POWER SECTOR
WESTERN REGION
WELCOMES YOU
TO A PRESENTATION
ON
KNOWLEDGE
MANAGEMENT
KNOWLEDGE
MANAGEMENT
HE WHO KNOWS NOT ,
AND KNOWS NOT THAT HE KNOWS NOT .
He is a Fool. SHUN him.
HE WHO KNOWS NOT,
AND KNOWS THAT HE KNOWS NOT
He is Ignorant. TEACH him.
HE WHO KNOWS ,
AND KNOWS NOT THAT HE KNOWS
He is Asleep, AWAKE him.
HE WHO KNOWS,
AND KNOWS THAT HE KNOWS
He is Wise, FOLLOW him.
- an Arabic Saying
NEED FOR
INTRODUCTION OF
KNOWLEDGE
MANAGEMENT
HOW SUCCESSFUL ARE
WE CAPTURING,
STORING, SHARING &
APPLYING KNOWLEDGE
GAINED FROM TROUBLE
SHOOTING & SUCCESS
STORIES?
MAJOR SUCCESS STORIES OF PSWR IN
RECENT YEARS
•ERECTION COMMISSIONING OF LARGEST CFBC BOILER IN
ASIA AT GIPCL MANGROL
• ERECTION AND COMMISSIONING OF 2 X 540MW NUCLEAR
TURBINE AT TAPP TARAPUR
• REVIVAL OF DABHOL PROJECT
• E&C OF FIRST 500MW PROJECT ON EPC BASIS AT
BIRSINGHPUR
MAJOR PROBLEMS FACED IN RECENT YEARS
IN PSWR
•HIGH VIBRATIONS OF KN SERIES TURBINES AT GIPCL
•CRH LINE DAMAGE AT NTPC RIHAND AND BIRSINGHPUR
•HIGH VIBRTION AND LP BLADING FAILURE AT NEW PARLI
• PROBLEMS WITH TUBE MILLS AT NEW PARLI AND PARAS
• PA FAN BEARING FAILURE AND INLET GUIDE VANE PROBLEM
AT JPL RAIGARH, PARLI AND PARAS
•PROBLEM WITH LP BY PASS SYSTEM, OLD AND NEW
MAJOR PROBLEMS FACED IN
RECENT YEARS IN OTHER REGIONS
• OIL STARVATION OF TURBINE BEARINGS AT LEHRA MOHABAT
BHATINDA
• OIL STARVATION OF TURBINE BEARINGS AT SANTALDIH
• CLINKER FORMATION AT BAKRESWAR
MAJOR PROBLEMS FACED IN UNITS
SUPPLIED BY OUR COMPETITORS
• RECENTLY THE ALL THE TURBINE BEARINGS GOT DAMAGED AT
300MW LANCO AMARKANTAK PROJECT SUPPLIED BY DONGFANG
• FOR SIPAT 660MW THE GENERATOR ROTOR TOOK MORE
THAN 10 MONTHS TO REACH FROM MUMBAI PORT TO SIPAT
• GENERAL POOR PERFORMANCE OF CHINESE SETS
WHERE ARE THE DOCUMENTS?
WHERE ARE THE FEEDBACKS?
WHERE ARE THE PERSONS?
•What do we do if knowledgeable
people suddenly leave ? How can we
ensure that what one department or
division learns is widely shared
throughout the company?
•What do we do to Abandon old and
Obsolete Knowledge?
•What do we do Update and revise the
new knowledge?
What is knowledge Management ?
A systematic and integrated
coordination of organisation-wide
activities of acquiring, creating,
storing, sharing, dissemination,
developing and deploying
knowledge by individuals and
groups in pursuit of organisational
goals.
WHAT DO WE DO IN
KNOWLEDGE MANAGEMENT ?
•Creating and populating a repository of
in-house knowledge
•Valuation of Knowledge
•Facilitating the transfer of knowledge
•Creating a knowledge sharing
environment
•Building an organisational culture
focused on innovation and knowledge
creation
FOR ACTUALISATION OF ORGANISATIONAL
VISION THERE IS NEED TO BUILD
INTELLECTUAL ASSETS
GENERATE
COMMUNICATE/
DISSEMINATE/
SHARE
GAINFULLY
UTILISE
TYPICAL INFORMATION SHARING
•NR - Darpan , TS Feedback
•ER- Anubhav
•WR- Spandan
•SR- SR News, TS Tidings
•TSHQ- Feedback Journal ,
Annual Performance Report on Thermal
& Nuclear Sets
•PS:MSX- Power Sector Operations Overview
booklet, PRAYAS, POWER MAP
MISSING LINKS
(KAMZOR KADI)
• Ways to capture and disseminate
valuable
information on best
practices hardly exist.
• Unrecorded
history/
useful
experiences of specialists.
• Success Stories are neither shared
nor related.
• Lessons are learnt but not shared.
• Ignorance in the company about
what they already know.
PEOPLE ARE CRUCIAL
…..
•The exclusive source of knowledge for
organisations is people.
•Individual knowledge is the starting
point for organisational knowledge.
•The knowledge pool of each individual
cannot be replicated
•Only people can spread knowledge
resources across the company.
•It is only people who can convert
knowledge into efficient action.
Knowledge Management Depends
Upon Acceptance and Effective
Utilisation of Technologies
Buying a computer does not make
one a better programmer. Similarly,
just acquiring new technologies
does not make an organisation
better at Managing Knowledge.
What is critical is acceptance and
effective utilisation of the
technologies.
Human Denominator in Knowledge
Management
•The key issue is not about the latest information
technologies, but whether these technologies are
used within, and for facilitating, a culture of
information sharing, relationship building and
trust.
•There has been a growing realisation that
investments in information technology haven’t
paid off in performance. The key to success is
not (just) the system but what people make of
it.
Knowledge Creation Spiral
Learn
Perform
Manage
Record
Perform
Learn
Record
Learn
Manage
Perform
Jan’2002
THOUGHTS TO CARRY WITH US
1.In future, it is either “KNOW
MORE or NO MORE”
2.It is not “Knowledge is Power but
Knowledge sharing is Power”
3.Ask Right Questions from Right
People and take actions based
on Knowledge.
TASK AHEAD
MAKING KM A
REALITY
WE SEEK YOUR
SUGGESTIONS & VIEWS ON
HOW TO USHER IN.
KNOWLEDGE
MANAGEMENT