
attribute.
and
set an
to 2000
hours.
Step
4: choose
a
alert at 1800 hours.
condition and set it
to 1800 hours.
How to Setup
Custom Features
Let’s look at how easy it is to
configure. Click on the edit menu.
Easy to Configure
New Feature:
Enter the IP address
or Host Name for the
Contact
The
RoomView
Admins select
which
Web Camera.
notification
address
bookthe
has
group
or groups
information
Total Configuration:
unlimited
contact
belongs
to so
includes
up
Assign
Contact
to
SelectContacts:
Rooms:
Select
contacts
for
alert
that they receive
alerts
to 4 email
Groups, Rooms,
Configure the details
notifications!
for
that
group
only!
addresses!
Attributes
and
Assets.
each
room.to
forfor
each
person
Now Includes Full Ethernet
Setup:
New Feature:
notify.
Supports DHCP, SSL
Authentication,
Check
off “Inactive” to
External Gateway address
and custom
temporarily
stop all
e-Control port foralerts
total IT
fordepartment
this contact.
flexibility.
How to Setup
Custom Features
Let’s look at how easy it is to
configure. Click on the edit menu.
Easy to Configure
Setup any number of
repeating or onetime only events.
Select
Select Events:
Users:
Configure the details
forthe
each
event.
for
user
level
access.
How to Setup
Custom Features
When an event is
scheduled the icon
becomes a clock.
Let’s look at how easy it is to
configure. Click on the edit menu.
Easy to Configure
Hot New Feature:
Use RoomView to store
and maintain all valuable
asset information.
Select
Select
Preferences:
Assets:
Configure
Configure the
the details
setup
fordetails
each asset.
for
RoomView.
How to Setup
Custom Features
Hot New Feature:
Setup any number ofUse Maintenance
Hot
New Feature:
properties to alert
per-room
or multi-room
Select which
events selected contacts
assets.
should be automaticallywhen service is due!
recorded to the
Windows Application
Event Log!
Let’s look at how easy it is to
configure. Click on the edit menu.
Group Tree View
Hot
HotFeature:
Features:
Right click
QuickList
on any group
pop-uptoallows
modify
you
it’s propertiesincludingeasily
Add, modify
Edit name,
which
Delete,
group
Send
the everyone in
Hot Feature:
belongs
message,
toset
- any
theroom
system
canclocks and
Click on a group the
justgroup
toroom
seeathe
even
belong
Add/Remove
to one or
Rooms
more groups!
within that group!
rooms assigned to
thatto
group.
How to Setup
Custom Features
The NEW Tree Menu Structure
makes it easy to customize views!
Group Tree View
Hot Features:
Right click on any group
Hot Feature:
to modify it’s propertiesClick on the Attributes Tabincluding
to
Add, Edit name,
Hot Feature:
view specific information only. Delete and even to
QuickList pop-up allows you
Add/Remove
easily modify which
attribute is Attributes
monitored in the within
view. that group!
How to Setup
Custom Features
The NEW Tree Menu Structure
makes it easy to customize views!
Group Tree View
Hot Features:
Right click on any group
to modify it’s propertiesincluding Add, Edit name,
Hot Feature:
Delete,you
Add/Remove
QuickList pop-up allows
easily modify which Contacts
Contact iswithin that
Hot Feature:group or to email a
included in the group.
Click on the Contact Tab
to view
each group!
person
or entire
contacts assigned rooms and attributes.
How to Setup
Custom Features
The NEW Tree Menu Structure
makes it easy to customize views!
What if I want to go facility wide?
With RoomView
6.0, have a single
person Help Desk
for 25 rooms and
it’s all FREE!
RoomView Enterprise
► RoomView automatically
creates an MS Access
database file OR connects to
Windows ODBC data source
manager on any Windows
computer and uses it as the
server - also SQL server.
► Installs on unlimited number
of help desks. Monitor and
control for one license fee!
► Dealers - install a copy in
your office to provide client
support from your desk!
RoomView Enterprise client/server
technology allows sharing by
multiple users on LAN or Internet
without additional licenses
Any P3 computer
running Windows
98, ME, 2000 or XP
acts as the
RoomView server
Any P3 computer
running Windows
98, ME, 2000 or XP
becomes the
remote client
Setup an unlimited
number of
RoomView clients
with Administrator or
User-level access
RoomView Enterprise
Managers can support all
Break up support by group
RoomView Enterprise
Route email alerts to
different users
based on their
assigned status.
Licensed Version
Extra Features
Setup rooms
Customize
to monitor
alertsper
by user
RoomView Enterprise
All Help Requests
appear
the
top.
I can not at
select
the VCR.
Oh now it is on. Thank you for your help.
Full two-way
communication
between help-desk
and remote room!
I see that your projector is not on. Give it a second to warm
up.
You are Welcome.
Licensed Version
Extra Features
Help Request Instant Messaging
RoomView Specifications
FREE UP TO 25 ROOMS
Crestron RoomView is available at no
charge for up to 25 rooms.
RoomView Enterprise Edition, which
adds client/server capabilities and
support for more than 250 rooms and
unlimited users, at a nominal cost.
No per-room licensing issues/fees with
Crestron RoomView.
RoomView Specifications
SIMPLE INSTALLATION
RoomView will run on any standard
PC running a P3 processor or higher
with Windows 98, NT, 2000, ME, XP.
Installation is simple – just download
RoomView from www.crestron.com, then
click on the Setup icon and
watch
RoomView do the rest
Requires no Microsoft Windows® Server,
no Webserver, no Dedicated Servers.
Complete Unified Solution
No other Pro AV
help desk
software offers
RoomView’s
ability to monitor
multiple rooms,
in real-time, in a
single view
® 2006 Crestron Electronics, Inc. Specifications subject to change without notice.
All brand names and trademarks are the property of their respective owners.