Good Practices to Reduce Forced and/or Child Labor in Supply Chains Training 1 4/13/2015 Copyright CREA 2010 1 Foundations for the Work 1. Root cause analysis vs. Immediate cause response 2. Systems in place 3. Systemic understanding 4. Industry approach 4/13/2015 Copyright CREA 2010 2 CREA Social economic research and education center Focus on human rights and labor rights Focus on supply chains Focus on sustainability Questions: Sustainability of Whom? Sustainability of What? 4/13/2015 Copyright CREA 2010 3 CREA Work Operates through on-going partnerships Example: CREA Collaborative Engages in research on the ground: Sustainable Living Wage/Income studies Sustainable Community studies 4/13/2015 Copyright CREA 2010 4 How We Process Using all our strengths: Right brain and Left brain Thinking and feeling Open ended and decision making Culture Language 4/13/2015 Copyright CREA 2010 5 Systemic Analysis How we think How we use language How we communicate what we are thinking 4/13/2015 Copyright CREA 2010 6 Systemic analysis Taught through a series of constructs. Each construct is a set of words which must be defined by the members of a group With these definitions, discussions and analysis are possible Rather than the talking at one another that often happens 4/13/2015 Copyright CREA 2010 7 Responsibility in the Supply Chain Social compliance needs to be integrated throughout the company Company has a public statement on its website re: supply chain and social compliance 4/13/2015 Copyright CREA 2010 8 Responsibility Not just to prevent bad publicity Has to believe in the “why” of social compliance: “It’s about the workers”. 4/13/2015 Copyright CREA 2010 9 Responsibility (2) Company has high level person responsible for compliance Compliance program has to be dual focused: outward looking and inward looking 4/13/2015 Copyright CREA 2010 10 Social Compliance as a Process Not just a bunch of pieces Question of how the pieces fit together Pieces can be moved around to make the system function the best 4/13/2015 Copyright CREA 2010 11 More than a linear set of steps Integrated system to bring about improvement over time Need to sustain the improvement 4/13/2015 Copyright CREA 2010 12 Change in Our Understanding Origins of social compliance – Mandarin International in San Salvador Independent Monitoring GMIES, COVERCO, EMIH FOCUS: Finding the Problems Question: Whose responsibility is the FIXING of the problems? 4/13/2015 Copyright CREA 2010 13 Responsibility for Fixing Government in country? Labor Ministry in country? Company or Brand? Factory Management? Monitors? Workers? 4/13/2015 Copyright CREA 2010 14 And what knowledge and skills are needed for the fixing? Role of vendors/agencies 4/13/2015 Copyright CREA 2010 15 Monitors today – 3 Main groups Teams which work directly for the company/brand 3rd party monitoring groups Not for profit – NGO For Profit Independent Monitors – NGOs, faith based groups, labor groups, etc. 4/13/2015 Copyright CREA 2010 16 Standards for Monitoring Professionalism of the individual Professionalism of the team Education Training Experience Process “MONITORING STANDARDS for SOCIAL AUDITORS” 4/13/2015 Copyright CREA 2010 17 Find and Fix Model Fixing the immediate – ICA Immediate Cause Analysis isolated case repeating isolated cases 4/13/2015 Copyright CREA 2010 18 Find and Fix Model Root Cause Analysis – RCA at the factory/field level at the community/society level 4/13/2015 Copyright CREA 2010 19 Find, Fix and Prevent Preventing the immediate – ICA Immediate Cause Analysis isolated case repeating isolated cases 4/13/2015 Copyright CREA 2010 20 Find, Fix and Prevent Root Cause Analysis – RCA at the factory/field level at the community/society level 4/13/2015 Copyright CREA 2010 21