Lessons Learned from
Helios
Captain Danny Barrowclough

How Thomas Cook considered the Helios
accident in recurrent training

The opportunity to review and alter SOP’s both
for Cabin Crew and Pilots

Current procedures which are a change since
the Helios accident.

How Thomas Cook considered the Helios
accident in recurrent training
•Use the initial findings
•Wait until the full and final report is published.
Winter recurrent 2005 / 2006
Winter 2006/2007 recurrent
Helios B737 update

How Thomas Cook considered the Helios
accident in recurrent training

The opportunity to review and alter SOP’s both
for Cabin Crew and Pilots
Winter 2007 - 2008
The Merger
Risk Analysis

How Thomas Cook considered the Helios
accident in recurrent training

The opportunity to review and alter SOP’s both
for Cabin Crew and Pilots

Current procedures which are a change since
the Helios accident.
Current procedures which are a change to some
or all of the crews
•Pilots
‘This is the Captain put on your oxygen masks, we are
descending to a lower altitude’
Followed by either…
‘This is the Captain passengers and crew remain on
oxygen’
or
‘The descent is now complete. Will the senior report to
the flight deck’.
Current procedures which are a change to some
or all of the crews
•Pilots
•Cabin Crew

PA’s from Flight Crew included in B1 manual

Once on oxygen Cabin Crew to shout instructions to
passengers ‘put on mask, fasten seatbelts’

Expansion of Cabin Crew decompression drill to
ensure that a member of crew gets on crew oxygen
and enters the flight deck using the emergency
code. If necessary to administer oxygen

Emergency door entry code changed

Instructions for radio operation included in the B1
Safety and Survival Manual.
Emergency use of the radio
for each aircraft type.
Questions?