Introducing Egencia
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Overview
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Business reasons for automating travel reservations
Why Egencia?
How you will help in lowering costs
Egencia’s more efficient booking process
Forms of payment
Call an Egencia Travel Consultant
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Business Reasons To Automate Reservations
 Travel reservation services are expensive
 Agent labor is one of the highest cost components
 Most travelers prefer to make self-service reservations via the Web
 Travel suppliers are bypassing traditional reservations
processes to reduce their distribution costs
 Most sites display an array of pricing including Web rates
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Why Egencia?
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Familiar, easy-to-use online booking tool: Egencia leverages the same
intuitive look and feel of sister company, Expedia.com with travel options and
tools designed specifically for the business traveler.
Business traveler tools: store your frequent flyer numbers and travel
preferences, manage your unused tickets or easily plan a group trip with
colleagues.
Flight status alerts sent right to your mobile: keep on top of the latest
information impacting your business travel, including flight delays and gate
changes. Alerts can also be used to inform a colleague or loved one of your
up-to-date arrival time.
Information to keep you safe on the road: enables your travel manager to
notify you of any potential issues or locate you in an emergency.
Support when you need It: experienced corporate travel agents available
24x7
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How you will help lower costs
 By booking and/or changing your airline, hotel, and rental
car reservations on Egencia
 Lower agent fees
 More flights and fare choices
 By spending less work time shopping and comparing rates
 Average reservation completion time is under 4 minutes
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Previous Booking Process
Travel
Agency
GDS
Standard
Supplier
Inventory
Web
Fares
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Expensive for company
Expensive for suppliers
Limits scope of fare search
Impossible to view all options
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Egencia Booking Process
Web
Fares
Egencia
Travel Consultants
Direct-negotiated
inventory
Egencia
Inventory
GDS
Negotiated
Rates
Egencia Web Site
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Available 24/7
Consistent view of data
See 100’s of options
Incorporates web, direct negotiated, GDS and company negotiated rates
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Forms of Payment
 All airline charges are applied to our company’s Direct
Billing Account unless the supplier, for any reason,
requires your individual credit card number
 Your individual credit card number is stored in My Profile
for Egencia Preferred Rate hotel purchases or to
guarantee a hotel or rental car
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Call an Egencia Travel Consultant
 Egencia Travel Consultants available 24/7
 Travel Consultants make or change air, car and hotel
bookings – agent fee applies
 Utilize Travel Consultant expertise for complex itineraries,
International bookings and upgrades – Travel Consultant
fee applies
 No charge for web site support, information and assistance
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Thank you!
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